Notice a problem with your iPhone speakers? Do you hear the crackling, the hiss or the sound is gone altogether? Wizards Macsouls quickly solve your problem.
Why does the speaker work only on the speakerphone?
In the iPhone 4, 4s, 5, 5s, 5c, 6, 6s, 6 Plus there are two speakers - upper and lower. The first one is for ordinary phone calls, and the second one is for speakerphoneplaying music and ringtones. If you hear the interlocutor only after switching to the speakerphone, then you have a problem with the top speaker.
The top speaker can fail for various reasons. Perhaps the most common problem is pollution. If the hole of the upper speaker (speaker) is dirty or clogged with dust, you can try to clean it yourself before contacting the service center. Use a small soft-bristled brush or a can of compressed air and try to shake the dirt out of the speaker hole. If this does not help, bring your smartphone to our service center for free diagnostics. Usually it takes no more than 30 minutes.
In addition to contamination, the speaker may not work due to a malfunction of the part itself. Perhaps due to mechanical damage, the speaker itself has failed or disconnected from the iPhone motherboard. In this case, you will need to replace the speaker. In our service center, this operation will take no more than an hour.
What else can cause problems with the speaker?
Virtually any serious mechanical damage can disable the speaker. If you drop your iPhone, and after that, you no longer hear interlocutors during a normal telephone conversation - most likely, after the fall, the cable connecting motherboard and the top speaker, disconnected. You must disassemble the smartphone and troubleshoot the problem by replacing the speaker along with the cable.
For the iPhone speaker, the ingress of moisture is also disastrous. Since there is a rather large opening for the speaker in the body of the smartphone, water droplets can easily fall inside. This can happen, for example, when you are exposed to rain, put your smartphone face down on a wet surface, accidentally spill water on it. In this case, you will need to replace the speaker of the iPhone and, possibly, the connecting cable.
Macsouls offers customers a free device diagnostics, during which the wizard will accurately determine the cause of the speaker failure.
In our service center, your iPhone will receive professional assistance. In an hour you can pick up a smartphone with a working speaker. We have been repairing the iPhone and other Apple devices for eight years now and can guarantee you a consistently high quality of service.
Important! If you do not hear when you call, it's a problem with the microphone. If you do not hear it. In the iPhone from the 4th generation uses 2 microphones. One of them (bottom microphone) is located in the bottom end near the charge / sync connector. The second (top microphone) is on the top next to the headphone jack (iPhone 4 / 4S) or between the camera and the flash (iPhone 5 / 5S / 6). Identify which of them does not work - very simple. It is enough to check the sound recording in the recorder application and in the camera application. (when recording video, the upper microphone is used and in the voice recorder the lower one)
When talking, I can not hear or hear poorly.
If during the conversation on the iPhone you hear the interlocutor, but he does not hear you - most likely this is due to the incorrect operation of the microphone, which is located below. It can be clogged with dust, or just fail. For this you can try to clean the grid, which is located next to the charging connector. If this did not work, you probably need to change the spare part. It also happens so often when you are talking, you close the microphone with your hand, which you hold the iPhone while talking. In this case, the interlocutor may not hear you well. To confirm that the microphone is not working, just open the voice recorder application and try to record the sound.IPhone microphone only works on speakerphone.
This is due to the fact that the bottom microphone does not work and the top one works. Try to follow the recommendations described in the previous paragraph.When recording video to the iPhone, sound is not recorded.
If the sound is not recorded during video recording, it means that the top microphone does not work. In this case, you need to check whether the bottom microphone and speakers work. As practice shows, in 90% of cases the microphone needs to be changed, but before that it is necessary to check whether the cover is not closed by dust or dirt. To confirm that the top microphone does not work, it is enough to turn on the speakerphone when making a call. If the interlocutor will not hear you when you are talking on the speakerphone - this confirms that the top microphone does not work, since it is he who is used for the speakerphone.This instruction is also intended for iPhone 6
How much does it cost to replace a microphone on an iPhone?
You can find out the prices for iPhone repair. You can also find out in the section. You can order free diagnostics and our specialists will check all the functions of the iPhone in 10 minutes and answer your questions.The more complex the electronic device, the more functionality and capabilities the user has. Modern iPhones, representatives of such devices. But it is not uncommon, because of dirt, moisture, falls, gadgets break, start to fail, there are other unpleasant situations. For example, when your interlocutor does not hear you, then the microphone does not work for iphone 5.
In this article we will explain why the microphone does not work on the phone from Apple, also touch on the topic of non-functioning speakers. We will give clear answers to questions with instructions and a detailed video of how to troubleshoot yourself.
Why doesn't the microphone work?
Why does the microphone on my iPhone not work? The answer is not so simple, we will understand. With the growing popularity of iPhones, a growing number of complaints about the quality of the recording properties of a cheap gadget. The manufacturer is far from always to blame, usually the microphone does not work on the iphone 7 plus due to dirt and dust that accumulates on the reticulum, due to careless use by the user. 
On iPhones, starting with model 4 and 4S, they put on several devices. This was done for the comfort of the user, the devices acquired active noise cancellation systems. Now it became possible, without problems to talk in a crowded or noisy place. The system of two recording devices intercepted noise, processed it, amplifying the user's voice, and transmitted sound to the device's speaker. Thereby greatly reducing the percentage of third-party noise. But for the comfort you need to pay, with an increase in the number of mini recording devices in the iPhone, the number of users complaining that the microphone does not work in iphone 5 began to increase.
