I can't access the contact page. I can’t log in to classmates, what should I do

Hello dear friends! Again letters come saying that I can’t enter classmates, what could be the problem with logging into classmates? In this article, we will consider the main reasons why you can’t enter classmates. Be sure to read the article to the end, because if one solution did not help you, then there may be another way to help find a way out of this situation.

The question has already been raised on my blog, when users could not get in touch, read the article, in it you will find other ways to solve this problem: "".

Before we move on to the solutions, I want to remind you that there are a lot of people on the Internet who want to cheat you for money in one way or another.

Do not include your phone number. Do not send money andSMS. Do you think scammers are so nice and kind?

Before I start, I want to tell you right away that there may be viruses on your computer. When you read these lines, download Dr.web CureIt! and check your computer for viruses. Even if an antivirus is installed, it does not mean that there are no viruses on your computer! You can believe me, but this often happens, because there is no perfect defense, no matter what anyone tells me. Guys who agree with me can support me in the comments after this article.

Let's talk a little about how to use this program, for those who have never checked their computer for viruses with this program. The program is distributed free of charge and does not require installation, you do not need to uninstall your antivirus! If you already have experience, then just do a virus scan.

Starting day you need to download it, for this go to the site. Click "Download" at the top right.

If you do not want to receive news from Doctor Web, then uncheck "I would like to receive Doctor Web's newsletters" and click "Next".

On the next page below, click "Download Dr.Web with the function of sending statistics". If you click "I refuse to send statistics", in this case you will not be able to download this utility for free, since only in paid version statistics are not sent.

We go down the page, agree to the license, check the box "I accept the terms License Agreement. *" and click "Continue".

After that, your browser window will open, where you will be asked where to save the utility. If this does not happen, then look for the program in the browser's default folder.

So, after downloading, run it. A message will appear where you can choose in which mode you will scan your computer, work in enhanced protection or not. In our case, you can disable enhanced protection so that when you scan your computer for viruses, you can continue reading the article. To do this, click "Cancel".

In the window that appears, check the box that we do not mind taking part to improve the quality of the program, click "Continue".

Viruses are located on the "C:\" drive and therefore we will not scan the entire computer now, as this can take a long time (depending on how much your computer is clogged with data). If your computer does not have a lot of data, then you can check the computer completely.

In order to select only the C: / drive, click "Select objects for verification".

Check the box next to "C: (C:)", click "OK".

If you did everything right, then at the bottom you will see that the “C:\” drive has been added for verification. Also click on the box at the top (tick) "Scan objects". After that, all objects in the program will be marked with checkmarks in your program.

Now you can start the scan, click "Start scan".

If there are any files, then they must be cured, if these files cannot be cured, then they will have to be deleted. Now while the computer is being checked for viruses, you can continue reading the article.

Let's go over the main solutions to this problem.

If you can’t enter classmates, what’s next

- The first and not the main problem - the site classmates may have unforeseen technical problems, and it is also possible that preventive work is carried out. Therefore, the site may be unavailable for some time. Do not immediately think that if the site does not open, then scammers or viruses are to blame for everything. As they say: “Any technique tends to break down” and the site is no exception.

- Check other sites. If all sites do not open, then the problem is not in the sites, but in your computer.
Necessarily! Check your Internet, because if you do not have the Internet, then you will never see any social networks and other sites. Only if they are not mentally imagined 😉 . You can call your ISP and see if they have any problems with the Internet.

- If you had system restore enabled, then try to roll back the system to the state when you had access to the classmates website. When you roll back the system, then remember what programs you installed, or rather on what day. Because having rolled back the system a day earlier, before installing the programs, those programs that were installed will no longer be in the system.

- I remind you, or maybe it will be a discovery for someone that the site classmates has a “Questions and Answers” ​​section, if you cannot enter your profile or you have been blocked, then be sure to check out this section.

- The main cause of the problem with entering the site of classmates are ordinary viruses. Therefore, at the very beginning of the article, I gave you instructions for checking your computer for viruses.

