Hello! Despite the numerous instructions posted on the Internet and on this blog, there are issues regarding the iPhone and iPad that can only be resolved with the help of Apple technical support. For example, unlock iCloud,. Who can do it? Nobody! Only a specially trained employee of the company. And it's not just about blocking, you never know for what other questions the answer of a competent specialist can be useful?
And after all, it would seem that technical support itself is not hiding from anyone, there are a lot of ways to contact it, but people still ask in the comments - how to call or write to the Apple operator? And since they ask, we will answer!
Here are all the ways you can reach tech support wherever you are.
Apple technical support phone numbers in Russia
Apple, like any normal company, has its own hotline whose employees will answer any question related to the iPhone and iPad. Here are the phone numbers for the Russian Federation:
- 8-495-580-95-57 (Moscow number).
- 8-800-555-67-34 (Free number for calls from any region of Russia).
- 8-800-333-51-73 (Apple Store Customer Service).
On any of these numbers, Russian-speaking staff will be ready to advise you from 9.00 to 21.00 on weekdays.
Other ways to talk to Apple tech support in Russia
When you call any of the phones, you will be greeted by an answering machine. If for some reason you cannot get through his teams or do not want to do this, then you can order a call back - the company will call you. To do this, go to this page and:
The incoming call will not be from those numbers listed above, but from others. This can be the number of any country (I received a call from the Philippines, Bangkok and elsewhere from Asia). There is no need to be afraid - a Russian-speaking employee will talk to you and this call will be free.
For some reason you don't want to talk? You can always communicate with technical support through a special chat. To do this, we repeat all the actions indicated just above, the only thing, at the third point, we select: "Chat". It also shows the approximate waiting time, which is convenient.
In 2018, Apple launched an application that contains various articles and instructions on the company's products. Cool? Not bad!
However, you and I are interested in another possibility of this program - to get the help of a technical support specialist. What should be done?
All that remains is to select the device and the problem you are facing. The application will offer various solutions:
- Articles and instructions.
- Chatting with a specialist.
- Call support yourself.
- Callback order.
Agree, the choice is just excellent. We use it!
How to contact the Russian Apple technical support if you are in another country?
There are a large number of countries where technical support is either absent in principle, or available, but in a language that a Russian-speaking user does not know. How to be in this case? How to contact and talk specifically with Russian technical support if you are in another country?
This is not difficult, there are several ways:
But ordering a call back, if you are in another country, most likely will not work (unless of course you have a Russian SIM card). The fact is that the callback form involves specifying a number starting with +7 (a prefix for Russian numbers). You cannot erase it and replace it with another.
P.S. If you suddenly have questions, then write in the comments. And of course we put "Like", then the conversation with technical support will be favorable and successful!
Apple has provided its users with convenient and responsive support. Having any product of the company, you can dial the support service from the iPhone and ask a variety of questions: from the order of operation of certain keys and buttons to the order of settings for certain functions. You can also learn about the new properties of the company's products. You can also register a product, have your device repaired, or complain about poor service. The company is interested in ensuring that its customers always have convenient and high-quality equipment that can compete with other flagships, and therefore pays the lion's share to serving its customers.
To contact a company representative, you can go to the website https://support.apple.com and directly contact the specialist in the online chat mode. If it is convenient for you, you can leave your phone number and the operator will call you back at the appointed time. If you have several questions, an expert will readily answer all of them and suggest available solutions. The service is available to its clients at any time of the day in different countries.
Also, if you are in Russia, you can call the single free Apple hotline number in the Russian Federation at any time: phone number 8 800 555 6734.
If you are a resident of Moscow or the Moscow region, then you can quickly get through to the multichannel support phone number: 8 495 580 95 57 according to the tariff applicable to your telephone operator.
Why do you need a service - hotline?
By the way, if your Apple device breaks down, you can leave a request for the repair of your iPhone, iPad or Mac computer at the support service. A specialist will contact you as soon as possible to fix your problem and help you contact an Apple Authorized Center nearby. After all, one of the main principles of the company is trust in it and user support.
