Apple pay rolls back to work, how to fix it? Why Apple Pay Doesn't Work on iPhone - Solution

Thanks to modern technology, you can completely abandon conventional paper money by making purchases using your iPhone. This is made possible thanks to the new Apple Pay technology used in Apple phones. However, nothing is perfect: any program and hardware can fail. Therefore, sometimes when the smartphone is brought to the terminal, the bill cannot be paid. Sometimes this happens due to problems from the bank, or the case of the device has interfered with the transfer of data. But if the Apple Pay problem occurs repeatedly, you need to take some action.

Consider the reasons and ways to eliminate them:

1. Problems in the iOS operating system as the cause of Apple Pay failure

To make sure that Apple Pay refuses to work due to internal problems with the device's OS, you need to follow a few simple steps:

The most unpleasant and difficult thing in this procedure is to constantly go to check the performance of the wireless payment technology. You can try to do this at your nearest McDonalds.

2. Inoperability of Apple Pay due to external factors

Malfunctions can be caused not only by software problems, but also by some external factors, which include:

  • Non-original case made by a little-known Chinese brand.
  • Problems in the online banking system, with a payment card. You must first try to pay for your purchase at another store. If the problem persists, contact the bank employees.

3. Hardware problem associated with inoperability or lack of NFC antenna

An NFC module installed in devices is designed to transfer data to the terminal. If it is out of order, you will not be able to make a purchase using contactless payment technology.

On new devices, problems with the NFC module are extremely rare. Most often, it refuses after repairs made by unqualified craftsmen. Sometimes when flashing an iPhone, error 56 may appear, indicating that there is a problem with the NFC chip. But the device does not always give this signal.

If it was decided to disassemble the smartphone on your own, you need to carefully inspect the main board and follow these steps:

1) Check for the presence of an NFC antenna.

2) Make sure that the grounding screws are fully tightened. This must be done especially carefully so as not to damage the circuit.

3) Replace the module with a new one.

Taking into account all of the above, the following conclusions can be drawn:

  • If Apple Pay technology sometimes works, and sometimes it does not, the reason lies in the software, or there are problems with the bank itself (with a payment card, terminal, database).
  • If you cannot pay for a purchase using a contactless method at all, even after the steps above, most likely the problem is with the NFC module itself.

Be that as it may, disassembling the iPhone yourself is highly discouraged. Without experience and the required tools, you can damage the basic parts of the device, and the only way out is to buy a new smartphone. It is better to entrust this work to professionals, who are the workers of our repair service. We will quickly diagnose the device, find the cause of the problem and, if necessary, carry out high-quality repairs at an affordable price.

How do I connect Apple Pay?

To set up Apple Pay, your device must have a Touch ID fingerprint reader. Also, the device must be signed in to an iCloud * account.

Please note that you need an internet connection to set up Apple Pay.

To connect Apple Pay, you need to add a Sberbank card to the Wallet application on your device:

  • Open the Sberbank Online application.
  • Go to the card page, click on the "Connect Apple Pay" or "Connect on iPhone" button.
  • Follow the instructions to add the card to the Wallet app on your iPhone. You do not need to scan a bank card and enter codes from SMS and personal data.
  • mobile bank
  • Open the Wallet app.
  • Tap the plus sign in the upper right corner.

Apple Watch

  • Open the Sberbank Online application on the iPhone.
  • Go to the card page, click on the "Connect Apple Pay" or "Connect on Apple Watch" button.
  • Follow the instructions to add the card to the Wallet app on Apple Watch. You do not need to scan a bank card and enter codes from SMS and personal data.
  • After connecting, the status of the card on the main page of the Sberbank Online application will change.
  • Make sure mobile bank is connected to your card
  • Open the Apple Watch app on iPhone.
  • To add a credit or debit card associated with your iTunes account, enter the security code for that card. Or select "Add another card" and use the camera to enter the card details.
  • Make sure mobile bank is connected to your card
  • Go to Settings.
  • Tap Wallet & Apple Pay and select Add Credit or Debit Card.
  • To add a credit or debit card associated with your iTunes account, enter the security code for that card. Or select "Add another card" and use the camera to enter the card details.

Note: iCloud is Apple's internet service. To sign in to iCloud, you need to go to the Settings app on your device and enter your Apple ID.

What is Apple Pay?

