Did you notice any problems with the iPhone speakers? Do you hear the crackling, the hiss or the sound is gone altogether? Macsouls wizards will quickly solve your problem.
Why does the speaker work only on the speakerphone?
In the iPhone 4, 4s, 5, 5s, 5c, 6, 6s, 6 Plus there are two speakers - the top and bottom. The first is for ordinary telephone conversations, and the second is for talking on handsfree, playing music and ringtones. If you hear the caller only after switching to speakerphone, then you have problems with the top speaker.
The upper speaker can fail for various reasons. Perhaps the most common problem is pollution. If the hole of the top speaker (speaker) is dirty or clogged with dust, you can try to clean it yourself before contacting the service center. Use a small brush with a soft bristle or a can of compressed air and try to shake out the dirt from the speaker hole. If this did not work, bring your smartphone to our service center for free diagnostics. Usually it takes no more than 30 minutes.
In addition to contamination, the speaker may not work due to a malfunction of the part itself. Perhaps, due to mechanical damage, the speaker itself went out of order or disconnected from the iPhone's motherboard. In this case, you will need to replace the speaker. In our service center this operation will take no more than an hour.
What else can cause problems with the speaker?
Virtually any serious mechanical damage can disable the speaker. If you dropped the iPhone, and then stopped hearing the callers in a normal phone conversation - most likely, after the fall of the cable connecting motherboard and the top speaker is disconnected. It is necessary to disassemble the smartphone and repair the malfunction, replacing the speaker with the cable.
For the dynamics of the iPhone is also harmful to moisture. Since there is a rather large hole for the speaker in the smartphone case, water droplets can easily get inside. This can happen, for example, when you are in the rain, put the smartphone screen down on a damp surface, accidentally spilled water on it. In this case, you will need to replace the iPhone's speaker and, possibly, a connecting loop.
Macsouls offers customers a free diagnosis of the device, during which the wizard will accurately determine the cause of the failure of the speaker.
In our service center, your iPhone will receive professional help. In an hour you can pick up a smartphone with a working speaker. We have been repairing iPhone and other Apple hardware for eight years now and can guarantee you consistently high quality of service.
Important! If you do not hear when you call, it's a problem with the microphone. If you do not hear it. In the IPhone since the 4th generation 2 microphones are used. One of them (the bottom microphone) is in the lower end part next to the charging / synchronization connector. The second one (top microphone) is located near the headphone jack (iPhone 4 / 4S) or between the camera and the flash (iPhone 5 / 5S / 6). Identify which one does not work - it's very simple. It is enough to check the sound recording in the recorder application and in the camera application. (when recording video, use the top microphone and in the recorder bottom)
When I talk, I can not hear or hear anything.
In case if you hear the interlocutor while talking on the iPhone, and he does not hear you - most likely this is due to the incorrect operation of the microphone, which is located below. It can be clogged with dust, or simply out of order. On this you can try to clean the grid, which is located next to the charging connector. If this did not work, you probably need to change the spare part. It also happens so often that when you talk, you close the microphone yourself with your hand while holding the iPhone while talking. In this case, the interlocutor may not be able to hear you well. To confirm that the microphone does not work, just open the recorder application and try to record the sound.The iPhone microphone works only on handsfree.
This is a consequence of the fact that the bottom microphone does not work and the upper one works. Try to follow the recommendations described in the previous paragraph.When recording video on iPhone, sound is not recorded.
If the sound is not recorded when recording a video, it means that the upper microphone does not work. In this case, you need to check whether the bottom microphone and speakers are working. As practice shows, in 90% of cases the microphone needs to be changed, but before that it is necessary to check whether it is closed if the cover is not clogged with dust / dirt. To confirm that the top microphone does not work, it is enough to turn on the speakerphone when making a call. If the other person does not hear you when you are talking on the speakerphone - this confirms that the top microphone does not work, since it is used for hands-free calling.This manual is also intended for iPhone 6
How much does it cost to replace a microphone on an iPhone?
You can find out the prices for repairing the iPhone in the section You can also order free diagnostics and our specialists will check all the functions of the iPhone in 10 minutes and answer your questions.Follow the instructions below if there is a problem with the microphone on the device. For example, your speech may sound unintelligible during phone calls or FaceTime calls or the Siri function may not perceive voice commands.
When making calls, using FaceTime or Siri functions, or when playing a recorded sound on an iOS device, the following problems may occur.
- Other users can not hear you during a phone call or FaceTime call.
- Interlocutors do not hear you well during a phone call or FaceTime call.
- Siri can not detect the voice response when the request is made.
- When playing a recorded audio, the sound is missing or distorted.
Testing the microphone on the device
To determine if the problem is related to the microphone of the device, rather than the program or cellular connection used, all microphones must be tested. The location of the microphone may vary depending on the model of the device. Information about the location of the microphone can be found on the device page.
iPhone
There are several microphones on the iPhone.
To test the main microphone on the bottom of the iPhone, open the Recorder program and tap the recording icon. Say something to the microphone and click the play icon to play the recording you made. Your voice should sound clear.
If your voice is quiet when making a call in hands-free mode, make sure that the receiver on the iPhone is not locked and not closed.
If in video recordings quiet sound or Siri does not hear you, make sure that the microphone next to the iSight camera (on the top corner of the iPhone, on the back side) and the receiver are not locked or closed.
iPad
To test the microphone on the iPad, record the video using the Camera application, and then play the recorded video. To test the sound quality, you can also make a video or video call using FaceTime.
iPod touch
To test the microphone on your iPod touch, open the Recorder program. Tap the recording icon, say something to the microphone, and then click the play icon to play the recording. Your voice should sound clear.
reference
If the problem persists after testing the microphone on the device, try the following.
