Reviews: 95

Vitaliy June 1, 2014 at 18:04
Hello, have a nice day and HAPPY SUMMER! Please tell me if it supports mobile samsung phone monte s5620 work with txt files? A colleague has just such a device, and I need to send him one file with this extension. And he himself is not very well versed in such things ... Sincerely, Vitaly Dorofeev
Anya June 16, 2014 at 18:03
Hello. Why, when downloading from the Internet, the samsung galaxy s3 phone first slows down, then a black screen, and then writes the Internet application has stopped?
Leonid June 29, 2014 at 15:57
Good afternoon Is it possible to get help on the Samsung hotline in connecting the Internet to a new Smart TV
svetlana July 26, 2014 at 16:21
Good afternoon, why is the Samsung Smart TV when you turn on the Internet after 1-2 minutes. crashes. what to do
Alexei October 3, 2014 at 04:46 pm
Hello, we have purchased a ProXpress V3870FD printer. When printing, an error occurs (Unknown USB device (device descriptor request failed)) after I poke it into another USB port Starts to work, then after a while again an error. tell
Alexei October 4, 2014 at 02:20 pm
Hello, they gave me a samsung gt-I8000 phone. I inserted a sim card, it requires a pin code, how to solve this problem? , help!!!
Valery 7 October 2014 at 21:56
Hello! Phone galaxy s 3 mini. Such a trouble. I can't call. When you click on the contacts icon, there is an endless loading of contacts. Do not manually dial the number, after the first digit it is blocked and an inscription appears that the Contacts application has been stopped. I press YES below, and everything is reset to main screen. Internet and everything else works. What to do? Thanks in advance.
Alekchvndr 30 October 2014 at 17:01
Hello! at the address located in the glorious city of Moscow, there are scammers hiding behind the name Samsung. Don't fall into their web. And for Samsung, a reason to figure it out. I am responsible for my words.
larisa 5 December 2014 at 12:16
Hello, on December 3, 2014, I purchased a RL52TEBVB1 refrigerator through the MedaMarkt online store, brought it, my husband seemed to have examined and signed the documents. And then we found 3 dents on the side panel, can I return or exchange it. And yet, before buying it, I called the Samsung hotline and it was for this model that I asked which country it collects and which handles are of steel or gold color. I was assured that the refrigerator is of Korean assembly and steel-colored handles. They brought it with gold-colored handles and I can’t find the country of origin anywhere in the documents. I would like to know how can I find out in which country it was collected and why appearance different from what is stated. Thank you.
Sergey January 27, 2015 at 07:57
Hello. Please tell me the brand of the heating element (heater) for washing machine WF-F1062
Valeria 2 February 2015 at 09:03
Hello, I have a problem with my phone. Phone model Samsung Galaxy S3 mini GT-I8200 when I call someone I can't hear. What can be done?
Inna 11 February 2015 at 10:50
good afternoon. I have such a problem with a samsung galaxy s 3 phone. A week ago, my battery ran out on my phone, I put it on charge. The phone does not charge, but only the battery icon appears on the screen, it immediately goes out and the charge does not go. At first I thought that the problem was in charging, but it was not there. new charger the phone did not charge. then I tried to insert another battery from the same phone. he turned on and started charging the phone., but unfortunately he worked for only a day and now with another battery the same problem. I don't know what to think. Tell me please..
