- I can not log on mail.ru, and the most interesting, I type in the address line of mail.ru, and I get to a completely different site, miracles are direct, the main site resembling mail.ru is like two drops of water, but an experienced user can still understand the substitution. Unfortunately, I didn’t notice the deception immediately and entered my login and password in the required fields, but I didn’t enter my profile. Then it is even more interesting, in an hour all my friends received from ME a large number of letters with offers to replenish the balance of some phone and for a serious amount, as well as to pay some bill and so on, respectively, they began to call me and ask what happened. All this is happening right now, the wife is shocked, tell me what to do, whom to call, the masters or the police. Victor.
- Letter number 2. Explain to me what's the matter. I received a letter directly to the mail, allegedly from the mail.ru service itself, with a request to enter for some confirmation a login and password, I entered, after that i can not log on mail.ru, as well as in classmates and in contact, the password I had the same everywhere, what to do. Vladimir.
- Letter number 3. Hello, I have a question, were visiting friends at the weekend, they had the imprudence on their computer to enter their mailbox on mail.ru, the next day I could not enter it, they wrote that the password was wrong.
I can not log on mail.ru
Before describing in detail how to act in all such cases, namely, getting rid of the virus and returning the mailbox stolen from you, a small safety instruction. This article provides real examples of how to solve such troubles. In addition, you receive a lot of letters related to the problem of removing viruses. The article is detailed, because I know that for a beginner and an inexperienced person (and our site was created for such) sometimes even a simple virus seems difficult to achieve, but in no way is it impossible for you, don’t think about it, even the slightest thought of defeat is already a defeat.
And one more thing, your response actions in such cases should be thought out beforehand and, most importantly, fast. Read the article and if you still cannot remove the virus manually, use antivirus disks: from Microsoft or, links to step-by-step articles.
More information about this issue is given in our article ""
Who is behind the digital box
Thus, any number of letters per month can be digitized, and the necessary request for transfer to the digital box is free. Today, about 100 customers have chosen the Berlin start, among them are well-known technology companies that have created a paperless office and have long appreciated the advantages of digital mail. You are provided with a transparent pricing system with no hidden costs, which offers the right offer for each requirement.
Each hotel has a mailbox, the functions of which players can get by clicking the right mouse button. There are different types of letters.
- Normal Letters: These are letters that contain text only.
- This category may also include money.
- Packages: Players receive a package when someone sends them a product.
- The package can also contain a text message and money.
Screenshots in your letters.
- There is a rule: you do not need to go to your mail and to your profiles in social networks (classmates, in contact) from someone else’s computer, much less you don’t need to go to your e-wallets, for example WebMoney, and even worse to go to the admin area of your site. It may well be that a Trojan program lives on someone else's computer, intercepting everything that is entered on the keyboard and your friends, who owns the computer, may not even be aware of this.
- A virus can live on your computer, if your antivirus has not been updated for a year, which means that sooner or later you will not be able to log into your mailbox or website. Get a new one and after some time it will also fall into the hands of intruders. And friends who will go from your computer to their mailboxes, e-wallets, will also lose access to them.
- You can not open suspicious letters, and even more so you can not open the files in these letters, no matter what they offer for you, even the golden mountains (inheritances, money, well-paid jobs). No well-known firm will not send job offers to mailboxes. No known network service, for example, Mail.ru or WebMoney, will ever send a letter in which you will need to confirm your login and password. Tie your mailbox, as well as a profile in classmates and everything you can to your phone. Be extremely careful, do not keep all your money in one e-wallet, do not use simple passwords, make sure that your antivirus is constantly updated, and once a week check your entire computer for viruses, you can’t imagine how many scammers on the Internet, but of course, and good people no less.
- What to do when you cannot log in to the mail.ru mail service, as well as social networks of classmates, in contact or on sites of anti-virus programs? In this case, you may be redirected to other fraudulent sites, where you enter your login password and the attackers will recognize them. What to do if you can’t log into your mailbox, and spam is being sent from it in the meantime? How to find and remove the virus on your computer?
