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Brief instruction
User to work in the EAS OPS system
Post office level
(release 5.5.3.)
Moscow 2016
General procedures
System Launch
To start working with the System, you need to click on the shortcut:
When the program is launched, the connected postal equipment is checked. If unconnected equipment or other problems are detected, the System will display diagnostic messages.
After checking the composition of the connected equipment, the System displays the user authorization form.
If the password is entered incorrectly, the System displays a diagnostic message about the incorrectly entered password and offers to re-enter.
In case of malfunctions in the operation of the EAS FSA, the screen displays the corresponding diagnostic messages, with information about the problems encountered.
Opening an operating shift
After authorization (verification) of the user in the System, a check is made to close the previous shift. If the previous shift of this employee was closed, the System will display the "Opening a new operating shift" form.
The following buttons are located on this screen:
- « Open a new shift» - the function of opening a new operating shift;
- « » - performing operations not related to the cash register (fiscal registrar);
- « Cancellation»
A new operating shift is opened by pressing the button « Open a new shift » ... After pressing the button "Open a new shift", the System will register the operator's data and print a receipt on readiness for work on the cash register.
As a result of the successful opening of a new operational shift of an employee, the System will display the main menu containing a set of menu items in accordance with the user's rights.
If the previous operational shift of the worker was not closed, the diagnostic message “Close shift and open a new one will be displayed. Any transactions are impossible without closing the shift. "
The following buttons are located on the screen form of the diagnostic message:
- « Use an existing shift» - enter the System using the current employee shift;
- « Perform a non-cash drawer operation» - for operations not related to the cash drawer;
- « Cancellation» - close the current form and go to the operator authorization form.
To continue working, press the button « Use an existing shift » ... After clicking, the System will display the main menu.
If the current date does not match the date of the existing shift, the System will display the diagnostic message "Cannot use existing shift, close the previous shift and open a new shift."
Closing an operating shift
To close the shift in the Main menu, press the "Other operations (5)" button, then the "Close shift (6)" button, after which the Shift closing menu will appear on the screen:
- "X - report (1)" - formation and printing of X - report;
- "Close shift (2)" - closing the operating shift;
- "Back (3)" - return to the previous menu;
- "Main menu (4)" - go to the main menu.
In the Shift closure menu, click the “Close shift (2)” button, the System will display the Shift closure screen form.
The screen form "Closing a shift" consists of the following fields:
- "Closing a shift at the terminal" - the name of the current terminal;
- "Balance FR" - the balance of funds in the memory of the fiscal registrar;
- “Total balance by items” - the total balance in the System and below in the context of “Pension payments”, “Other funds”;
Button "Pass DS" - button for regular transfer of funds to the chief, active in normal mode. Not active in non-standard. The process is described below.
Button Close - closing the form;
Button "" - exit to the main menu.
Note:
If the balance of funds in the fiscal registrar and the System converges, the operator has an active button "Submit DS". At the same time, receipts for the transfer of funds to the Head of the OPS are printed and an entry is created in the DDS journal about the transfer of funds to the head. In case of discrepancy of funds between the System and the fiscal registrar, the "Submit DS" button becomes inactive. To close the shift at the terminal, the Head of the FSA or his deputy must be authorized
This form differs from the Operator's screen form by the presence of the button "Close the shift without surrendering the DS" - this button becomes active in the window of the Head of the FSA in cases of discrepancy between funds in the System and the fiscal registrar and allows you to close the shift on the Operator's window, warning the System informs about the presence of not closed cash desk sessions for the payment of pensions and benefits and offers to close the shift .
Note:
If the balance of funds in the fiscal registrar and the System diverges, it is necessary to hand over the funds through the DDS journal in the normal mode through the DDS journal. The amount of the discrepancy itself will be canceled, the corresponding act for the amount of the discrepancy is automatically printed
In addition to performing the shift closing operation in the normal mode, without discrepancies in the amounts, the System will perform the following operations:
Formation of a receipt for the delivery of funds to the head;
Formation and printing of Z-report;
Prohibition to perform operations in the current shift.
In case of discrepancy of funds, only the Act of discrepancy is printed. Receipts are printed during the transfer of funds by the regular means of the cash flow journal (DDS).
After closing the shift, the System will display a message and display an operator authorization form.
Sign Out
Exit is made from the main menu of the System. Press the key 8 or press the "Exit (8)" button. A form similar to the system operator authorization form will appear on the screen.
To exit the System, click on the button 
.
The button is also designed to go to sections not related to the work of the EAS OPS:
System information;
Computer restart;
Computer shutdown.
When entering the System, this button is not used.
To confirm the exit, the System will ask you to enter the User password. If the password is entered correctly, the System will shut down.
OPS replenishment
Replenishment of the OPS - registration in the System of DSs received by the OPS from the GRK.
To replenish the GPT with cash, you must use the cash collection and GPT replenishment journal, available in the following way:
"Other transactions (5)" → "Cash transactions (9)" → "Cash collection and replenishment of GPT (1)"... The system will display the form "Journal of encashments and replenishment".
On the form of "Journal of encashments and replenishment" in the tabular section, operations on the current cash register of the FSA are displayed: "Receive DS", "Encash DS", which can be selected for the period specified in the date filter fields at the top of the form.
There are buttons on the form:
At the top:
§ "Create" - opening the form “Editing encashments and replenishment” to create a new document;
§ "Open" - viewing detailed information about the selected log line;
§ "Clear" - clearing the value specified in the "Date" field;
§ "Search" - search by specified values \u200b\u200bin the "Date" field;
In the lower part:
§ "Complete" - closing the form without saving the data.
