This will never happen to me. Black screen when booting Windows 10? No, not with me and not with me. Everyone thinks so. I thought so too. But the other day, this is exactly what happened!
Of course, first of all I turned to the official manufacturer's instructions, as a result of which such a mental dialogue took place:
There is nothing to invent, just reinstall the system - the business then. - Answered the corporation.
Not! Only not this! - I shouted. - And what about my files on “Disk: S” and all the settings?
Not scary, reinstall the operating system, and you will have new files, do not worry. - So I was reassured by the "beloved" Microsoft.
Should I listen?
Maybe someone will listen, but not me! Having involved all the brain resources (in the presence of which my second half strongly doubts) and having spent the whole day experimenting, I found working solutions that would save Windows 10 from the black screen. Sit back and repeat after me, if you have not got around this "happiness."
Cases in which a black screen appears
Now I will show you how easy it is to get rid of a bug, if after install windows 10 long loaded black screen. For this we will conduct a small analysis. It is needed to first identify the cause of the problem, and then successfully find a solution.
Types of black screens
Solutions will be different, depending on what you see on the screen, there are 2 options:
- black, but with a mouse pointer;
- one black, without any mice there.
When appears
Here we will determine when the problem occurs:
- Black screen after upgrading to Windows 10 and then downloading it.
- When you restart the computer with the already installed "Ten".
- When exiting sleep mode.
- Black screen when booting Windows 10.
Causes of appearance and ways to solve the "black screen"
Having defined exactly your version of Windows 10 black screen, you will choose the solution that suits you only.
- Redirect video to another video card slot.
Symptoms: you have a completely black screen, without any signs of life. In this case, everything is simple. Disconnect the monitor from the main video output connector and connect it to the second one. After that, go to the installation of the video card and make the desired settings. That is, forcibly tick, depending on what video output you want to use.
- A device that conflicts with the system.
Here, as a hypothesis, a device with old “firewood” is connected to the system. A black screen appears after upgrading to Windows 10. Solution:
- Disconnect all devices connected to the computer.
- Connect them one at a time, constantly rebooting the system.
- When detecting a buggy device, update the driver on the manufacturer’s website or automatically.
The result is a fully functional "Top Ten", without any there Windows 10 black screen.
- Were installed new drivers for the video card.
Be manifested after installing Windows 10, a black screen loads for a long time. Here, as a solution, we will need to roll back to the old drivers. For this we need a device manager, in which we will make a return to the previous version of "firewood". How to get into it, if you only have a “black hole”, without any signs of photons in the shape of a mouse arrow, read below.
Another option to return previous versions Drivers, when a black screen appears after upgrading to Windows 10, it will roll back the system completely to the previous restore point:
- enter safe mode (to do this with an absolutely black screen, you need to read the recipe below);
- select "Diagnostics" (in the safe mode window);
- go to "Advanced Options";
- here choose "System Restore";
- in the recovery window itself, you need to select the previously created point;
- confirm the system restore action;
- wait until recovery is complete.
Voila, Windows 10 black screen as unprecedented.
- Infection of the system with viruses.
We will not consider the causes of infection. Just solve the problem. We will need the same safe mode again (instructions to get into it - later in the article). Then:
- we completely scan the computer with an antivirus;
- remove the detected bloodsuckers.
Reboot our comp. Enjoying the result.
- Invalid screen resolution.
As a variant of the appearance of evil blackness, the wrong screen resolution. We fix:
- we enter Windows from the safe mode (see the article below for the way to enter it);
- change the screen resolution to a lower one;
- reboot the computer.
If the reason is this, the medicine will help.
- Software crash.
Sometimes a software failure occurs during the upgrade process. But everything is simple. The treatment will restart the update process, after which the black screen will disappear when Windows 10 starts.
- The conflict of the old drivers installed earlier, with the video card, updated to Windows 10.
This cause of the problem should be allowed only if all previous methods have been tried. The solution here is a bit more complicated than in the previous cases, but you can handle it with my help.
If you have a black screen, after upgrading to Windows 10 and none of the above did not help, you need to at least log in, but always in safe mode.
We enter the OS in safe mode.