Sergei 28 February 2015 at 09:56
How to setup account Samsung on Smart TV?
Rustem March 17, 2015 in 17: 12
My phone turns on for 5 minutes then turns off, please help
Tel Samsung galaxy grant 2
artyom March 29, 2015 in 12: 24
How to download files from the Internet directly to a memory card?
Tel Samsung galaxy grant 2
Assel March 29, 2015 in 13: 01
Hello! Tell me please, the washing machine, when washing in the daily wash mode at 22 minutes, just stopped spinning further, the sound of water draining and no action. What with her? I had to turn it off.
kesha April 18, 2015 at 16:21
jack broke in samsung phone where to fix and for how much
Lina May 26, 2015 at 17:40
Good day! Tell me please, I have a Samsung grand 2 phone, when it is charging or when you are not using it, it makes a sound like notifications, the interval between this sound is about 10-15 minutes, can something be turned off in the settings?
elena June 2, 2015 at 16:46
samsung galaxy s 3 duos phone stolen if possible please help
Borya Ismoilov June 14, 2015 at 15:21
good den me gallaxv 4s bodies when a blue photo or video shows a white light black and black white the rest of the phone was a photo and the same video shows the same I can’t set it up please help me set it up.
Nizam July 4, 2015 at 21:46
Hello. I have a Samsung fridge around it warms up to such an extent that it is impossible to touch it with my hands. Please tell me it's not safe? What should I do?
Irina July 5, 2015 at 05:33
Good afternoon. I have a Samsung refrigerator RL38SBPS. Works for about three years. I didn’t see in the instructions how I need to take care of him and whether any maintenance is necessary for him, namely, should I invite a specialist to service him?
Oksana July 27, 2015 at 20:17
Good evening. I have an unexpected question. I don't want to change my phone but I need an android to work. Is it somehow possible for me to flash it on an androyd or what will not work? If possible then how. I'm waiting for an answer. Thank you
Olga August 21, 2015 at 13:20
Hello, the samsung gt-5230 phone requires a password after turning it on. No one set the password, everything was fine before turning it off and then on. I tried to enter 0000 and 00000000 does not help. Tell me what to do?
ALYONA September 3, 2015 at 02:56 pm
Good day! my phone was stolen samsung galaxy s3 tell me please is it possible to find the phone in the box, they say on the box there is some number by which they find it ????
Daria 13 September 2015 at 22:59
Hello!
I have a tablet samsung galaxy Tab 3. He is about 3-4 years old. At first he wrote to me after the reboot that I had an authentication error google talk. Then he wrote to me that he could not choose mine. google mail. Although I created it specifically for the tablet. Help, what should I do?
Olga 16 September 2015 at 21:06
Kseniya
Feb 3, 2014
Answer
I installed a memory card, downloaded music, but I can’t install it on a call during installation, it is copied to the phone and there is not enough memory, what should I do?
Sasha September 19, 2015 at 05:51 pm
I forgot the password of the C35 30 phone, I don’t know what to do, THE PASSWORD IS NOT ON THE SIM !!! sorry i'm in despair
Yuri November 9, 2015 at 23:35
Hello! I have a Samsung Galaxy S4, All the interlocutors complain that they can't hear me well. I don’t want to change my phone yet, it’s a year old. Please tell me. What can be done?

