Go to my Kyivstar on your page. Personal account kyivstar

My Kyivstar

If you use your personal mobile phone for business purposes, it is imperative that you track your mobile costs. However, even ordinary people often wonder how they can get the information they need about spending and also manage basic services. After all, the conditions of many tariff plans are far from obvious and it is not initially easy to calculate the costs of making calls or surfing the Internet. But the self-service system "My Kyivstar" comes to the rescue.

My Kyivstar (My Kyivstar)

The service for prepaid subscribers "My Kyivstar" can be accessed at my.kyivstar.ua.

In addition, there is a mobile application for Android, iOS and Windows Phone that can be downloaded from the respective markets.

To use this service, you must register. It is quite simple to do this: you need to dial * 100 * 88 * from your phone (the numbers in the picture in the "Registration" section) # and press the call button. After that, in a text message you will receive an SMS notification with credentials (login and password) for access to the My Kyivstar self-service system.

If during the first login to the system you enter at least minimal information about yourself (for example, indicate your name), then when you contact the contact center you will be able to be identified and addressed by name. That, you see, is pleasant enough.

After logging in, a Kyivstar subscriber gets access to the main screen of the system, where the user's personal data, current state (including additional information: connection date, PUK1, PUK2, ICC SIM) and bonus balance are indicated. Links for quick access are also available here: setting up the phone, replenishing the Kyivstar account, as well as transferring money to another subscriber number. How to find out your tariff? Go to the main page of the service.

Top up the Kyivstar account

• Alfa Bank;
• EasyPay;
• Purse;
• PrivatBank.

After choosing one of the providers, you go to the corresponding branded account replenishment page. For example, if you choose to replenish Kyivstar through PrivatBank, you will go to the PrivatBank page, which will be painted in the corporate colors of the mobile operator. To replenish, it is enough to indicate the mobile phone number and payment card details (number, date and CVV2 code). The minimum top-up amount is UAH 5, the maximum one is UAH 1 thousand.

If you choose to top up using EasyPay, you can set up "Auto payment", so a certain amount of the top-up will be debited regularly from your bank card.

Costs for Kyivstar

In the section "Costs" you will receive information about the cost of the services provided. This data, however, is not fiscal, so it can only be used for cost estimation and planning.

You can get more detailed information in subsections:

• In total;
• Call detail;
• Calls for the current month;
• Other costs;
• Reports.

Information on the "Cumulative" tab is displayed on a monthly basis. Also, you cannot see the current month here. For example, July.

Kyivstar provides operational information on a paid basis. Data for the current month can be viewed on the “Calls for the current month” tab, the cost is UAH 1.06.

However, if you want to see the amounts with which you replenished your account in the current month, then there is a way out - this is the section "Payments". Here you can get information from the date of your registration in the system.

Another interesting section worthy of attention is "Services and Promotions". Here you can connect new services:

• Voice services (anti-caller ID, auto-caller ID, super caller ID, answering machine, call forwarding, set up a stop list);
• Data transmission services (internet packages, adjusting settings, placing a beacon, connecting a mobile radio);
• Information Services;
• Additional services;
• Basic services;
• Messaging services;
• Connect roaming.

It is also convenient that in this section you can independently initiate the suspension of the service of your number.

One of the interesting sections is "Phone setup", which contains extensive help information for all occasions.

If you have not found your answer, and you have no desire to call the contact center, then use the "Feedback" section. Here is a list of frequently asked questions. You can also use the online help or write a question by email. They promise to give an answer within 2 days.

