How to find out the latest calls to mts and what to do. Detailing MTS calls: all methods of receiving a printout of calls Contacting the MTS office

MTS provides a wide range of services through self-service. For any subscriber, detailing of MTS calls is available free of charge in the Personal Account. This opportunity can be used without a preliminary statement from the subscriber or contacting the company's office.


An example of MTS services detailing

A similar operation can be performed with the help of the salon employees, for this you need to visit the office at the place of registration of the SIM card and order a printout using your passport. This service is paid, at the time of writing the review is 75 rubles with delivery by mail and 150 rubles. with courier delivery. The service can be provided at an urgent rate.

Why can't I order detailing?

Errors in the filling form can become a problem in the formation of a document on the details of calls. For example, it may be an incorrect time period. In this case, you need to repeat the procedure again and wait for the document to be generated. The process of generating the report takes some time.

Regularly receive information about calls

Regular receipt of details about calls and sms is offered as an additional free service in some tariffs, for example, in the Smart series.

How to add a regular detailing service:


A personal account report once a month will help you to fully control your expenses.

Receiving information on the latest calls via ussd

At MTS, subscribers are given the opportunity to find out information about paid and free actions and services received over the last day. This service used to be called Five Activity Information, but features have changed the concept and is known as Today's Spend.

Numerous services are available to users that can be connected in various ways. Service "Expenses for Today" allows you to quickly monitor changes to your service package. In addition, you can always order detailing of transactions from the phone, which is provided as a document in your Personal Account or sent to your e-mail. If you are now interested in how to enter and see SMS in your MTS Personal Account, go to the "Internet Assistant" section, then to "Cost Control" and "Detailing. Specify the data, and an appropriate document will be generated for you.

How to get data on today's expenses in MTS:

  • dial * 152 #, in response you will receive a decryption of services, then you need to re-dial the ussd code, which is written next to the line "Expenses for today";
  • view messages and read the report on events during the day, which is generated from 00.00 hours.

These simple tips will help you manage your expenses and check your actions or done from your phone at different times.

Contacting the MTS office

To get the details of MTS calls through the Personal Account in the MTS salon, it makes sense to contact the place of registration of the SIM card with a passport. Quite predictably, the request for someone else's number in the MTS salon will not be processed.

If the provider's security service detects violations, it can block all personal accounts until the circumstances are clarified. In this case, the connection will only be incoming, as a result, the owner or by power of attorney will have to take all the documents that the registered person provided and confirm his / her / relatives' right to the number.

  • Go to the "Internet Assistant" section, then to the subsections "Cost control" and "Call detailing".
  • Fill in the information on request: the period where to send the document, and its format.
  • Watch for the message that the request was accepted.
  • Expect a document that will come to the specified e-mail (better registered) or will be available within 3 days in the Personal Account in the "Ordered Documents" section.
  • Delay in receiving SMS detail

    If detailing does not work in the MTS personal account, this may be for the following reasons:

    • your request for detail has not yet been processed and is taking time;
    • you entered the wrong e-mail for delivery;
    • information in your personal account is not updated due to problems with the Internet line;
    • there was a failure or an error in the application process.
    • exit and re-enter your Personal Account - the information will be completely updated;
    • wait until the document is formed;
    • order detailing again, making sure that your application is accepted (there will be a message on the screen);
    • contact support by phone.

    You can also get SMS details in the MTS communication store at the place of registration of the SIM card with a passport.

    Archive of messages in your personal account

    In addition, there is also an archive of sms messages, provided that the SMS PRO service is connected.


    You can find it on the left side in the "My MTS" service. Services - message archive.

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    Call barring MTS is a need that periodically arises for many users of different mobile operators in Russia. The reason for this may be different circumstances, but regardless of their nature, it is better to study the specifics of connecting and using the call barring function in advance. The option has its own characteristics, connection requirements, terms of use.

    MTS call barring is an add-on that allows you to avoid calls in any direction to the number. The list of so-called "unwanted" numbers is regulated independently, and adjustments are made to it at the request of the client.

    The blocking function works simply:

    • the client contacts the company with a request to activate the service (activation is available through the personal account, combination, SMS command);
    • when the service is activated, the call to the specified number is not made;
    • blocking of incoming numbers is available, which allows you to completely protect yourself from unwanted calls.