Here I will stop in more detail. The main principle is phishing pages. The virus changes host file, in which you can write a ban on a site or make a redirect - go to one site, and you are redirected to another. Thus, the user is deceived so that you do not understand what is happening and how. The site you are redirected to looks like one to one to the site classmates. And therefore, users, when they see the familiar design of the site, think that this is it in reality.

Important! Pay attention to the address bar. Maybe you are not on classmates right now ?!

Important! If you checked your computer for viruses with your standard antivirus, this does not mean that it makes sense to convince yourself that there are no viruses on your computer. Be sure to scan your computer with the utility recommended above.

First, let's do the following, open command line. Click "Start" - "Run", type "cmd" and press "Enter".

Enter "ping odnoklassniki.ru" and press "Enter".

Pay attention to 4 digits, in my case: 217.20.147.94. This is the address of the site classmates, only in numbers. Do not close the command line, because we will need this data.

Let's go to the site to check domain names and enter the IP that we learned.

Now we need to see what kind of domain this service will show us.

As we can see, this IP address is used for the Odnoklassniki website. If you have or have been exposed to a virus, there will be a different domain and organization. Since your hosts file has most likely been modified in some way.

When the program is downloaded, run the file, check the "Accept" box and click "Next".

After a few minutes, the program itself will make corrections.

After that, you need to restart your computer for all changes to take effect.

You can also use the Reset Hosts program, which will fix and protect your hosts file. You can read about this program on the blog.

If someone likes “everything with pens”, then I’ll tell you how to do it manually. So, this file is located in the following path - "C:\Windows\System32\drivers\etc\hosts". There is a small nuance, it is possible to edit this file without unnecessary body movements if you change the attributes. Click on hosts right click mouse, select "Properties".

In the "General" tab at the bottom, uncheck the boxes: "Read only" and "Hidden". Click "OK".

After changing the attributes, you can now open the hosts file. This file does not have an extension, because of this we need to specify with which program we want to open this file. To do this, right-click on the hosts file and select "Open with ...". Or open the hosts file as a regular file (two mouse clicks) and select notepad.

Please note that after the line "127.0.0.1 local host" there was nothing more. If there are any entries below, then feel free to delete. For example, I post what should be in this file. If you are afraid to delete something in this file, then you can copy the text below and paste it into your file. Then close notepad and savehosts.

# © 1993-1999 Microsoft Corp.

#

# This is a sample HOSTS file used by Microsoft TCP/IP for Windows.

# This file contains mappings of IP addresses to hostnames.

# Each element must be on a separate line. The IP address must

# be in the first column, followed by the appropriate name.

# The IP address and hostname must be separated by at least one space.

#

# Also, comments can be inserted on some lines

# (such as this line), they must follow the hostname and be separated

# from it with a '#' symbol.

#

# For example:

#

# 102.54.94.97 rhino.acme.com # source server

# 38.25.63.10 x.acme.com # client node x

127.0.0.1 localhost

Important! When opening a file, scroll all the way to the bottom, because attackers can insert text a little lower.

If you find entries on sites that you use for work, I mean office workers, then ask your admin about these entries. Otherwise, it will be unpleasant for the administrator if you call him, but you yourself deleted these records. After that, he will definitely ask why you did this and then you will have to tell that you are on social networks at the workplace.

- If after changing the hosts file you cannot enter classmates, then we make a detour. Copy the whole folder "etc» from a computer that is free of viruses. I think that you have good neighbors or friends who are now on the Internet. Ask them to copy the entire etc folder and send it to you by mail or through any messenger, for example, skype. Then paste all these files where they should be. When copying is in progress, select copy and replace.

— It is possible that the virus changed the settings in the connection via local network. Your attention should be drawn to checking DNS server addresses. So, to go to the network connection properties, click "Start" - "Control Panel" - "Network and Internet" - "Network and Control Center and public access"- on the left in the window that opens, click" Change adapter settings ". You can also access these settings through the tray. To do this, right-click on your connection in the tray and select "Network and Sharing Center". Then click "Change adapter settings".

Right-click on "Local Area Connection" if you have wireless connection, then "Wireless network connection", select "Properties".