- Disconnect all accessories connected to the headset jack.
- Be careful that your fingers do not cover the main microphone and iSight microphone when you hold the device or record video.
- Remove the protective film or cover covering the main microphone, iSight microphone or iPhone receiver.
- Clean the microphones or the iPhone receiver from dirt. The location of the microphones can be found in the user manual of the device.
The more complex the electronic device, the more functionality and capabilities the user has. Modern phones iPhone, representatives of such devices. But not infrequently, because of dirt, moisture, falls, gadgets break down, they begin to get bogged down, other unpleasant situations arise. For example, when your interlocutor does not hear you, then the microphone does not work for iphone 5.
In this article we will analyze why the microphone on the phone does not work from Apple, we will also touch on the topic of non-functioning speakers. Let's give clear answers to questions with instructions and detailed video how to solve the problem yourself.
Why does not the microphone work?
Why does the microphone on my iPhone not work? The answer is not so simple, we will understand. With the growing popularity of iPhones, there is a growing number of complaints about the quality of the sound recording properties of a not cheap gadget. The manufacturer is not always to blame, usually on the iphone 7 plus the microphone does not work because of dirt and dust that accumulates on the grid, due to careless user operation. 
On phones iPhone from model 4 and 4S, put on several devices. This was done for the comfort of the user, the devices acquired active noise cancellation systems. Now it became possible to talk without problems in a crowded or noisy place. A system of two recording devices intercepted noise, processed it, amplified the voice of the user, and transmitted sound to the speaker of the device. This greatly reduces the percentage of third-party noise. But for the comfort you need to pay, with the increase in the number of mini recording devices in iPhone, it has become a growing number of complaints from users that the iphone 5 does not work microphone.
- Dust and dirt on the mesh, covering the front speaker and microphone
- Line break
- Problems with the software
- The recent fall of the device into water, the oxidation of contacts and microcircuits
In 80% of cases, if the microphone on the phone does not work properly, you should contact the service center to replace the latter. Usually a loop is torn, or the contact on the board is removed, and you have to change the entire assembly. Scary nothing, spare parts are not very expensive, the time replacement of the front microphone for iPhone 6 takes no more than 30 minutes.
In the remaining 20% of cases, you can try to revive the speaker and microphone on the iPhone in-house, but first you need to determine which of the microphones stopped working.
We check working capacity
First, you need to understand, the interlocutor does not hear you, or you do not hear it. If you can not hear - the microphone does not work on the iphone 5s, if you do not hear it, then the speaker does not work at 6. Now find out which of the three or two speakers (depending on the phone model) does not work. This is done by the built-in software
- To test the main microphone (located next to the charging connector) on the iPhone 5, 5S, 6, 6 plus, 7, 7 plus, open the standard application "Dictaphone". We start recording what we say in the phone, do not read the volume of War and Peace, enough for three seconds. Now we turn on the playback, if the voice is audible, then the recorder is operating in the desired mode.
- To test the top microphone (located next to the iSight camera), you need to open the "Camera" and switch to the "Video" mode, turn on the recording, again, it will be 3-4 seconds. Plays a video if there is no sound or it is very muted, so the upper microphone does not work.
- You can check if Siri understands you, if not, then the top microphone does not function exactly.
Solution
If you find a problem when your microphone is not working properly on your iPhone 6, it is recommended to perform a number of actions before going to the service center.
- With a cotton swab, carefully clean the holes of the recording devices.
- We remove from the case iphone 7 not factory cases, films, stickers, other accessories.
- We take out the headphones from the socket
- Pull out the charger if connected
- You can try to restart the iPhone, it happens that the problem goes away.
- Try to install an update iOs
- When talking, please note whether you close the main microphone and iSight, located near the camera on the back side.
After carrying out these procedures, the microphone on the iphone models 6, 6 plus, 5, 5s, 7, 7 plus, should come to life, if it did not happen, you still have to carry the iPhone to the service center, most likely the case is in a loop or in a microchip.
Frequently asked Questions
We give examples of frequently asked questions.
At conversation the interlocutor does not hear me
Does not work microphone iphone, located at the bottom of the phone, near the charging connector. What to do read above.
I can only be heard on the speakerphone
Again, the microphone on the iPhone 5, located at the bottom, does not work. It is used for hands-free communication.
When recording video on iPhone, sound is not recorded
So on the iphone 6 does not work microphone, located at the top of the phone. Again, try the actions described above, often it helps.
Siri does not understand my commands
The upper microphone on the iphone 7 does not work well, you should check it. Methods read above.
When I call on FaceTime, I can be seen, but I can not hear
Problem in internet connection or upper recording device.
How much does it cost to replace a problem part on an iPhone?
Usually replacement of this part is not very expensive, up to 1500 rubles. But if it concerns a chip, which is responsible for coding speech and recording sounds, then you have to buy this microcircuit + installation work. It will already come out in 3000-6000 rubles. Given the cost of the phone, this amount is fully justified.
- Keep your iPhone 5s away from moisture
- Avoid hard drops of the phone, for this reason, tear the loop inside the device.
- Periodically clean the connectors from dust and dirt
- It is advisable to purchase a cover and protective film on the screen
Take care of your expensive technique!