- Why do you need a Hosts file and what to do if in the right folder C: \\ Windows \\ System32 \\ drivers \\ etc is it not, or is it, but changed by the virus and cannot be edited correctly? How to edit the Hosts file automatically and bring it back to normal in just 30 seconds (you can go to the middle of the article)? Where to look for the virus further, if the Hosts file is normal and whether we know the registry branch where the routing table is stored. HKEY_LOCAL_MACHINE \\ SYSTEM \\ CurrentControlSet \\ Services \\ Tcpip \\ Parameters \\ PersistentRoutes? How do you insure yourself against such misfortunes?
How to find and edit the Hosts file and what is it for?
If you can't log in to mail.ru or social networks, then in such cases the source of the problem must be started to look for, as it is not trivial, with the Hosts file (for details on what this file is and what it is for, as well as to change it, it is written in our article?). And briefly: on the Internet only numeric addresses are used, the names of the sites, for example: the site was invented so that a simple user remembers them more easily. Translates computer letters into numbers - DNS service (and it takes time for a computer to access remote DNS servers).
The ideal Hosts file of the Windows 7 operating system is always located at:
C: \\ Windows \\ System32 \\ drivers \\ etc. It looks like this:
This can be useful when you send a product that you provide for free. However, some people may feel attacked when they are sent to them, and they are expected to pay postage. You may be considered stingy. When you reach a higher level, postage is very cheap compared to your own possessions. You can not send your own mail. This will be considered as an advantage, as it will allow players to have an unfair camp site. You can send your other personal mail, which you can use to exchange money or items. Your name must be spelled correctly, or your mail may be contacted by someone other than real emails. Get recipes and ingredients from your friends or guilds. You can advertise the product and offer it to the buyer. The pedigree system also provides the ability to write reminders that you want to have a specific item. You can only send one item per package. If you want to send several people to one person, you need to send several packages. But be careful not to use this button by accident. Reminds people that it takes an hour to receive objects. Players who are not familiar with the postsystem can expect to come directly. You can send gifts and even wrap them in wrapping paper that is available from mixed merchants. If someone does something cool for you, send him a letter of thanks or even an item as a reward.
- Normal letter: expires after 30 days, then deleted.
- Package: expires after 30 days, then sent back to the sender.
- They look different depending on race and location.
- To send mail costs 30 copper.
- The person receiving the mail must pay a fee for the letter.
- Checked every time you enter a city, a mailbox arrives.
- You never know what it might be.
- Make sure your mail goes to the right person.
- The post is great for masters.
- Maybe you cook and send him homemade treats.
- You can buy flowers and send them.
# Copyright (c) 1993-2006 Microsoft Corp.
#
# This is a sample HOSTS file used by Microsoft TCP / IP for Windows.
#
# This file contains the IP addresses to host names. Each
# entry line The IP address should
# be placed in the first column followed by the corresponding host name.
# The IP address should be at least one
# space.
#
# Additionally, comments (such as these) may be inserted on individual
# lines or following the machine name denoted by a "#" symbol.
#
# For example:
#
# 102.54.94.97 rhino.acme.com # source server
# 38.25.63.10 x.acme.com # x client host
Are you having problems with your email address or password? To log in with your user data, you must enter your email address where you created your account and your password. Forgot your password? If you cannot remember your password, you must reset it.
We will send you an email to the specified address within the next ten minutes. This contains a link that is activated within the next two hours. Just click the link or copy it to the address bar of your browser. Then you have the opportunity to assign a new password and log in again.
# localhost name resolution is DNS DNS handle itself.
# 127.0.0.1 localhost
# :: 1 localhost
and can be hidden, to see it, you need to enable the display of hidden folders and files in the system. Computer-\u003e Arrange-\u003e Folder and Search Options-\u003e View, then remove the check mark from the item Hide protected system files, and check the item Show hidden files and folders and drives.
Didn't get our message? Check if the seller’s response was blocked by your spam filter setting? If you create a new password, please note. Having trouble logging in with your email address or password? The access data for each user account is always based on the platform on which this user account was created. Please enter upper and lower case when entering your password and your email address. Make sure that the key on the keyboard is not activated when entering your access data.