Here are two ways:
- using the Windows 10 installation disk;
- with the help of manipulations similar to dancing around a fire (it does not help everyone, not always and not everywhere, but it will help you for sure. Why? I will answer with a well-known meme: I guarantee it!)
I think everything is clear with the disc. Let's stop on dances with a tambourine. So, after you install Windows 10, a black screen boots up for a long time, turn on the computer and execute it in order:
- In the process of loading OSes, press and hold Shift, constantly pressing the F8 key. It will not always work, but you need to try. (This is actually the dance itself).
- Then the window should open, where select and go: "Diagnostics" and go to "Advanced Settings".
- A window will open where you need to select "Command Prompt".
- Paste the lines copied from here: “bcdedit / set (globalsettings) advancedoptions true”, then click the Enter button.
- In the window that opens after completing these manipulations, select: Continue.
- Finally, in the final window, select “Enable Safe Mode”, using the button on the F4 keyboard, and then press Enter.
The result of all actions is to restart the computer and start it in safe mode.
- Follow the chain: Icon: Start Menu -\u003e Next: Control Panel -\u003e Then: Power Supply -\u003e After that: System Settings. "
- Remove the bird opposite: Enable quick start.
- Save the settings.
Then go to the desktop. Hover the arrow on the computer icon (My Computer), then activate the property management button with the mouse and in the drop-down menu, go to "Properties".
In the pop-up window, do the following: Go to: Hardware -\u003e Follow to: Device Manager -\u003e Go to: Video adapters. A line will open with the video card installed on you, on which you right-click. In the drop-down menu, select the item: "Update Driver". Here are 2 options:
- in the usual automatic mode;
- having previously downloaded new drivers from the resource of the equipment manufacturer.
After updating the drivers, reboot the system. Black screen when Windows starts up will disappear.
Conclusion
To get rid of the persecution of such an unpleasant phenomenon as a black screen after upgrading to Windows 10, or when loading it, go from simple to complex. You should not immediately roll back the video card drivers, first try to just change the connectors on the video outputs. And if simple steps do not help, only then go into safe mode and perform more complex manipulations.
P.S. I hope my modest advice solved your problem and in no way prevented us from the opinion of my second half regarding the complete absence of convolutions in my biological processor. Successes.
As usual - thematic video on this topic:
Windows 10 pleases its users with an innovative approach. Especially tears from the happiness of people who see a strange black screen after installing a new operating system. And the reason why a black screen climbs at boot is simple: Windows 10 conflicts with video card drivers. Black screen may occur not only at boot, but after the computer returns from sleep. Also, a black screen may appear when using two monitors. In general, there are a lot of reasons, but there are plenty of ways to get out of this unpleasant situation.
Reboot
The first method to solve this unpleasant problem is to simply reboot. In doing so, you need to cancel the quick start windows 10. But how to do it, if there is only a black screen? You need to press the Back Space button to remove all the characters, if they are there. Next you need to change the keyboard layout, enter the password and press the Enter button. Then we wait for Windows 10 to boot.
Next you need to proceed to the immediate restart windows 10. Click sequentially on windows keyboard + R, we expect about 15 seconds, enter shutdown / r and press the Enter button. Then you will have to wait a bit and click Enter again. What have we done? Enter the code to restart the computer through a special window Run in Windows 10.
This is not the only way to restart your computer if a black screen comes out at boot. Press Back Space several times again, then press Tab five times. Such actions will lead us to the shutdown button. We press Enter, then the up arrow and again Enter. Next, Windows 10 should reboot. At the very least, if these two methods did not help, you can simply hold the power button on the system unit for a long time.
If after the reboot the image appeared, then the whole thing is in the failure of the drivers during a quick start.
Now it needs to be disabled:
- We click on the Start button with the right mouse button, select the Control Panel, go to the Power Supply.
- Select the Actions of the power buttons.
- Click Change Parameters ....
- Scroll down and remove the checkbox from the item Turn off quick start.
Motherboard
There is a possibility that a black screen appears from a video card. If there is a monitor output in motherboard, then you can connect the display there, when loading, roll back the video card driver back, and return everything to its place. Keep in mind that Windows 10 is very new. operating system, which is still full of hardware incompatibilities. After installing it, some programs and computer components may not work.
