Recently, the cellular operator "VimpelCom" (Beeline Trademark) offered its corporate subscribers in St. Petersburg Push-to-Talk (PTT). At the moment it is in test operation, the main task of which is to identify the wishes of customers. At the moment, some future changes are already known to be made in this service. Another service that is actively moving into a business segment by the operator - "Mobile Budget". It allows you to install a personal limit of service costs. cellular communication For a subscriber employee.
Push-to-Talk
Push-to-Talk technology (the full name of Push to Talk Over Cellular) is based on the IP Multimedia Subsystem (IMS) technology database. Recall that cellular communication uses a duplex compound, i.e. Information on communication channels is transmitted immediately in two directions. The technology of PTT uses a half-duplex compound, i.e. Information is transmitted only in one direction, the principle of operation of the radio user can either speak or listen. Unlike the professional communication systems (in particular, trunking, where the PTT function is implemented either due to direct communication between two and more radio stations located nearby, or by means of a transcription network and repeater controller), the POC service is based on the use of the cellular packet data subsystem. Communication: GPRS, EDGE for GSM, PDSN systems for CDMA 2000 networks or 3G generation networks (for example, WCDMA or CDMA 1X EV). This is transmitted not by the dedicated switched voice channel, but in batch modeIn the form of sequentially sent data blocks.
PTT technology is positioned by market players as a more convenient and cheap alternative to the trunking communication, in line with this, the circle of potential customers services is determined: first of all, it is in demand for a business audience. Use PTT is suitable in companies in which a large number of employees work, with them it is necessary to constantly maintain communication: transport, trading, etc. As the advantage of PTT compared with the trunking link, it is usually allocated availability due to the possibility of using wherever there is cell network promoting the operator's service. In addition, no additional costs for the purchase of equipment are provided. GPRS or WAP traffic is paid. In addition, the degree of protection of the transmitted information is quite high: there is no possibility to connect to radio frequencies, as when calling through the radio.
Test period. Not for "tick"
Beeline promotes its service in the corporate segment, and at the moment it offers it in test mode. PTT software development partner is Sony-Ericsson. The test period, as the operator's representatives were described in order to find out how much the service is in demand and interesting to customers, as well as to determine which additional services it is necessary to implement.
Note that the service requires a terminal in which the PTT function is implemented, in addition, additional software is required. Initially planned to start the service on the basis of one of models Motorola.. but this model Aligned certain restrictions on the maximum number of contacts in the group, as well as the groups themselves.
At the moment softwareOffered "Beeline" is implemented only for one phone model - Nokia. However, after the start of the test period, it was decided in the future to offer another model in the market - cheaper, but also more durable: this decision was made in connection with the wishes of the participants in testing customers.
For the same reason, the web interface is currently being developed for data management within the PTT service. In the source version of the service, this feature was not expected, the changes should be carried out only from the phone. In addition, from the moment the service is launched in test operation, the application functionality was expanded: the functionality of the application was expanded: it was possible to send SMS messages to the subscriber group, create the so-called " fast groups"And the visual definition, which of the contact list is on the network.
Solving the issue "What to do?" from Beeline
You can activate the PTT on the terminal in two ways: from a special menu item or using a button located on top of the left side of the phone. By the way, as it turned out, the location of the button is very uncomfortable: when it is pressed, the fingers rests on the button on another end of the phone, which is responsible for shutting down and turn on the "tube", so when you try to enable PTT, you could simultaneously deactivate the terminal.
By turning on the PTT service in one way, the user starts the session, the line indicates the startup process appears on the phone screen.
Those. There is a connection with the GPRS network, after which the "Contacts" menu appears on the terminal screen, which resembles the ICQ contact list.
In it, the list shows all subscribers available to the database available for connection. At the same time, next to the name is the icon, which is the indicator in the network now this subscriber or not. If the "man" is gray, the conversation is not extended now; If green - you can start a communication session. In addition, some other states can be reflected - for example, "do not disturb" - only sending messages is available.