Apple Pay is a convenient, secure, and private way to pay for purchases in stores, apps, and the web. Apple Pay works very simply - just the device you use every day. Your card details are securely protected since they are not stored on the device and are not transferred anywhere during payment.

What devices does Apple Pay work on?

Apple Pay works with iPhone 6 and later in stores, apps, and websites in Safari; Apple Watch in stores and in apps iPad Pro, iPad Air 2, iPad mini 3 or later, in apps and on websites. and from a Mac to Safari if you have an Apple Watch or iPhone 6 or later with Apple Pay. A complete list of devices is indicated

Apple Pay supports the following Sberbank debit and credit cards:

Debit:
Visa Classic
Aeroflot Visa Classic
"Youth" Visa Classic
Visa Classic with individual design
Visa Gold
Aeroflot Visa Gold
Visa Momentum
Visa Platinum
Visa Infinite
Visa Signature Aeroflot
"Give life" Visa Classic
"Give life" Visa Gold
"Give life" Visa platinum
World Mastercard Elite Sberbank First
Mastercard World Black Edition Premier
World Mastercard "Gold"
Mastercard Platinum
Mastercard Gold
Mastercard Standard
Mastercard Standard Contactless
Mastercard Standard with individual design

Youth card Mastercard Standard with individual design
Mastercard Standard Momentum
Visa Electron

Credit:
Visa Classic
Visa Gold
"Give life" Visa Gold
"Give life" Visa Classic
Aeroflot Visa Gold
Aeroflot Visa Classic
Visa Momentum
Visa Signature
Mastercard Gold
Mastercard Standard
Youth card Mastercard Standard
Mastercard Credit Momentum

How much does it cost to use Apple Pay?

Apple Pay is available at no additional cost.

Where can i pay with Apple Pay?

You can pay for purchases using Apple Pay wherever contactless payment with Sberbank cards is provided, as well as in mobile applications and on the Internet - where there is a button "Buy with Apple Pay" or Apple Pay in the list of available payment methods.

How do I pay for a purchase in a store using an iPhone?

To pay in a store, bring your iPhone to the terminal with your finger on Touch ID. After fingerprint recognition, payment is authorized. The terminal will report the successful completion of the transaction. Always check with the terminal to make sure the payment has taken place. For transactions worth more than 1,000 rubles, you may be asked to enter a PIN code on the terminal.

Important!

How do I pay for an in-store purchase with Apple Watch?

Put your Apple Watch on your wrist and enter your password. To pay, double-click the side button on the watch, select the Sberbank card and bring the Apple Watch to the terminal with the display. The terminal will report the successful completion of the transaction. Always check with the terminal to make sure the payment has taken place.

Attention! Do not share your password with anyone.

How to pay on mobile applications and on the Internet?

Look for the Apple Pay icon when ordering. Tap the icon to check your payment information and contact details. Then place your finger on Touch ID or double-tap the side button on your Apple Watch to complete your purchase. You will see the inscription "Ready" and a check mark on the screen - this means that the payment was successful.

Important! Prevent anyone, including your family, from registering your fingerprints with your Apple Pay device.

Do i need an internet connection to pay for purchases with Apple Pay?

No, you don't need to connect to the internet to pay for purchases in stores with Apple Pay. Your device communicates with the terminal using NFC contactless technology.

Hello everyone! Still, modern technology is a very cool thing. A few years ago, no one could have imagined that when going to a store to shop, there would be no need to take a wallet or a plastic card with you - after all, everything can be paid using the iPhone. It's really cool and convenient! But we must remember that nothing is perfect and Apple Pay, unfortunately, is no exception.

So what is "imperfection"? There is one problem ... In some cases, Apple Pay technology may simply not work the moment you bring your iPhone to the terminal for payment. The result is a very stupid and a little sad situation, in which your humble servant has already found himself several times.

You stand at the checkout and think: “Wow! Now I will surprise everyone and pay with the iPhone - let them know about new technologies! " iPhone is already in hand, the screen displays the inscription "bring it to the terminal for payment", I bring it and ... nothing happens. Tin :)

And if this happened once, then an explanation can still be found - maybe the cover is to blame or some kind of bank failure. But in the case when Apple Pay does not work all the time ... you obviously need to do something with the iPhone! Let's talk about this, let's go!

But back to our problem ...