And here is our file:
We remove from it the attribute Hidden. To edit the hosts file, you must also remove the read-only attribute.
For this purpose, the hosts file is invented, first of all, to quickly load the site you need, in the hosts file, you must specify its address in numbers directly, bypassing the DNS service. For example, the IP address of the mail service mail.ru: 94.100.191.203, in the hosts file we enter such information, first enter the IP, and then the server name, that is:
94.100.191.203 mail.ru. Now your computer will directly access the mail.ru site, without the participation of the DNS service and the mail.ru mail service on your computer will be loaded faster. Look like this:
Do you still have registration difficulties? In order for you to log in to your account with us and protect your data, we must confirm your identity each time you request information from our site or send it to our site. If you do not know which browser version you are using, open your browser and click “Help” in the menu bar, then “Information”. Now the browser version you are using is displayed.
Please leave our page in it. If you have any questions, contact the appropriate software manufacturer. The most common reasons are: Your email address is already registered or spelled.
- But you and I need another function of the hosts file that all hackers and virus writers know, namely, if we properly write relevant information about the site we need in this file, we will never get to this site or we will go to another instead. site. This function is used very often by virus programs.
An example of life, here is a modified file hosts, taken from a computer infected with a virus, with the Windows 7 operating system, our reader, whose letter I posted at the very top, the malware registered the addresses of all the main social networks and mail services and matched them with the IP address of the viral site 83.149.127.0 (no longer works), which means it will be impossible to enter these services from this computer, you will always get to the site with the IP address 83.149.127.0, which was designed in the style of the postal service mail.ru.
Look at your old emails if you have already received a message from us. Then the probability is high that you already have a customer account. If you have, you can assign a new password. If the specified email address is already assigned to a client account, you will not be able to use it again for registration. In this case, we only point out the problem as a whole and do not disclose, for reasons of data protection, whether there is already a customer account with this email address.
Since you log in and subscribe to your account and purchase orders with an email address and password, each email address can only be used once. Remember to enter your email address correctly.
This is where our reader entered a username and password, which were immediately intercepted by intruders. Then they entered the mail and sent out an offer to pay someone’s phone to all addresses, and so on.
How to return a stolen mailbox.
What to do in such a case? I'll tell you what we did. First of all, you need to find the hosts file and delete everything unnecessary from it, bring it to a perfect condition, you can do it manually and automatically (just to save time, you can go to your mailbox from another computer and change the password on it , if you succeed, then you are lucky, if you don’t succeed, read on).
So manually edit the hosts file for Windows 7, you simply open the file with notepad and delete the extra lines, bring everything to its original state.
Common Login Issues
Any small deviation in the email address usually leads to problems; A forgotten item or too many characters entered will be recognized as a different email address.
Login screen is re-displayed.
If this does not fix the problem, follow these steps.Someone else using my account
- Close and re-open your browser and try logging in again.
- Repeat these steps.
If you are afraid to do this, apply automatic editing.
Automatically edit the hosts file regardless of what we have installed: Windows 7 or Windows XP. Follow this link to the Support site - Microsoft, http://support.microsoft.com/kb/972034/en
Problems Using the Session Initialization Wizard
Avoid most of these problems: after you quickly regained access to your account, without forgetting the password.
My account information is incorrect
When you sign up for an account, you need to provide valid recovery information that proves it belongs to you.The login wizard cannot restore your account online.
The best way to protect access to your account is to update your recovery information whenever you change your mobile number or email address. To protect your account, you need reliable security and recovery data. If you later remember your registration information, you can go back and try again. Click "Enter" Click "Forgot"? along with email. Click “Login” at the top of the page. Click "Login failed"?
download the Fix it 50267 utility in one second, run it on your computer and everything, the hosts file became perfect.
If we still cannot get to the services we need on the Internet, look at the registry branch, it contains routing tables
there should be nothing in it at all.
