What to do if the computer does not see the DVD drive. What to do if the DVD drive does not read discs. Video on how to fix software problems with the drive

What to do, if dvd rom Do not read discs? The computer hangs when the disc is inserted, or when copying a movie or music, an error occurs. So what's the matter - in a scratched disk or in everything the drive is to blame. Let's look at the reasons and methods for eliminating these computer malfunctions.

We determine the reason why the drive does not read discs

If earlier disks were read normally, but after the next reboot the computer can not count not one disk, then, most likely, the reason in software or, more simply, some kind of installed program conflicts with dvd-drive.

If you have problems with one disk, but the other drives are working properly, try these solutions. Please note that your console does not require repair or updates to resolve this issue. Solution 1. Make sure that the disk is clean and faulty.

Clean the disc with a soft, clean, slightly damp cloth. Hold the disc by the edges, without touching the top or bottom surface. Solution 2: Playing a disc on another console will help you figure out whether the problem is with a separate disk or drive on the console. Try the disc on a friend's console or in a retail location where you can test the drive.

In case the computer does not read only some disks, then the problem is in the drive itself, but even this fault we will try to eliminate by our own hands, this will be discussed below. First, let's see, it's possible that the problem lies in the operating system.

For reference, the problem can be not only with reading disks, but also with their recording. The instructions below can be equally effective for troubleshooting both problems.

My disk is loaded, but it has not been installed

Solution 3. The previous section. In this article we will show you how to solve the problem. In the end, you want to quickly get your data. The main rule in this situation is to remain calm and act analytically. In most cases, the cause is harmless. Our practical article shows what you can do in this case. Obviously, nothing happens after connecting an external data carrier, which can have many causes.

We determine the reason why the drive does not read discs

At worst hDD is actually defective and can no longer be used.

Connection problems, for example, are a mechanical problem.
The wrong driver is used for access.

You must exclude these sources of errors one at a time. In advance, however, it is important to note: for active processes in the background, the system can be loaded so that it takes more time than usual to talk. Before attempting to resolve the problem, just plug the drive in and wait one or two minutes.

Conflict of software

In case of a program error, the drive stops reading the discs immediately, and not gradually worse and worse. This may be preceded by an installed program or toy. Programs for creating virtual drives often conflict with the drivers installed on the computer's DVD-ROM drives. The most popular of these programs are Alcohol 120%, Daemon Tools and Nero. Simply delete these programs and cancel the changes they made through System Restore. We pass to Control Panel =\u003e Support Center =\u003e System Restore and tear out the date to which you should recover. Select the number when the drive still worked without problems.

Check the connection of an external hard drive

Each technician will also begin working with the hardware when analyzing the hardware problem. If a hard disk is detected, then most likely the first port of the computer is defective. Especially in the case of cheaper plates their quality often leaves much to be desired. The cable may be broken, and therefore a stable connection can not be established. Be sure to connect the AC adapter. And make sure it's turned on. Check the indicators on the plate and the power source.

Get an alternative cable.
Many external hard disks are not the cause of the power cable.

Of course, this will not work.

We are looking at the result, if the problems have disappeared, then it's to blame remote program, if not - we go further.

Driver Error

Probably, the drive does not see the disks due to errors in the driver. Pressing the "Win + Pause" key combination opens the Device Manager from the menu on the left.

In the list of devices, delete the virtual drives, if this did not happen after removing the programs that we have already seen. Right-click on the virtual drive and select "delete" in the drop-down menu. To completely delete the traces left, we need to find the driver " SPTD"And delete it. To display it, turn on the " Show hidden devices" on the menu " View". You can view the changes after the computer is restarted.

The control is simple. Call "Computer Management", preferably by entering a term in the search bar. If you need to locate the drive here, but not a single letter is assigned, right-click the item.

In the "Data Storage" submenu, select.
Then, all connected hard disks.

Select "Disk Management" in the "Data Warehouse" submenu. To communicate between the operating system and the connected internal and external equipment, a kind of translator is required. Drivers are very specific to the corresponding module.

If after the reboot the problem does not disappear, proceed to the next step. In the task manager, go to "", and among the devices named " ATA Chanel"We need to find the one that is responsible for the CD-ROM. To do this, you need to open the controller properties and go to the Advanced Settings tab.

In the line "Device type" should be "". Look, is it worth ticking at the point " Enable DMA", Try to start the system both with the function turned on and with the function disabled. This method often helps make the drive read disks in Windows 7.

If you use the wrong one, this leads to problems. The entry "Edit environment variables for this account"Is also displayed as a hit.

Enter the entry "Environment" in the search field in the "Start" menu.
Click Create.

