And everyone has already learned how to add cards, however, on some devices, the contactless payment system does not work at all or works every other time.
Here is one of your messages:
Good afternoon. My iPhone 6 periodically refuses to pay for purchases Apple Pay... I tried to find a pattern depending on the specific terminal, but even at the same point, there were both successful payments and unsuccessful ones.
What could be the problem?
Very often the problem is caused by mechanical failure, but let's take everything in order.
Recovering the firmware
Before we go inside the smartphone, let's make sure that there are no problems at the software level. To do this, do the following:
1. We create a backup copy of data in iTunes or iCloud.
2. We restore the firmware via iTunes on the computer.
3. We do not download the backup to the device, but configure it as new.
4. Add the card to Apple Pay and try to pay.
When paying, remove all covers and cases (even the original ones) from the iPhone. Try to attach the smartphone to the terminal not only with the back cover, but also with the ends of the device.
If unlucky
Most likely, you will be out of luck and restoring the firmware will not work.
In this case, you need to carry the iPhone in service center... When the device is under warranty, there is nothing to worry about, but if the device was purchased from hands without documents or the warranty period has expired, you can get “expensive repairs”.
Depending on the impudence of the foreman, they may ask you to fix the problem. from one and a half to five thousand rublesand this is not the limit.
Some "serious" service centers may even refuse such repairs.
Before giving your favorite gadget to the wrong hands, let's figure out what the problem is.
It's all about this little thing
For apple work Pay on iPhone uses an NFC chip. This module rarely fails. Most often, the contact between it and the smartphone's antenna disappears.
The bracket that is responsible for signal transmission is located in the upper right corner of the case. It is a small jumper.
This jumper often has poor contact with the antenna housing and because of this payment service refuses to work. It is enough to tighten a couple of screws more tightly and the problem is solved.
Sometimes good contact clogged dust or debris interferes, you need to completely unscrew the jumper, clean the contact, blow out and install the part in place.
In some cases, adhesion is interfered with by a drop of glue or plastic that was carelessly left behind during assembly.
Sometimes a small shock awaits users who have opened a smartphone - the necessary spare part is not at all in place, as well as two screws that should ensure reliable contact. You can find a part in service centers and workshops that buy iPhones for organs.
You can order a jumper on AliExpress. There is nothing super-technological in it, it is not necessary to chase the original.
How did this happen
The mount could loosen from a strong shake or fall of the gadget.
If it's not there at all, it's a sure sign that the iPhone has been rebuilt. It could be sold under the guise of restored or even new. This is common at unauthorized retail outlets, hand-held purchases, or when ordering an iPhone overseas.
Perhaps the device was repaired and there, on purpose or accidentally, they forgot to screw on the "useless" part.
No luck anyway, all that remains is to fix the problem so that everything works.
How to fix everything
You need to go to the nearest service center, tell the master everything inside out and ask in your presence to tighten the necessary screws. For such a procedure, taking more than 500 rubles is a robbery, bargain.
The handy technician will do everything in 15 minutes and will be glad to two or three hundred rubles as a thank you.
You can try to carry out the repair yourself. To do this, you need a set of tools and instructions from the guys from iFixit.
Attention! All actions with your device you do at your own peril and risk, the site administration is not responsible for possible consequences
It will be enough to do the first 9 steps, and then tighten the screws from step 33. You do not need to disconnect the display and other modules.
This is how a common problem with a broken Apple Pay is solved, for the elimination of which the service center will ask a lot of money.
Why Apple Pay isn't working on iPhone 7 and how to fix the problem?
With Apple Pay technology, users can store all of their bank cards in in electronic format... The standard Apple Wallet utility ensures that your data is securely encrypted and cannot be stolen from Apple servers.
Despite the many advantages of contactless payment, you may encounter problems using this function. For example, in 2017, many iPhone 7 owners started having problems with their saved maps. Such a breakdown still occurs today.
