Disable all unnecessary mts services. USSD requests MTS. Personal appeal to the office or a call to the operator

If you find that money began to disappear from your account, and you don’t understand where, then it’s worth checking the list of connected paid services and, if necessary, deactivating them.

Checking connected services on MTS

Before disabling anything, you should find out what options your money is spent on paying for. You can check the paid subscriptions of your MTS operator as follows:

• Send an empty SMS to 8111. You will receive a response message with a list of all connected services: paid and free. In response to SMS with text 1 you will receive a list of paid options, SMS with text 0 - a list of active free services.
• You can check using the USSD command *152#. Dial this number on your phone, then select "Your paid services" in the menu that appears. You can bypass this action using the direct service command *152*2#. Then you can choose: learn about connected paid subscriptions or get information about paid services. In response, you will receive an SMS with a list of connected services and detailed instructions on how to disable them.
• Use the "Personal Account" at login.mts.ru. To register, you will need to enter a phone number and password from SMS, and a method of authorization through social networks is also provided. After entering your personal account, go to the "Tariffs and Services" section, then select "Service Management", you will be redirected to a page with a list of connected options.
• Install the My MTS application on your smartphone. It is available in Google Pay (for Android 2.3 and above), App Store (for iOS 7.1 and above), or Windows Store (for WP 8.1 and above). In the main menu of the application, you will find the "Services" tab, there is a list of all connected services.

Disconnect via USSD command or SMS

There is no single combination that allows you to deactivate all paid options at the same time, but most of them can be turned off manually one by one. For deactivation, certain USSD commands, short codes and numbers are provided to deactivate services via SMS. The table contains common paid options of the MTS mobile network operator and ways to disable them:

Deactivation via mobile app

Using the My MTS mobile application, you can not only view the list of options, but also disable paid MTS services. To do this, follow these steps:

1. From the main menu of the "My MTS" application, go to the "Services" section.
2. A list of options will appear on your screen, opposite each of them there will be a toggle switch.
3. To disable the option, move the toggle switch to the OFF position.

Management through a personal account

Having gained access to your personal account on the official website of the operator, it is possible to disable paid services on MTS according to the following algorithm:

1. From the personal account page, go to the "Tariffs and Services" section.
2. Select "Service Management".
3. You will be redirected to a page with a list of all connected services.
4. Opposite each of them you will see information about the connection date and cost.
5. To deactivate an unnecessary option, click on the "Disable" button opposite the entry.
6. After the performed operations, you will receive an SMS message from the MTS operator with a report on disabled options.

Personal appeal to the office or a call to the operator

Some services of the MTS operator cannot be disabled independently, or through the "Personal Account", SMS or USSD commands. These options include, for example, "Parental Control" and "Prohibition of Content". You can refuse them only through the contact center by making a call to the operator, or in a specialized MTS store.

Video

MTS is a mobile operator with many services in its arsenal. The most popular among them is the Internet service. For tariff plans where such a service is provided, the Internet is connected optionally. For the rest, you need to connect it yourself. If most users do not have problems during the connection process, then the opposite is true with its disconnection. After analyzing the speed of the provided Internet, some users want, but do not have information, how to disable an additional package of services on MTS.

Additional Internet on MTS

This service is automatically activated when you change the tariff plan to "Smart" from MTS, but you can only disable it manually. This is very inconvenient, since some users do not know about the activated service, and the monthly fee is deducted from their account without them noticing.

The simplest ways how to disable the service additional internet package on MTS This:

• dial USSD command *111*936# and press the "Call" button, where in response to the information message, enter the number "2";
• through the menu of the MTS personal account;
• to disable the additional Internet service on the MTS tariff plan "BIT" you need to send an SMS message with the text "1" to the number 2520;
• in order to cancel the additional Internet package of the SuperBIT tariff plan, you need to send an SMS message with the text “1” to number 6280.

How to disable additional services on MTS

There are several proven ways how to disable additional services on MTS or learn about their activation:

• call the call center 0890 and, following the instructions of the autoinformer, call the operator back;
• the autoinformer can suggest the necessary combination of numbers that you need to dial in order to get information about connected subscriptions;
• dial the USSD command *152*2# on your phone and press the call button or a combination *152# and a call, where in the response message through the section "Your paid services" you have chosen, you can find out about the names of the connected options and the monthly fees for them.

All this can be done faster if you go to your MTS personal account. After authorization or registration in it, you will enter the system, where the menu will have the option "Subscriptions". This section will list all activated subscriptions and additional services. And the easiest way to disable additional MTS Russia services is to put "Delete subscription" in front of each service.

