In what cases subscribers refuse the option:
Please note that when this option is disabled, sending MMS messages becomes unavailable.
What options for mobile Internet does MTS offer?
- Unlimited per day. Works only for Moscow and the region: 500 Mb of traffic, speed is not limited. Subscription fee 50 rubles per day.
- Unlimited Mini. 3 GB is provided for a month, the cost is 350 rubles. There are no speed limits, the tariff is valid for all of Russia.
- Unlimited Maxi. 12 GB for a month, no speed limits. The cost of the tariff is 700 rubles per month.
- Unlimited VIP. 30 GB of traffic per month, no speed limits. The cost is 1200 rubles.
- 5 GB online. 5 GB per month is provided, the speed is not limited. Subscription fee 300 rubles per month.
- 50 GB online. 50 GB per month, no speed limits, 800 rubles per month.
How to cancel the service?
Call to customer service. Dial 0890, listen to the answering machine and press the key corresponding to the call to the operator.
Wait for the connection and explain the question, citing the passport details of the owner of the number. You can use the hints of the autoinformer and disable the option yourself.
Single operator reference number 8-800-250-0890.
Office visit. This will require a passport. It is convenient to get a consultation in the office, and the specialist will turn off the option right in front of you.
In the application for disconnection, passport data, phone number, desired date of refusal from the option are indicated.
The main obligations of the operator are specified in the contract for communication services.
In 2019, for most users, mobile Internet has become an integral part of modern life.
It is already difficult for many to imagine themselves without a smartphone - they have almost their whole life on this device: hot news, chatting with friends, favorite music, interesting videos and terabytes of all kinds of information.
However, it often happens that the user, on the contrary, wants to turn off the mobile Internet. How to turn off MTS Internet on your phone? Let's discuss in this article.
By default, the Mobile Internet service is activated on each SIM card, thanks to which users have access to the Internet on their phones, tablets and MTS USB modems.
In its pure form, the Mobile Internet service is expensive - 10 rubles per 1 MB of transmitted data.
Since 2016, on all Internet options and MTS tariffs, the operator does not limit the Internet speed after the exhaustion of its main Internet package.
Instead, the operator automatically activates additional traffic packages, which can be connected up to 15 pieces during the month.
It is quite clear that if the user does not have the habit of controlling their traffic, then this can be fraught with a large expenditure of funds on the phone balance.
In this case, the best solution would be to disable auto-renewal of the Internet (if necessary, you can connect one of the "Turbo buttons"). Below we will take a closer look at how to disable auto-renewal of the Internet on MTS.
To disable mobile Internet on MTS, you should use one of the following methods.
If the user is not yet registered on the official website of MTS, then you should do it. Why?
The Internet assistant on the MTS website will allow you to quickly figure out new services, connect or disconnect them, find out your tariff plan and, if desired, change it, order packages of additional minutes, SMS, Internet, track financial transactions.
All these and many other actions can be done very simply and quickly on your own using the Personal Account.
In order to turn off the mobile Internet, you need to go to your Personal Account, follow the link: "Services and Services", then - "Service Management", where you need to open the "Internet" tab. In the corresponding block, you can deactivate the service.
How else can I disable an additional Internet package on MTS? Each Internet option presented by the company can be remotely deactivated by the subscriber using an SMS message or a special command. Let's look at a few examples.
Command for deactivating the Mobile Internet service: *111*17# + call button. If after some time the user needs the Internet again, the service can be easily activated. To do this, dial *111*18# + call button.
You can also stop the Mobile Internet service by sending a simple SMS message with the numbers "21220" to the number "111". Within a few minutes, the subscriber will receive a response about the successful disconnection of the mobile Internet.
Call to the operator
The user can call the service center (number "0890"). To turn off the Internet in the voice menu, select the item "Conversation with the operator".
The subscriber, after connecting with a specialist, can contact him with a request to turn off the mobile Internet on this number.
The last possible solution to this problem is to contact the MTS office.
Disconnection of mobile Internet is carried out only with the consent of the subscriber and in the presence of a passport or other document identifying his personality.
Below we will consider options for deactivating mobile Internet on the tariff packages "BIT", "SuperBIT", "Mini".
Tariff package "BIT"
Provides limited traffic, 75 Mb in size per 1 day. It is intended exclusively for subscribers who live in the city of Moscow and in the Moscow region. This tariff plan fully supports 2G, 3G and 4G networks.