Note:
Reinforcement of funds in the GPO can only be made under the account of the head of the GPO.
To create a new document, you must click on the "Create" button on the "Journal of encashments and replenishment" form. On the opened form “Editing encashments and replenishment”, there are two groups of fields:
- "Document data" - active by default;
- "Information about the status of the document" - the fields on this group of fields are filled in automatically, depending on the current status of the document, when creating a new line of the journal, by default the document status is "Value not selected."
The group of fields "Document data" contains the following fields:
- "Document type" - it is necessary to select the value "Acceptance of funds in GPT" from the list;
- "Sender" - the field is not filled in, is inactive for selection (in case of replenishment of the DS in the GPT);
- "Recipient" - the field is automatically filled in with the value of the authorized user, in this case, under the rights of “Head of the FSA”;
- "Amount" - it is necessary to enter the amount of DS accepted in the OPS under the article;
- "Suma in cuirsive" - the entered DS amount is displayed in words;
- "Budget clause" - selection of an article from the list. There are two possible values: "Pension payments", "Other cash". The item “Pension payments” is used for the payment of pensions and funeral benefits, the item “Other cash” for all other payment transactions.
To specify the type of document, set focus in the field "Document type", open the list of available documents using the key F4, select the value "Acceptance of funds in GPT", using the arrow keys ( ↓ ,), and press Enter.
If the fields are filled in correctly, the System will display the "Save" button.
On the form "Journal of collection and replenishment", the System will display a line with data on the completed operation of replenishment of the FSA.
Note:
If the procedure for receiving funds was carried out correctly, the status of the document will be "Posted". If the document has the "Created" status, you need to reopen it and accept money by clicking on the "Accept" button.
Any created document can be opened for viewing by selecting it with the mouse and clicking on the "Open" button.
In the event that the head of the OPS received an amount greater than the actual amount received by the OLC, the head of the OPS must fully collect the mistakenly accepted amount, write an explanatory note and accept the correct amount.
Reception of RPO
To go to the registration of RPO reception on the main form of the System, press the key on the keyboard 1 or click on the button "Postal services (1)". The system will open a menu for selecting transactions for postal services.
On the form that opens, you need to go to the reception operations by pressing the key on the keyboard 1 , or click on the "Receive (1)" button. The system displays a menu for selecting receive operations.
To receive RPO, press the key on the keyboard 1 , or click on the button "Receive RPO (1)". The system will display a screen form for registration of RPO reception.
The screen form "Reception of RPO" consists of five tabs, in accordance with the order of data entry:
- "RPO" - entry of RPO parameters, including data about the recipient;
- "Sender" - enter data about the sender;
- "Additional services" - entering data on possible additional services;
- "Sale of stamps" - selection of stamps for sale, when paying with RPO stamps;
- "Totals" - view and control the totals.
Registration of the RPO acceptance operation is carried out from the first tab. Fields containing values \u200b\u200bare filled with gray.
If you select the group of fields "Subtotal" on the left side of the form, the tariffication fields will be displayed on the form:
- "Total for payment";
- "Payment for weight";
- "Payment for the Security Guarantee" (if present in the RPO),
by which you can monitor the current tariffing of the RPO. These fields are filled in by the System automatically, as the data is entered.
Note:
RPO paid with stamps have the value "0" in the "Total for payment" field.
In the lower right part of the screen form there are buttons:
Note:
On the screen form "Subtotal" the button takes the form "OK" and serves to complete the registration of the RPO and go to the main form and subsequent payment.
- "Back" - return to the previous screen;
Note:
This button is not available on the first screen of the "Letter post acceptance" form.
- "Cancel" - exit from the screen form of RPO registration without saving data.
The system does not allow you to go to the next window if the data on the current window is entered incorrectly or incompletely. In this case, in the right part of the form, fields containing errors are displayed in red. Clicking on a message in the list of errors brings the focus to the fields containing those errors.
Note:
To enter or change any RPO parameters, you must select its screen field for input.
You can also move from one screen field to another by pressing Tab.
The passage through the values \u200b\u200bin the selection windows is carried out with the key Tab, using the arrow block keys (ß, á, â, à), or by entering the corresponding numerical value from the keyboard ( 1, 2, … ).
Return to the previous screen field from the current field is made by the keyboard shortcut Tab + Shift.
All fields of screen forms are numbered, quick transition to elements can be done by pressing the button Ctrl and the numbers shown next to the field.
To filter data in the field, click Ctrl + F.
You can clear the erroneously entered information by clicking Ctrl + Delete, or again by going to the menu for selecting values \u200b\u200band pressing the "Clear" button below.
Entering RPO parameters
The first screen of the "RPO" displays the main groups of mailing fields. For any departure parameters, the screen contains the following fields:
- "Class, Weight in grams";
- "Recipient";
- "Preliminary result".
Depending on the class, type, the “Marks” field may appear on the screen:
The first field for selection is "Class of departure". The default shipment class is Domestic.
Entering weight characteristics
After selecting the weight input screen item, to get the weight value from the postal scale, you need to press F4 ... The system will display the received value from the postal scale in the corresponding field.
Note:
Weight is indicated in grams.
If there is no mail scale or if it fails, a diagnostic message will be displayed on the screen.
In this case, you must enter the weight manually from the keyboard.