Enter the six-digit security code that we sent to your mobile phone, and click "Next." Refresh. Click “Login failed”? Select “Receive Email” to confirm that this is your account, and click “Next.”
Choose another way to verify your account and click Next. After you pass this last security check, create a new password and click Refresh. Select Ask us a question so that we can confirm that this is your account and click "Next."
Note: By the way, you can simply replace the "etc" folder on a computer that does not have access to some sites. Take a normal folder "etc" from your friends, if they have the same operating system as you and have no problems with access to the sites. Copy the folder "etc" from them on the USB flash drive and replace it with your own.
Folder etc weighs 36 kilobytes, your friends can send it via Skype.
On the next screen you will see the code. Use it when you receive our call. Create a new password and click Refresh. We’ll give you a five-digit code and then send you an email. Click the link by email. Enter the five-digit code that we provide. Create a new password and select two security questions.
Related articles
Sorry, but the page you are looking for is no longer available. If you have any questions or would like to contact us, visit our Help Center. What should I do? When a customer presents a credit card to the issuer of the credit card, it means that he disputes the charge and demands a return from the card issuer. The client may present a payment for the following reasons: you did not receive your goods. Related articles are currently unavailable.
Then we tried to enter our mail.ru mail service profile, but to no avail, hackers have already changed their password. Then we contacted the mail.ru support service and filled in everything we could in this form. They entered the answer to the secret question - mother's maiden name. In the Additional information field, they explained our situation. For the reply letter from mail.ru, we indicated the address of my mail.
Actions you can try first
If you have trouble logging in to your account, make sure that.
Check service status
Your email address is correct. . Select the reason you are unable to log in and select “Next.” Enter the characters you see on the screen and select “Next.”Disable automatic login
If you added security information to your account, choose whether the template code will be sent to an alternate email address or phone number. Enter the code that appears on the next screen and create a new password. Reduction of automatic translation duties: this article was translated using a computer system without human intervention. Because this article was translated by machine translation, it may contain errors of vocabulary, syntax, or grammar. For reference, you can find the English version of this article. . Version 57 Version 56 Version 55 Version 54 Version 53 Version 52 Version 51 Version 50 Version 50 Version 49 Version 48 Version 47 Version 47 Version 46 Version 45.
Now we just have to wait, because the mail.ru support service considers such requests for a day or two.
By the way, it's for the best. Why? -you ask. There is a virus on the computer and if it is a serious trojan, then we will enter a new password, after some time it will also be found by the intruders, since the virus is tracking everything that we type on the keyboard of the infected computer.
So we are looking for a virus. We communicate with our reader via Skype and if in this program my interlocutor clicks on the "Show Screen" item, then on the "Show Full Screen" item, then I will see everything that happens on the remote computer,
ideally, TeamViewer can help in this case (you can control the remote machine). The installed antivirus program of our reader, although respected by me, was last updated a year ago, since it had an annual license, and a new one was not purchased for normal reasons. These are friends, one of the most important sources of the problem. The antivirus program does not have to be paid, the most important thing is that it should be constantly updated and, ideally, you should have a free program that controls autoloading, for example
I send the installer of the AnVir program via Skype to our reader, a very simple, quick installation takes place and the main program window is in front of us, in which we see two malicious processes in the autoload.
We can remove them from startup right now and half the work is done (remember friends, the most important thing is to get the virus out of Startup, but it’s better not to let it get there, which AnVir Task Manager does), but I didn’t manage to explain it to our reader as soon as I did not try, by the way, we have a detailed article on this topic.
- Note: Believe me, without such a program that monitors autorun as AnVir Task Manager, in our time it is impossible. Very convenient and simple, it will always warn you about the intention of any program to get into autoload. In this screenshot you can see how our program does not allow the wlsgzra.exe virus to be registered in autoload.
We also need a full-fledged antivirus, preferably free. So, in order not to suffer and not to search for a virus with your hands, my advice is to download and install a free and full-fledged anti-virus program. Panda. Installing Panda antivirus software and working in it. By the way, this antivirus is installed in one minute, then it updates the databases, then a reboot is desirable and we check first of all the system disk (C :).