If the user has exceeded the set quota, then the service provides him with an additional traffic package, 50 MB in size.
If the subscriber exhausts it, then he is provided with the next additional traffic package of the same volume. In general, you can order no more than 15 additional packages of "50 Mb" per day.
How to disable the Internet "BIT" on MTS? The subscriber must perform one of the following operations to choose from:
- Send a free message with the text "9950" to the number "111".
- Make a USSD request - "*252*0#".
- Perform deactivation of the service through the Personal Account on the official website of MTS.
Available in all regions of the Russian Federation. It provides the connected subscriber with a quota of 3 GB for 1 month. It functions without any restrictions in 2G, 3G and 4G networks.
If the limit of the tariff plan "SuperBIT" is exhausted, then the subscriber has the right to order an additional 500 MB. A reserve package is provided after the base volume is exhausted.
As in the case of the "BIT" tariff, no more than 15 additional orders of "500 Mb" are available per day.
To turn off SuperBIT, you need to dial *111*628# on your phone. In order to deactivate additional traffic, send the number "1" to 6280.
This tariff plan implies the enrollment of about 3 GB of traffic every month for a monthly fee of 350 rubles.
How to disable Internet "Mini" on MTS? To disable the service, you need to use one of several possible options:
- Dial *111*160# + call button.
- Contact an MTS specialist by calling "0890" with a request to deactivate the "Mobile Internet" service.
- Contact your local MTS office.
In roaming, you can disable mobile Internet by contacting the office with a request to deactivate the service. It is not recommended to try to disconnect the Internet connection on your own.
Of course, each client can choose for himself which method of deactivating mobile Internet on the phone is the most convenient for him, especially since all of the above options for disabling mobile Internet are completely free.
Many subscribers of the MTS mobile operator faced the need to turn off the Internet on their smartphones. You can do this either by contacting the service center of this mobile operator, or on your own. We will tell you in more detail how to do this work.
Currently, the MTS operator provides various tariff plans, including a different amount of paid traffic. The presence of access to the network on the phone allows you to significantly expand the functionality of the mobile gadget. For example, we can get news via a smartphone, communicate on social networks, make calls on Skype and Viber. Without 3G, this would not be possible.
However, in some cases, we need to disable network access. Someone goes on a long trip and would not like to pay for expensive mobile traffic in roaming, and someone is constantly in the Wi-Fi coverage area. In this case, the presence of the Internet on the phone is simply not required. Whereas, paying the bill, we invariably pay for such data.
It should be said that you can turn off the Internet on your phone without refusing the services of the operator. That is, we actually prohibit the phone from accessing the network, which saves us traffic and does not allow the smartphone to update applications or consume expensive traffic. In each specific phone, such a ban is performed in various ways. In IOS, in the network section, you just need to deactivate the data slider. This will prevent the phone from accessing the network. In Android, such a ban is also performed through the menu with the data used.
If it is necessary to turn off the data on the MTS, then this can be done either by contacting the sales network of this operator to the specialists working there, or on your own by dialing the appropriate command-requests on the phone. Moreover, with such requests, you can both disable access to the World Wide Web, and connect it later.
Turn off the Internet on Smart tariffs
Smart tariffs are very popular today, which also imply the connection of various packages. To disable additional traffic, dial *111*936# on your phone. Such a request will be immediately processed by the system's automation, after which the additional package will be disabled on the phone. Subsequently, by sending the appropriate request, you can already connect the service back.
How can I disable data transfer on other MTS tariffs
MTS subscribers on the tariffs "Your country", "Per second", "RED Energy" and "Super MTS" are provided with a certain amount of paid traffic as part of the SuperBIT Smart offer. You can also disable mobile Internet on MTS using the appropriate query commands. To completely block access to the network at the above tariffs and delete the SuperBIT Smart service, dial *111*8650# . Immediately after that, a notification will appear on the smartphone screen that the service is disabled. If you need to disable only individual traffic packets, then you should send an SMS with the number 1 to the number 6290.
To turn off the Internet on MTS with the MiniBIT tariff, you need to dial the command ✶111✶62✶2#. And to disable individual packages send SMS to number 6220 with the number 1.
