The Akado Telecom network is one of the largest operators of the multi-service network in the Moscow region. The company offers a wide range of opportunities for businesses and individuals. You choose the quality of services yourself and track the expenditure of funds through your Akado Telecom personal account - simply, quickly and conveniently.
Why choose AKADO
- Over 80% of buildings in Moscow are already connected to the network. This is more than 390 backbone and 25,000 subscriber nodes.
- The bandwidth of the channels is over 210 Gbps.
- The lines with a length of more than 18,500 km cover the capital and the Moscow region within a radius of 30-50 km.
- Round-the-clock monitoring of all elements and nodes of the network.
Login to the Akado Telecom Personal Account
Management of rates and services is available to every Akado customer. You can directly contact the operator, connect SMS service management or use remote method control over the Internet. Logging into your Akado Telecom account just got easier:
- You can use your mobile number or address as a login emailthat you indicated when connecting the services. When entering the system, you can also use the connection agreement number.
- The "Remember me" function in the browser will allow you to save your account settings and not enter data every time you enter the system.
- If you nevertheless forgot or lost your password, it is easy to recover it using your contact information: SMS to your phone or a letter to e-mail.
Access to the user's personal account
The functions of your personal account are not limited simple monitoring multiservice connection. The client gets maximum control over the quantity and quality of the services supplied. The range of possibilities includes:
- access to personal account user;
- management of tariff plans;
- connection of new services;
- blocking unused services;
- details of payments for Akado services;
- changing your contact information (important for the SMS profile management function and password recovery if necessary);
- complete information about all promotions and new services of the company;
- quick access to technical support.
Access to the server of statistics on Internet access services
For legal entities Akado Telecom develops customized telecommunication solutions. The specifics of the organization's activities (production or shopping and entertainment centers, offices or financial structures, government agencies or private structures, etc.) is reflected in the number and focus of services. Also developed for legal entities special program connection control:
- Access to your personal account will allow you to explore detailed information regarding the number of Akado services and check the mutual settlements between the organizations.
- Access to the statistics server for Internet access services will allow you to track the volume of Internet traffic consumed by your business. Database update - every hour.
- Management server additional services allows you to control special features (hosting, mail server etc.).
Account balance "AKADO Telecom"
Control over the withdrawal of funds from a personal account is extremely important for each client. Even if you make an advance payment several months in advance (this is also possible - there will be an “advance” in the invoices, and you will need to pay again only when the entire account balance has been used up), it is important to check occasionally if there is money on the balance. The status of the AKADO Telecom account can be easily checked through your personal account:
- You can view the account balance for the current date;
- You see the history of your payments;
- You can track the statistics of expenses for a specific period, including creating payment details.
Registration in the personal account of "AKADO Telecom"
It is quite easy to create a personal account in Akado. We go to the official website of the akado.ru company. In the upper right corner there is an icon “ Personal Area", Click on it and go to the authorization field. In the window "login" you can specify the number subscription agreement (consists of 8 digits), your mobile number (ten digits) or email address... The first password will be sent to you from the site - to the contact phone number or mailboxspecified in the contract with the company. Done - registration in the personal account of AKADO Telecom is completed. After entering your personal account, you can immediately change the password to your own. If you are going to change your mail address or mobile number, it is advisable to make adjustments to the "Personal information" section in your personal account so that the company always has up-to-date contact information.
Personal account for an individual "AKADO Telecom"
Individuals and commercial organizations in most cases use a different package of services, therefore, the functionality of a personal account may differ slightly. The intuitive menu will not let you get confused - site navigation is simple and straightforward. Personal account for natural person AKADO Telecom includes:
- profile information (contact details, password change);
- account status and a list of used and potential services;
- settings of tariff plans;
- company promotions and offers;
- the possibility of online payment;
- site help and feedback with customer service.
Even if you are confused in management or cannot figure out the tariffs, you can contact the subscriber service for help at any time of the day.
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How to change the tariff in the personal account of "AKADO Telecom"
The possibilities of your personal account are not limited to simple monitoring of the connected services - you can regulate tariffs and services yourself. If you do not know how to change the tariff in your personal account of AKADO Telecom - just go to the section "Services" The site will show you the entire list of company services (menu on the left) and all operating programs (main field). To change the settings of any service, you just need to enter its menu (select from the left column). If you find it difficult to understand the control, at any time you can contact the operator from the service center, and the employee will explain step by step the necessary steps to change tariff plan.
Password recovery from Akado's personal account
To recover the password from Akado's personal account, you just need to use a special function that starts when you click the "Remind password" button on the authorization page. After that, the client is asked to choose where the password will be sent - either to a mobile phone or to an almost subscriber's email address.