To disable the service, go to the "Tariffs and Services" section, where in the "Management" item there is a list of all connections to the MTS number.

MTS Russia can be attributed to a client-oriented company that offers subscribers a whole range of paid and free services. Some of them are connected automatically when purchasing a package, some are activated by the user. In most cases, the self-service system supports the deactivation of a paid service. Operators offer customers to customize the features themselves. And this means that you can disable any paid and free service at any time.

The easiest way to get information about options is by using the "Details and Services" function in the Internet Assistant. Typically, payment for such services is charged regularly once a month or daily when used.

In the MTS Personal Account, you can disable paid services in the "Tariffs and Services" section and then select "Service Management", for example, the most popular and well-known of them:

• service "Beep" with music instead of beeps;
• "Everywhere at home" - allows you to save on calls when calling between regions;
• "Supervised child" - tracks the location of children on a mobile phone.
• "All Russia" - discounts on calls for "Smart Business" plans;
• "Bit" - connection of Internet traffic;
• entertainment content, such as weather forecast or dating.

Paid services include subscriptions, music, news and entertainment channels, caller ID, and more. Free services are free of charge maintained support service numbers, SMS, self-service office, as well as a service for informing about the balance, connecting a loan, etc. A complete list of connected services available for free can be obtained in the interface of the My MTS web application or in the Personal Account section described earlier.

MTS self-service services: how to find out about connected services

Many MTS subscribers do not think about the fact that they can manage their budget and control the costs of telecommunications services. For example, in addition to the subscription fee, as part of a promotion, plan, or as a result of self-activation, a number of paid services can be connected that are not particularly needed.

You can manage your service package in different ways, the most obvious of them, of course, is the My MTS web application account, you can use your personal account at any time if you have a smartphone - it is accessible from a mobile device. In the MTS account in the Personal Account, periodic services paid once a month will also be reflected in the account details. This report can be requested and obtained directly from the main page of the self-service office by clicking on the "Details" link.

Manage Connected Services in the My AppMTS

My MTS is a customer service portal that gives you extensive control over your provider's services. They can be connected and disconnected independently by the user at any convenient time.

As for paid and periodic services that are activated on the user's phone, an exhaustive list can be found in the "Tariffs and Services" section, then select "Service Management". The screen will display the entire list of available services that can be deactivated without additional contact with the provider's office. In the same way, they can be activated as needed, so as not to pay for unused features.

Service managementMTSthroughsms

A list of services provided to you free of charge can be obtained by SMS by sending the text "0" to the number 8111. To highlight opportunities that require payment, a "0" message is sent to the same number. After receiving the list, all unnecessary options can be disabled in one of the following ways:

• via SMS;
• when entering short commands;
• through a call center;
• in the MTS Self-Service Office account;
• in the cabin.

Service managementMTSby usingUSSD

USSD is a specialized service provided free of charge by all telecom operators, which involves managing service plan options using short commands. For information about all available services, enter ✶152#, and when you enter ✶152*2#, the services for which money is charged are displayed. The same can be done using the mini-menu that is displayed when the command is activated. This service is intended for subscribers who do not have the opportunity to use free web access.

Many users of smartphones and tablets are increasingly wondering how to disable services. For which you have to pay money? The mobile operator provides users of its services with the opportunity to connect additional options and use various bonuses, but sometimes it also happens that services are connected automatically. Some paid services can be connected to the subscriber's number under the guise of a bonus, which can only be used for free for the first month. Then the subscription fee is deducted from the account, which is not always known to the subscriber himself.

It also happens that, having connected a certain paid service, the subscriber uses it only for a certain time, and then, out of uselessness, simply forgets about it. As a result, it turns out that the account needs to be replenished more often, and where the money goes from the subscriber number is not clear. In this case, it is recommended to simply disable all additional paid services so as not to pay in vain for them.

In a separate article, we tell MegaFon subscribers.

But how do you know which services you need to deactivate, and if there are any paid services on your number that you don't know about? To view all the information about this, you should dial the ussd request - *105# and press the call key. You will be provided with information about the current services on your number, for which an additional fee is charged.

What are you paying for?

Since the company provides a huge number of additional services, not one of them, but several at once, can be activated on your number. You need to know how to disable connected services so as not to pay extra money. It is difficult to list all additional services from a mobile operator, but you can conditionally group the main options that can be activated on your number for a fee.