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Hot line Samsung Help Desk - toll-free support hotline numbers 8 800 Samsung Help Desk

Hotline Samsung (Samsung), support service.

Samsung(Samsung) - Appliances and electronics.

The Samsung hotline is open only from 9-00 to 18-00 on weekdays:

8 800 555 55 55 - hotline.

8 800 200 04 00 - technical support service.

Add this page to my bookmarks:

Good evening, I gave my young man a Samsung Gear watch ... but then it turned out that the firmware on his phone (Samsung 4s mini) is not suitable, do not tell me when version 4.3 firmware will be released on this phone.

Blocked an incoming number. How to unlock? Help….. Thank you very much.

Why in the specifications of the Samsung UE32F4500 TV on Yandex and on the websites of all stores is indicated Power consumption is 31 watts. and on the back of the TV 70 watts? Can the rated and maximum power be given? Please reply, thank you!

Why in the specifications of the Samsung UE32F4500 TV on Yandex and on the websites of all stores, the power consumption is 31 W. And on the back of the TV 70 W? Please reply, thank you!

Tablet galaxy tab 6800 when connected to a PC is defined as a camera, the latest Kies is installed on the PC. Is it really impossible to fine-tune the program so that people do not waste their nerves and time! If you can clearly explain what can be done, I will be grateful ...

help me please! My sister tried to unlock the password ( graphic key) made 15 wrong attempts and it worked out, so the phone was locked and you need to enter the password and login from Google+. But I don't remember the password! I changed it through the computer, but it does not work on the phone !! I can not do anything with the phone, I can only receive incoming calls! I read on the Internet that it is necessary to demolish windows and install a new one. And this pleasure in our city is not a small cost. Help me please.

Help unlock the phone.

help unlock phone, password and login from google don't remember how i should be.

I can't unlock my tablet please help.

Please tell me, what is the warranty for the laptop model - NP355V4C - S01RU? The situation is that when buying in M-video, they gave me a guarantee of 12 months, but offered for an additional fee - 24 months (I, of course, refused. About which this moment sorry). After the purchase, 15 months have passed, it is pointless to go to the store.

I bought a Samsung S6802 phone in early January, just a few days later I noticed that the charge was enough for 6 hours maximum, I handed it in for a check the next day, two weeks later they confirmed the factory marriage ... but that's not all. since I liked the design of this phone itself and never had problems with the phones of this company, I took the phone of the same model again. as a result, after a couple of days, phone defects were revealed: they couldn’t get through to me, all the programs hung up, I’m handing over for examination again ... and what should I expect. not only is it at least two weeks, I'm also 100% sure that the phone will be confirmed with a factory defect! After that, how to buy a phone of this brand again and trust the sellers, especially those who collect these phones.

Good day! I have a samsung galaxy tab 2 tablet, I received an update, I updated the tablet, and my photos were deleted, but a little later I restored the photos, but the video does not want to be restored, more precisely it is, but in the form of a photo! Please tell me how to restore the video?

Samsung galaxy s4 does not show video from the camera. what does this mean? Then it turns off.

I bought a gt-i8262 duos phone and connected it to a laptop on a laptop, it turned out to be a Trojan virus, now my phone reboots by itself, but I can’t clean it, I can’t find the usb function as a removable media, it always shows multimedia.

If the Samsung has a set-top box or a music center with karaoke, which includes a microphone, a disk, a folder with songs.

Hello! We bought a Samsung Galaxy S4 active phone. Everywhere it is indicated, including in the specification and options of the phone, that the phone is protected according to the international standard ip67 from dust and water. Also, please note that the phone itself has an underwater shooting function! After buying the phone, I tried underwater shooting in a special mode intended for underwater shooting. Everything necessary training before diving were carried out according to the instructions! As a result of immersion by 10 centimeters, after 2 seconds, the phone screen blinked and turned off. I immediately took it out of the water (fresh water, drinking tap water). When I wanted to return the phone to the store, they asked him to give it for quality control. Quality control took place at the address Petrozavodsk, st. Gogol d. 22 in LLC SC "Art-Master". In the act of technical condition 2354 it is indicated that in the process of diagnosing traces of physical deformation and mechanical damage not detected, moisture has been detected on the device board. Based on this act, the phone was not changed in the store, the money was not returned. But the phone is waterproof (ip67) up to 1 meter deep, for up to 30 minutes! Now I don't have any normal phone, no money! Help, please, what to do?

Samsyng Galaxy Camera (Model BEK-GC100ZWASER serial number 356571050283688) submitted for repair in service center in Tomsk with a defect in the optical block (shutters on the lens do not fully open and close). The defect requires sending to a service center in Moscow.

The essence of the appeal - because the defect does not concern the software, then PLEASE do not restart the software (there are a lot of paid apps don't want to lose them).

The Samsung Galaxy Camera (model SAMSYNG BEK-GC100ZWASER, serial number 356571050283688) was handed over for repair to a service center in Tomsk with a defect in the optical unit (the shutters on the lens do not fully open and close). With this defect, the camera will be sent for repair to Moscow.

The essence of the appeal - because the defect of the lens shutters is not related to software camera, then a HUGE REQUEST, when repairing, IF POSSIBLE, save the software and all other settings (there are a lot of paid applications on the camera. It's a pity to lose them).