Changing your password and contact information in your Akado account
When changing the contact information about the client or if he wants to change the password, just go to the "Profile" page of his personal account. After that, it remains only to drive new information into the corresponding cells of the opened form.
Service management through your personal account
Personal account provides subscribers with a simple and convenient opportunity to manage services. To do this, open the "Services" tab. It contains all necessary information both the types of services received, including the currently valid tariffs, and those services that are not yet connected. If the client wishes, he can send an application for their connection directly in his personal account.
Obtaining financial information
Having entered the personal account on the "Finance" tab, the subscriber gets the opportunity to receive any financial information he is interested in, including:
- current state of the subscriber account;
- statistics of payments and services received for any period chosen by him.
In addition, the client is given the opportunity to use online service "promised payment" or print a receipt for payment and many other convenient functions of your personal account.
Technical support through Akado's personal account
The personal account provides convenient functionality for interacting with Akado's support service. The corresponding menu tab contains instructions for setting up the equipment used, as well as all contracts of interest to the client and other similar documents. The questions most frequently received by the support service are collected in the "Questions and Answers" subsection. If the subscriber did not find the answer to the question of interest by selecting the menu item "Create an appeal", he can easily address the problem directly to the service technical support.
Differences between the updated version of the cabinet and the old
The main difference new version Akado's personal account from the previous one is aimed at the owners of the corresponding mobile applications. As a result, the program interface has become much simpler and more convenient. Among the main differences regarding the provided functions are the following:
- providing more complete financial information;
- simpler and convenient function password recovery;
- a new form of filing a request to the technical support service, etc .;
Getting statistics through the cabinet
The subscriber's statistics of his financial relationship with Akado can be obtained by going to the financial information tab. In addition to the current state of the account, the client can receive statistics on the services provided to him and the payments made for them for any period of time chosen by him.
Video surveillance service management
Personal account provides the subscriber with the opportunity to manage the video surveillance service. This includes the ability to view information from working video cameras online, as well as direct access to the existing archive.
How do I delete my account?
In order to delete Akado's personal account, you must first block the receipt of the company's services, and then contact the support service.
The Akado company decided to create more comfortable conditions for service users. Therefore, it was developed new program with an improved interface, which provides for the creation of a personal account for each user.
The personal account provides an opportunity for users to view all services, as well as updates that are taking place in the company.
Login to the Akado Telecom Personal Account
Any registered user of the company can enter your personal account. This is not at all difficult to do. You must go to the official Akado website at akado.ru and find the "Personal Account" window in the right corner. As login number will do phone or contract. When connecting services, the user specifies his email account, it can also serve as a login to enter the office. The password is offered to the user from the site. He comes by e-mail, or on a mobile phone.
After entering the personal account, the user can set new Passwordand also change any information. To do this, you need to use the "Settings" function.
If a user for any reason has forgotten his password to enter the account, he can restore it or replace it with a new one.
To do this, in the "Registration" window there is a "Forgot password" field. After clicking this tab, the user will be prompted to enter an email or phone number, where an activation email will be sent.
Akado Telecom - a telecommunications company providing high-speed Internet access services, analog and digital television, as well as communication services in Moscow and the Moscow region. Clients can view the program, manage tariffs and services in their Personal Account on the akado ru website.
For residents of Yekaterinburg and St. Petersburg, a personal account is also available on the sites of akado neva and akado ural, respectively, where customers are served by official representatives of the company.
Login to the Akado Telecom Personal Account
To enter Akado's personal account, you need to go to the page with which the account was previously connected. In the fields you need to enter your login or contract number and password. As a login, in addition to the contract number, the address can be used e-mailor phone number client.
After entering the data, go to your personal account using the button "To come in".
Registration of a personal account
To start using your personal account in Akado Moscow, you need to connect it. To do this, go to the official website https://www.akado.ru and select the section "Personal Area".
Home page official site of Akado Telecom The authorization page will open, when using for the first time, click on the button under the login fields "Are you logging in for the first time or forgot your password?".
The next step is to choose the method of receiving the password - by e-mail or by phone number, after making a choice, click "Create new password"... The received password will be further used for authorization in the system.
Password recovery and change
If you have forgotten the access password, you need to click on the corresponding button, which is located under the fields for entering the login and password on the authorization page. The recovery process is similar to the actions when you first log into the LC. Please select convenient way to get the code and follow the instructions.
After receiving the password from the system, for security reasons, it is recommended to change it to a new one. This is done in the "Personal Information" section of your account.
LC functionality
How can I get information about the account?
Using their account, users can control the status of the account and the withdrawal of funds. Checking the balance will allow you not to forget about timely payment or find out the amount of the advance, if an advance payment was previously made for several months in advance. To do this, go to the "Agreement" section, where you will need to follow the link "Account status".