In the second, the value is 1. Only now the system provides the user with access to obsolete drivers or remote devices. Right-click an entry to open it. context menu, where you can update the driver or remove the device.

Open Device Manager.
In the "View" section, select.
Devices or drivers that are not activated will not be available.
Now find the name of the model of your record.

In the "View" section, select "Show hidden devices".

If the drive does not read video only DVD discs, then it is possible to select the wrong region in the drive settings. In order to change the regional settings, go to the task manager and open the properties of the DVD-ROM. Go to the "Region DVD" tab and select your region, but if "Current region" is set to "Not selected", then do not change anything.

Disk or file system is broken

However, make sure that you really delete only those drivers that, as you know, are no longer needed or cause a problem. To ensure security, restart the system and reconnect the external hard drive. Often the problem is eliminated. If the disk is now recognized, but you still can not access the files, you will probably have to face up to the truth that the disk is really faulty. Then just reformat. The function is achieved by right-clicking on the disk entry in the explorer.

Problem with CD drive

All repair of the drive by one's own hands is reduced to the replacement of the IDE or SATA cable from the drive to motherboard. You can also try to connect another power connector, usually a power supply unit has a pair of free connectors. And the last thing that remains for us is to clean the laser of the drive.

To clean the laser head, remove the cover from the drive and carefully wipe the laser with a cotton swab.

If the drive still does not appear in the device manager, the drive may also be mechanically faulty. In this case, you have no choice but to buy a new record. Before troubleshooting, first make sure that the drives you are using work with your computer. Inserting a custom size or shape disc into a drive that is not designed for its placement can damage the drive.

Standard round disc 120 mm

Examples of non-standard or formatted disks that are not supported

Troubleshooting. Here are some of the symptoms that may occur. Follow the steps for the corresponding symptom to verify that the problem has occurred from the disk or from the disk. Be sure to inspect the discs before using them to make sure that they are not cracked, scratched or damaged. Inspection should include the inner ring of the disc, which must be smooth and without roughness. Defective disk may become jammed or damage the drive.

Do not use acetone, alcohol or other aggressive liquids. Instead of the expected result, you will lose the drive forever. The optimal choice will be water or, in extreme cases, high-quality gasoline for lighters.

If you do not want to risk and expose the drive to disassembly, you can purchase a special cleaning CD that will also effectively clean the laser eye from accumulated dust.

Accepts disks, but disks are not readable or automatically ejected

If the disc has curvature on both sides or in the center, do not use it, since it can get into the drive. If you find it difficult to insert a disc into the device or if the disc stops in the middle of the disc, carefully look at the disc for the marks that can interfere with the disc. If you can not find the bright shortcuts on the disc, try downloading it a few more times. Try to insert another disk to make sure that the problem is caused by a specific disk. Make sure that you insert a sufficient part of the drive to turn on the drive mechanism. You need to insert almost the entire disk to activate the disk and pull it out. If you do not insert the disc completely, the device will work in reverse order and eject the disc. Give the disc a second or second to take the disc when it is fully inserted. Discard.

Do not eject discs or disks slowly

If the disc ejects the disc slowly or causes difficulty, insert and remove the disc several times. Make sure that the disc has a label or other material glued to the disc, which can increase its thickness. If the disc is not ejected, try dragging the disc icon to the trash. If the disk still does not eject, try to hold the trackpad or mouse button after restarting the computer. Note that due to the fact that the optical drives work by quickly rotating the disc, it is normal for vibration or noise emission. If you find that when you insert or remove a disc, the drive generates more noise than usual, try inserting and ejecting the disc several times to correct the problem. Try using other disks to find out if there is only one disk or disk type problem, or if the problem is with the disk. If the disc has an uneven weight distribution, this can cause additional noise and vibration when the disc rotates in the device. Vibration arising from the use of optical drive, can be exacerbated by the use of the system on a surface that is neither rigid nor flat. Make sure that all the legs of the laptop are present, since the lack of this support can create an uneven surface. Note that the device should only work in a horizontal position and can create more noise if it is tilted. If you lift or move the unit while reading a disc, it may become unbalanced. Any losses incurred by the device or disk as a result of its operation in accordance with the above conditions are not covered by the product warranty. Although some noise and vibration are predictable, if you find that the noise or vibration generated by the device is not normal.

Check the disc to make sure it is flat.
You can do this by placing the disc upside down on a flat surface.
Do not use discs with attached or hanging objects.
Make sure that the device is not turned upside down.
Select System Information from the menu.
Remove the label if possible.
If the disc is not ejected, try pressing the eject button on the keyboard.

Insert the disc into the optical drive shared computer.