Hello. I have android samsung GALAXY S III mini, started turning off and on by itself, and one day it completely turned off and stopped working ... .. my friend found out what the problem was and decided to reflash operating system..... And now I have deleted all the files, the phone is relatively working .... but on it only english keyboard and zero memory .... because of which he does NOT take pictures ... .... In the end, a day after the firmware, the phone broke again, and I decided to insert new battery friend ...... after which my phone became work but the keyboard and the camera still does not work ....... That is, the whole problem was in the battery, if I had bought a new battery before the firmware, then everything would be fine ... ... ... ... .. and I don’t know how to return everything deleted files(after firmware) and all other problems ......

Samsung GALAXY Note 10.1 2014 Edition 4G.

SIM card added. To access mobile network you need to restart your device.

Such a message comes to the tablet, I noticed such changes after there was an update.

And I did not insert any SIM card, this notification comes out by itself.

Please help me solve this problem!

I have such a problem. I click on the download button on the Internet and the phone writes the beginning of the download, five minutes pass and nothing happens. Nothing is downloading! It used to work but now it doesn't, please help! What to do.

Not support, but a group of loafers. Working with you is a disappointment. He described the problem, posed a question, and the consultant says that everything is on the site.

On the Samsung laptop tablet, when the camera is turned on, the inscription camera failure appears, what should I do?

Hello! Is it possible to unlock Note3 from a megaphone?

Is not support service and one disgrace turns out to be in order to call a refrigerator warranty service in Vladivostok, I have to listen to the incompetent conclusion of your “major specialist” in the person of your dispatcher or, as you call him, a consultant. interesting what.

your consultant has a special education if she explains to me in such a “qualified” way while in Moscow about my problems with the refrigerator in Vladivostok. Also, your “specialist” told me that my problem is natural for all Samsung refrigerators (if this is the case, then why don’t store salespeople warn, but they make surprised eyes and my friends who have a refrigerator of this brand are also very surprised ) she will accept my application, but I will have to pay for the services of the master myself (this despite the fact that my refrigerator is on warranty service) And without an application in your center, an application in Vladivostok is not taken from me. I haven't seen such a mess in a long time. I have been using Samsung appliances for a very long time, but after this incident, I will probably have to give it up, warn all my friends and contact the consumer protection service.

I bought a Samsung GALAXY S III mini phone. My operator is Megafon. I call, I receive calls everywhere, except for my own apartment. I thought the reason was Megafon: poor coverage. But if I rearrange the SIM card to the old Nokia, there are no problems. What should I do?

GALAXY S3 stopped receiving incoming calls - as if busy.

Presumably this happened after latest update Software up to version 4.3.

I forgot my PIN code to lock my phone, what should I do?

My S4 phone was stolen. Is there a chance to recover information from the phone (photos, contacts, etc.)? I don't remember the password and account name from Google. I also want to lock the phone so that they can not use it.

hotline samsung (samsung), support service, support service samsung (samsung), support service, support line, support phone, free number phone, 8 800

Various technologies and functions in modern TVs Samsung is developing so rapidly that it is not always possible for an ordinary user to keep track of all the nuances. If you are faced with any questions about the operation of the TV or you are tormented by the question of the compatibility of your Samsung TV with various accessories, then do not guess and exhaust yourself in search of answers. Feel free to contact Samsung technical support.
Samsung values its customers and supports them in every possible way. You can use the advice of Samsung specialists in any of three ways.