IOS crashes and malfunctions as Apple Pay is not working

As noted by many, iOS is far from being as stable and "bugless" as it used to be. Perhaps the reason for this was the constant addition of new functions, maybe something else ... but the fact remains - it was better before :)

So, in order to exclude the fact that Apple Pay malfunctions are caused by operating system failures, we need to follow these steps:

As you can see, nothing complicated. The hardest part is constantly running around and checking if Apple Pay has earned? Although you can always use Macdonalds and its self-service terminals ...

External factors hindering iPhone payments

In addition to software, there are some other factors that can affect the performance of iPhone contactless payments. These include:

  • Cover. It is clear that the usual plastic or silicone pad is unlikely to interfere with Apple Pay. But if you use some kind of ultra-protected case from an unknown Chinese brand ... it's better to take it off.
  • Malfunctions of the terminal, bank, card. In this case, you should at least try to pay in another store, and as a maximum - call the bank and find out "is everything good with them?"

Not that much, right? But you shouldn't forget about it.

Broken (missing) NFC antenna

A special NFC module is responsible for connecting the smartphone to the terminal and transmitting transaction data. Accordingly, it depends on its performance whether you can make a purchase using an iPhone or not.

Attention! If the warranty period for your iPhone has not yet expired, then you do not need to "poke around" in the device yourself.

Although on official and new devices, such breakdowns rarely appear. Most often, previously repaired or "handicraft" restored iPhones are subject to this - they simply "forget" about the NFC chip (or, to be more precise, a special "jumper" connecting the board to the case).

Problems with NFC can be indirectly indicated by error 56 in iTunes when updating and restoring the firmware. Why indirectly? Because there are many examples when the contactless payment chip for Apple Pay does not work, and the iPhone itself is flashed without any errors.

Here's what to look out for:


Of course, if you are not good at assembling and disassembling the iPhone, then it is better to entrust all these manipulations to the specialists of the service center.

So, a little conclusion:

  1. If Apple Pay “it works, then it doesn't” - we deal with iOS and other issues (banks, cards, terminals).
  2. If contactless payments on the iPhone do not always work, and all the above manipulations are performed, then there are problems with the NFC chip.

P.S. I look forward to your questions, stories, personal experience in the comments - write, I will only be glad!

P.S.S. And of course, I will be very pleased if you appreciate my work in one simple step - by clicking on the social media buttons below the article. Thank you very much!

Contactless payments. Easily.

Paying with Apple Pay is easy - just a device that you carry with you every day. You can shop securely in stores, apps and websites. One touch and you're done.

Payment in stores - easy peasy.

Using Apple Pay on your iPhone or Apple Watch is much more convenient than paying with a regular card. No need to waste time at the checkout.

How to pay in stores using Touch ID.

How to pay in stores using Face ID.

Apple Pay at work where one of these icons is.

Pay in apps - easy peasy.

Shop with Apple Pay in a variety of apps. Pay for a taxi, pizza or a couple of new sneakers -
one touch. Fast, easy and safe.

Pay online - easy peasy.

You no longer need to create accounts or fill out long forms to pay for online purchases in Safari on iPhone and iPad using Touch ID or Mac. Just use Apple Pay. And with Touch ID on MacBook Pro, you can pay with one click. Faster
and safer than before.

Confidentiality and protection. In every transaction.

A safer way to pay.

When you pay for purchases, Apple Pay uses your unique device number and unique transaction code. That is, the card number is not saved on the device or on our servers, and it is not transmitted to sellers when paying.

How to check the operation of NFC without a terminal. Not at work apple Pay.

Apple Pay is not working, the card is full, and on the terminal not Has the payment been made? The method will help to check the performance.

Not at work pay for an apple iphone sixth

History Hidden Object Equipment We ride a motorcycle Izh Camping.

Your purchases are your business.

After you pay with your card, Apple Pay will not have any transaction data by which you can be identified.

Tickets, boarding passes, bank cards and bonus cards are now stored in the Wallet. Apple Pay works with most credit and debit cards from all major banks. Just click the plus sign to add them to your Wallet and continue to receive all the benefits and bonuses - safety guaranteed.

Setting up Apple Pay is very simple.

It is enough to add your credit and debit card details to iPhone, IPad, Apple Watch or Macintosh

How to add a card.

Participation of banks and partners.

You can use the following debit and credit cards:

Pay wherever you go.

