Error you are not subscribed to the cellular network service. "PDP Authentication Failed" on iPhone and iPad? There is a solution

In order to fix the error “Failed to activate the cellular network. You are not subscribed to a cellular network service ”on your iPhone you usually just need to reactivate your carrier's mobile Internet. In this article, we will discuss with you exactly how to do this for the most popular cellular networks.

How to fix the error for MTS operator on iPhone?

  • Through dialing a number. Type a short command *111*18# and press the call button.
  • By sending SMS. Send SMS to the number 111 with the text: 2122
  • Go to and press the button "Reset"... Then re-enter the cellular data for MTS:
    • APN: internet.mts.ru
    • Username: mts
    • Password: mts

How to fix the error for the Megafon operator on the iPhone?

Automatic way to activate the Internet:

  • Through dialing a number. Call the number 0500 to get automatic Internet settings.
  • By sending SMS. Send SMS with text 1 to the room 5049 .

Manual way to activate the Internet:

  • Go to "Settings - General - Network - Cellular data network" and press the button "Reset"... Then re-enter the cellular data for Megafon
    • APN: internet
    • Username: gdata
    • Password: gdata

How to fix an error for the Beeline operator on the iPhone?

Automatic way to activate the Internet:

  • Through dialing a number. Call the number 0880 to get automatic Internet settings for Beeline.

Manual way to activate the Internet:

  • Go to "Settings - General - Network - Cellular data network" and press the button "Reset"... Then re-enter the cellular data for Beeline:
    • APN: internet.beeline.ru
    • Username: beeline
    • Password: beeline

How to fix error for Tele2 carrier on iPhone?

Automatic way to activate the Internet:

  • Through dialing a number. Call the number 679 to receive automatic Tele2 Internet settings.

Manual way to activate the Internet:

  • Go to "Settings - General - Network - Cellular data network" and press the button "Reset"... Then re-enter the cellular data for Tele2:
    • APN: internet.tele2.ru
    • Username: no need to enter
    • Password: no need to enter

Hello everyone! Mistakes are always frustrating. And unusual mistakes are doubly unpleasant. Tell me, is it clear what the “PDP authentication error” message appears immediately after inserting a SIM card into an iPhone or iPad? Some kind of continuous set of words - PDP, authentication ... Apple, that's enough, stop there already! :)

When I first encountered this problem, I was very confused. The SIM card is new and just bought, the iPad also functions as it should - but when you combine these two variables, you get "PDP authentication error" and no mobile internet. Fortunately, you can fix all of this yourself without visiting a service center. How? Now I'll tell you everything, let's go!

So what do we see on the iPhone or iPad screen besides the PDP error? That's right, the inscription "failed to activate the cellular network." And this means that all this disgrace can have three reasons:

  1. IOS settings.
  2. SIM card.
  3. "Iron" breakdowns.

We will not consider "hardware", since hardware problems have slightly different symptoms - a complete absence of a network (and not just the Internet), another fault text, etc.

But let's pay more attention to the first two points. So, what can you do to fix the "PDP authentication error":

As you can see, there are plenty of ways and nothing hard - you should try to do absolutely everything.

I want to focus on the last solution, since in my case this was the reason for the authentication failure. It would seem nothing complicated - go and change the sim. But it was not there...

So, we insert a new SIM card into the iPad - we get a failure. We insert it into the iPhone - it works. We install another sim in the iPad - everything works. Conclusion? The card is faulty. We go to the salon - we change. We insert it again - again an error.

In general, in order not to tell you all my adventures, I will go straight to the bottom line:

PDP error disappeared after 3 (!) SIM card replacements.

Here's an interesting story. Fortunately, the cellular salon is nearby :)

After all this, I made a conclusion for myself - when buying a SIM card, immediately check its performance (and preferably before payment). Because the replacement of the card, although free, is still not a very exciting procedure. And if you apply for this service several times a day, it becomes completely sad.

P.S. As always, I am waiting for comments - tell us about your case, ask questions, advise an alternative solution to the problem. Write!

P.S.S. If the article was useful (or you just want to support the author) - put "like" and click on the buttons of social networks. That's not difficult:)

Unfortunately, today even the owners of phones like the IPhone are facing problems. The most common problem is the lack of a specific operator name, and the phone itself does not.

This happens due to reinstallation of the phone, long-term inoperability of the phone or its direct repair. A more detailed reason for this, experts call an indefinite time and time zone in particular.

