Hotline health. Hotline of the Ministry of Health of Russia: round-the-clock telephone number of the Ministry of Health

I ask you to express gratitude to the doctor of the 175th polyclinic Kalinina Yu Ya for professionalism and sincere attitude.

I went to the dentist today, it's just awful. Why do we pay taxes? The dentist, having learned that I want to treat for free, already spoiled her mood.

I express my gratitude to the doctor - therapist of the day hospital of the 88th polyclinic on the street Architect Vlasov house 31a Ogoltsova Natalya Ivanovna for her Good work. An attentive and conscientious person. She prescribes competent good treatment for our patients. Thanks to her for her golden hands. She is a doctor from God. I ask the administration to pay attention to this.

Why in the clinic they do not give a referral for the delivery of oncomarkers, they say that only in the direction of an oncologist. Everywhere they write and say to identify the early stage, but here there is such a twist. It turns out that oncology can be revealed when not when it will be treated, but a direct path to another world. This analysis has been done before. What was the matter I wanted to know. My grandmother and mother died of oncology, I'm afraid I want to get checked, but they won't let me. I am a pensioner and I have no money for paid tests.

Good day!
I wanted to thank the therapist Semenova M.M. (polyclinic No. 19 fl. No. 3) for her attentiveness to the patient, regardless of age, for correct selection medicines. We need more such competent doctors.

The indifference and rudeness of all medical personnel, starting from the grandmother in the wardrobe and further everywhere, including the minister and the ministry.
If you do not want to treat, go to the satirist, they will gladly accept you there.

Since the summer of 2018, a new service for the treatment of home-based patients has been introduced at the polyclinic No. 67, branch No. 3 at the address: Zatonnaya St., 11, namely, patronage services. Such patients in this medical institution about 600 people, and there is only one doctor, and you have to wait several weeks to get some kind of help. I give an example - my husband, Evgeny Vitalievich Barabanov, born in 1934, needs to do a blood test for INR (deep vein thrombosis) once a month, and determine PSA (prostate cancer) once a quarter, and for this it is necessary to call a patronage doctor in order to so that he fills out an application for a nurse to take blood from a vein. How long it may take is unknown. But the PSA analysis must be submitted to the doctor at the oncological dispensary No. 4 by the time he appoints. Before such an innovation, it was enough to come to a therapist, get a referral for taking a blood test at home, get the result of the analysis, and all this took a maximum of 10 days. V currently Therapists send my appeals to the doctor of the patronage service. The current innovation has rejected home-based patients from receiving medical care in this clinic. Maybe it is worth returning to the previous order?

Hotline numbers of the Ministry of Health of the Moscow Region:

Hotline of the Minister of Health of the Moscow Region: 8-925-548-56-47 - multi-channel (on issues of preferential drug provision);

Hot line of the Ministry of Health of the Moscow Region for drug supply: 8-498-602-03-59.

Opening hours: Mon.-Thu. from 8.00 to 16.45, Fri. from 8.00 to 15.30, except holidays (lunch break: 12.30 -13.00) Helpline for vaccinations of the MHC AIDS - helpline for emergency medical and psychological assistance in crisis situations "Helpline" for drug addiction, HIV / AIDS "Helpline" obstetric services Telephone for psychological assistance in Moscow State Budgetary Institution "Moscow Service for Psychological Assistance to the Population" of the Department of Labor and Social Protection of the Population of Moscow

Ministry of Health of the Moscow Region

1. Answers of specialists on all issues of interest to the "life" of a medical organization;
2. Help and support in solving various kinds of problems: claims from patients, inspections by supervisory authorities and much more;
3. Regular informing about all changes in the legislation in the field of healthcare of the Russian Federation;

Hot line The Moscow Department of Health will allow you to ask questions and complain about the medical services provided. In this article, we will consider the main goals for contacting the institution and provide telephone numbers for communication.

The Department of Health is the organization responsible for managing medical institutions. It has several features:

1. Development of basic provisions and orders.
2. Regulation of institutions.
3. Monitoring the quality of services provided.
4. Improving the functioning of institutions.
5. Property management.
6. Punishment of employees who grossly violate the rules.
7. Organization of inspections.
8. Acceptance of proposals from the public.
9. Processing of incoming complaints, their study and preparation of an official response.

These are the main tasks of the Department of Health. That is, he controls the functioning of institutions and interacts with citizens. This organization is a rather important link and takes on the solution of the main issues.

Hotline of the Department of Health of the Moscow Region

What questions can you ask:

• Associated with the provision of subsidized medicines.
• For vaccination.
• Health related.
• Questions about the provision of medical care.
• To provide vouchers for treatment in a sanatorium.
• You can leave your suggestions for improving the work of medical institutions.
• Complain about bad service.
• Report violations in medical institutions.
• To transfer information about the revealed facts of corruption in hospitals and polyclinics.