If the shipment type is not selected when entering the weight, the System will mark the weight input field as having an invalid value. The same mark will be made if the entered weight does not correspond to the selected type of shipment.
SHI input
A barcode identifier or a barcode postal identifier is entered in the "SHI" field.
The postal ID can be entered with a scanner or manually using the keyboard. In both cases, the System checks if the identifier is entered correctly and, in case of an error, will display a message about it. Errors can occur if the type of identifier does not correspond to the type of RPO, or the specified identifier is already contained in the System (i.e. it was entered earlier).
Entering recipient data
To enter data on the beneficiary of the RPO, go to the group of elements for entering data on the beneficiary.
To enter the personal data of the recipient, place the cursor in the "Recipient" field and press f4 key , or left-click on the "Recipient" field. The system will display the "Recipient data" form:
Address data type
You must start entering address data by selecting the type of address. The composition of the address data entry fields depends on the selected address type.
By default, the standard address type is defined for data entry.
For any type of address, the FSA index is required.
To change the address type, select the appropriate field. In the form that opens, select the type of address. The selected address type will be displayed on the address entry form.
Index
You must start entering the address by entering the postal code (the “Zip code” field).
When entering an index, you must use the numeric keys. The system allows a maximum of six digits to be entered. After entering the index, when moving to the next element of the address data, the entered value is checked for compliance with the reference index base. If an incorrect index is entered, the System will mark the entered index as erroneous.
Address data
The entry of the following address elements is carried out using the central repository of data on postal addresses (TsKhDPA) or manually.
When using TsKHDPA, the System will determine the region, district (if any) and the list of settlements corresponding to the entered index. Region and district are displayed on the screen automatically, the settlement must be selected from the drop-down list.
To sequentially indicate the elements of the address and move between them, use the key Tab (or with the mouse pointer).
After choosing a settlement, you must select or enter manually the inner city area, street, house number and apartment number.
If there is no connection with TsKHDPA, all fields, starting with the region ("Region"), must be filled in manually.
If you select the type of address "PO Box", "Military Unit", "Field Mail" on the address entry form, a field for entering the corresponding number ("No.") is displayed. It must be filled in manually. Entering a postal code does not clear the information in this field.
If you select the “Hotel” address type, the “Hotel Name” field for entering the hotel name is displayed on the address entry form.
It must be filled in manually. Entering a postal code does not clear the information in this field.
Entering Sender Information
Entering data about the sender is carried out in the same way as entering data about the recipient.
View totals
After completing the input of all data on the reception of RPO, you must press the button « Further» ... This will open the "Results" tab, which will display the cost of sending the RPO, detailed parameters of the RPO, the list and cost of additional services, detailing the total amount.
To cancel the entered data on RPO reception, press "Cancel". Payment for admission RPO
To complete, you must click "OK", after which the main cash register window will open.
Note:
You can add any number of RPOs to the basket, printing will be carried out for each shipment by a separate check.
In the main window of the checkout, you must select a payment method:
Cash;
No change;
Payment by credit card
When paying using a bank card, you must select the "Card" button. The system will carry out operations with the card and return to the main window of the cash register, a receipt will be printed.
You can check the correctness of receiving the RPO by pressing the button "View log (2)". The last sale will be on the top line of the magazine. In the group of fields on the right, there are characteristics of accepted RPOs that are registered in the System.
To receive the next RPO, press the buttons "Postal services (1)" / "Reception (1)" / "Receive RPO (1)" on the form of the main cash register window
Party reception RPO
Filling in the main fields
This operation is intended to fill in the data of the received list in accordance with the paper batch list of the sender.
On the form "Batch list" in the group of fields "Basic" it is required to fill in the following fields:
- "List type" - the value is selected from the list;
- "Selecting a counterparty" - a value is selected from the list;
- "Contract number" - is substituted automatically, depending on the selected counterparty;
- "List number" - enter a value corresponding to the list number;
- "List date" - by default the System sets the current date, the value can be changed.
To enter a list type, place the cursor in the List Type field and press F4.In the form that opens, select the desired list and click Enter.
To select a counterparty, go to the field "Select counterparty" and click F4, the system will open a journal with a list of contractors for selection.
Sender. Client type
In the form that opens, you must specify the type of client:
Phys. face;
Yur. face.
If the sender is a legal entity, then it is necessary to fill in the "Company name" field or select the name of the organization from history (the "Select from history" button).
If the sender is an individual, you must fill in the fields "Surname", "First name", "Patronymic".
Note:
If the counterparty was previously selected on the "Basic" fields tab, then the sender's data (client type and name or full name will be filled in automatically).
This operation is intended to enter data on the categories of accepted RPOs in the lists and indicate the amount to be paid for each category.
After filling in all the fields about the Sender, press the button " Further". The system will display the "RPO Categories" tab of the "Lot List" form.
On the tab "RPO categories" of the "Party list" form, you can add several types of RPO categories included in the list by sequentially pressing the button « Add to» or buttons Alt + "+" from the keyboard, and by entering the parameters of each RPO group. When the button is pressed « Add to» The system will display the form "RPO categories of the batch list" with an active "Category" tab.
- "Number of RPOs, selected category" - it is necessary to indicate the number of RPO;
- "Total for RPO of this category" - it is necessary to indicate the amount paid by the client for sending the RPO of the selected category, while the System will automatically allocate VAT from the entered amount.