    Pros and cons

    The positive aspects of such a function are obvious:

    1. Call restriction allows you to get rid of communication with unwanted people;
    2. In some cases, it will protect the client from spam;
    3. Fast connection and disconnection of the service;
    4. The ability to block an unlimited number of numbers;
    5. Affordable price for the service;
    6. Helps to avoid accidental calls.

    There are no unambiguous disadvantages in the function, but there are pitfalls:

    • occasionally there are problems with blocking numbers of other mobile operators;
    • possible system failures;
    • the procedure for blocking and unblocking is not always realistic to carry out quickly (often this requires an Internet connection).

    The cost

    The cost of the call mute function is regulated by how many numbers the provider's client has blocked. As a rule, payment for the service is charged on a monthly basis, and how much it will cost for you depends on the terms of the tariff. Look for information in your personal account, or contact the manager of the call center of the operator.

    How to use the call barring service on MTS

    After you have contacted the company and connected the service, select the type of call restriction and dial it on your mobile phone using the appropriate combination.

    Example: * classification restriction code * access password # call
    The default access password is 0000. Entering it incorrectly 4 times blocks the service. Reconnection is required for recovery and normal operation.

    Deny codes

    1. In order to disable all outgoing calls, enter the code 33.
    2. Outgoing calls in roaming are prohibited by code 331.
    3. If the client wants to deactivate outgoing calls in roaming, but leave them addressed to their home country, enter the code
    4. Barring incoming calls to MTS - dial 35.
    5. All incoming calls in roaming are blocked by combination 351.

    How to enable the barring of incoming calls on MTS

    To activate the service of deactivation of incoming calls by your number:

    • dial the provider's manager;
    • use the item in your personal account.

    Barring international calls to MTS

    Among the spectrum of this function, the client can also bar outgoing calls and incoming calls between countries. The type of disconnection is selected by coding and is specified when the service is connected. If the code was entered incorrectly, you will have to deactivate the service and then activate it again, but with the correct code. Money for this will not be compensated, even if no calls have been blocked during the blocking period.

    Ban on outgoing

    The service also provides for a restriction on a part of outgoing numbers. Thus, the client has the ability to deactivate calls abroad.

    What is TS?

    TS is a type of telephone signal. It is this criterion that sets the type of signal limitation, and works on the principle of encoding.

    How to disable the call barring service for mts

    All actions with the service are performed in your personal account on the MTS website or in the operator's contact center. Before connecting to the service, carefully read the terms and conditions provided by it. If you have questions or difficulties, please contact MTS employees. It is also possible to disable MTS call barring using combinations.

    The list of services of any telecommunications operator includes not only the line of tariff plans, but also additional options for the possibility of self-tuning the offer for personal needs. Call barring MTS is responsible for controlling incoming and outgoing calls in Russia or in roaming. The service is in sufficient demand today, however, many users do not know how to activate it.

    In this article, we will consider:

    • a detailed description of the offer for everyday use;
    • advantages over third-party software;
    • service cost and activation methods;
    • activation and deactivation system by sending USSD requests with special codes;
    • types of telephone signal and methods of prohibiting certain directions.

    Call barring MTS is a special offer from a telecommunications operator that allows you to restrict incoming and outgoing calls on any mobile phone in your home region, roaming and other directions. The service can be used to get the maximum savings from calls and is activated when the need arises.

    Benefits

    We can immediately highlight the advantages of the MTS Incoming Call Barring service:

    1. no additional software installation required;
    2. the service can be activated on any model of a mobile device;
    3. detailed configuration of the functionality using the USSD request system allows you to perform independent configuration;
    4. you can manage calls in your home region, throughout Russia and in roaming;
    5. affordable service cost and the ability to activate and deactivate the service at any time.

    The cost

    Another feature of the offer from Mobile TeleSystems is the absence of a fixed price. The subscription fee for using the service will depend solely on the current tariff plan. You can get detailed information about the cost of service:

    • in the official paper documents handed out after the conclusion of the service contract;
    • on the TP detailed description page on the MTS website;
    • by contacting customer service. To do this, we offer a free number to call the service center, a panel for sending a text request on the company's website, or an independent appeal to the nearest service office in your city.

    How to use the call barring service on MTS

    Having figured out what kind of service it is, let's start studying ways to activate the offer and further manage the service. The options can only be used by subscribers of tariff offers with a fixed monthly fee. If you meet this criterion, you can activate the service in the user's personal account. The control panel is available both in the browser and as a mobile application for smartphones operating on the Android and iOS operating systems.