By contact list, you can move up or down, choosing a subscriber. By activating the left-click on the display, the menu, you can adjust the contacts or start a session. Inscription on the back possible actions Reports that the "Contacts" folder is open. From this menu, you can run a new PTT session, resume interrupted, send a message to this subscriber, as well as change contact information and select your own status that will be visible to the addressee. As for contact, you can add it, delete, modify information about it, as well as update the state.
The latter is necessary, because Checking the status of subscribers from the list of contacts is not permanently, but is carried out after a certain period of time - a minute, and the need to check whether the destination network may occur immediately. In addition, the "PTT by default" option is available from the same menu, the initiating of which suggests that at any time this subscriber will be able to start a communication session.
Note that in reality there are two versions of the service. The first, complete, assumes the ability to edit any user of the terminal contained in it. Another, lightweight, was designed specifically for those subscribers who are poorly oriented in the telephone and can accidentally change the equipment settings. In this case, all contact data are obtained from the server at the time of connecting the machine to the RTT without the ability to edit the contact list. In this case, the service is assumed in the company administrator: it is that it will be the right to make changes, all the others will receive the contact database through the server. At the same time, a standard software is installed on the terminal, and on top of it - the Light version.
The "Group" folder submenu is practically the same as in the "Contacts" folder.
The number of groups, as well as the number of subscribers belonging to each, is not limited and depends on the desire of the user. The group formation occurs as follows. First, the "Group" item is selected, after which the possibility of the next choice appears:
Group types Two: "Chat Group" and "Fixed Group", there is a constant composition in the group, but it is possible to add to delete subscribers. Next step - definition maximum number Participants (we will remind, it is not limited), as well as include the option "Invitation to the session" - at the same time, the group participants on the terminal automatically creates a similar group.
In addition, it is possible to use anonymity and "leader" modes, when you activate which only the group organizer can initiate a call (i.e., perform the function of the dispatcher). Note that only the initiator of its creation can also change the group.
Then you need to select from the list of contacts those that will be attached to this group. Note that the selection is carried out using the "OK" button of the terminal - "Tick" will appear in the cell next to the name of the subscriber.
Recall that there is only one person, the rest, invited to the session can only listen to. When the channel is free, the following inscription appears on the screen:
In order for the user to hear, you must click the right function button on the keyboard of the terminal corresponding to the "Speak" inscriptions. In this case, if the interlocutor data is in the contact list, then its name is reflected on the phone display, if there is no data, the screen looks like this:
To send a message, you need to create text, for this, a window is called on top of the service menu, in which the message text is made, but it is not large, so to see the text entirely, you need to rewind it.
Mobile budget
Another service actively promoted by the Petersburg office "Beeline" was the "Mobile Budget". It allows you to establish a personal limit of expenses for service cellular communication for any employee: the company will pay bills only within the established budget, the remaining amount employee pays independently. At the same time, the responsibility for the state of the account is carried as an organization and an employee: if the subscriber does not pay its part of the account, then the room service will be suspended until the balance sheet is replenished, while on other subscribers who are served under this Agreement, this will not affect.
As part of the service for each subscriber two accounts are created. The first is the organization's account, it will start at the amount that the company is ready to pay for its employee. The second is a personal account of the employee. The mechanics are: first, all expenses are charged at the first account, and then, if the limit is exceeded, the second opens.
Tariffs, according to which the "Mobile Budget" service calculates the amounts of expenses and first, and on the second accounts, comply with the conditions of the corporate tariff plans to which the organization is connected. Paying for cellular services Employees can anywhere receiving payments, as well as using Beeline payments.
The service is connected only to those employees whom the company "budgets", that is, the cellular numbers defined by the company. To connect the service, the consent of the employee, because Now he will be responsible to Beeline on payment of the services "over budget". In addition, it is necessary to issue and provide an additional agreement to the Agreement in the Beeline office with an indication of the employee's passport data.