Popular offers (Ukraine)

My Kyivstar is one of the most convenient and popular pages created for a comfortable entrance to my Kyivstar, “Home Internet” service! The page was created to solve several problems. The service is available at: account.kyivstar.ua here you can:

• Enter the "My Kyivstar" system by one click;
• Read the short or full instructions for entering the “My Kyivstar” self-service system;
• Find out the number of Kievstar round-the-clock support, using the "Home Internet" service;
• Always up-to-date information!
• Self-manage costs, Home Internet and TV online
• Connect available services, apply for participation in promotions, view reports

How to enter My Kyivstar? To enter the My Kyivstar user account, you need just a few simple steps:

• Click on the button "Enter My Kyivstar";
• A page will open where there will be one field for entering a login (this is your account by which you pay for home Internet);
• Then, click on the button "receive a password by SMS";
• After that, a field for entering a password will appear. SMS will come within 60 seconds. Enter the password you received by SMS;
• That's it, you are already in the self-service system of Kyivstar subscribers. Where can you control the service "Home Internet"

For greater convenience of subscribers, the page has been created in two languages: Ukrainian and Russian. Free application "My Kyivstar" for a smartphone can be downloaded from Google Play, App Store, Windows Phone Store, or use the web version. In case of any questions, subscribers can contact Zoryana's chatbot in Facebook Messenger, Viber and Telegram for help. You get secure access to structured, generalized and detailed information about the costs of mobile communications and the services provided to you.

System advantages:

• All profiles together. Your mobile account and Home Internet and TV services are now in a single profile.
• Cost control. The terms of the tariff, the remaining minutes, messages and megabytes are available immediately after logging into the system.
• Service management. Manage already connected services, make new orders and view their status in the application.
• Detailed reports. See your expenses for any period and download reports to your computer or e-mail for free.
• Shop map. Find the nearest Kyivstar store in any city, check the opening hours and the list of services in just a few clicks.
• Android widget. The balance of minutes, SMS and megabytes right on the smartphone screen - follow it without even entering the application.
• Simple web-interface, convenient hint system.

Hello everybody! Today's article will cover the topic "Kyivstar home internet entrance". Problems logging into My Kyivstar? Those will help you. support, to which you can contact the number "460", which is free for calls from "Kyivstar", "Dijus" and "Beeline", and the number "0-800-300-460" for calls from other mobiles, as well as landlines ...

Alternatively, you can follow my instructions below.

The system provides for the ability to view the current account, the number of bonuses, change the tariff, temporarily disconnect the Internet and order additional services.

It will be easier here to get a password in SMS and write it in the input field. He will come within five minutes to the number you specified.

The second way is to log in using your password. Click "Enter with a special password" and enter your permanent password. Don't forget the keyboard layout. There may be a problem with the browser you are using. In this case, sign in with a different browser. If it is impossible to receive SMS, you should contact the operators at the above numbers. The operator will clarify your data and help in solving the problem.

"There was an unpleasant surprise - instead of the usual" login "and" password "fields, we made a field for entering the contract number or mobile number. You enter it and receive an SMS with a password to enter. But for many, the phone number that is tied to the contract was either lost or unavailable and there is no way to get the password.

In this article we will try to explain as simply as possible how to enter your personal account and what to do if you have lost your phone and there is no way to receive SMS.

Previously, the entrance looked like this:

And now like this:

The URL was changed too. It used to be my.kyivstar.ua, and now it is account.kyivstar.ua. But you can't go wrong with the address, because the forwarding works.
Note!

If you want to enter "My Kyivstar" as a subscriber "", then you must enter the number of the personal account on which you replenish the service. To enter your personal mobile account, enter your mobile number.

We enter the office

So, you have entered your personal account number and you will receive an SMS within a few minutes with a temporary password by which you will be authorized.

What should you do if you cannot receive SMS?

Of course, contact those. Kyivstar support - call 460 (for Kyivstar subscribers) or 0 800 30 460 (calls within Ukraine are free) and ask the operator to change the phone number, or visit any Kyivstar CSC and contact a company specialist.

The user account looks the same as before:

If you have any questions about the login, write in the comments.

This material serves as a hint for existing subscribers.

For maximum use of the service "Home Internet" from Kyivstar, you must register at https://account.kyivstar.ua/cas/login ... After registration you will enter the system using your username and password. For the convenience of remembering your login, Kyivstar uses your personal phone number as it. To protect against account hacking and to protect the user's personal data, a multi-level protection system is provided. So, for example, if after logging in within 10 minutes you have not performed any action, the current session will be closed to save your personal data.