    To activate:

    1. Go to the corresponding page of the official website or download the application from branded sources;
    2. Go through the registration and further authorization process in the personal account system;
    3. If everything is done successfully, after logging in you will be redirected to the main page of the system. Here select the section of additional options;
    4. Find "Barring incoming and outgoing calls" in the proposed list and activate the function.

    Further work with the system requires knowledge of special codes, which will be studied in the next section. You can also activate the above service at the operator's office.

    Deny codes

    As mentioned earlier, detailed configuration requires knowledge of special codes that can be sent as a USSD message. It should be noted that for stable operation, a positive balance of funds on the balance of the personal account will be required.

    How to enable the barring of incoming calls on MTS

    Don't want to receive incoming calls from a specific region? It is quite simple to do this, enter * 35 * password * TS # and send the received text. The default password is "0000", which you can change to a more secure one at any time. If everything is done correctly, you will receive a corresponding notification. We will consider what a vehicle is in the corresponding section.

    Barring international calls to MTS

    Most modern subscribers know that many incoming calls from roaming can also charge funds from the balance of your personal account. For maximum savings, you can deactivate such calls by sending a combination * 351 * password * TC #. Description of additional input parameters is identical to the request above.

    Ban on outgoing

    You can also bar outgoing calls if you wish. * 33 * password * TC # for all such calls, * 331 * password * TC # to restrict international calls. It is worth noting the combination for changing the password: ** 03 * 330 * old code * new code * new code #... If the parameters are correct, you will receive a corresponding notification.

    What is TS?

    When studying combinations for sending requests, you need to specify the vehicle everywhere. This parameter stands for "connection type" and can be entered at will. If you do not specify a vehicle, the constraint will be imposed on all types.

    The following combinations are available here:

    • 10 - limit all types;
    • 11 - prohibition exclusively on voice data transmission;
    • 13 - ban on the use of fax;
    • 25 - deals with working with the World Wide Web.

    The change can be made at any time.

    How to disable the call barring service on MTS

    Considering how to disable the MTS call barring, here you can highlight the already familiar user control panel. Similarly to activation, any option can be deactivated in your account. The algorithm is preserved in this case.

    Answering the question "how to remove a certain restriction?", In this case, you will be helped by resending the request with the appropriate ban code. Details on this item are given above.

    Reading time: 3 min.

    The operator's financial report is complete information about the client's balance and his current expenses for the selected period. In the detail of calls, the phone numbers and location of the subscribers with whom the conversation took place and its duration, the number and time of Internet access and the amount of charges for additional services are indicated.

    The printout of calls also shows the number of SMS you sent and their cost. The message texts themselves are not saved, so it is impossible to get them in a detailed report.

    How to get details of calls and SMS on MTS?

    Before the advent of the Internet Assistant, it was possible to analyze your own expenses only when contacting telecom stores. This method is still available today. In order to order a printout of the report, you must present your passport and fill out an application form, which requires you to indicate how long it takes to display the report.

    If you need to pay for the printout of the report in a communication salon, when you request it in your Personal Account, you can get it absolutely free.

    MTS personal account - Call detail

    You can quickly make a printout of calls for any period requested by you using the Internet Assistant.

    1. To do this, you first need to go to the MTS "Internet Assistant" ihelper.mts.ru and follow the menu link "Call detailing".

    2. At the first stage, the system will offer you to select the MTS call detailing period. This can be done either manually or using a template - “week”, “month”, “3 months”. After selecting, click "Next".

    3. At the next step, it is possible to order a report by email (in this case, you should enter your e-mail). If you check the box on the word "Internet Assistant", the "printout" will appear directly on the browser screen.

    4. To save or open the details of all MTS calls for a certain period on a computer, you will need to select a format. We recommend choosing "HTML", then you will be able to view the details of incoming and outgoing calls from MTS without additional programs.

    5. At the last stage, you need to check all the data, click the "Order" button and follow the link "Ordered documents". A report on all conversations on your phone and sent sms will appear in a couple of minutes. Here you can also download the previously ordered call details for any period.

    You can get acquainted with the status of your current account without ordering a printout. When you enter your Personal Account, you will see:

    • the state of the current balance;
    • current expenses for the nearest period;
    • if the service is connected - information about the promised payment;
    • the rest of the package Internet, sms and mms;
    • the state of the personal account.

    Getting express detailing

    Call details of the last five conversations or SMS of an MTS subscriber can be ordered using a special command * 152 * 1 #.