- On BIT we type the command ✶111✶252✶2#
- On Superbit, you need to dial the command ✶111✶628✶2#
Prepaid data packages Internet-Mini, Internet-VIP and Internet-Maxi are popular. You can turn off the Internet on them, respectively, using the following queries:
- Mini– ✶111✶160✶2#
- maxi- ✶111✶161✶2#
- VIP- ✶111✶166✶2#
Turn off data transfer for a day
The MTS operator offers to turn off the Internet on the phone for a day. You can activate this option yourself, and exactly after 24 hours, if such a shutdown has not been prolonged, the data transfer is automatically connected. To deny access to the network for a day you need to write to the number 111 sms with the text 670. You can also use the query command ✶111✶67# .
Turn off the Internet on the tablet
Many tablet users use 3G content on their mobile gadgets. In the event that you want to disable 3G data transfer on your tablet, you must first find out what tariff and additional service is connected. If you use tariff plans from the Internet line, then you can turn off the Internet in several ways, described by us earlier. To deactivate the Internet tablet service, you must use the request 111✶835✶2# .
Turning off the Internet
The MTS operator offers to use the Internet on several devices at once. If you want to use it, then you should leave the user group on the site internet.mts.ru. You can also send SMS to number 5340. In such an SMS, we indicate 0. This will allow you to disable this service.
In some situations, subscribers have a question about how to turn off the Internet on MTS. Using simple recommendations, you can quickly get rid of operator services that are not used.
MTS is the leading operator of the Russian mobile communications market. It provides a wide range of services - cellular communication, broadband access to the network, television. Using the service of this operator, you can freely access the Internet not only from your mobile, but also from a computer, smart devices. For this, the company has developed various functions that allow you to use the service with certain traffic restrictions (daily or monthly limit). At the same time, the speed is unlimited, depending on the free resources at the time of use.
Description of services
To use all the possibilities of mobile Internet, you need to connect one of the services:
- Mini BIT - allows you to use the Internet as needed. At the time of visiting any WEB-resource, you are provided with a traffic of 10 Mb, having exhausted it, a new Internet package of the same size is connected (10 packages can be used per day). If there is no need to connect to the network, no money is charged from the account.
- Super BIT - a subscriber is provided with 3 GB of traffic per month. This is enough to watch videos, download music and communicate in any social networks.
- BIT - the subscriber can use 75 MB per day.
The cost of the above services and additional Internet on MTS is different for the regions of the Russian Federation. In order to check the rest of the traffic, press *217# on your mobile phone and the call button.
Service "BIT": how to disable the Internet on MTS on the phone
There are several methods you can use to opt out of mobile internet. The easiest one is to use the USSD command on your phone: *111*252*2# .
You can also refuse additional Internet packages that you do not use by sending SMS with text 1 to number 2520.
Important: sending such messages andUSSD commands is absolutely free.
Service "Super BIT": how to disable the Internet on MTS on the phone
There are two main methods:
- dial the combination *111*628*2# on your phone;
- use the service assistant on the official website.
Important: you can stop using additional internet packages that you are not using by texting 1 to 6280 .
One of the most convenient and simple methods can be called a service assistant. To do this, visit the official website of the company.
This site is very convenient, allows you to monitor all expenses and charges, choose the optimal settings. In order to enter your Personal Account, in the fields "Login" and "Password" indicate the access details that were provided to you during the connection. If you have forgotten and cannot find such information, call the toll-free number 88002500890 .
Then select the "Services" option and go to "Service Management". You will see a list of all used promotions, tariffs, among them there must be "Mobile Internet". To opt out, you will see an auxiliary service.
How to turn off the Internet on MTS on the phone at the company branch
If all of the above methods are not suitable, you can visit any service center yourself. The specialist will advise you on all issues of interest, tell you about the tariffs and services that you are currently using, offer various profitable options and help you choose the best service conditions if the existing ones do not suit you.
The consultant will turn off the main or additional Internet on MTS in a few minutes and save you from unnecessary difficulties. Some employees may require proof of your identity. So don't forget to bring your passport when you visit the office.
How to turn off the Internet on MTS on the phone by calling the operator
A very convenient option for refusing unnecessary services is to call the operator. To do this, dial one of the free support numbers:
- 0890 from mobile if you use this operator;
- 88002500890 from landlines or other mobile operators;
- +74957660166 if you are in another country.
How to turn off the Internet on MTS on the phone? When you call one of the listed numbers, you will hear the voice of an answering machine. Listen to the suggestions and choose "Contact operator" by pressing one of the indicated numbers.