This article will contribute to solving this problem. So, in order for you to be able to activate the IPhone cellular network, read our article below.

Causes of the problem

Several more are attached to the causes of the problem on the IPhone. We will consider them later in the list. So, if you failed to activate the cellular network, then this is facilitated by such a reason as:

  • Internet access is limited. That is, the phone cannot reach the Internet via mobile Internet or Wi-Fi;
  • The IPhone phone device cannot reach admission to a program called "Safari";
  • I can't use e-mail. But subject to the cellular network;
  • The device cannot connect to the 3G Internet system;
  • Or the phone says that the phone cannot activate the connection.

This is often the disadvantage of the phone if it was not possible to activate the cellular network. Before proceeding with the elimination of any problem, it is necessary to determine what kind it is. After all, each problem entails a different solution.

Therefore, it is necessary to find the cause of the breakdown, and only then carry out the elimination of the problem. Further in the article, we will consider the most common problems and their solutions so that all IPhone owners can activate the cellular network.

How to fix problems

As you already understood, there are a wide variety of reasons for this problem. Next, in order, the problem and how to fix it.

In the event that there is no network on the IPhone for unknown reasons, then it is necessary to take such actions to fix the problem. First of all, it is necessary to activate the "Airplane" mode for a short time.

This will also help ensure that the network is stable. Also, experts advise to make sure that the operator card itself is original. Moreover, it is necessary to inspect it, because it is quite possible that it is damaged. After that, you need to turn on the phone and, again, work with the mode called "Airplane". That is, it must be turned on and off several times.

In the same case, if nothing helped, but you tried very hard, then it becomes necessary to check the settings of the operator of a particular network. To do this, you need to connect to Wi-Fi and go to a specific function of the IPhone.

This function is named “About this device”. There are cases when the device cannot connect to the Internet, for this you need to use a standard program for all IPhone phones.

The second common problem and its solution

The second problem is that after the so-called factory unlock, the network disappears. Next, we will give a solution to this problem from people who posted their problem on the forums, and then found a solution to it. Read carefully and don't miss anything.

Undoubtedly, most often this problem plagues people who own the IPhone. It often occurs after the so-called unlocking of the phone using a special program for this phone model. In the event that you are faced with this particular problem, then the next paragraph is for you.

First of all, it should be noted that this error has absolutely nothing to do with the phone unlocking procedure. And at all this problem is not as terrible as the previous one.

If the network is not available, this indicates that the device itself has accepted the operator's card, but for some unknown reason cannot find the network. The most common way to solve this problem is to simply take and reset all settings from the network. Moreover, this method is also the most effective. With such a simple action, every person who has this phone will figure it out.

Problem number 3

The problem is network unavailability. It usually occurs after activating or deactivating your mobile device using standard IPhone programs.

So, consider a method that works 90 percent of the time. This method is quite long, so you need to carefully monitor the sequence:

  • You need to insert an operator card and connect to a program called iTunes. It is necessary to connect exclusively via a USB cable;
  • Next, you need to wait until the process of restoring your phone is completed. Upon completion, you will be presented with two immediate options from this program;
  • Next, you need to click continue recovery;
  • After that, you need to select an item called "use the IPhone as a new phone";
  • Next, the system will offer you to go through activation. To implement this function, you just need to use your operator card and wait until the signal appears;
  • In the event that everything that you have done did not help you, we recommend that you repeat the points number 1,2,3,4.
    It also happens that a person who has little experience cuts the operator's card so that it fits into his smartphone. And at the same time he makes the mistake of cutting off more than necessary.

To fix the problem, you need to order a normal card from your direct provider. Also, quite often, a certain provider may not provide services in your area of \u200b\u200bresidence.

On iOS 11 - a problem that many Apple phone users have been facing lately. It manifests itself in the inability to activate the iPhone after resetting content and settings or reinstalling iOS. When activating the phone via Wi-Fi, the user sees the message " ... Your iPhone could not be activated because it cannot contact the activation server". When I try to activate via iTunes, I get an error message with the number 0xE8000013 or 4016 on my computer, or the message" The iPhone could not be activated because we could not get activation information from it. "

Why does iPhone activation fail?

There are three main reasons why the iPhone does not activate and displays a message about activation failure:

Problems on Apple activation servers

The most harmless option that may be associated with the fact that at a particular moment in time Apple's activation server is really not available, as indicated in the error message. Check the status of Apple's web services and if the iOS Device Activation service is unavailable, the solution in this case may be patience and an attempt to activate a little later.