Driver change
If after all these methods the black screen flies again, then you can try to remove the video card drivers. To do this, again several times click on Back Space, five times by pressing the Tab and Enter buttons. Then click on the up arrow, holding Shift, and again Enter. Then a recovery window will appear in the blind mode, but no one will see it. Then everything must continue to do to the touch:
- Three times we click on the down arrow, press Enter.
- Double click on the down arrow, press Enter.
- Double click on the left arrow.
- If the computer has BIOS and MBR, then you need to click once on the down arrow and Enter.
- If the computer is only with UEFI, then you need to click twice on the down arrow and hold Enter.
- If you are not sure whether the BIOS or UEFI is on the machine, then you need to press the down arrow once.
- The last stage again click on Enter.
And this is how it looks with the monitor turned on:
After all these dances with tambourines, you will need to start a low-resolution mode and a safe mode. When downloading, you need to try to restore the system or remove the video card drivers. Then you should reboot and install the drivers again.
- If this interesting blind method did not help, then you can try another great way with your eyes closed. For this:
- We go with a password in Windows 10.
- To do this, click Back Space several times, change the keyboard layout, enter the password and click Enter.
- Then we clamp alternately Windows + X.
- Click 8 times up arrow, click on Enter.
- We open these manipulations. command line.
Intuitively, you should understand which layout is now on the keyboard. Then you need to enter the code: bcdedit / set (default) safeboot network and press the Enter key. Next, you need to enter another code: shutdown / r, click on the Enter key and after a special sound from the computer or 15 seconds later again on Enter. After all this magic, Windows 10 should start in safe mode. In this mode, you can remove the video card drivers, put new ones, return conventional installations boot with the same command line code: bcdedit (default) / deletevalue safeboot.
If there is no desire to deal with all this horror, and the mood to use Windows 10 has not yet disappeared, then you can try a banal system recovery with boot disk or USB.
One of the most unpleasant and, I must say, completely non-standard is the situation when for no reason this appears during the update or after the update of Windows 10 a black screen. The causes of this phenomenon are not clear to many. And users in a panic begin to bite their elbows in search of a solution. But do not despair. Even if you see a black screen after updating Windows 10, there is a solution. By the way, it is also suitable for those who have upgraded to the “ten” installed eighth version. Say at once: it is not so simple, so be patient.
Why after updating Windows 10 - black screen?
In general, this situation is rather non-standard, since there are cases that are completely different. For example, a black screen (with or without a cursor) can occur when windows update 7, 8 or later modification 8.1 to the tenth version. It can also be observed in an already running Windows 10 during or after its own updates.
Consider several reasons that may affect this. As a rule, there are several:
- inconsistency earlier installed drivers video cards;
- crashes in the service Explorer;
- quick start enabled;
- re-licensing.
In addition, separately worth noting two more varieties. First, after upgrading to Windows 10, the black screen disappears after a while, and the system returns to normal. Secondly, the black screen “hangs” constantly, but the controls (at least, the keyboard) work. In principle, the solutions for almost all situations are, in general, the same. But we will consider them on the basis of the root causes (mechanical problems with computer systems are not discussed now).
System Restore in the Standard Way
So, after upgrading to Windows 10 - a black screen and no reaction to the boot of the newly installed system. What to do? Naturally, the easiest solution can be to restore the system to the original "OSes" in the presence of the installation disk or bootable flash drive.
All this is simple when a disk or flash drive is available. And if they are not, then what? Do not give up. There is a way: a black screen after upgrading to Windows 10 can be removed with built-in tools, and at the same time you can return to the old system. This is all the more good in that the G8, when upgraded to the tenth version, is not destroyed, but is, so to speak, in a deactivated state.
What do you need to do? First of all, we call “Task Manager” with the standard three-toe finger Ctrl + Alt + Del, and then in it we create a new task cmd (command line launch) with the launch on behalf of the admin. In the window that appears, write the string shutdown / r / o / f / t 00, followed by a reboot.
Now in the action selection window we use diagnostics, and then in additional parameters we select system recovery. When the process is complete, the computer will reboot again, and then an old efficient system will appear in front of you.