Chat online

The chat is open daily from 8:00 to 20:00 (Moscow time). If you wish, you can enter your name and email, and you will also need to select the Samsung product group for which you need advice. Get to the page online chat you can follow the link ONLINE CHAT SAMSUNG

Letter to technical support

The service works, unlike the chat around the clock. On the request submission page, you will need to provide information about the product, information about you, and your question. It is also possible to attach up to 5 files to the letter. You can get to the page of this service by clicking on the link LETTER TO TECHNICAL SUPPORT

Call to technical support

Working hours on weekdays from 8:00 to 19:00, on weekends from 8:00 to 16:00 (Moscow time)
Phone list technical support Samsung:
1. Russia 8-800-555-55-55 (call is free from city and mobile phones local mobile operators
2. Belarus 8-10-800-500-55-500 (call is free from fixed and mobile phones for MTS network subscribers)
3. Ukraine 0-800-502-000 (toll-free from landlines)
4. Azerbaijan 0-88-55-55-555 (free calls from fixed and mobile phones for subscribers of AZERFON/VODAFON, CATEL, BAKCELL networks)
5. Armenia 0-800-05555 (toll-free from landlines)
6. Georgia 8-800-555-555 (calls are free from landlines and mobile phones of local mobile operators)
7. Kazakhstan 8-10-800-500-55-500 (toll-free from landlines), 7799 (toll-free from mobile phones for Kcell, Activ, Neo, Beeline, Dalacom operators)
8. Kyrgyzstan 00-800-500-55-500 ( free call from city phones)
9. Tajikistan 8-10-800-500-55-500 (toll free from landlines)
10. Uzbekistan 8-10-800-500-55-500 (toll free from landlines)
11. Moldova 0-800-614-40 (calls are free from fixed and mobile phones of local mobile operators)
12. Latvia 8000-7267
13. Lithuania 8-800-77-777
14. Estonia 800-7267

Remote Support

Smartphone, tablet

TV set

Samsung Remote Support allows a technician to connect to your mobile device via the Internet using smart app Tutor. After connecting, the specialist will set up or diagnose the equipment at your request.

Advantages

No need to go anywhere - connection via the Internet
We optimize the device and give tips on how to use it

Device Requirements

Smartphone or samsung tablet on Android 2.3 and higher
Stable and fast internet

How to use

What is "Remote Support"

Samsung Remote Support allows a technician to connect to your TV over the Internet. After connecting, the specialist will set up or diagnose the equipment at your request.

Advantages

No need to call a specialist home - communication via the Internet
We will help with settings and connection
You will be able to observe the setup and diagnostics on the screen of your device
Privacy and security of your personal data

Device Requirements

TV set Samsung Smart TV E-series and later (released 2012 to present)
Stable and fast internet

How to use

FAQ

How to check Android version?

How to watch a TV series?

What should I do if I can't find the Samsung Members app?

If you don't have Samsung Members on your device, download the Smart Tutor app from Galaxy Apps or Play Store.

Do I need to connect my device to the internet?

Yes, to ensure remote access The device must be connected to the Internet. If the network connection is unstable, slow, or unavailable, the device will display a notification that the remote connection is not possible.

Is it safe to use a remote connection?

Yes, it's completely safe. The remote connection is made through a secure connection. unwanted information or malware cannot be transferred to the device.
Any information about the connections made is stored only on Samsung servers and no third party has access to it.

Can Samsung connect to the device without my knowledge?

No, the remote access system only allows you to connect to the device using the unique PIN code you provide, which is valid for one connection only. A new PIN code is generated for each connection.
The initiation of each connection is possible only from the user's side, and turning off the device immediately terminates any session. During the entire remote connection session, the corresponding icon will be displayed in the corner of the screen.

Can the specialist see the image that I see?

Yes, definitely. This is what allows the technician to accurately determine the cause and offer an effective solution to such problems as, for example, image distortion, stripes on the screen, and so on.

Do I have to pay for this service?

No, the remote access service is free. Samsung is committed to providing the best support users of their products. The remote access system is only additional service that we offer to our clients.

Can a Samsung specialist see me through the built-in camera?

No, the specialist cannot see you through the built-in or connected camera. The technician can only see the screen image of your device. It is important to understand that if the image from the camera is displayed on the screen of the device (via Skype apps, Camera, etc.), then it will also be available to a specialist. At the same time, the specialist will never launch such applications without your consent and without the need to check the operation of the camera or these applications. There is no way that a specialist would gain access to the camera without your consent.