If the lines are overloaded, do not hang up and wait for an available consultant to contact you. Explain to him the essence of the problem - he will quickly help turn off the additional Internet on MTS.
Important: if you do not have time to wait on the line, use the helper functions that the answering machine will offer. Thanks to the voice menu, you can turn off the mobile Internet yourself, using its prompts.
How to cancel a service on a tablet
The Tablet service is necessary for tablet users who prefer to watch videos, listen to music and communicate on social networks from their device. The option makes it possible not only to connect to additional Internet on MTS, but also to view mobile TV. Each user is given 4GB of traffic per month.
Important: these conditions are relevant for Moscow and the Moscow region, in other regions they may differ. In order to check the rest of the traffic, use the *217# command.
If the Tablet option is no longer needed, you can turn it off in the following ways:
- using the command *111*835# ;
- by sending a text message 8350 to 111 ;
- by contacting the service center;
- using the Internet Assistant.
It is not uncommon for cases when, instead of connecting, it is necessary, on the contrary, to turn off the Internet. In this case, you need to know how to act and what to be guided by.
Ways to turn off the Internet in MTS
So, let's figure out what kind of shutdown methods exist.
Through personal account
There are several options for how exactly you can turn off the Internet. And the most convenient of them is turning off through your personal account.
In order to turn off the Internet on the phone, it is possible to use the “Internet Assistant”, which can be accessed in your account on the site. In order to turn off the Internet, you need:
- Register and then log in to the site. If you have already registered before, you do not need to re-register.
- Find the “Services and Services” tab in your personal account, and the “Service Management” option in that one.
- Find the Internet tab in the list of services that is connected to the number.
- Next, the Internet is turned off using the auxiliary option.
At the MTS office
You can find out exactly how to disable the service, as well as ask specialists to do it, at the MTS office. To do this, you just need to take with you an identity card such as a passport.
At the same time, managers are obliged not only to provide you with full advice on this issue, but also to turn off services that you no longer need. This option is most suitable for those clients who access the Internet through a SIM card that is installed on the modem.
On call to the operator
In order to disable services, you can make a call to the operator. For this you need:
- Call the short number 0890.
- Listen to the information that is recorded on the answering machine and select the appropriate number.
- Wait for the operator's response, and then explain to him what your problem is.
By the way, it is not necessary to wait for the operator to answer. You can listen to information from the autoinformer and disable the service by following its prompts.
Changing phone settings
During activation, special settings come to the phone that allow you to disable the service. And if those are removed, then Internet access will be suspended. In this case, the subscription fee for unused traffic will stop accruing.
By SMS
Unlimited Internet can also be disabled if you send SMS to a special number. But for this it is important to know, firstly, the tariff plan, and secondly, the number that you need to use to turn off the Internet.
other methods
For each tariff plan, there are certain commands that allow you to turn off the Internet.
- So, for the entire Smart line, there is a single command? 111? 936 # and a call button.
- If you want to turn off the Internet in the Super MTS layout, then you need to dial? 111? 8650 # and the call key.
- In order to disable the tariff in "MiniBIT", you need to dial the command? 111? 62? 2 #.
- For the "BIT" option, the command? 111? 252? 2 # is valid.
- In order to cancel the "SuperBIT" action, you need to dial? 111? 628? 2 #.
- If you want to disable the "Internet-Mini" command, dial?111?160?2#.
- If you need to disable "Internet-Maxi", you should dial?111?161?2#.
- To disable the "Internet-VIP" service, you will need to dial the command? 111? 166? 2 #.
How to turn off the Internet on the tablet?
In order to turn off the Internet from the tablet, you can use several functions at once. The most effective are listed below:
- To get started, MTS offers to use a special page located at.
- You can also dial the code *111*855# on the tablet; or *855#.
- You can use SMS to number 111 by sending a message 855.
- Or use the Personal Account for these purposes.
Turning off the Internet on the MTS modem
In order for the Internet to be on the modem, first find out what kind of tariff you have connected. If these are tariff plans of the “Internet” line, then how exactly it can be turned off has already been written above.
If you have an Internet tablet tariff plan, then you can disable it using a simple command? 111? 835? 2 #.
But in order to disable additional packages that are on the Internet Tablet tariff, you need to send a message with the text 1 to 8353.