Personal account Kyivstar allows you to manage your account and connected services. You can top up your account online right in your Personal Account. You need to click the button: "Replenishment" in the upper right corner of the screen. The system allows replenishment of an account from a bank card and transfer from a personal account to the number of any Kyivstar subscriber. To replenish an account from a bank card, you must click the "Replenish online without commission" tab. Next, we enter the phone number or personal account that needs to be replenished and the card data: number, expiration date, owner data and a special code on the back. To confirm the payment, a message will be sent to the phone with a verification code of the operation, confirm the transfer and the account is replenished at the same moment.

In the profile, you can manage personal data, add numbers and personal accounts.

The main cabinet menu contains tabs:

• tariffs,
• services,
• payments and expenses by number,
• refill,
• applications,
• personal settings.

Registration in the cabinet

To register, you need to be a Kyivstar subscriber and have an activated number of this operator. The system is called "My Kyivstar". You can register in your personal account by going to the website at. In the window that opens, enter the phone number, the password for the account will be sent in an SMS message.

Authorization in the personal account of Kyivstar

After registration, in addition to logging in by SMS, subscribers can log in using their login and password. The login is the phone number. Click on the "Login by personal password" button. The password can be changed. To do this, open "My profile" and select "Change password" in the menu.

Personal account mobile application

The app is available for download on three main sites:

After installing the Application, you need to select the required tab: mobile communications or Internet. Then we register in the system, if we connect for the first time, and if the subscriber uses the My Kyivstar service online, then you just need to enter the phone number and password from the account. When registering, the system asks you to enter your first and last name, as well as a password.

After logging in, the main page will open, where you can see the balance, bonuses and costs. If you click on the icon at the top left, a menu will open. The content of the menu is the same as in the Online version: tariffs and services, profile, payments, reports, terms of use, logout.

In the Android version, you can display the account status and bonuses on the smartphone screen. The widget is installed along with the application and is a convenient addition, since there is no need to request a balance.

Customer support through the cabinet

Subscribers can ask their questions about mobile communications and home Internet through the Online Assistant system. The system is available in the Personal Account. To contact you need to find the section "Feedback", select the image of the specialist. In the chat that opens, we ask the question of interest. The manager's response comes quickly enough. The system is available around the clock. After consultation, the system asks the subscriber to assess the service from 1 to 5 points.

How to disable your personal account

The personal account of the mobile operator Kyivstar can be disabled only together with a SIM card or the Internet. If several numbers are attached to an even entry, then all of them will need to be blocked. There is no separate refusal to use the service.

The SIM card can be blocked temporarily. To apply online, you must select the "Services" tab in the menu and fill out the application. The operation is performed within half an hour. If necessary, the number is also restored upon application.

Security & Privacy Policy

There are a number of rules, following which the subscriber will easily secure his account from fraudsters:

1. The password to your personal account must be complex. It is better to combine arbitrary numbers and letters in different cases and write them down than to set a simple password.
2. The password must be unique and not used anywhere else.
3. Exclude disclosure of the password and access to it by third parties.
4. Gadgets and PCs must have an up-to-date antivirus installed.
5. You can not open links that come in SMS from unfamiliar numbers, as they probably contain a virus.
6. You cannot transfer the access code from SMS to the My Kyivstar system to strangers.

Kyivstar uses the latest technologies to protect subscribers and their personal data. Cloud technology keeps information safe.

My Kyivstar

If you use your personal mobile phone for business purposes, it is imperative that you track your mobile costs. However, even ordinary people often wonder how they can get the information they need about their costs and also manage basic services. After all, the conditions of many tariff plans are far from obvious and it is not initially easy to calculate the costs of making calls or surfing the Internet. But the self-service system "My Kyivstar" comes to the rescue.

My Kyivstar (My Kyivstar)

The service for prepaid subscribers "My Kyivstar" can be accessed at my.kyivstar.ua.

In addition, there is a mobile application for Android, iOS and Windows Phone that can be downloaded from the respective markets.

To use this service, you must register. It is quite simple to do this: you need to dial * 100 * 88 * from your phone (the numbers in the picture in the "Registration" section) # and press the call button. After that, in a text message you will receive an SMS notification with credentials (login and password) for access to the My Kyivstar self-service system.