On the "RPO Categories" form on the "Results" tab, click the " OK", The entered RPO will be added to the table of the" Party list "form. Added RPOs by category can be corrected by clicking the " Edit Alt Edit"And click on the button Enter... To delete, click the " Delete"Or press on the keyboard Alt + "-".
After entering all the data into the System, press the button " Further". The "RPO List" tab will open.
Filling in the RPO list
This operation is intended to form a list of shipments, according to each entered category.
On the "RPO List" tab of the "Party List" form, click the " Add to"Or the button Alt + "+" on the keyboard, while the System will display the "RPO" form.
Some of the fields of the "RPO" form are filled with the previously entered data. Enter values \u200b\u200bin the fields:
- "Weight" - indicates the weight of the RPO;
- "SHI (SHPI)";
- "Recipient" - filled in the same way as the sender;
- "Address" - filled in the same way as the sender's address;
- "Additional services", "RPO payment type".
On the "Shipping method" tab, the field is inactive for filling, the default value is "Ground".
On the tab "Subtotal" the preliminary amount of the RPO is indicated, the fields are inactive for editing.
If an RPO is entered in an amount other than the one specified in the list, the System will display a warning message and block the registration of the batch acceptance until the errors are eliminated.
The transition between the screens of the form is carried out by pressing the button " Further", The end of the entry is confirmed by pressing the" OK"On the" Totals "tab. All RPOs of the list are added in the described way.
Added RPOs can be corrected by pressing the button " Edit"Or press the button on the keyboard Alt and using the arrow keys (→, ←) select the operation “ Edit"And click on the button Enter, and delete (by button " Delete"Or by pressing the button Alt + "-" from the keyboard). Button press " Further"On the" Party list "form of the" RPO List "tab will transfer the System to the form for previewing the final data on the RPO batch list.
View data
The system displays data from the uploaded file:
- "List code" - unique number of the list f.103 on the day of the list delivery;
- "Total for payment" - the amount to be paid in rubles;
- "Version" - the version of the file format of the list f. 103;
- "Total number of RPOs" - the total number of RPOs in the loaded list of form f.103.
After loading the data, buttons become available on the form:
- "Cancel" - Carries out an exit from the form of receiving batch RPO;
- "Decline list" - in case of errors in the list, you must click to generate an act of deviation;
- "Proceed" - go to the next tab "Data" (if there are no lines with errors).
Data validation
After downloading the file, control is carried out according to the following parameters:
The admissible declared value of the RPO is checked;
The amount of cash on delivery of the RPO is checked for not exceeding the amount of the declared value;
The correctness of RPO tariffication is checked.
If there are errors, the System on the “Data” tab will indicate the RPO barcodes in which errors and incorrectly filled fields are found.
Data reconciliation
On the "Registration of RPO" tab, the lines highlighted in yellow are postal items to be reconciled. To perform the reconciliation, it is necessary to read the SHI RPO in the field with the same name and get its actual weight using postal scales. The weighing procedure for data reconciliation has a selective character and is carried out in accordance with the requirements for sample sizes of the incoming inspection.
After the verification procedure has been carried out, the checkbox "Reconciled" will be automatically set, the list line with the matching postal identifier will turn red, the field for entering the postal identifier will be cleared, the value of the “Balance to check” field will decrease by one.
After specifying the weight of the RPO, if no visible defects were found, you must leave the "Defects and violations" field blank.
The system checked the equality of the declared and actual weight of the postal item and recorded the absence of visible defects and violations in its design.
As a result, the line of this RPO in the list is colored green.
In case of detection of defects or irregularities in the design of the batch list, it is necessary to mark the defects and irregularities revealed during the verification in the "Defects and violations" field.
Reconciliation of invoices and containers
To reconcile invoices and containers in the menu for working with outgoing containers and invoices, select the button "Reconciliation of invoices for sending (3)". The "Select invoices for reconciliation" form will open.
For adding it is necessary to enter the invoice identifier in the field "SHI consignment note" by pressing the key of the mail scanner, or manually from the keyboard, press the button " Add / remove". In case of successful completion of the checks, a line with the SHI of the container, the type of container and the invoice code added to the verified invoice will be added to the tabular part of the form.
If the SHI of the container is not registered in the System or this type of container cannot be added to the checked set of consignment notes, the field "SHI of the invoice" will be reset to zero, the line will not be added and a diagnostic message will be displayed.
After adding all invoices for reconciliation, you must press the button " Reconciliation».
After clicking on the "Reconciliation" button, the System will display the corresponding screen form.
To carry out the reconciliation, you need to add SHI tanks by scanning the SHI from the address label of the mail tank using a mail scanner, or enter the tank ID manually from the keyboard. After scanning, if the capacities indicated in the list area are included in the waybills, the System will set the “V” mark, or display a diagnostic message.
After the end of the reconciliation, press the button " OK»And the System will display a message about successful completion of the reconciliation.
To transfer data to the OASU RPO in the menu "Other operations (5)", select the button "Administration (8)" → "Transfer data to the OASU RPO (1)".
The form for integration with the OASU RPO will open. To transfer information to the OASU RPO, press the button "Send data to the OASU RPO". In case of successful sending, the System will mark “V” in the column “File sent” in the log line corresponding to the current date.
Important: Carrying out the operation "Verification" of mail capacities is a mandatory functionality that must be carried out in the System to complete the cycle of sending mail capacities. After carrying out this operation, the file with the RPO for sending to the OASU RPO will be generated correctly.