IPhone hardware issues

Activation failed may be due to hardware issues with the iPhone. So, for example, if the phone has problems with identifying the SIM card ( constant network search, regardless of whether the SIM card is inserted or not), the iPhone will not activate. The solution to the problem, if the phone does not activate, in such cases can be determined after diagnostics at the service center.

IOS 11 Activation Issue on Refurbished Phones

More often iPhone activation error happens to owners of refurbished phones. At the same time, here we are not talking about officially restored iPhones, which are produced under the control of Apple, but about Chinese handicraft assembled devices. As a rule, such phones inside resemble a "Frankenstein's monster", assembled from different parts. Very often, of the original components on such iPhones, only the processor board remains and it may contain replaced components ... Why on such phones most often there is a problem with the device activation error?

The problem stems from the fact that in iOS 11 Apple changed the rules for the device activation system. When activated, the components are polled and technical information is compared ( UDID, Serial No, IMEI, MAC-Address and others) with numbers in the official Apple databases. If, for some reason (and for not officially restored devices, there are a dozen reasons) the information does not match, the device will not be activated.

How to protect yourself from a problem?

You can check the serial number of your device on the Apple website. If the check says "This serial number corresponds to the product that was replaced" or the check displays information about another device that does not match your model, color, or memory size, your iPhone may be prone to an activation error. If you own a refurbished iPhone, it is highly discouraged to erase the device's content or restore software on it via iTunes.

Can a refurbished iPhone with activation error be fixed?

There is a solution. It consists in working with a memory microcircuit and making changes to its firmware. This operation can only be performed by the hands of an experienced craftsman in a service center with the availability of good specialized equipment. Such repairs can be performed in our service center. Information on the cost and estimated time of execution of works is presented in the table below.

However, the solution is not universal and is not suitable for every case. Since most of the owners of refurbished iPhones face this problem, it is possible to determine exactly whether we can help you only after inspection and diagnostics at the service center. We will be waiting for you and will be happy to help you solve problems with your iPhone!

When trying to update the firmware of an Apple device to the latest version, or while activating an iPhone or iPad, you may encounter various types of errors that will prevent the process from completing. How to solve them?

Causes of iPhone and iPad activation error

There may be several reasons why the process of updating and activating the device may be interrupted:

How can you solve the problem

First, you should try the simplest methods, which very often turn out to be the most effective.

Reboot the device

Restart your iPhone or iPad by simultaneously holding down the Home and Lock buttons for 8-10 seconds. All background processes and applications will restart, and there is a good chance that after that they will start working correctly.

Network change

Check if the Wi-Fi network is stable. If the internet speed drops, then restart your router or connect to another Wi-Fi network.

Activation via iTunes

If it did not work to activate or update the device via Wi-Fi, then follow these steps:

  1. You need to update iTunes to the latest version. Expand the Help menu.
  2. Go to the Update section.
  3. The program will automatically find available updates and offer you to install them, confirm the action.
  4. Connect your device to your computer using a USB adapter.
  5. After completing the authorization process, click on the icon of your device.
  6. Go to the "Overview" section.
  7. Click the "Update" button, which is located under the block with the description of your device.
  8. Go through the update process by following the instructions that appear on the computer screen. The following message appears, indicating that the device has been successfully updated. Go through the activation process by following the instructions on the computer screen.

Recovering the device to fix the failure

Only if none of the above methods helped to fix the problem, you should use this option.

  1. Open the iTunes app on your Windows or Mac OS computer.
  2. Connect your device to your computer using a USB cable.
  3. Disconnect the device by holding the “Lock” button for a few seconds and confirming the action.
  4. Simultaneously press the "Lock" and "Home" buttons on the device for exactly 10 seconds. Remove your finger from the "Lock" button, hold the "Home" button for about 10-15 seconds, until a notification about the connected device appears on the computer. During the entire process of putting the device into recovery mode, the screen should not light up.
  5. ITunes will see that the device is in recovery mode and will offer to restore it, agree. Go through the recovery process by following the instructions on the screen.

Video: what to do if you could not activate your iPhone or iPad

If any of the above errors occurred while updating or activating your device, change your Wi-Fi network, restart your device, activate and update it via iTunes, or follow the recovery process. If none of the proposed methods helped, and you are sure that the Apple servers are working at the time of the error, then take your device to the service in order to get the help of a qualified specialist. But it is better to first consult with Apple support - https://support.apple.com/ru-ru, describing in detail the problem that occurred and the methods that did not help to fix it.

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