To pay, go to the "Payment" tab, where you can find out the missing amount, pay Online, use the "Promised Payment" service, find payment points and view the receipt.
Mobile bank
You can enter the LC not only using a computer, but also with mobile phone. Free app Akado Personal account is available for download in services App Store and Google play... The functionality of the mobile application offers the same capabilities as the Web version.
For subscribers who prefer to use the profile from the phone, pleasant bonuses are provided from the company's partners.
Outcome
By connecting services from Akado Telecom, subscribers will be able to use the LC, which offers many useful functions, without having to visit a service office or contact technical support.
All the features of the personal account are available online at any time of the day, which is a significant advantage. Also, the company's developers offer to use free mobile app, thanks to which service management will become even more accessible and convenient.
Activity of the company Akado Telecom is to connect:
- high speed internet;
- cable television;
- landline telephony.
The provider's services are represented in Moscow, St. Petersburg and Yekaterinburg. For each region, the company has developed a special version of a personal account: the online service allows you to manage the state of your personal account and switch from one tariff plan to another without visiting local Akado branches.
To enter the account, the user will need to open a page with an authorization form and enter:
- login (personal account number / e-mail / mobile phone number);
- password received during registration.
Registration in Akado's personal account
To create an account in the provider's system, you will need to open the official website of one of Akado Telecom's branches, go to the “Personal Account” section and click on the link “Are you visiting for the first time?”. Next, you will need to select a method for receiving a password (via CMC or e-mail) and click on "Create new password". The access code to the account will be sent to the subscriber's mobile phone number or email address specified when signing the contract.
Password recovery and change
Recovery forgotten password from Akado's personal account, click on the "Restore access" button, which is located on the authorization page, and select a method for obtaining a new password. As with registration, the subscriber can receive an access code via e-mail or SMS. Having decided on the method of password recovery, the user should click on "Get" and follow the further instructions of the system. In the "Personal information" section, you can change the standard access code to any alphanumeric combination.
Akado's personal account functionality
Having logged in, the subscriber will be able to:
- find out the balance of the personal account;
- follow the promotions and discounts from the provider;
- pay for Akado services using a bank card;
- activate and deactivate additional services;
- change the tariff plan;
- configure the "Auto payment" option;
- contact Akado technical support via a chat form.
Also, the cabinet allows you to temporarily refuse the services of a telecommunications company.
Personal account management
The main function of the personal account is remote control personal account. Using the online service, Akado Telecom subscribers can receive information on the amount of current debt (or remaining on the balance money) and make an advance payment for the provider's services for several months in advance.
To pay for the services of a telecommunications company, you will need to go to the section with the appropriate name, enter the details of the plastic card and indicate the amount of payment. Also in the "Payment" tab you can find information about previous charges and use the "Trust Payment".
Akado Telecom mobile application
The official Akado app can be downloaded for free from App Store or Google play... With the help of the mobile utility, the subscriber can perform the same tasks as in the web version of his personal account. It should be said that for using the branded application, the client receives special bonuses.
Contacts and telephone hotline
Akado's personal account is a convenient online service, thanks to which subscribers can solve any problems with service and manage their personal account without visiting the offices of a telecommunications company.
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All clients of the Akado company actively use its personal account. What are the advantages of this online service? In fact, you can select several of them here at the same time. Great time savings and convenience come to mind. After all, all operations and receiving necessary information turn into those actions that can be performed independently, while staying at home.
You can safely forget about contacting specialists in contact phone, and even more so about an independent visit service centers and regular customer service offices. Don't forget about safety and accessibility, which are also important qualities. Well, the multifunctionality of the service is what characterizes it best.
How to register a personal Akado account
Many personal accounts require self-registration, which may cause certain difficulties for some users. You won't have to deal with them here. A profile is created for each client automatically after drawing up an agreement at the company's office and connecting to one of the services. Together with all the necessary documents, the main identifiers are handed over - login and password. Access to Akado's personal account is carried out just through them.
Login to Akado's personal account
Authorization in the service is made extremely simple. Link to go to desired page you can observe at the end of this section. It will take you to the form in which the previously mentioned identifiers are indicated - login and password.
Login to Akado's personal account - https://office.akado.ru/user/login.xml.
Features of Akado's personal account
There is nothing superfluous in Akado's personal account. The service includes only the basic and most important functionswhich subscribers use on an ongoing basis.
With its help, you can at any time:
- Check the status of your account;
- Change the tariff plan;
- To plug additional options and order new services;
- Get information on your personal account, see the history of recent payments;
- Send an appeal to the technical support service of the company.