Acts form 51
Defect data entry
After the procedure for checking containers and RPO for defectiveness and, if any, on the "Defects" tab, click the "Add" button on the form or a key combination Ctrl + on keyboard; the required type of defect is selected in the opened menu for selecting possible defects in the container.
For other defects not specified in the selection menu, you must write a comment in the appropriate field.
After selecting the "Other" defect, press the button " Edit", The system will display the" Edit defect field value "form, where you can specify additional defects.
Note:
The system records the feed and actual weight. If the comparison reveals a discrepancy in weight, it must be recorded in defects with the subsequent formation of an act.
When you press the " Reconciliation", The System will display the form" Consignment note / container identification ", into which the SHI are entered, and upon confirmation of the input with the" OK", The" Capacity attributes "form will be displayed.
When verifying the capacity, it is necessary to verify all electronic data with the actual ones, weigh the capacity. With scales connected to the System, press the " Get weight”, The weight will be displayed in the“ Current weight ”field. If the scales are not connected to the System, the weight is entered into the “Current weight” field manually.
If the invoice data is entered manually, then after entering the corresponding SHI, the form “Tank attributes” will be displayed with empty fields for entering data on the incoming tank.
It is necessary to fill in the fields on this form, choosing values \u200b\u200bfrom the corresponding menus according to the data of the physical invoice for the container. Weigh and enter the weight according to the invoice in the "Current weight" field: if the scales are connected to the System, then you need to weigh the container and press the "Get weight" button - the "Current weight" field will display data on the container weight.
On the "Defects" tab, press the " Add to"On the form or by keyboard shortcut Ctrl + on the keyboard, open the menu for selecting possible defects of the consignment note / container and select the required one.
Note:
If the “Other” defect is selected, the “Values \u200b\u200bof defects” table is activated, and when you click on the “Change” button, the “Edit the value of the defect field” form will open to enter a comment on the defect.
After entering all defects, the System will display the Defects tab with the entered values. Next, go to the mark "No postscript" and mark if the invoice is without postscript. If you need to enter attributes for another container of the same invoice, click the button " Save and go to next", If the invoice no longer contains containers, click" Save and complete". The screen will display the invoice reconciliation form on the "Composition" tab. In the "Composition" table for the verified capacity, there will be marks about reconciliation and defects, meaning that the container has been verified and there are defects in it. If no defects were entered when checking the capacity, then the "Defects" mark will not be displayed in the "Composition" table.
To complete the reconciliation, click the " Completion". In the dialog box select " Yes».
After completing the reconciliation, the System will display the "Register incoming mail" menu.
Defectiveness check
Defectiveness testing is an important part of the process of accepting and processing incoming mail. Checking for defectiveness is divided into checking the received containers and checking the received items and containers.
Formation of notification f.30
Formation of notification f.30 occurs on the form "Formation of notifications f.30". The form displays the defects entered earlier during the verification. When forming, you can enter comments and data of the compilers of the notifications.
After entering comments and specifying the authors, click the button " Printing". The printed form of notification f.30 will open in a separate document, from where it can be printed.
Parcel registration
For processing incoming containers containing parcels, in the menu "Registering incoming mail" there is a functionality providing for the input of information on the waybill and the parcels assigned to it according to the template. To do this, in the "Registering incoming mail" menu, click on the "Register parcels (4)" button. The entire mechanism for entering the attributes of the invoice and parcels, as well as checking for defectiveness and reconciliation is similar to the mechanisms for reconciling containers and RPO.
Reprint documents
Printed notices and acts can be re-printed. To do this, press the "Other (6)" button in the menu for selecting postal services. The system will display the "Other" menu, in which it is necessary to press the button "Reprint invoices (2)" or "Reprint certificates (3)".
In the "Date" field, you can select the invoices necessary for the search and further printing, by placing a choice from the calendar of dates in the range of which invoices will be searched for, to search by the specified filter, click on the button “ Search". The system will sort only those invoices that match the search criteria.
Address storage
SHI seal for storage locations
By May 2017, Russian Post had connected more than half of its branches throughout the country (over 21 thousand) to the Unified Automated System of Post Offices (EAS OPS). It was developed by the Russian Post on the principle of a "one-stop shop" and replaces more than 15 different software products previously used.
In 2016, the Russian Post installed 30 thousand sets of automated workstations (AWS) for replicating the EAS OPS system in 17,200 post offices. This year, the corresponding equipment and software have been installed in almost 4,000 post offices.
In particular, in Moscow, 95% of branches have already been transferred to the new system, which can significantly improve the quality of customer service, ensure the reliability and information security of operations, including protection from potential external interference.
By switching to a new platform where the principle of “single window” is applied, Russian Post has managed to significantly reduce the number of operator errors, increase the automation of processes and make all types of services available in all windows of post offices, which allows faster customer service. On average, the service time for one client was reduced by 2-3 times, depending on the type of service.
The installation of unified software in branches throughout the country opens a new stage of a large-scale IT modernization of the postal network, which will cover all 42 thousand Russian Post branches, linking them into a single information system. The new software fundamentally changes the architecture of the Russian Post's approach to the transfer of the entire customer service system to information and digital technologies. Any product, whether it is launched online (through a portal or mobile application) or offline (in a post office), is adapted and integrated into a universal online service, united by a Unified Automated System.
Russian Post will complete the automation of its branches by four integrators
On January 20, 2017, Russian Post summed up the results of the competition for the replication of the Unified Automated Post Office System (EAS OPS). The new system replaces more than 15 different software products previously used by the company.