Most likely, the vulnerability will affect users of newer versions of Apple smartphones, so you need to be prepared for problems. Let's take a look at what to do if Apple Pay does not work on iPhone 7 and how to fix this problem at the software or hardware level.
Reasons for malfunction
The main reasons why contactless payment stops working on iPhone:
- Software. This includes all kinds of bugs and errors that arise in new firmware versions or a problem appears due to incorrect settingswhich were set by the user himself;
- Hardware failure. The NFC chip and its antenna are responsible for the function. If the smartphone is dropped or bumped, this component may stop working. Antenna cleaning or replacement required;
- Cover. In addition to standard reasons, it is important to note that a cover can interfere with the operation of contactless payments. Of course, there will be no harm from ordinary plastic, silicone and leather options, but when using super-protected models, problems with the "phone-to-terminal" connection may begin;
- Terminal breakdown or temporary shutdown. In this case, nothing depends on your smartphone. You should wait until the store staff fix the device or try to pay for the product at another point of sale.
Troubleshooting a software problem
Before proceeding with the hardware repair, make sure that there are no faults at the software level:
- Create a backup copy of the files and contacts you need and add it to iCloud;
- Then do a factory reset;
- After turning on the phone again, activate it and test the contactless payment. If everything works fine, the problem was a bug operating system... In case of unsuccessful payment, proceed with the repair.
Replacing the NFC chip
As we mentioned above, contactless payment works thanks to the NFC chip built into the body of the smartphone. Open the back cover of your phone and check if the chip antenna is dirty with dust. In most cases, simple cleaning of the contacts from debris helps. If you see traces of rust on the contacts, you can remove them with a regular stationery eraser.
The location of the NFC antenna is shown in the figure:
It is rather difficult to buy a new antenna part, therefore, parts of donor phones are used to repair NFC in iPhone 7 and other models. It is not in the official list of Apple spare parts.
Remember that you need a special set of tools to open the case, which you can buy on YodaMobile:
- Spudger;
- Suction cup for detaching the screen;
- Tweezers;
- Engineering hair dryer;
- Mediators;
- Pentalobe screwdrivers.
Now, to go shopping in a store, you no longer need to take paper money or a credit card with you, just have an iPhone. Recently, the owners of "apple" devices have acquired useful function Apple Pay, which allows you to pay an invoice using your smartphone.
Unfortunately, some users complain that apple pay does not work for them. In this case, the previously linked visa or mastercard will be completely useless. Let's take a closer look at the function itself and its possible malfunctions.
- Make sure your iPhone is older than model 5.
- There is not enough money in the account.
- The PIN of the credit card has been changed.
- Defective module or antenna.
- IOS glitches.
- Terminal problems.
- The iPhone is outdated.
- The map was not added correctly.
How to fix
- Reboot your device.
- Reset network settings forcibly.
- The time or date is incorrect.
- Change the region to any other than your country of location.
- Remove and re-link the card.
- The system has malware or antivirus software installed.
- Other software glitches.
- The NFC chip is out of order or the antenna of the module has fallen off - only repair in the service.
- Reinstall or update iOs.
The craftsmen jokingly answer that it will be enough to replace the iPhone. Jokes aside, but if Apple Pay does not work for you, it is better to contact the service center. If the NFC antenna is to blame, then you will not even have time to come to your senses, as it will be replaced. But do not worry, because of problems with the module, the repaired chip works at the level of the factory analog.
Even as an iPhone 10 owner, it is impossible to insure against unforeseen failure software... Well, due to a defect in the software, the main functions of the NSF suffer, which begins to incorrectly transmit information from the device.
Ask a question to the virtual expert
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Enter your question in the field and press Enter or Submit.
How to use Apple Pay
Let's start with the fact that Apple Pei appeared on the iPhone relatively recently. Therefore, do not be surprised to the owners of smartphones from the "apple" brand, who are just getting acquainted with new technology payment.
It is supported on all NFC-enabled devices such as iPhone 6S or Watch series. But it happens that the payment does not always behave correctly. This can be attributed to problems with triggering contactless payments due to a cover or a malfunction of the terminal itself.