If during the first login to the system you enter at least minimal information about yourself (for example, indicate your name), then when you contact the contact center you will be able to be identified and addressed by name. That, you see, is pleasant enough.

After logging in, a Kyivstar subscriber gets access to the main screen of the system, where the user's personal data, current state (including additional information: connection date, PUK1, PUK2, ICC SIM) and bonus balance are indicated. Links for quick access are also available here: setting up the phone, replenishing the Kyivstar account, as well as transferring money to another subscriber number. How to find out your tariff? Go to the main page of the service.

Top up the Kyivstar account

• Alfa Bank;
• EasyPay;
• Purse;
• PrivatBank.

After choosing one of the providers, you go to the corresponding branded recharge page. For example, if you choose to replenish Kyivstar through PrivatBank, you will go to the PrivatBank page, which will be painted in the corporate colors of the mobile operator. For top-up, it is enough to indicate the mobile phone number and payment card details (number, date and CVV2-code). The minimum top-up amount is UAH 5, the maximum one is UAH 1 thousand.

If you choose to top up using EasyPay, you can set up "Auto payment", so a certain amount of the top-up will be debited regularly from your bank card.

Costs for Kyivstar

In the section "Costs" you will receive information about the cost of the services provided. This data, however, is not fiscal, so it can only be used for cost estimation and planning.

You can get more detailed information in subsections:

• In total;
• Call detail;
• Calls for the current month;
• Other costs;
• Reports.

Information on the "Cumulative" tab is displayed on a monthly basis. Also, you cannot see the current month here. For example, July.

Kyivstar provides operational information on a paid basis. Data for the current month can be viewed on the “Calls for the current month” tab, the cost is UAH 1.06.

However, if you want to see the amounts with which you replenished your account in the current month, then there is a way out - this is the section "Payments". Here you can get information from the date of your registration in the system.

Another interesting section worthy of attention is "Services and Promotions". Here you can connect new services:

• Voice services (anti-caller ID, auto-caller ID, super caller ID, answering machine, call forwarding, set up a stop list);
• Data transmission services (internet packages, adjusting settings, placing a beacon, connecting a mobile radio);
• Information Services;
• Additional services;
• Basic services;
• Messaging services;
• Connect roaming.

It is also convenient that in this section you can independently initiate the suspension of the service of your number.

To enter the “My Kyivstar - Home Internet” system, users first of all need to open the HTTPS://ACCOUNT.KYIVSTAR.UA/CAS/LOGIN page in their browser, where the registration and login form itself is available. An important fact is that registration in the system is absolutely free and simple, so even a child can handle it. The opened page is available to users in Ukrainian, English and Russian. You can change the language, if necessary, in the upper right corner of the page.

Login to the Kyivstar home Internet system

Now let's go directly to the entrance to the Home Internet system from Kyivstar. To do this, in the window that appears, fill in the proposed fields. In the first field you must enter your username, which is a personal account, then you must click on the "Next" button.

After completing these actions, a special password consisting of 4 characters and valid for only 5 minutes will be sent to your number specified in the contract. If during this time you do not have time to log in to the My Kyivstar system, the password will become inactive and you will have to perform the previous steps again.

Having entered the verification code that came to the phone, you need to click on the "Login" window, after which you will automatically enter the "My Kyivstar" system. If, for some reason, the login password does not come to your phone, then you need to contact the technical support service of the Kyivstar company at the specified contact numbers on the official website or at the beginning of this article. Also, to enter the Kyivstar Home Internet system, you can use the official application of the My Kyivstar company by downloading it to your device in the application store.

This is how your personal account looks like in the My Home Internet system

As you can see, the account contains all the data regarding your account. The system will also offer you new services available and provide all additional information.

For greater convenience of cooperation and use of services, each user of the Kyivstar company must complete the registration procedure in the system, which is a personal account, “My Kyivstar”. It is worth noting that recently the procedure for registration and logging into the My Kyivstar system has changed, if the new method is difficult for you, then you can consult the company's technical support operators at the contact numbers: 0-800-300-460 or 460, calls these numbers are completely free. If this option for some reason does not suit you, then you can use the instructions that were given above.