    In response, you will receive an SMS, which will list your last actions and their payment. If you have not made any calls recently, the text of the message will indicate: "There have been no paid actions for the last two days."

    You won't be able to get full cost control with this command.

    How to detail calls to someone else's number?

    Situations are different and sometimes you need to control the costs of someone else's number. But getting a printout of calls from another subscriber is much more difficult. If you have a person's passport and his notarized consent to this procedure, the details of his calls can be easily obtained in any MTS salon.

    Through the Internet in your Personal Account, you can make details of another person's calls only if you have his phone in your hands to receive a password and log in.

    It is necessary to prohibit outgoing calls from the phone, for example, if the phone is often in the hands of a child, or you do not want to pay for paid incoming calls when traveling abroad. In these cases, the "Call barring" option from MTS will help. The service blocks: outgoing, incoming, international calls. How it works and how it will help the subscriber, we will describe below.

    Description of the Call Barring service

    The service allows you to set a ban on the following types of calls:

    • all incoming;
    • all outgoing;
    • all outgoing to other states.

    In addition, you can deny all incoming while traveling around the country and traveling in foreign countries. Usually such calls are paid, and then the option becomes relevant.

    The cost

    Each tariff has its own cost of the Call Barring service. Remarkably, it is not always indicated. Sometimes you need to connect and disconnect this service in order to find out how much the payment for it is. For example, it is 30 rubles per month. You can find out the cost in either the MTS application. Next to the "Connect" button, the monthly fee and connection price will be indicated.

    How to turn on, turn off and check

    You can connect the option on the MTS website in your personal account or in the phone application:

    1. Go to the "Services" section.
    2. Click on the "Available" button, then on the "Call and SMS control" tab.
    3. Click on the subsection "Call and SMS Restriction".
    1. Click on the "Connect" button. Next to it, the service cost for your tariff will be indicated.

    After you receive a confirmation message on your phone, you will need to configure the service. To do this, dial a special command: * Barring code * Access password # Call. Let's consider it in more detail. The ban code is presented in 5 variants:

    • 33 - barring all outgoing calls;
    • 331 - prohibits outgoing international calls;
    • 332 - blocks outgoing international calls, except for those addressed to the "home" country;
    • 35 - will block all incoming calls;
    • 351 - incoming roaming.

    The access password consists of 4 zeros - 0000. If you enter it incorrectly 4 times in a row, it will be blocked. Thus, if you need, for example, to prohibit all outgoing calls to other countries, you need to dial: * 331 * 0000 * "Call", restrict outgoing: * 33 * 0000 * "Call". To recover the password, you need to disable and enable the option again.

    We will describe how to use the service. To do this, type one of the following commands:

    • ** 03 * 330 * [old password] * [new password] * [new password] #. It will allow you to change your password.
    • * [barring code] * [access password] (* TC) #. With its help, a restriction is established for all types of calls. Below we will explain what a TS is.
    • * # [barring code] # - allows you to check whether the service is activated or not.
    • # [barring code] * [access password] (* TC) #. Cancels one of the types of prohibition.
    • # 330 * [access password] (* TC) #. Cancels all kinds of calls.

    Do not forget to press the "Call" button at the end of the command. ТС - this is the abbreviated type of telephone signal: voice call, fax, data. Each type has its own code:

    • 10 - all types of signals;
    • 11 - voice;
    • 13 - fax;
    • 25 - data (however, what data, the operator does not specify).

    It is possible not to dial the vehicle, then all types of signals will be prohibited.

    Now let's look at how to disable the Call Barring service on MTS. This can be done in your personal account on the operator's website or in the phone application. Just go to the "Connected services" section, select this option and click on the "Disconnect" button. The request will be processed, and then an SMS will be sent to the phone, stating that the service is deactivated.

    How does it differ from the Black List service?

    The "Blacklist" option also allows you to protect yourself from unwanted calls. You can block international or long distance calls. The subscriber sets the rule according to which the blocking will occur. But it also has a number of significant differences from the service considered in the article. They are presented in the table.

    In addition, the cost of the "Black List" for all tariffs is the same and amounts to 1.5 rubles. per day, and the cost of Call Barring differs for different tariff plans.

    Do I need an option

    If all incoming and outgoing calls are barred, what is the point of using the phone? Therefore, if we talk about the expediency of the service, then it can really come in handy as a temporary measure, for example, when traveling abroad. Or if they buy a phone for a young child, and the subscriber does not want him to call anywhere from him.

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