- Dust and dirt on the mesh covering the front speaker and microphone
- Line break
- Problems with the software
- The recent fall of the device into water, the oxidation of contacts and microcircuits
In 80% of cases, if the microphone on the phone does not work well, you need to contact the service center to replace the latter. Usually the loop is torn, or the contact on the board is moving, and you have to change the entire assembly. There is nothing terrible, spare parts are not very expensive, by the time the replacement of the front microphone with an iPhone 6 takes no more than 30 minutes.
In the remaining 20% of cases, you can try to reanimate the speaker and microphone on the iPhone on your own, but first you need to determine which of the microphones has stopped working.
We check the performance
First, you need to understand, the interlocutor does not hear you, or you do not hear him. If you can't hear you - the microphone does not work on the iphone 5s, if you don’t hear, then the speaker doesn’t work at 6. Now find out which of the three or two speakers (depending on the phone model) does not function. This is done by built-in software.
- To test the main microphone (located next to the charging connector) on iPhone 5, 5S, 6, 6 plus, 7, 7 plus, open the standard Dictaphone application. We start recording what we say to the phone, we don’t need to read the volume of War and Peace, it’s enough for three seconds. Now turn on playback, if the voice is audible, then the recording device is working in the desired mode.
- To test the top microphone (to be near the iSight camera), you need to open the "Camera" and switch to the "Video" mode, turn on the recording, again, 3-4 seconds will be enough. Plays video if there is no sound or it is very muffled, then the top microphone does not work.
- You can check if Siri understands you, if not, then the top microphone is definitely not functioning.
Solution
When a problem is detected, when the microphone does not work well on your iPhone 6, it is recommended to perform a series of actions before going to a service center.
- Using a cotton swab, gently clean the holes in the recorders.
- We remove from the case of iphone 7 not factory covers, films, stickers, other accessories.
- We take out the headphones from the socket
- Take out the charger if connected
- You can also try reboot iphone , it happens that the problem goes away.
- Trying to install iOs update
- When talking, pay attention to whether you do not close the main microphone and iSight located near the camera from the back side with your hand.
After these procedures, the microphone on the iphone models 6, 6 plus, 5, 5s, 7, 7 plus, should come to life, if this did not happen, you will still have to carry the iPhone to the service center, most likely it's in a loop or in a chip.
Frequently asked Questions
We give examples of frequently asked questions.
During the conversation, the interlocutor does not hear me
Does not work iphone microphonelocated at the bottom of the phone, near the charging connector. What to do, read above.
I can only be heard on the speakerphone
Again, the microphone does not work on the iPhone 5, located at the bottom. It is used for hands-free communication.
When recording video on iPhone, sound is not recorded
So the microphone located at the top of the phone does not work on iphone 6. Again, try the actions described above, often it helps.
Siri does not understand my commands
The top microphone on the iphone 7 does not work well, you need to check it out. Ways to read above.
When you call on FaceTime, you can see me, but not heard
The problem is in the Internet connection or top recording device.
How much does it cost to replace a problem part on an iPhone?
Usually, the replacement of this part is not very expensive, up to 1500 rubles. But if it comes to the chip responsible for speech coding and sound recording, then you will have to buy this chip + installation work. This will be released in 3000-6000 rubles. Given the cost of the phone, this amount is justified.
- Keep your iphone 5s away from moisture
- Avoid hard drops of the phone, for this reason, the cable is torn inside the device.
- Periodically clean the connectors from dust and dirt
- It is advisable to purchase a cover and a protective film on the screen.
Take care of your expensive technique!
Follow the instructions below if there is a problem with the device's microphone. For example, your speech may sound illegible during phone calls or FaceTime calls, or the Siri function may not accept voice commands.
When making calls, using FaceTime or Siri functions, or when playing recorded sound on an iOS device, the following problems may occur.
- Other users cannot hear you during a phone call or a FaceTime call.
- Interlocutors do not hear you well during a phone call or a FaceTime call.
- Siri cannot detect a voice response when prompted.
- When playing back recorded audio, the sound is missing or distorted.
Microphone testing on the device
To determine if the problem is with the device's microphone, and not with the program you are using or the cellular connection, you must test all the microphones. The location of the microphone may vary depending on the device model. Information about the location of the microphone can be found on the device page.
iPhone
There are several microphones on the iPhone.
To test the main microphone on the bottom of the iPhone, open the Records program and tap the recording icon. Say something to the microphone and click the play icon to play the recording. Your voice should sound clear.
If your voice sounds quiet when you make a phone call in hands-free mode, make sure that the receiver on the iPhone is not locked or closed.
If in videotapes quiet sound or Siri does not hear you, make sure that the microphone next to the iSight camera (on the top corner of the iPhone, on the back side) and the receiver are not blocked or closed.
iPad
To test the microphone on the iPad, record the video using the Camera program, and then play the recording. To test sound quality, you can also make a video or video call using FaceTime.
iPod touch
To test the microphone on your iPod touch, open the Records program. Tap the recording icon, say something to the microphone, and then tap the play icon to play the recording. Your voice should sound clear.
reference
If, after testing the microphone on the device, the problems did not disappear, try the following.
- Disconnect all accessories connected to the headset jack.
- Keep your fingers away from the main microphone and the iSight microphone when you hold the device or record video.
- Remove the protective film or case covering the main microphone, iSight microphone or iPhone receiver.
- Clean the microphones or the iPhone receiver from dirt. For the location of the microphones, see the device's user manual.