The creation and piloting of this solution under a contract dated April 2013 was carried out by GMCS. As of December 2015, the system has been implemented and tested in 100 Post offices.
In December 2015, another tender was held, which was also won by GMCS. As part of this contract, the system was to be installed in 25 post offices, 15,000 branches and 274 post offices (in total - at 19,500 workplaces).
On January 25, 2017, the postal operator reported that the EAS OPS was installed in 17,200 post offices.
A new tender with an initial contract price of 1.15 billion rubles, which ended in January 2017, implied replicating the system in 25 departments and 24,600 post offices. According to the protocol of the tender commission, one proposal from the collective participant was submitted for the procedure for considering applications. The leader of the consortium was GMCS, the other participants were Lanit, Informzashita and NST.
The application was recognized as meeting the requirements of the documentation, so the tender committee recommended that the Russian Post conclude an agreement. No changes in the initial purchase price were reported.
The EAS OPS system was created on the basis of a platform solution by setting up the basic functionality and developing new software modules. EAS OPS is developed in three configurations, differing in their purpose. This is the configuration of the FSA level, the configuration "Central Office" - Post Office, UFPS, and the configuration "Federal Headquarters" - AUP (Enterprise Management Office).
For 1.5 years, the contractors of the contract will have to organize monitoring of all stages of replication of the EAS OPS, deploy the system in post offices and departments, and train users.
Let us also remind you that in March 2016 the "Russian Post" of automated workstations for post offices. Each set cost the postal operator 44 thousand rubles.
2015: Development and replication of the EAS OPS in 15 thousand branches
In December 2015, GMCS won the Russian Post tender and had to develop and replicate the Unified Automated Post Office System (EAS OPS) for 1.5 years. The contract value was about 890 million rubles.
"The new software product for the post offices of the EAS OPS is designed according to the principle of a" single window "and will combine more than 15 different software products that were previously used by operators in post offices as separate applications," said TAdviser in the Russian Post.
With the help of the EAS OPS, employees of the company can register incoming and outgoing mail, arrange the reception and payment of money transfers (including Fast and Furious and Western Union), subscription to printed publications, pay pensions and benefits, arrange insurance, brokerage services, bank deposits, loans and microloans, sell lottery, air and railway tickets, arrange telegraph and voice services.
Thanks to the synchronization of the EAS OPS with the database of mailings, the operator can track the status of the shipment on-line, noted in the "Post". The system allows for multilevel control of the flow of funds, which guarantees their additional safety for the client.
The system allows the provision of some services to be transferred to "blank technology" (filling in information only in electronic form).
In addition, with the help of the EAC, it was planned to solve the problems of forming and maintaining a time sheet, accounting for the development of personnel in departments, as well as to significantly simplify reporting by obtaining unified information in electronic form.
With the help of the EAS OPS, the company said, it is planned to double the customer service process (including by keeping the customer history), as well as to make the introduction and distribution of new products and services through the network of post offices more efficient.
The creation and piloting of the EAS OPS under the contract dated April 2013 was also carried out by the GMCS company (its amount in "Mail" at the time of publication could not be reported). As of December 2015, the system has been implemented and tested in 100 Post offices.
After the introduction of the new EAS OPS operating system, which cost 890 million rubles, the time for servicing clients in the post offices of the region doubled
It seems that the time has come to add a third to the two main troubles of Russia - torment in queues at the post office. The work of this organization has been a proverb in the past. Legends can be told about the service and speed of customer service in post offices. If you want to lose time and wind up your nerves, go to the post office, preferably from the first to the tenth, during the period of paying utility bills.
After standing for a long time at the only window where pensions, parcels, registered letters are issued, utility bills are accepted and a bunch of other operations are performed (which have a very indirect relationship to mail), any normal person has a chance to turn into a patient of a medical institution. And if even last year we somehow endured this, having lost an hour, maximum one and a half in the queue, then recently this queue simply does not move, you can stand here for two or three hours and leave without a salt. What happened?
In December 2015, GMCS won a tender held by Russian Post for the implementation of a new operating system (EAS OPS). The company began developing this "miracle" back in 2013, and by the time of the tender, the new system had been implemented and tested in 100 Russian Post offices. Despite negative feedback from the localities that the system is "crude", unfinished, the company easily wins the tender and concludes a contract for 890 million rubles. According to the contract, the system is planned to be installed in 25 post offices, 15,000 branches and 274 post offices (in total - at 19,500 workplaces).
After the contract with GMCS expires, Russian Post expects to independently continue to implement the EAS OPS and install it in 42 thousand branches throughout the country. With the help of the EAS, it is planned to double the customer service process (including by keeping the customer history), as well as to make the introduction and distribution of new products and services through the network of post offices more efficient.
So, simply and tastefully - to cover the whole mother Russia with this know-how, for the good of the clients, that is, you and me, and solve all the problems at once. But in reality everything turned out exactly the opposite. There is still a lot of work in the EAC for corrections and improvements! "Computers" hang, operations that used to take a second can be performed for a minute, or even two. As a result, customer service time did not decrease, as the developers promised, but doubled! Add to this the "old" mail diseases - the eternal shortage of employees, not new equipment, and the picture is completely bleak.