Note that controlling costs can be as an administrator (through an Internet control system) responsible for the size of the limited amount and the subscriber itself. Thus, there is a special service number of the personal support of the subscriber 067417, which you can find out the balance, as well as the size of the limit set by the Company. In addition, when the installed limit is reached, the subscriber will receive an SMS message about it. The representative of the company that is allowed to managing the account, using the Internet management system can at any time increase the amount that companies involve paying for any of the employees. According to the representatives of the operator, the need to increase the limit of the employee is in demand, because companies often arise situations in which one or another subscriber begins to use cellular services more actively due to the official need.
Summary
Despite the fact that corporate subscribers make up a very large share of the entire subscriber base of operators, they bring significant income to operators, because spend on cellular communication more than individuals. Due to the fact that most operators use an individual approach to forming tariff proposals for corporate subscribers, the availability of additional services becomes a significant factor when choosing a customer service provider. Including therefore Beeline pays special attention to expanding the spectrum of services provided by corporate subscribers.
Recall that the prospects for the launch of both and PTT, and the Mobile Budget services were told at a press conference held in mid-March in St. Petersburg (see news release of March 14, 2007), and as part of a master class for corporate clientsheld in Veliky Novgorod (see
"Mobile budget" new opportunities for corporate clients for what? Making a choice in favor of corporate mobile communications, you always want to be sure that you pay for business conversations of employees. The "Mobile Budget" service allows you not only to effectively plan a budget for mobile communications, but also to divide the costs of expenses: the company establishes a budget employee for the amount of its expected monthly expenses for service cellular communication. The company pays the score to the amount not exceeding (or \u003d) the budget employee established by this employee. An employee pays for a bill for communication services to the amount exceeding the budget established by the company. New Options for Mobile Budget September 21, 2014 2 Beeline 2008 New Options "Mobile Budget" service: Budget for communication services in set time Budget for limit costs Budget for calls and types of services Budget for calls on numbers of numbers New Mobile budget options September 21, 2014. 3 Beeline 2008 Budget for communication services At the set time, how the service is working: 1. 2. 3. 4. 5. New Mobile Budget Options The company determines for each employee Days of the week and the time interval during which it plans to pay accruals for communication services (Voice, SMS, GPRS) - for example, on working days from 9 to 18. At the end of the settlement period there are accruals for communication services On the cell number, taking into account the discounts provided. Companies are invalid to the amount of charges for communication services in the selected period (from 9 to 18 on working days). Employees are billing accounts for accrual for communication services from 18 to 9 and on weekends. Subscription fee of tariff plan, additional servicesand transferred to the company's account. September 21, 2014. 4 Beeline 2008 Budget for the cost limit at the expense of the company How the service works: 1. The company determines for each employee the limit of expenses for service cellular communication and, if necessary, activates the roaming function at the expense of the company (chooses the roaming period) 2. At the end of the settlement period, accruals are made for communication services to the cellular number, taking into account the discounts provided. 3. Companies are invoiced in the amount of accruals not exceeding the limits established by employees + charges for roaming in the selected interval (regardless of the amount of limits) 4. The staff are billing accounts over the amount of the established limit (including roaming out of the selected interval company). 5. Subscription fee on the tariff plan, additional services are postponed to the company's account within the limit. New mobile budget options September 21, 2014 5 Beeline 2008 Budget in the direction of calls and types of services How the service is working: 1. 2. 3. 4. 5. The company defines for each employee Types of calls / services, charges for which plan to pay - for example . local calls and SMS. At the end of the settlement period, accruals are made for communication services to the cellular number, taking into account the discounts provided. Companies are invoice for the amount of accruals for selected services (for example, local calls and SMS). Employees are billing accounts for accruals for all other communication services. Subscription fee on the tariff plan, additional services * is postponed to the company's account. * The procedure for calculating the subscription fee for additional services at the expense of the company is valid until October 31, 2008. From 11/11/2008 Subscription fee for add. Services are charged either to the company's account, or to the employee's account - depending on who connected the service in their own interests. New mobile budget options September 21, 2014. 