Windows 10: How to fix a black screen during an update?
The situation described above is not the only one of its kind. In this case, the decision concerned the name of when the black screen appears after upgrading to Windows 10. But what would you do if it occurs during the update process? The reason for this, apparently, is outdated graphics accelerator drivers.
If you see a black screen when installing Windows 10, in principle, you can do the simplest way, although it may seem barbaric to many. We make a forced shutdown and reboot of the terminal or laptop. When restarting, the system will check hDD for errors (maybe even in and load the desktop.
To prevent such a situation in the future, update the video card drivers. This can be done from the “Device Manager”, but if there is any utility at hand like Driver booster, and even better, because the driver will be downloaded from the manufacturer's official website (and not only for the graphics chip, but for all other devices that need to be updated drivers), and then automatically integrated into the system. After that, you can try to install Windows 10 again.
Enter safe mode
All this concerned the fact that it was after upgrading to Windows 10 that the black screen was the result of system crashes or conflicts with drivers. But what to do if the installation of the "dozens" was kind of successful? And suddenly the cursor appears in front of the user's eyes, and the system does not want to start, although the initial loading process clearly indicated that the system is trying to work?
It's not so simple. If there is installation disk, there will be no problems. Perform the sequence as shown below (transitions from the diagnostics menu):
Otherwise, you will need a secure login mode. But with him having problems. The fact is that the standard pressing of the F8 key when starting Windows in the tenth version does not work (it is still not clear why it needed to be removed). Nevertheless, not on all devices, but sometimes it works by pressing F8 times 10-20 times while holding down the Shift key.
In the next window, click on the continuation line and, finally, in the boot options window, press the F4 key (safe mode). This is followed by a reboot, the system boots in safe mode.
How to restore the system in safe mode
In principle, if a “dozen” was installed, you can easily return to the old system, but with one reservation: if the user has not deleted the files of the previous “OS”. Otherwise, nothing happens.
This can be done in the security and recovery section, where there is a special link to return to the previous system. That’s all. The process will end automatically, followed by a restart with the previously installed “seven” or “eight”.
If you need to restore the “top ten” after its own update, you need to type in the command line (even at the boot stage) the sfc / scannnow command and press the enter key (the scanning and recovery process is activated) system files). The process can be quite lengthy, so you have to be patient. You can reboot the system and check its performance using the command shutdown -t 0 -r -f.
But when entering the safe mode, you can simply activate the recovery process and select the control point that preceded the appearance of such a situation.
Installing drivers and uninstalling updates
Another step that can be taken by booting in safe mode refers to How to do it, described above, so there’s no point in dwelling on this.
As for service packs that could cause such a failure, you should go to the update center and see the latest installed packages. Latest updates should be uninstalled, then set a manual search for updates, and those that caused a critical failure to exclude from the list. In principle, the automatic update can be disabled altogether. Windows does not recommend doing this, but there is nothing wrong with that. Updates mostly concern security systems, office applications, and only sometimes drivers. But if the user has the same Driver Booster package, the drivers will be updated through it. In addition, the program itself will issue a notification of the need for an update ( free version). Version Pro will generally update all drivers in the background. The user learns about this only from the message about the successful installation.
Start Explorer service in manual mode.
Consider another unpleasant situation, when instead of the expected start of the system we have after loading Windows black screen and cursor (in some cases, the cursor may be missing). The reason is a crash in the Explorer service that failed to load the desktop. It will have to run manually.
We go to the Task Manager, as described above, then in the process tree we find the service explorer.exe and terminate the process forcibly. Next, in the file menu, create a new task and enter explorer.exe in the start line. If nothing happened, you can try to find the file yourself by clicking the browse button. Typically, the desired file is in the root directory of Windows on system disk. In part this may solve the problem. In extreme cases, we use the same safe mode and scan the system with recovery, as described above.
Enable Quick Start
Safe mode It is also good that it can change some key parameters that affect the performance of the system. Here we are talking about the so-called quick launch mode.
It is turned on from the power section in the standard “Control Panel”, where the action of the buttons is selected first, and then the unavailable parameters. We put the "bird" in front of the quick launch line, save the changes and reboot the system.