People are outraged, they turn with complaints to the postal workers. But they cannot do anything. Since all collateral, the settings come from the upstream branch. Most of the working day is spent on calls and approvals for the elimination of "stocks". It also takes time for staff training, but try learning to play the piano when the piano is out of tune. Postal services are now working in extreme conditions. This situation is not only in the Nizhny Novgorod region, but may soon become an all-Russian one, given the speed of implementation of the system.
It seems that the time has come to add a third to the two main troubles of Russia - torment in queues at the post office.
Russian Post is not under the control of local governments. And local authorities have the right to shrug their hands and say that this is not our problem. Maybe somewhere this position of the authorities is considered normal, but not in Balakhna.
Meeting with the residents of the region, the head of the local self-government, Alexander Glushkov, repeatedly listened to their fair claims to the work of the post office. Taking this issue seriously, he put it up for discussion in the Zemsky Assembly. It was decided to contact Moscow and get an answer - what measures are being taken to normalize the situation, and when the EAC system will function smoothly.
- It is unacceptable when something that should work for people causes them a lot of inconvenience., Alexander Glushkov comments on his actions, - we cannot stand aside and must protect our citizens.
The Moscow "implementers" of the system replied that they are making maximum efforts in this direction and the problem will soon be solved. Whether it is or not, the near future will show. But a precedent has already been created - the local authorities have come to the defense of residents on an issue that is not within its competence. And what if other heads of districts follow Glushkov's example?
Egor Krylov
"WinPost"
The software "WinPost" ensures the functioning of the automated workstation of the postal operator and the solution of the entire range of tasks of the operational day.
The following functions are implemented in the PKT "WinPost" information system:
- acceptance, delivery, dispatch and return of both domestic and international postal items;
- Acceptance of various payments and making payments to clients;
- Acceptance of both domestic and international transfers, delivery of transfers to clients;
- receiving telegrams;
- subscribing to periodicals;
- conducting electronic payments;
- carrying out return operations;
- formation of an "electronic queue";
- sale of goods.
Payment for services in IS PKT "WinPost" can be made:
- by cash;
- by bank transfer;
- on account of an advance payment;
- from a payment plastic card.
During the performance of various operations and at the end of the change of IS PKT "WinPost" provides for the formation and output to the printing device of various forms of fiscal and non-fiscal documents.
"Party Mail"
The "PARTY POST" software package is one of the elements of the OASU RPO system. The package is intended for receiving, processing and creating information about registered postal items, processing batch mail, checking the correctness of information and the identity of information and items and other operations.
Composition of the software package
1. RPO (registered postal items) - the module allows you to perform operations with RPO: exchange of information with the RF missile defense base (export / import); collection of information; search for postal items and other operations.
2. Manual entry of information about RPO - allows you to enter data about RPO for postal objects that do not have the ability to import data in electronic form.
3. Preferred preparation of batch mails - allows you to generate all accompanying documentation for batch mail. Program functions: Formation and / or editing of information about postal items in accordance with the requirements of the mail (check for the correctness of the postal code and the possibility of delivery, check for compliance with the type and category of the item, permissible weight, cash on delivery, etc.). Formation of a unique postal identifier for each registered postal item in accordance with the requirements of the post. Automatic rating of shipments, including combined shipping. Formation of the list of form 103 in electronic form in accordance with the requirements of the mail. Printing of accompanying documentation for the batch mail: f.103, f.16, f.117, f.113, f.116, f.10, label f.7, printing on envelopes, etc. Maintaining a database of items with the ability to establish marks about the passage of mail and other technological marks. Import of comments and errors in processing information about shipments at the postal facility, as well as displaying the processing results in a visual form.
4. Control and processing of data of batch shipments - is used at postal facilities and is intended for control and processing of data received in the form of 103 forms in electronic form. Program functions: Import and processing of data from lists f.103, automatic control of tariffication of list items, including automatic recalculation of combined and air delivery. Checking the correspondence of the address and the index of the destination of the items, control of the uniqueness and correctness of the postal identifier. Storing and using information about batch mail for monitoring and accounting tasks, searching for mail items, as well as generating reports, searching for items in the database according to specified parameters, as well as maintaining a customer register. Issuance of the results of information processing to the service user who hands over the batch mail, both on paper and in electronic form.
Also, the software package includes a number of utilities:
1. Location of the database.
2. Backups.
3. Access control.
4. Data transfer.
5. Tariff calculator.
PC "SBSOFT-OPS" - Electronic diaries
PC "SBSOFT-OPS" allows you to expand the ability to generate and submit in electronic form the reporting data of the OPS.
The main tasks of the module:
implementation at the level of the FSA of the workplace of the head of the post office and the automated mode of generating reporting data, including data received from WinPost, and data entered in the "out of place" mode.
Formation of reporting data at the level of the FSA in an automated mode in full, provided for by the regulatory documents of the FSUE Russian Post.
transfer of reporting data from the FSO to the Post Office in an automated mode or on removable media.
processing of financial reporting data at the Post Office with the formation of summary data in form 130.
The following processes have been implemented:
Customizing form 130 diary lines and linking them to WinPost software services;
Mode for calculating the summary data of the form-130 diary;
Formation of reporting forms, in accordance with the requirements of the accounting policy of the enterprise FSUE "Russian Post".
Formation of a printed form of reports with the ability to output on paper and on the screen for preview.
Formation of a file of summary data on the FSA for transmission to the Post Office on removable media or via electronic communication channels.
Informational interface of PC "SBSOFT-OPS" with WinPost. The mode of downloading data from the KKT database to the PC and additional data input in the "BREAK" mode has been implemented. At the same time, balances and cashier limits are automatically tracked.