If you are interested in information about Apple products and details of its purchase, as well as guarantees for operation, the Apple Online Store is at your service, where you can order and receive software, interesting accessories, and necessary equipment at any time. To purchase, you need to call 8-800-333-51-73, availablefrom 9:00 to 21:00 on weekdays.
Apple has an extensive network of service centers around the world and on all continents. So, by going to any site of the company's technical support, you will find an interactive map of countries with addresses and phone numbers, chats for communication in the place where you are now. Support is provided by the company's specialists who will be able to communicate with you in a language you understand.
If you decide to call for a device breakdown, support will be provided faster if you first find the serial number of your device, as this will help to optimally connect you with the right support specialist.
If the need arises, there is also a convenient online support request, after which an expert will contact you.
What else can I ask for support?
In the support service from specialists you can find out about the methods of additional service, as well as find out if the warranty is still valid for your iPhone or tablet, having previously entered the serial device number. The AppleCare Protection Plan provides telephone technical support and additional service options from Apple.
The main feature of the AppleCare Protection Plan is that it provides additional rights for all users: additional service, universal support, software product maintenance. A warranty on the hardware stuffing of the device can be obtained from AppleCare Protection Plan for a period of up to 3 years, which in turn is cheaper than the cost of spare parts and payment for the work performed by experts who are authorized by Apple around the globe.
AppleCare Protection Plan covers products such as MAC computers, RAM, accessories, batteries, floppy drives, AirPort4 devices.
Clients often call the service because they need help - they forgot their iPhone, iPad or iPod touch password, and even worse, when the device is locked.
If you have a trouble, for example, you lost your iPhone, it was stolen from you, or you found someone else's iPhone, in addition to contacting the police, you can report this to the service and technical support will help you block your data based on the serial number ID of the iPhone or find the owner of the smartphone. They will also tell you about the Find My iPhone feature for Apple devices.
The App Store has long offered both official Microsoft Office tools and third-party programs that open DOC, XLS, PPT and other files. All of these tools have a similar set of basic functions, but differ in terms of unique capabilities and interface usability. In this collection, we present the best-quality iOS tools for working with Word, Excel, and PowerPoint files on iPhone and iPad.
Microsoft Word, Excel and PowerPoint
Microsoft decided not to release some kind of universal office tool and published three full-fledged applications in the App Store: Word for documents, Excel for tables and PowerPoint for presentations. All of them have a very simple and concise interface that allows you to easily manage familiar functions on a small smartphone display. On iPhone, you can choose the original document layout or an easy-to-read layout. Almost all of the original tools available in standard PC software are available for editing. All three applications are completely free to download.
Google Docs, Sheets, Slides
This trio of programs from Google can be called a good alternative for Microsoft applications. Each tool will allow you to create new documents and edit existing ones, share and edit them at the same time with colleagues, work offline, and add comments and reply to replicas of other users. All files are automatically saved after any changes, which means you don't have to worry about sudden failures or disconnections of devices. Additional advantages include password protection and VoiceOver support when using Bluetooth keyboards. Downloading also does not require investment.
WPS Office: Text documents, Spreadsheets, Presentations and PDFs - FREE
This application combines presentations, an editor, and spreadsheets. Almost any Microsoft Word, PowerPoint and Excel file can be opened using WPS, including DOC, XLS, PPT, TXT, PDF and many others. Full compatibility allows you to use almost all objects, functions and formatting elements available in desktop versions of programs. Opening and editing documents is possible both from memory and from cloud storages like Google Drive, Dropbox, Box, OneDrive and WebDAV. Files can also be easily shared using AirPlay, AirDrop, DLNA and Wi-Fi. Downloading WPS Office is completely free.
OfficeSuite Free - for Microsoft Office Word, Excel, PowerPoint & PDF documents
This is another very powerful office "combine", which combines not only tools for working with Word, Excel and PowerPoint, but also a built-in file manager and tools for handling PDF documents. All popular table and presentation formats in use since 97 are supported. Features copy and paste, export and import of data, auto correct and spell check, editor and view modes, and much more. OfficeSuite allows you to unzip the desired file directly from the application without the help of third-party tools, and even send it to print to a connected printer. The basic version of the program is available free of charge, and the extended edition will cost 242 rubles.
