For easy and quick technical support, Windows 10 includes an application with the spoken name "Contact technical support", which is easy to find in the menu Start → All Applications or by using a search. This tool is available both in the desktop and in the mobile version operating system. The procedure is identical in both cases, there is also almost no difference in the interface of the application.
Support can be provided in two main areas: "Accounts and billing" (everything that relates to subscriptions, purchases and payments) and "Services and applications" (everything that concerns Windows itself, applications and games). On smartphones, these two are joined by a second version of support: "My device" (warranty, repair, other problems with the device).
Having chosen the right direction, you should sequentially refine your request. For example, choose a program for which there are questions to support, and then indicate with what specific problems: installation, configuration and activation or use of the program are hampered by errors or performance problems.
After specifying the query, it remains only to choose the most convenient way connection with the support service: it can be a text chat or a call back to your phone number. The time of the call, if desired, can also be scheduled for more convenient for you. As an option directly from the application, you can go to and ask a question there.
Interestingly, communication in a text chat is done directly from the application, the transition to a website in the browser is not needed. After the end of communication, do not forget to evaluate the support provided and if you want to leave feedback.
When solving some problems, you may need to give the service agent access to your computer screen (this function is not available on smartphones), you can do it directly from the application. It is enough to enter six digits of the code in the corresponding field in the "Show Agent Screen" section, which you can go to from the application's main page (button with the symbol ≡).
Let's add that on some issues, for example Xbox, support through this application is not implemented, and the user is directed to the appropriate page of the service. If you have any questions, maybe we forgot something or made an inaccuracy, do not hesitate to use the comments below.
Thursday, February 10, February, 2011
Description of the Svchost.exe process in Windows XP Professional Edition
This article describes the process of Svchost.exe and its functions. Svchost.exe is the common name of the host process for services that are run from the dynamic link libraries (DLLs).
Note. Windows XP Home Edition does not support the job list. This article is aimed at experienced users of corporate systems. If the information contained in it is too complicated, it is recommended that you seek help from a specialist or support. For information about how to contact technical support, visit the following Microsoft Web site:
(http://support.microsoft.com/contactus/)
The Svchost.exe file is located in the% SystemRoot% \\ System32 folder. During the boot process, Svchost.exe makes a list of the services that you want to start on the basis of entries in the registry. At the same time, several instances of the Svchost.exe process can be started. Each Svchost.exe session can contain several services. Thus, depending on how and where the Svchost.exe process is running, several separate services may be executed. This grouping of services provides a higher level of control over them and facilitates debugging.
The Svchost.exe groups are defined in the following registry key:
HKEY_LOCAL_MACHINE \\ Software \\ Microsoft \\ WindowsNT \\ CurrentVersion \\ Svchost
Each value in this section represents a separate Svchost group and is displayed as an individual instance when viewing active processes. Each of these values is of type REG_MULTI_SZ and contains the services that are performed in this Svchost group. Each Svchost group can contain one or more service names retrieved from the following registry key, where the subkey Parameters contains the value ServiceDLL:
HKEY_LOCAL_MACHINE \\ System \\ CurrentControlSet \\ Services \\ Service
To view the list of services that are the Svchost process, follow the steps below.
- Click on the panel windows Tasks button Start and select Execute.
- In field Open type CMD, and then press ENTER.
- Type the Tasklist / SVC command, and then press ENTER.
The Tasklist command displays a list of active processes. Parameter / SVC It is used to list the active services in each process. For more information about the process, type the following command, and then press ENTER:
Tasklist / FI "PID eq process identifier" (quotes are required)
The following example shows the output of the Tasklist command for two instances of the Svchost.exe process.