1C "Accounting"
Accounting at the post office. I will not explain the details of this program. this is a common program.
IS "Post Office - Sorting unit"
This set of tasks was developed in accordance with the order of the General Director of FSUE Russian Post No. 409 dated 04.10.2004. "On the introduction into force of the Temporary Procedure for the Processing of Outgoing and Transit Mailings and Postal Capacities." IS "Post Office - Sorting Hub" is to replace the software and technological complexes AWS SU and AWS "Registered mail", which were previously operated on the postal network.
Functions of IS "Post office - Sorting unit".
In the basic version 1.0.1.23 of the IS "Post Office - Sorting unit" the following functions for processing mail items and containers are implemented:
- Registration of accepted post containers.
- Formation of invoices f.16 and f.23 when sealing mail containers.
- Formation of invoices for shipment to the delivery OPS address, as well as to the section of this sorting unit.
- Formation of a general waybill form 23-a and waybill form 24.
- Formation of an invoice for the transfer of mail on shift.
- Application of barcode identifiers to all generated invoices in accordance with RTM 0008.01-03.
- Formation of reporting documents: records of receipt and dispatch of postal items and containers, accounting of processed RPO and formed containers, certificates of shift movement of mail, etc.
IS "Post Office - Barcode Identifiers"
This program is designed to generate and print the Barcode Identifiers of postal items and postal containers.
The Program implements operating modes that provide the generation of bar identifiers, labels for international shipments and labels with a number (hereinafter labels), their prepress processing and printing, namely:
- forming a block of labels for printing in accordance with the specified type and quantity;
- setting the location of labels on the sheet of the selected format;
- printing;
- viewing information on printed labels;
- formation and printing of reporting documentation, as well as documents for payment / shipment.
IS "Post office - Postal items"
The software is designed to create a system for collecting information about registered postal items.
The software provides the following functions:
- creation of information about registered postal items (p / o) for the forwarding of domestic and international postal items, (exercising control over the tariffication of payment for weight, notification, software delivery, checking attachments according to the inventory) for non-mechanized post offices;
- input of data on registered postal items for mechanized post offices;
- data input from the sorting area;
- Entering information about incoming p / o from the UFPS (ITC OASU RPO);
- entering information about internal parcels from corporate clients without checking tariffication;
- formation of a common data file on registered postal items;
- receiving results on registered mailings for a given time interval or according to the GPT of the current or previous months.
AIS "Planning and financial reporting and analysis"
AIS "Planning and financial reporting and analysis" is an integrated system of financial and economic accounting, which will provide an automated solution to the tasks of primary accounting and the formation on their basis of consolidated reporting in the following areas:
- accounting and tax accounting;
- planning and accounting of budgetary funds;
- economic and statistical accounting;
- personnel accounting;
- accounting of corporate services;
- integrated reporting on various types of FHD.
AIS "Planning and financial reporting and analysis" is used in the AUP and the branches of FSUE "Russian Post".
AIS PFOiA based on the Interbase database management system (DBMS) is operated at the level of branches, post offices, and other structural divisions of FSUE Russian Post (Enterprise) and is intended for collecting, processing and reporting by subordination and to the enterprise management apparatus.
Currently, the AUP is moving the system from the Interbase DBMS platform to the Oracle DBMS. In the branches, the system remains based on Interbase.
AIS "PFOiA" based on the Oracle DBMS is intended for the consolidation of data submitted from the branches of the enterprise, and the formation of consolidated reporting in the AUP.
The lists of processed forms in both systems are identical and have more than 150 forms.
AIS "PFOiA" is also the basis of the enterprise budgeting system.
System maintenance is due to the need:
- ensuring the compliance of the reports submitted by FSUE Russian Post with the requirements of regulatory documents of the Ministry of Finance, Goskomstat, the Ministry of Communications and other governing bodies, as well as internal regulatory documents of the enterprise;
- ensuring the process of forming the budget of the enterprise.
Maintenance of the system implies the preparation of technical specifications and ChTZ for making changes in the formation of reporting documents (on average 2-3 tasks per week) based on SZ from specialized directorates.
AIS "Mail - Utility Payments"
AIS "Mail - Utility Payments" is designed for centralized processing of data on payments received from the population in favor of municipal and commercial organizations. The creation of the AIS "Mail - Utility Payments" is due to the need to improve the efficiency of financial intermediation operations by automating them.
AIS "Mail - Utility Payments" is an integral part of the software system (PS) "Mail - Enterprise". AIS "Mail - Utility Payments" contains its own module for PKT WinPost.
The main functions of the system are:
- receiving data from the FSA in electronic form;
- input of information received from non-mechanized TSO: input of payments separately for each receipt and for bundles of receipts;
- entering information from receipts using a barcode scanner;
- formation and transfer of files with payment data to utilities and other organizations;
- generation of reports on accepted and processed payments.
The system has the following settings to ensure its flexibility and full functionality:
- the hierarchical structure of objects, formed in accordance with the conditions of the public services market;
- various types of barcodes;
- different types and structure of input and output files;
- algorithms for calculating taxes, income and transfers;
- payment processing methods, called on certain events;
- information repository.
The system generates the following documents:
- information on payments of the receiving point;
- help on payments of the counterparty;
- invoice to the accounting department;
- register of invoices for accounting;
- invoice for transferred payments;
- results of reconciliation with the form 130 diary;
- a slip for a wad of receipts.