Polaris Office - for Microsoft Office Word, PowerPoint, Excel
Polaris Office is a free office application that makes it easy to work with Microsoft Office documents and PDFs on Apple mobile devices. In the program, the functions of viewing and editing such formats as DOC / DOCX, XLS / XLSX, PPT / PPTX, PDF, TXT, HWP are available for everyone. There is integration with various cloud services (OneDrive, Dropbox, Box, WebDAV) and quick exchange of documents through the user's address book or simple messages. There are about 24 templates, 20 2D / 3D diagrams, 173 shapes and more than 300 functions with automatic data calculation. The standard version of the program can be downloaded and used for free, and the updated version with a subscription will cost 746 rubles.
Documents To Go Free - View & edit Microsoft Office files (Word, Excel, PowerPoint), view PDF
It is one of the simplest office applications available in the App Store. It also offers opening and editing of all the most popular Word, Excel, PowerPoint formats, as well as launching PDF documents. Working with files is possible both using cloud services and locally. All text settings, cell filling and image correction tools are present. There are also full rollback and undo functions. There are over 100 useful tools available in total. You can evaluate them all for free.
This concludes the selection of applications. We have noted the most useful and functional programs that have already been tested by thousands of users. Positive ratings and a huge number of positive reviews are the best confirmation of the high level of their quality.
Please ask your questions or leave feedback - we will definitely answer them!
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Hello, a question? Did you have a draw in a contact where the prize was an iPhone? Here one lady writes that we won it and we can get it by sending 772 rubles and the phone number says with confirmation, since you have a difference of one digit. Whether it is of course we do not believe in a miracle and do not send anything. First chairs, then money.
Hello!! I want to ask, they told me that I won an iPhone in the raffle, and so that I pay for the delivery to this number +79022627300 they are not fooling me?
Alexpndr
Hello, I would like to buy a motherboard for an iPhone 6 64GB, how much will it cost? I am in Vladivostok
Alexander
Hello, do you untie iPhones from iCloud?
Hello, my relative died, left an iPhone with a box and a check and I don't know the password. How to unlock it, ?? There is information about death.
I ask you to answer the question we have two IPHONE 5 and 6. In the IPONE 5 model FF352RU / A you can take pictures without sound, and in the IPHONE 6 model MG4J2KH / A silent photography is impossible, we tried it with additional programs does not work. Is this a marriage ? Or is it really connected with the adoption of Japanese legislation. Could you tell us in which IPHONE models silent shooting is saved and which one is planned to keep shooting silent in future IPHONE models or not?
Vladimir
Hello.
Help me figure out the situation.: Fraudsters hacked the ID password and blocked my phone, they demand to enter some code. How to unblock?
Alexander
The phone was blocked, I don't remember any data.
How can you unlock it?
Good day! I am denied warranty repair, for reasons not very clear to me. I think it's outrageous on Apple's part !!! Making a nice gesture towards the guarantee in the form of replacing the phone with a new one, and then unlocking it in every possible way, at least looks like a LOKHOTRON! , but for a company of this format, it's not solid!
Thank you in advance! Please contact me and solve my problem.
Good morning! September 26, 2017 8 rubles were debited from my phone account for SMS, which I did not send to number 7786205094. Why do you make such technical mistakes? Return the money to your account and stop cheating.
Hello! Tell me they removed the funds from the card, it is not clear why only the itunes / bill link came. I go to the iPhone, it’s not clear how the card information got there, and for what the money was withdrawn?
Hello. The front camera and fingerprint stopped working. Can i expect to have an iphone 6 plus replacement?
Hello!
Can you replace your battery with a 5s model?
Best regards, Olga.
Radionov Denis Sergeevich
Hello.