6 Beeline 2008 Budget for calls on numbers of numbers How the service is working: 1. The company is 5 lists up to 500 rooms in each, calls by employees to which the company plans to pay. 2. The company establishes for each employee one of the lists of the numbers 3. At the end of the settlement period, accruals are made for communication services on the cellular number, taking into account the discounts provided. 4. Companies are invoice for the amount of employee calls to the numbers from set list. 5. Employees are billing accounts for charges for calls to numbers that are not included in the list, and other communication services (SMS, GPRS). 6. Subscription fee for the tariff plan, additional services * is postponed to the company's account. * The procedure for calculating the subscription fee for additional services at the expense of the company is valid until October 31, 2008. From 11/11/2008 Subscription fee for add. Services are charged to the employee's account New Mobile Budget Options September 21, 2014. 7 Beeline 2008 What is the company gets? What does an employee get? 1. Budget planning tools for cellular communication, as the amount of the account will not exceed the budgets installed for employees. 1. Employees are not limited to communicate and can use corporate cellular communication for personal purposes. 2. A simple and convenient Web interface to manage the options "Mobile budget". 2. No need to have two phones: one for business conversations, and the second for personal. 3. A unique opportunity to establish clear and understandable criteria to make the separation of services to "business" and "personal". 3. The ability to pay personal conversations on preferential corporate tariffs. New Mobile Budget Options September 21, 2014 8 Beeline 2008 Service Connection The service is connected to the Cell Numbers defined by the Company, i.e. Only those employees whom the company "budgets". To do this, it is necessary: \u200b\u200b1. To obtain the consent of the employee - now he must be responsible before the Beeline on the payment of the services "over budget". 2. To conclude an additional agreement to the Company's contract with Beeline, with an indication of the application of the passport data of the election numbers, the size / types of budgets and passport data of employees. You can get acquainted with the terms of the Supplementary Agreement and applications at www.beeline.ru in the Corporate Services / Mobile Budget section 3. Deliver the signed additional agreement to Beeline 4. Make warranty contributions *: The company - on the amount of budgets of all employees who are connected by the service; An employee - in the amount of its planned account in the first 2-3 months. * Return subject to regular and timely payment of bills of text1 + Logo on September 21, 2014. 9 Beeline 2008 Cost and Management Cost: Connection Services is free of charge monthly monthly fee from each cell numberTo which the service is connected is 35 rubles. Control: the value of the employee budget is possible to be installed in the range from 144 to 50,000 rubles. Change budgets The company can independently via the Web interface of the service management system or in writing to the Customer Support Center. The company can change budgets (to a smaller or most side) within a month. Companies are available for connecting / disconnecting all additional communication services of the credit system of calculations (AON, Antiaon, GPRS package, etc.) on staff phones. Text1 + Logo September 21, 2014 10 Beeline 2008 Thank you! New Mobile Budget Options September 21, 2014 11 Beeline 2008
© Beeline June 2013 Mobile budget options 2 Making a choice in favor of corporate mobile communications, you always want to be sure that you pay for business conversations of employees. The "Mobile Budget" service allows you not only to effectively plan a budget for mobile communications, but also to share costs with employees: the company establishes a budget to the amount of its estimated monthly expenses for official cellular communication. The company pays the score to the amount not exceeding (or \u003d) the budget employee established by this employee. An employee pays for a bill for communication services to the amount exceeding the budget established by the company. For what?
© Beeline June 2013 Mobile Budget Options 3 Budget for Communication Services At the set time Budget for the cost of expenses Budget in the direction of calls and services of services Budget for calls on numbers New options "Mobile budget" service:
© Beeline June 2013 Mobile budget options 4 Budget for communication services At the set time, how the service is working: 1. Companies determines for each employee days of the week and the time interval during which it plans to pay for communication services (Voice, SMS, GPRS ) - For example, on working days from 9 to at the end of the settlement period, accruals are made for communication services to the cellular number, taking into account the discounts provided. 3. Companies are invoiced on the amount of charges for communication services in the selected period (from 9 to 18 on working days). 4. The accounts are set off accounts on the amount of accrual for communication services from 18 to 9 and on weekends. 5. Theabonent fee for the tariff plan, additional services are postponed to the company's account.