We want to inform you that often users need to save money, how to do this, we write in a separate entry.

Entertainment services and subscriptions

If you have connected a service such as news notifications in a particular area, SMS jokes, horoscopes, aphorisms, reminders of common holidays, then you can disconnect from such services by knowing certain combinations.

*808*0# — request to deactivate the Kaleidoscope service. You can unsubscribe from it if you have been subscribed to news messages. *770*12# — request to deactivate the "Change the horn" service. If you subscribe to a service that allows people who call you to hear music instead of beeps, you will have to pay an additional fee. *660*12# - deactivation of the "Personal beep" service. This service is activated in order to listen to music instead of beeps when making outgoing calls.

Commands to disable additional options for SMS messages and calls

• ✶105✶0082✶0# - with this command, you can disable the "Unlimited Communication" service. It is intended for free calls within the network.
• ✶105✶1132✶0# - with this command, you can disable the connected option "Call your own", which is designed for free communication within the "Warm welcome" tariff plans.
• ✶456✶6# - disable unlimited SMS messages.

Read also the instructions - for all users.

How to disable additional communication services:

• ✶502✶4# - with this command, you can disable the "Super Caller ID" service, thanks to which the subscriber determines other people's numbers. ✶130✶4# - by dialing this combination, you will deactivate the Black List service, which blocks access to your subscriber number to those numbers that you have included in such a list.
• ✶656✶0✶2# - with this command, you can deactivate the "light" version of the mail.
• ✶656✶0✶1# - disable the full version of the mail service. ✶134✶0# - disable the service that allows you to constantly see the balance of funds on the display ("Live balance").

Disabling roaming services

• ✶570# - disable the service that allows you to make calls throughout Russia at a reduced cost ("All Russia").
• ✶105✶1037✶2# — in case you forgot to turn off the paid service upon your return from Crimea.
• ✶105✶0042✶0# - disable the Internet throughout Russia service.
• ✶105✶0060# - deactivate the "Vacation Online" service (calls in roaming).

If you want to disable paid services, you need to visit moy-m-portal.ru/moi_podpiski. You will not be able to perform these actions through your personal account, since information about additionally connected paid services is not displayed there.

By going to the specified site, you can use a convenient service, but you can only enter through the mobile Internet. Otherwise, you will not be able to access the resource.

Personal Area

If you do not know the password for your personal account, you need to dial the combination ✶105✶00#. Your phone number is the username for entering the site. After authorization, look at the interface of the working office that opens in front of you. Information about additional paid services can be seen in the "Services and Options" section. Right there you can order the disconnection of services by ticking the boxes next to the items you need.

Sometimes subscribers are faced with the problem of unknown debiting of funds from the balance of the phone, because most of the operator's features are paid. This can happen when some additional features are connected to your number, but you do not remember when and which services you connected. In such a situation, the subscriber can check the connected services on the MTS and solve the problem of additional charges. Also, verification is necessary if you want to replace the service or vice versa to make sure that you have it on your phone for further use. For example, we know that this or that option is provided by MTS cellular communication automatically when the number is activated, and you wanted to check its availability on your phone.

The MTS operator has commands to check all connections, which allows you to easily and quickly find out about the additional options available on your phone:

Using USSD - commands for connections *152# . After entering this command and pressing the call button, you will see a menu in which you need to open the item Your paid services. In accordance with the menu, you need to click on the number 2. Next, select the section Options. After the procedure, you will receive an SMS - a message containing all the services associated with the number.

Another way is also USSD - command *152*2# . The command is entered without spaces or quotes. Next, press the call function on the phone. Here, a menu will also automatically open in which you need to select the number 1. All connected options will be sent to you in an SMS message. No commission is charged for this command, the procedure is not paid, just like the previous one.

You can open the autoinformer on your phone at 0890, where you can make the necessary checks.

You can contact the customer support service at 8 800 250 08 90, a specialist will answer any questions, including the availability of additional options.

In any case, if for some reason you are unable to check all the possibilities on your phone number using the commands yourself, you can contact the MTS mobile phone salon and get help from employees.

The last way to check connections is the "Internet Assistant", which can be opened in the user's personal account on the MTS website. All the necessary information will be located in the "Services" section.

Additional features common among subscribers, for which funds are charged, include the following options: “Caller ID”, “Call Barring”, “Call Forwarding”, “I'm in touch”, “You have been called”, “Conference calling”, “ Mobile office”, “Chat” and others. All these offers are paid and there are a large number of them, so it is important to periodically check their availability yourself and disable unused services.