After scanning, Avira Free Antivirus finds the same two viruses: (wlsgzra.exe and tf2rkj3uCGM.exe) that were in the Startup folders.
C: \\ Users \\ Username \\ AppData \\ Roaming \\ Microsoft \\ Windows \\ Start Menu \\ Programs
C: \\ Documents and Settings \\ Username \\ Local Settings \\ Temp \\ There were a total of nine viruses.
And 7 more viruses were in the Temp folder
Then download and run for reliability very good utility Dr.Web CureIt ( http://www.freedrweb.com/cureit/) how to use, you can read. She finds two more viruses in the folder
C: \\ Documents and Settings \\ Admin \\ Local Settings \\ Temp \\
Then we rebooted and tried to access the mail.ru mail.ru service, of course, not successfully, because no one has returned the mailbox yet, but it was already a real mail.ru. Then I went to my mail and saw a letter from the mail.ru service, it was said in the letter that they were returning the mailbox, it only remained to enter a new and reliable password. Only after that we went to our mail.
Friends, at the end of the article, I want to tell you what else surprises can await you in such cases. Very often, after removing such viruses from the system, the Internet may not work for you. In this case, you can use our advice from the article and use the WinSockFix utility or go to the Internet protocol properties: Control Panel \\ Network and Internet \\ Network and Sharing Center \\ Change adapter settings, very often the virus writes its DNS addresses here and usually it looks like this.
You can receive other addresses from your provider or you can be configured to automatically receive them, that is, you should have nothing at all in this field. So you need to check the box Obtain DNS server address automatically and click OK
Another tip. If you need to bring the hosts file back to its original state, do it better automatically with the help of the Fix it 50267 utility.
If you do not want to install yourself a free antivirus program, you can install a paid one, for example NOD32, you can download it at the office. website link
http://www.esetnod32.ru/.download/home/trial/
Please note, the base of updates a week ago, it's pretty not bad,
download it and scan your entire computer, if it helps you, then you do not have to pay 1 690 rubles to buy. for 1 year, for 3 (three) computers by the way. You can pay monthly for 160 rubles, via SMS, by the way, many of my friends do.
http://shop.esetnod32.ru/payment_and_delivery/sms_charger/
Also, in case of similar problems, you can use or use our articles from the section.
Mail.ru is one of the most popular mailers, which fraudsters often crack. However, users still prefer this service and register their mailboxes on the site. If, however, you received a letter allegedly from the mail.ru service and you entered your login and password again or your mailbox was hacked by a virus and you see the message “invalid username or password in mail.ru” when you log in, you should use the following recommendations.
Why can't I log in to my inbox?
If your antivirus has not been updated for a long time, you entered your username and password on someone else's PC or clicked on the malicious link to the “Duplicate” mail.ru website and entered personal data, the mailbox can be cracked. In order to fix this problem you need to edit the hosts file. Why this particular file?
The Internet uses only addresses from numbers, that is, numeric addresses. Website address, for example: designed to make the user easier to remember. At the same time, there is a DNS service, which took the literal address of the site, translates it into numbers. The hosts file simplifies networking. If you register an address such as 94.100.191.203 mail.ru, the mail.ru site will load directly, bypassing the DNS server, and we will not have to wait a few minutes until the site is fully loaded. If the hosts file is changed by a virus, it will be impossible to get to the mail, even by entering the correct username and password.
Ideally, the hosts file looks like this.
Therefore, to get into your mailbox, you should clean and restore this file. How to do this can be found by clicking on.
How to return stolen mailbox mail.ru?
If editing the hosts file did not help, do the following. Press the key combination "Win + R" and enter "regedit".
The registry editor will open. You need to go to the branch responsible for routing. To do this, open “HKEY_LOCAL_MACHINE”, “SYSTEM”, “CurrentControlSet”, “Services”, “Tcpip”, “Parameters”, “PersistentRoutes”.
In this folder there will be only one parameter that is not assigned a value. If there are other options, delete them and reboot the PC. Then we download and run the utility Dr. Web and scan your PC for viruses.