© Beeline June 2013 Mobile budget options 5 Budget on the cost limit at the expense of the company How the service is working: 1. The company determines for each employee the limit of expenses for service cellular communication and, if necessary, activates the roaming function at the expense of the company (chooses the roaming period ) 2. At the end of the estimated period, accruals are made for communication services to the cellular number, taking into account the discounts provided. 3. Companies are invoiced in the amount of accruals not exceeding the limits established by employees + charges for roaming in the selected interval (regardless of the amount of limits) 4. The staff are billing accounts over the amount of the established limit (including roaming out of the selected interval company). 5. Subscription fee on the tariff plan, additional services are postponed to the company's account within the limit.
© Beeline June 2013 Mobile Budget Options 6 Budget for the direction of calls and types of services How the service is working: 1. Companies determines for each employee Types of calls / services, charges for which it plans to pay - for example, local calls and SMS. 2. By the end of the settlement period, accruals are made for communication services to the cellular number, taking into account the discounts provided. 3. Companies are invoice for the amount of accruals for selected services (for example, local calls and SMS). 4. The accounts are invalid by bills for all other communication services. 5.Abonent fee for the tariff plan, additional services * is postponed to the company's account. * The procedure for accrualing the subscription fee for additional services to the company's account is valid to the subscription fee for add. Services are charged either to the company's account, or to the employee's account - depending on who connected the service in their own interests.
© Beeline June 2013 Mobile budget options 7 Budget for calls on numbers of numbers How the service is working: 1. The company is 5 lists up to 500 numbers in each, calls by employees to which the company plans to pay. 2. The company establishes for each employee one of the lists of the numbers 3. At the end of the settlement period, accruals are made for communication services on the cellular number, taking into account the discounts provided. 4. Companies are invoice for the amount of employee calls to the numbers from the installed list. 5. Employees are billing accounts for charges for calls to numbers that are not included in the list, and other communication services (SMS, GPRS). 6. Subscription fee for the tariff plan, additional services * is postponed to the company's account. * The procedure for accrualing the subscription fee for additional services to the company's account is valid to the subscription fee for add. Services is charged to the employee
© Beeline June 2013 Options of the mobile budget 8 1. Signators are not limited to communication and can use corporate cellular communication for personal purposes. 2. No need to have two phones: one for business conversations, and the second for personal. 3. The ability to pay personal conversations on preferential corporate Tariffs. What does an employee get? 1. Budget planning for cellular communication, as the account amount will not exceed the budgets established for employees. 2. A useful and convenient web-interface for managing the options "Mobile budget". 3. The opportunity to establish clear and understandable criteria to make the separation of services to "business" and "personal". What does the company get?
© Beeline June 2013.Text1 + Logo9 Connecting a service 1. Employee's consent - now he must be responsible for Beeline on the payment of "excess budget". 2. Include an additional agreement to the Company's contract with Beeline, with an indication of the application of passport data of the election numbers, the size / types of budgets and passport data of employees. You can get acquainted with the terms of the Supplementary Agreement and applications on the site in the Corporate Services / Mobile Budget section 3. To provide a signed additional agreement in the Beeline office 4. Warranty contributions *: The company - on the amount of budgets of all employees who connect the service; An employee - in the amount of its planned account in the first 2-3 months. * Return subject to regular and timely payment of accounts The service is connected to the cellular numbers defined by the company, i.e. Only those employees whom the company "budgets". For this you need:
© Beeline June 2013 M.Text1 + Logo10 Cost and Management Cost: Connection Services Free Monthly subscription fee from each cellular number to which the service is connected is 35 rubles Management: the value of the employee's budget is possible to be installed in the range from 144 to rubles. Change budgets The company can independently through web interface Service management systems or software written appeal In the customer support center. The company can change budgets (to a smaller or most side) within a month. Companies are available for connecting / disconnecting all additional communication services of the credit system of calculations (AON, Antiaon, GPRS package, etc.) on staff phones.
© Beeline June 2013 Mobile budget options 11 Thank you!