Now select "Internet Protocol version 4 (TCP / IPv4)" and click on the "Properties" button. Or double-click, whichever is more convenient for you.

IP addresses can be distributed automatically (DHCP) or be static, that is, assigned manually.

In the event that your provider or device (router) distributes IP addresses automatically, but is configured manually in the properties, then you must change the settings as follows:

That is, set the settings in such a way that IP addresses are registered manually. Just in case, write down all the data (IP addresses) on a piece of paper or take a screenshot.

If the virus registered its DNS servers, then this matter needs to be fixed. Select "Obtain DNS server address automatically. Automatically", if you are an inexperienced user and do not know what IP addresses should be in these settings, then you need to call the provider and ask what IP addresses must be spelled out. Of course, not all providers are "kind" people, but you can try.

Male nky advice - when you call the provider, a girl who is not well versed in computers usually picks up. If you understand that you won’t be able to hear any specific answers from her, then feel free to switch to the technical department.

- One of the interesting outputs, you can enter the IP address in the address bar of the browser: "217.20.147.94" - the site of classmates. Sometimes this method can help you, but be sure to read the article to the end. If you still can’t access the classmates page, then go to the next step.

- The virus may have fixed the path of the hosts file. But you won't fool us! To check for fixes, go to the registry: "Start" - "Run" - enter "regedit" and press "Enter".

This will open the Registry Editor. Now you need to go in and pay attention to the DataBasePath.

If you have the value = %SystemRoot%\System32\drivers\etс, then everything is fine . Otherwise, you need to change.

When you fix it, restart your computer and try to go to classmates.

- We must not exclude that you can be hacked, then you need to use the function in classmates, "Password Reminder". By the way, very often users forget that they changed their password yesterday before going to bed, and in the morning they raise a riot that they were hacked. Have you had such a situation?

To recover your password, click "Forgot your password or login?". After that, you need to specify your email that you used during registration or phone number.

If you enter the mail, then a letter from the site classmates will come to your email, then you are already guided by this letter. When you enter your phone number, you will receive an SMS with an activation code that you need to change your password on Odnoklassniki. If somewhere you are asked to send money, they say we have -40 weather and hunting for you to warm us up, then just forget about this message.

- Repeatedly, the way out of this situation was saved by deleting the browser. But you need to delete it not as novice users are used to, but to clean your computer of debris after deleting the browser. In order not to burden you with searching for various folders on your computer in order to clear it of garbage, I recommend reading the article "", in which you will find everything you need for this procedure in detail with pictures.

If you have several browsers installed on your computer, then try logging into classmates using a different browser. It is possible that it didn’t work out again, then install another browser - not the ones that were installed, but another developer. For example, browsers installed: Opera and Mozilla Firefox. Then install Google Chrome and try to log in from there.

“There was a funny incident in my life. A friend from work calls and complains that he has some problems logging into classmates. I slightly clarified some points and suspicions fell on the admins, or most likely on the authorities;). So if you are at work, you need to check with your colleagues or you can ask your superiors whether access to classmates is open. If your company does not allow access to classmates, then anonymizers will help you in this case.

To find such sites, open Google or Yandex and enter "anonymizer". And try to go to classmates.

Important! Anonymizers are needed if access is closed to some site, and if you have a virus or wrong settings in the operating system, then you need to fix these jambs.

- It doesn’t matter what the outcome was: whether you went to your classmates page or not, check your computer for viruses. You have only changed the settings on your computer, but the virus itself may be hiding in your system. Delete it now!

- Try not to enter passwords from sites from other computers. If you need to at least crack, then use the on-screen keyboard. To launch the utility, go to "Start" - "All Programs" - "Accessories" - "Accessibility" - "on-screen keyboard". If you log in from a computer with a keyboard interceptor without using on-screen keyboard, then you can say goodbye to your passwords.

- Do not open suspicious links sent to you by friends. To check that the link was sent by a friend, and not a virus, simply write something in response: “Is this for me?”. Although viruses can be cunning, they do not know how to think, since they are just programs. If the code is not written in the virus that you need to respond to this message, then in response you will hear only silence. This will let you know if your friend's account has been hacked or not. Tip - when you receive such a message from your friend, write him an SMS or call mobile phone telling the whole situation. After all, many of his friends do not know that he is not him.