On 02/08/2018, I sent a claim to your address (107031, Moscow, Petrovka st., 5) regarding the quality of the purchased goods along with the iphone 5S phone.
03/01/2018, in response to my claim, I received a telegram (see photo), in which it was said that "... the verification act and the smartphone have been sent to your address by mail. For all questions, you can contact the representative of Apple LLC Rus Novopoltsev Alexey Ivanovich, tel. 89297795773 ".
At the moment, I have not received the phone, the phone number indicated in the telegram is not serviced.
Please provide me with valid contacts to find out the location of my phone.
Best regards, Denis Sergeevich Radionov.
HI
My name is Firuz Mukhsinov
I bought IPHONE 5S 16GB SILVER
IMEI 359140075611401
Purchase Date 02/11/2017
EPPL RUS LLC Address: 107031, Moscow, Petrovka, 5
After reset, the phone will be LOCKED ACTIVATION
I forgot APPLE ID and PASSWORD
Please, you need a duplicate sales receipt
Oleg Igorevich
Hello!!! 03.24.2018, in Stupino, st. Timiryazevo in the ISHOP store bought an iPhone 8+ 256GB phone for 71,990 rubles. 03/25/2018 the phone stopped catching the network, it is constantly in search, the reboot did not help, they put another sim card, the same thing, in the search. On 30.03.2018 they turned to a store in Stupino for a replacement phone since this one is of poor quality. The seller, ignoring the law No. 18 on consumer protection, refused to replace me, recommended to update the IOC, saying that this happens to the old one or contact the official service. After the update, an aytyuns icon and a charging wire appeared on the screen, when the apple is rebooted and more, the phone does not show anything and nothing can be done with it. In the store I left a claim. Please, understand this situation, because the phone is not of proper quality. And the law No. 18 on consumer protection states: that within 15 days from the date of purchase, a phone of any brand and any manufacturer must be exchanged or returned if the phone is not of adequate quality. I don’t ask to change it because I don’t like something about it, it doesn’t work. Otherwise, I will have to go to court, where I am sure they will recognize me as right, with all the ensuing consequences.
Good day! Bought on 06/22/2018 in the MTS online store as a gift phone X and a few hours later a green bar appeared on the screen. Terrible! The birthday is ruined. Such a brand and marriage. There are ways to exchange a phone for a new one without expertise.
Svetlana
Hello! July 2, 2015 in the city of Volgodonsk, Rostov region at st. Sea House 64 was purchased by the smartphone Apple iPhone 4S 8 Gb IMEI 013590006462480 in the amount of 17,990 rubles. In June this year, the activation of the phone was blocked and to solve the problem, Apple support asked for a sales receipt. Because The cashier's receipt was not preserved, I went to the seller's store and my sales receipt was restored. However, Apple's technical department declined assistance, stating the following:
Reference number: 100583837726
Product: iPhone
Serial / IMEI number: DX3P98R2FMLD / 013590006462480
Hello Svetlana!
We have reviewed the information you provided, but we are forced to inform you that we cannot fulfill your request, since this information did not coincide with our data.
To continue reviewing your request, contact your retailer to obtain proof of purchase for this device. If other documents are not provided, we will not be able to continue processing your request.
The operator at Appple's support team said that the only reason for the refusal was incorrect information on the sales receipt that it was a store error. I went to the seller's store again, they checked it again and said that they could not give any other information other than what was in my sales receipt. The Svyaznoy hotline confirmed this information and said that they did not know why Apple did not accept my sales receipt. Then I wrote to the customer service email [email protected]by sending a sales receipt and I was told the following:
Svetlana, good afternoon!
We checked that the information on the sales receipt is up to date and the only one we have about your smartphone and the purchase in general.
The blank of the sales receipt has a standard sample.
Previously, there were no such requests from clients.
Unfortunately, we cannot issue other documents.
Hope for understanding.
Best regards, Messenger.
All! Vicious circle! How to be?
If there are business partners between Svyaznoy and Apple, then why do they have different data and should a conscientious buyer suffer? They kick me like a ball, nodding at each other. Where to look for the truth?