Getting rid of Windows Activation Technologies
Finally, one of the reasons may be re-activation. If there is a licensed copy of Windows, there should be no problems, but sometimes the activation file just causes trouble after upgrading to Windows 10. The black screen in this case can “hang” constantly.
We use the safe mode, in the properties of the folders we specify the display of hidden items, and then we find the folder of the same name. As a rule, for 64-bit systems it is located directly in the system directory (C: \\ Windows), but for systems with a 32-bit architecture it can be located in the System32 section, where you need to go first to the Tasks folder, then Microsoft, and finally - Windows. Delete the folder with all its contents and reboot.
Conclusion
So we looked at the main causes of failures after upgrading to Windows 10. A black screen is, of course, an unpleasant thing, but as you can see, you can deal with this type of failures, even if they occur in an already running system. Naturally, some of the above methods for many users will be somewhat difficult to understand or put into practice, however, if you show a little patience, you can fix the problem yourself, and not run into any service centerYes, and even pay for it money, albeit small, but still it is material costs.
Upgrading to Windows 10 is a fairly simple procedure and on most computers everything works without reservation. Nevertheless, there are exceptions to this rule, and it may happen that after updating and logging into the system we will be welcomed by a black screen. What then to do when the black screen appears when boot windows 10?
Unfortunately, in my case, the system was not updated as I expected. Although the system found updates and made a quick installation, after its launch, trouble began. Windows did not load the system shell; instead, a mouse cursor appeared on the black screen, and in the upper left corner a message was displayed stating that the desktop personalization service was not responding.
How to fix a black screen after upgrading to Windows 10
This error appeared earlier when installing and updating in windows version 10 Technical Preview. Fortunately, it is not (in most cases) fatal error and it can be fixed without losing the data of your computer. Since the mouse cursor works and the system responds to keyboard shortcuts, we can still call individual functions to diagnose the error and make certain adjustments.
Step 1: Scan the disk using the sfc / scannow command
Press CTRL + Shift + Esc to bring up the Task Manager window. There is still one way to launch Task Manager in Windows 10, right-click on the Start icon and you will see the appropriate item in the pop-up menu.
In the dispatcher window, select "File - Run New Task". A window will appear in which you can call up individual programs.
Enter the cmd command in it, and then select the option Create Task with Administrator Rights. So we called up the command line in admin mode.
Enter the sfc / scannow command in the console and confirm your choice by pressing Enter.
Will begin hard check disk for errors - if a fault is detected, the system will automatically try to correct the problem. After checking, you can proceed to the next step.
Step 2: Removing from the system registry key responsible for updating the desktop
In the system registry during the upgrade or installation of Windows 10, a key is created that is responsible for setting up the desktop. A black screen indicates that something went wrong and did not allow to complete the setting. In this case, you need to delete the key, which is possibly damaged and causes an error.
Again, go to the Task Manager and select "File - Run a new task." This time enter the regedit command and confirm with the OK button.
In the registry editor, go to the following path:
HKEY_LOCAL_MACHINE \\ SOFTWARE \\ Microsoft \\ ActiveSetup \\ Installed Components \\
In the "Installed Components" section you will find a list of keys with random names. We need to find a key that has a default value called "Windows Desktop Update". To do this, you will have to check each key until you find the specified value.
After you find it, you need to delete it. Click on the found key with the right mouse button and select Delete in the menu that appears. After removal, the registry editor can be closed.
Step 3: Restart the computer in safe mode
After the above steps, you need to restart the computer in safe mode so that it can be loaded into the system with a minimum number of enabled processes.
To do this, in the Task Manager, open the "File - Run New Task" and type the msconfig command. Confirm its launch with the OK button.
In the new window, go to the Downloads menu and at the bottom select “Safe Mode”. The remaining options are left by default and reboot the computer.
The computer will start in safe mode and after logging in windows system 10 should appear desktop with taskbar and start menu. Now you need to turn off safe mode. Re-enter the msconfig command in the Manager, go to Downloads, and uncheck the "Safe Mode" checkbox. After reboot windows computer 10 should boot up normally and a desktop will appear instead of a black screen.