- Each computer must have an antivirus installed, free (Avast, AVG, AVIRA, etc.) or paid. It doesn't matter which one, the main thing is that it must be installed. "".

- Installing an antivirus is good. But do not forget to update the anti-virus databases for your antivirus, only with updated databases will your antivirus be an antivirus. Without updated databases, the antivirus is just a program that interferes with work.

Dear friend, do not forget that when you follow all the recommendations, you need to pay attention that you must be on the official site of classmates, and not on a phishing page. Because all your work can lead to zero.

That's all for today. See you soon!

I can't access the site classmates. Solution to the problem.

Many of our readers write: “I can’t go to classmates. What to do?". As a rule, such troubles occur as a result of the action of viruses that change the contents of the hosts file. The fact is that given file allows you to create a so-called "black list" of sites. For example, if you are an employer and you know that your employees during the working day, instead of working hard for the benefit of the company, communicate on Odnoklassniki or Vkontakte, then you can block the ability to visit these sites.

Please note that if you register the sites "Odnoklassniki" and "Vkontakte" in a certain way in the hosts file, then you will not be able to access them even if you use different browsers(Opera, Google Chrom, Firefox, etc.).

In order to unlock the ability to enter the Odnoklassniki website, do the following:

  1. Go to C:\Windows\system32\drivers\etc\.
  2. Open the hosts file there with notepad.
  3. Bring the hosts file to its original (working) state depending on the installed operating system:
    • If your computer is running Windows control XP, then the hosts file after the comments should contain only one line - 127.0.0.1 localhost. Everything else needs to be removed.
    • If the computer is running Vista - 27.0.0.1 localhost::1 localhost.
    • If the computer is running Windows 7 - # 127.0.0.1 localhost # ::1 localhost.

As they say, everything seems to be clear, but there may be two or even three files with similar names, as in the case below.


When viewing folders etc you can see that there is a hosts file without extension, as well as hosts.ics and hosts.txt files. Which file to edit? If you are using a browser Internet Explorer or Mozilla Firefox, then you need to edit the hosts file without extension. If Google browser Chrom, then with the extension txt. In short, it is better to edit both at once.

It may happen that after you open the hosts file (without the extension) with notepad, everything seems to be in order in it, but this is only at first glance. For example, when I opened the hosts file, at the top of the document there was no list of any blocked site addresses, but scrolling down the document a couple of screens, I saw a “black list”, it looked like this:

The red frame highlights addresses related to the Odnoklassniki website, and above, the green frame highlights Vkontakte addresses.

Let me remind you that each site has its own IP address, i.e. You can perfectly go to Yandex by typing in the address bar not www.yandex.ru, but its IP address 93.158.134.3. In the same file, the name of the same Yandex is associated with a completely different IP, and instead of typing www.yandex.ru in the address bar, you will be taken to a completely different site. If this site does not work (the site with this IP does not exist), then the browser will give an error when loading the page.

Please note that in the list, in addition to “in contact”, “classmates”, there are all the main search engines, and as for “in contact”, the addresses are typed with different variations. So everything, as they say, is thought out, everything is done so that you cannot get to the most popular sites.

So let's see what the content of the file looks like hosts(Windows XP OS) if no one has tried to make changes to it.

In the first lines you see the # sign - the comment line begins with this sign and everything that is written in it is not perceived by the computer. In short, the comments say what information and how should be located in the hosts file.

So, what needs to be done to remove the bans on visiting your favorite sites? It is necessary to bring the contents of the hosts file to the pattern shown. Comments can be removed, or you can leave - there is no difference.

Everything seems to be clear, but after changing the file, it cannot be saved, the following message appears:


If you are working in Total Commander under the administrator account, you can simply select the hosts file and press the F4 (edit) key on the keyboard. You can then edit the file and save it.

When opening a file with the .txt extension, you can launch Notepad with administrator rights (right-click on the icon and select the "Run as administrator" command.