To understand the reasons why the laptop does not read discs, it is necessary to analyze the situation - how exactly did the malfunction appear? What events preceded the problem?

If the computer is already in operation for a long time, it is logical to assume that the power of the laser beam has decreased significantly over time. In this case, usually the drive first stops writing information to discs, and after a few months it is impossible to play and play.

If you can not use a shared disk

If you enabled the option to request permission before using the disk, click Accept on the computer that shares its optical disc. Summary: Is the external hard drive not recognized or appears on the computer or drive?

Hard disk overview is not displayed or is not recognized

This problem occurs often and eventually can lead to a disaster with loss of data. While the problem with hard drive, which does not appear, caused problems for a large number of users.

Drives of some types have the option to increase the power of the laser. For this purpose, there is a special adjusting screw on the body. The problem is that amplification of the laser will cause the equipment to work in forced mode and this will soon lead to the final destruction of the laser source.

If the disks are not just not readable, but the tray does not open at all, you can assume there is no power to the device. There may be several reasons.

Make sure that the external hard drive is displayed in the Disk Management section

When you find that an external hard disk is not visible on your computer, you first need to open the Disk Management tool and make sure that it is displayed in Disk Management. This will help you determine why your hard disk is not recognized and find the right solution to display or find the missing disk.

Make the hard drive recognized and appearing on the computer in different cases

When a hard disk appears in disk management. If you see your external disk, specified in the disk management window, this indicates that the disk does not appear in the window of your computer, because it does not contain partitions. For reserve copy or data recovery to an external hard drive is not recognized.

The contact in the connecting wires was broken. You need to turn off the computer, perform an external inspection, disconnect and reconnect the power and data lines.
Malfunction of the motherboard or the south bridge.
The tracks on the laptop's boards are very thin and often burn out. A short-circuit occurs most often after a liquid enters the laptop's keyboard. Burnt tracks and contacts can be detected by visual inspection. Some advanced users even repair the gaps in the tracks on the motherboard independently.
If the laptop has not been recharged for a long time, the battery power may not suffice for the normal operation of some power-consuming devices on the computer. To check this version you just need to connect the charger to the laptop and wait for a while.

The drive could break and not only at the laser level. The check is usually performed by installing a known good analog or by installing a problem block on another computer.

Problems with the software

Sometimes, to the situation where the laptop does not read discs, the work of some applications, such as Nero, results. If you previously created any virtual disks on the computer, the system might switch to them, and the physical drive disappears from the general list of connected equipment.

To find out if the drive is connected, open the Control Panel and see the list of connected devices. If there is a problem with the operation of the programs for managing disks, the physical drive may not be in the hardware list, and virtual disks will be displayed.

To begin with, you can try to simply delete the virtual disks and enable the physical drive. Perhaps, after a reboot, reading DVD and CD-media will be restored.

The next probable cause is the incorrect operation of the device drivers. How can I reinstall the driver, if the drive does not read and use the set of files from the Windows installation distribution is impossible? It remains to be found the necessary drivers in the Internet. Best of all - on the official website of the manufacturer of such drives, which is installed on your computer.

If you are not sure which drivers are required, you can go in a different, simpler way. Download and install from the Internet a special program that automatically analyzes the computer system and checks the availability and relevance of the drivers.

The utility will check the availability and operability of the drivers and then automatically find and install them. Alternatively, you can start the system automatic updates OS Windows, in the general process will be installed and fresh drivers for the optical drive.

Problem in BIOS settings

For some reason, the laser disk drive was turned off at the level of the base bIOS settings. Go into CMOS settings and check. If it is written that the drive is inaccessible, you just need to re-enable it by selecting Enable instead of Disable from the drop-down menu. Then restart Windows. Even easier - reset bIOS settings default. If you did not do anything special with Bios settings, this operation of your computer's performance will not hurt.

The computer is infected with viruses

If you are an active Internet user, like to visit little-known sites, often install new programs, click on links in emails, the probability that a computer will receive a portion of malicious viruses is very large.

First you need to check the system. Enable anti-virus scanning. After removing the infection, the antivirus usually prompts you to reboot operating system for final repair.

If, after an overload, the discs are still not readable, it could well be that your digital horse was really a serious illness, which greatly destroyed the operating system. Often viruses destroy significant system files, disguise themselves under their names.

In this case, without formatting hard drive and a new installation of Windows OS is indispensable. In less terrible cases, it's enough to just roll Windows back to one of the previous states. Go into the System Recovery interface and find a control point when, as you remember, the laptop still played laser discs.

In some models of laptops and netbooks, there is a function of rolling back the system to factory settings. In this case, you do not even need to use boot disk Windows, which is just not readable.