By the way, in comparison with credit cards, where you need to enter your PIN to confirm the payment, on the phone this function is carried out by means of touch id. But the payment will take place only if there are fingerprints entered in the device's memory.
However, before you go shopping, you should link the card. To do this, use the wallet program. Here, for your convenience, you can confirm the credit card (the code will be sent via SMS), which you have already paid in iTunes.
Another undoubted advantage of the application is convenient management, which allows you to delete all cards from Wallet at any time. Just remember to shop when help iphone this is really cool!
What is NFC and why is it needed
A possible reason why apple pay stopped working could be a malfunction of the NFC chip. However, before looking at the troubleshooting methods, let's figure out what it is for.
First of all, it is a communication module. It is used to read or transmit data. It can be listed as an indicator key, travel ticket, or credit card. Now even in the metro and buses, equipment is installed to work with this technology.
Data transmission takes place through the NSF antenna. And to confirm consent to the exchange of data on the latest models of gadgets, a fingerprint is enough. After that, a connection to the terminal occurs. This technology is also available on the iPhone SE.
Therefore, before purchasing an "i-device", you need to check the functionality of the nfc, because if it is damaged, difficulties may arise when connecting to the payment terminal.
It should be recalled that iPhone models up to 5S, inclusive, do not work with the contactless system. For owners of outdated equipment, it is possible to connect Apple Watchequipped with an LFS chip.
IOS crashes and issues
User reviews are heard everywhere, claiming that iOS is no longer as stable as it was before. And this is true, because an overabundance of additional functions leads to a periodic malfunction in the software, which could lead to a failure in the apple pay setup.
So, here are some ways to solve the problem if paypass has stopped functioning normally:
- The device needs to be rebooted.
- Force reset network settings (Settings - General - Reset - Reset network settings).
- If you notice a glitch while paying, go to the Wallet app, delete and reassign the card.
- When I put the phone to the terminal, but he did not react in any way, you should try to change the region of the smartphone to the one where contactless payment works. For example, by selecting the country UK (Settings - General - Language and Region).
- As a last resort, if the above methods do not work, reinstall iOs, or at least update the firmware. Then, conduct a contactless payment check without resorting to recovery backup phone settings.
You can find out if the Apple Pay function has worked only after the purchase. In this case, the device writes ready as soon as money is debited from your account.
NFC chip is out of order
Having discovered that apple pay is not working, you should think about the health of the NFC chip. In most cases, the module itself always remains intact, which cannot be said about periodic problems with the antenna contact of the smartphone. As a result, we have operational problems when making any purchase.
The bracket itself, responsible for signal transmission, is located in the upper corner of the case. Another reason why NFC can come weak signal Is dust or debris trapped inside the device. To solve this problem, it will be enough to disassemble the phone, remove all unnecessary and tighten the bracket bolts, thereby eliminating the "lack of contact". 
Let's say the chip is working properly, the trash is removed, and the gadget continues to display payment completion errors. Then, once again, pay attention to where the nfc module is located in the iphone 6, it is possible that the cover prevents it from making a payment. After all, he can directly affect the operation of the module. The so-called "bumpers" and covers made of aluminum have a particularly negative effect on signal conductivity.
Conclusion
So, as we found out, if your Apple Pay stopped working, problems may come from the software or hardware side. In some cases, payment does not always work due to the presence of a tight case on the phone.
It must be remembered that the technology began to be supported only from the 6th iPhone models, earlier, 5, 5S, 4S, 4 do not support contactless payment for goods and services.
Another option why the payment does not go through may be the terminal itself. And also do not discard the possibility that everything is to blame apple settings Pay, in particular - the credit card was incorrectly added or the Pin code was changed.
Video
About NFC iPhone and related tasks
About NFC iPhone, principles of its operation and application in Russia.
What is NFC and why is it needed
Watch our video about the NFC module, we show and talk about it in detail, its capabilities and possible breakdowns.
Do you like the video? - Be sure to subscribe and like, there is still a lot of interesting things ahead!