Paying in restaurants, shops, hotels, and more with Apple Pay will become a good habit. And with this service, it is easy to shop in different apps and websites in Safari on Mac. iPhone and iPad.

using apple Pay at these points of sale.
And hundreds of thousands of others.

Use Apple Pay in these apps.
And many others.

And your business is ready for apple To pay?

Accepting payments is very simple.

Apple Pay is easy to set up, so your customers can pay quickly and securely with their favorite device. If you already accept credit and debit cards, simply contact your payment processor to receive payments via Apple Pay. Learn more about the Apple Pay merchants page or contact sales support.

Let everyone know that you accept Apple Pay.

There are two convenient ways to show customers that you accept Apple Pay. Download the Apple Pay icon image to use in Email. mail, on the terminal screen and on its website. And order Apple Pay stickers to insert into your storefront and cash register.

It has long been clear that the future belongs to non-cash payments. Many electronic payment systems with extensive functionality are proof of this. But Apple has gone a step further - it has combined all the contents of your wallet on your phone. Now you don't have to carry an endless number of cards with you: you can pay for everything with your smartphone. Let's take a closer look at the Wallet app on the iPhone - what it is and how to use it.

What is Apple Wallet?

Modern technologies are rapidly developing and gradually simplify the life of users in everyday things. Even money befell this fate. For a long time, cash has not been the most convenient payment method. Non-cash transfers and plastic cards have significantly increased the level of comfort when purchasing goods.

But you also need to carry plastic with you. Each of us has a lot of bank cards and discount cards in our wallet. Apple developers have solved this problem by allowing their customers to use one Apple Wallet app instead of a bunch of cards.

Apple Wallet is a mobile application that allows all iPhone and iPod Touch owners to use their digitized version from their gadgets instead of plastic cards. You don't have to carry anything with you, everything you need is in your phone.

What cards and other features does it support?

The functionality of the application is quite extensive. With it you can transfer to the electronic version:

  • credit and debit bank cards;
  • discounts;
  • club cards;
  • season tickets;
  • tickets.

As a means of payment, you can use Visa and MasterCard payment cards of most banks:

  • Alfa Bank;
  • St. Petersburg;
  • VTB 24;
  • MDM B&N Bank;
  • Sberbank;
  • Raiffeisen.

The application supports the Yandex.Money electronic payment system. Also partners are mobile operators MTS and Megafon.

When purchasing tickets through applications that are compatible with Apple Wallet, they are automatically loaded into your e-wallet. Currently working with the system:

  • Aeroflot;
  • Aeroexpress;
  • Ostrovok hotels;
  • Hotels Hotels;
  • AirBnb;
  • Booking.

If your gadget supports Apple Pay technology, you can pay everywhere with the device itself. To do this, you just need to upload your card data to Apple Wallet.

Application setup

Apple Wallet app is included in the standard set of programs when purchasing a gadget. To set up work with it, you need to transfer the data of all tools that you want to add.

To add a payment card you need to go to the application and click "Add payment card". After that, follow the instructions that will appear on your screen. This can also be done through the bank's mobile application.

There are several ways to add store maps:

  1. Follow the link from SMS, social networks or e-mail.
  2. Scan the barcode from the card itself.
  3. Open a notification from the Wallet app after you paid with Apple Pay.
  4. In a mobile application or on a store website.

If you have multiple Apple devices, you can connect different maps using your Mac via the Safari browser. To do this, you need to enable iCloud sync.

For individual settings, you must click on the "i" icon next to the card you need. After that, the card will turn over and the following actions will be available:

  • removal of the card;
  • sending a card via iMessage, AirDrop or mail;
  • updating information on the card;
  • open or install a store application (for store maps);
  • enable / disable updates;
  • enable / disable alerts.

Setting up the application does not require special skills and abilities. The program interface will tell you what you need to do for a specific action.

Pay with Wallet

In order for you to be able to pay for purchases using Apple Pay, 2 conditions must be met:

  1. You have one of the latest devices with iOS 9 and up.
  2. You have added your payment card to Apple Wallet.

If these requirements are met, you can use your phone to pay wherever there is a terminal that supports contactless transactions. The principle of the system is somewhat similar to paying for Pay Pass - to pay, you just need to bring your phone to the terminal. The only difference is that you need to keep your finger on the fingerprint reader during the transaction.

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