If for some reason you are unable to save the file in this way after the change, in extreme cases, you can boot the second operating system (if it is installed on the computer) and make the necessary changes from under it. If the second operating system not installed, you can run it with boot disk type .

If you have changed the contents of the specified files (hosts and hosts.txt), but still cannot get in touch with other popular sites, then just close your browser and start it again.

Additionally, for site users, the video site “I can’t go to classmates. Solution to the problem"

Attention! Do not forget that you need to check your computer for viruses. I recommend using the healing utility from the Doctor Web site "CureIt". Read about how to use the utility.

Evgeny Mukhutdinov

“Does not go to classmates”, “account hacked in classmates” and similar descriptions of events, followed by the question “What to do” are some of the most popular questions and answers on various services. Well, we will try to answer the question of what actions should be taken if you cannot enter classmates.

If you have already tried everything: both the hosts file and the virus scan, then try again (opens in a new tab).

Spam is being sent from your account...

As a rule, the whole problem when a person cannot enter his page in classmates looks like this: once again, trying to enter the site, instead of personal page a message is displayed stating that spam is being sent from your account, or it has been hacked, or with other text. In all cases, they are asked to enter a phone number to confirm something.


First of all, it is worth remembering:

  • in 90% of cases, entering a phone number and then entering a confirmation code will result in a nasty amount being withdrawn from your account. In some cases You can also lose your password from classmates.
  • The appearance of such a page is usually not associated with a real hack - as a rule, this is the result of the work of a common virus blocking access to social network"Classmates".
  • In some cases, instead of the described page, you may see a message stating that the site is temporarily unavailable or the waiting period has expired - this is a similar problem and can be solved using the same methods.


The real reason that you cannot log into Odnoklassniki

The real reason why access to classmates was blocked is the actions of a virus that makes certain changes to network settings your computer, as a result of which, when you try to log in, you do not get to the site of classmates, but to the site of intruders, specially made similar to the original page. The misleading design and text are designed for gullible and inexperienced users who, without feeling a dirty trick, will perform all the indicated actions, thereby giving their money to scammers.

What to do?

1. hosts file

The first step that helps in the vast majority of cases is to return system file hosts in the initial state: usually, the fact that you cannot enter Odnoklassniki is caused by changes in this particular file.


So let's open your system disk(Usually - drive C), Windows folder, go to the System32 / Drivers / etc folder and open the hosts file there (we are interested in the hosts file, which does not have any extension). By default, the contents of the hosts file should be as follows:

# (C) Microsoft Corp., 1993-1999 # # This is a sample HOSTS file used by Microsoft TCP/IP for Windows. # # This file contains mappings of IP addresses to hostnames. # Each element must be on a separate line. The IP address should # be in the first column, followed by the appropriate name. # The IP address and hostname must be separated by at least one space. # # In addition, comments # (such as this line) may be inserted on some lines, they must follow the node name and # be separated from it by a "#" character. # # For example: # # 102.54.94.97 rhino.acme.com # source server # 38.25.63.10 x.acme.com # client host x 127.0.0.1 localhost

If you see any changes, especially those that contain Odnoklassniki site addresses, delete the lines with these changes. Or copy the contents of the file from this page and paste it into your hosts file, then save it, restart your computer and try to access the social network again.

2. Static routes

Another common variant is that a virus writes static routes in Windows. To clear the list of routes, start a command prompt in administrator mode and enter the command: route -f, then press Enter, wait for the command to complete and restart the computer.

3. Automatic configuration scripts and proxy servers


Go to the control panel, select “Internet Options” or “Internet Options” (if there is no such icon, then first click “Switch to Classic View”), select the “Connections” tab, and click “Network Settings” in it. Make sure that in the window that appears you do not specify the proxy server settings, as well as the path to the script automatic settings- it happens that viruses prescribe changes in these particular points.

What to do if all these options do not help

What to do if you can’t enter classmates: video instruction

First you can try as described in the video below. Perhaps these simple actions will already be enough for classmates to open up normally. If not, then continue reading.

And also ask your questions in the comments and write what you can’t do - I will try to answer promptly, and maybe other users will help you.

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