What is NFC in iPhone for?
Your phone can protrude
- In the role of a bank or transport card (payment for travel, purchases)
- In the role of a "terminal" for checking the balance and replenishment of cards
- As a safety key for opening doors and even starting the motor
NFC is also extensively used to create a "pair" of Bluetooth devices, eliminating the need to enter verification codes. Wanted to listen to music on wireless speaker or connect a headset for a conversation - bring the device to the area of \u200b\u200bthe NFC chip of your phone - you're done. It is necessary to transfer a file from one phone to another - touch the devices to each other, this development looks especially beautiful with the assistance of mobile devices with electric interactive whiteboards or tables: put your phone / tablet on the table and icons with probable actions appear around it at once, etc.
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iPhone 6, 6s, 7 support NFC?
- Yes, but it is worth talking about it in more detail.
Is there NFC in iPhone 6 and How to enable NFC on iPhone 6, 6s, 7?
Obviously, there is a special iPhone NFC module: there is it in the iPhone 6/6 Plus, and in the iPhone 6s NFC is also located, and even more so in the 7 and 7 Plus, but most of Apple users know about it only because of their payment system Apple Pay. There are no other popular NFC uses for the iPhone 6 yet. In other words, in Russia as part of the ecosystem iPhone function Apple's NFC isn't working yet.
Everyone hoped that with iOS 9 the new API and nfc development in the iPhone would gain new life... And the reasonable question about NFC is how to use the iPhone based on the convictions of new technologies and why in the flagship a module that does not work will no longer arise among Russian users. For example, in the iPhone 6 NFC Metro, in other words mobile app Metropolitan Metro, will work as a transport card or a terminal for its replenishment. Does iPhone 6 support the latest NFC? - you don't have to worry about it. It works perfectly with all modern terminals.
And if you consider that the substitution of Apple Pay for iPhone bye not developed and is unlikely to appear from outside developers, the emergence of new functions with ios updates becomes even more relevant.
You don't need to specifically turn it on, you won't find a special menu item, and you don't need it, because if you don't understand how to turn on NFC on the iPhone, you are absolutely right - the chip does not consume a lot of energy and will automatically start working when it enters the area transferring data from another device.
I reminded myself of the development in one moment and not in the most pleasant way. Some iPhone 6 owners have NFC when updating or iPhone recovery from a backup without apparent reasons arises ITunes error 8.
Wireless technology has long been used in mobile phones... This allows them to exchange information without using a cable.
One of these technologies is the nfc specification, which has long been implemented in all modern phones. Read her technical features can .
Basic concepts
NFC technology is wireless communication, which can be carried out only at a distance of up to 10 cm. This work is ensured by a special chip embedded inside the device.
A feature of this approach is that data transmission is performed over secure channels that are difficult to hack to obtain information. This allows you to instantly exchange information that is open access you will not throw it.
These radio waves are used today to solve several problems:
- Organization of payment for purchases through various banking systems. The most common approach is to use only credit card details, without having one.
- Balance check terminals bank cards... Using NFC, you can replenish them through special terminals.
- Security key to lock the car.
- Speaker control and data transfer between phones.
Features of iPhone 6
NFC technology is installed by default in this smartphone model. But its support in our country is limited only by the possibility of purchases through the Apple branded store. This is due to the fact that almost no one implements this standard in our country. Today, NFC can be used to pay for metro fares and transfer money, but only through certain banks.
A feature of this device is that it is activated automatically. There is no button on the smartphone that would enable NFC. There are several programs that control this feature, but they involve jailbreaking the phone.
The most in a simple way checking the NFC operation is paying for a small purchase or a metro ride. To do this, you need to use standard program Passbook take a picture credit card... This is where all the settings end.
To make a payment, you should bring your phone to the PayPass terminal. If a confirmation appears on the screen that the payment was successful, then everything is working. Otherwise, the error should be analyzed. Only experienced specialists can do this correctly, and you need to contact them in case of a malfunction.