Image Name PID Services ============================================== ========================== System Process 0 N / A System 8 N / A Smss.exe 132 N / A Csrss.exe 160 N / A Winlogon.exe 180 N / A Services.exe 208 AppMgmt, Browser, Dhcp, Dmserver, Dnscache, Eventlog, LanmanServer, LanmanWorkstation, LmHosts, Messenger, PlugPlay, ProtectedStorage, Seclogon, TrkWks, W32Time, Wmi Lsass.exe 220 Netlogon, PolicyAgent , SamSs Svchost.exe 404 RpcSs Spoolsv.exe 452 Spooler Cisvc.exe 544 Cisvc Svchost.exe 556 EventSystem, Netman, NtmsSvc, RasMan, SENS, TapiSrv Regsvc.exe 580 RemoteRegistry Mstask.exe 596 Schedule Snmp.exe 660 SNMP Winmgmt.exe 728 WinMgmt Explorer.exe 812 N / A Cmd.exe 1300 N / A Tasklist.exe 1144 N / A
The following registry value corresponds to the two groups in this example: HKEY_LOCAL_MACHINE \\ Software \\ Microsoft \\ Windows NT \\ CurrentVersion \\ Svchost:
Netsvcs: Reg_Multi_SZ: EventSystem Ias Iprip Irmon Netman Nwsapagent Rasauto Rasman Remoteaccess SENS Sharedaccess Tapisrv Ntmssvc
RApcss: Reg_Multi_SZ: RpcSs
Estimated waiting time until 10:00
| Fri | Sat | Su | Mon | W | Wed | Thu | ||
|---|---|---|---|---|---|---|---|---|
| 08:00 | 10:00 | |||||||
| 10:00 | 19:00 | |||||||
| 19:00 | 20:00 |
Closed
Open
Hurry Tips
How to contact technical support for a specific Microsoft product
If you have a question about one of Microsoft's products, try searching the answer to your question in the "Support" section of the product's website: Xbox, Microsoft Office, Skype, Windows, etc.
One of the fastest ways to solve the problem is chat: go to the "Contact Us" page of the Microsoft help site () and click "Ask via chat".
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Do you have a question, a problem or, conversely, their solution? Share with other users!
- Natalia
Hello. I had a license 7ka. Covered hDD, the license has flown (well so the master on repair has told). 7ku on my computer supposedly can not already be put, put 10k. Now 10 asks for activation. How to be?
- Andrei Boronin
Hello, what to do with the PC if an error occurs and can not find the script file "C: \\ Windows \\ run.vbs"
- Andrei
Can I create my own key?
- Anna
Hello! This money chaos was written off when buying a gold account 200 rubles bluntly for the error that was released. On the hot line they say that you call during office hours and call at 9 am !!! How can I contact them please tell me. On the chat, too, does not work
- Konstantin
Good day! Vindofon 8.1 haygskrin asks for activation code. Karpov Konstantin. Kazan +79046601974. [email protected] Please help! Thank you
- Adam
Hello, I have a problem, I can not log into the Microsoft account. Because I do not know the password. And neither can I reset the password of the phone I bought used. help me please
- Hurry
Hello, Egor! It may very well be that this is due to a lack of random access memory. Try to close all programs before starting the game, check through the Task Manager which processes consume a lot of memory, use the Windows Memory Test tool. Good luck!
- Egor
Why when I go into a maincraft or shooter after 5 minutes. my computer is rebooting. Help me please.
Usually, when a novice user encounters a computer problem, he dials the number of his more advanced friend or relative and tries to get help from him in the phone mode. To understand from the inconsistent explanations the essence of the problem and suggest an intelligible solution in this way is rather difficult.
However, it is not necessary to constantly strain your programmers to get prompt and, most importantly, qualified help. After all, there is free technical support from Microsoft. They developed this system, they sold it to us, so let them understand, right?
In order to contact the support team, please contact operating system Windows 10 needs to do the following. However, I want to warn you immediately that you will have to communicate english language, so that further text is useful only to those who can at least roughly express the essence of their treatment in this language.
1. Click on the search icon in the taskbar and start typing the word "support". On the third or fourth letter in the search results, the application "Contact technical support" appears.
2. Run this application. In it, you will see a list of sections to clarify the category of your problem.
- My device - hardware problems. Your question will be forwarded to the device manufacturer. In some cases, this item may not be available.
- Accounts & billing - help with problems with logging in, account, payments and so on.
- Services & apps - issues related to the operation of the system and standard applications.
3. Select the section that suits you. In the next stages you will be offered one or two more clarifying questions to direct you to the right specialist.
4. As a result, sooner or later you will see a screen offering a convenient way for you to communicate. The shortcut option does not work at present, the delayed call also hangs when you select a date, but the chat with the technical support officer is quite affordable. Communication takes place in real time and with almost no delays.
This method can help you in difficult situations, when you can not get help from anywhere. You can also apply here to clarify any controversial issues or advice on Windows and software from Microsoft. After all, who else, if not the company's employees, can be trusted as an authoritative source of information.
It is a pity that the support service in Windows 10 is not localized, it significantly reduces its usefulness for many of our readers. However, we hope that a significant number of downloads, including this article, will prompt Microsoft to eliminate this shortcoming.
