Google Chrome is one of the "Big Three" of the most popular browsers on the planet. He shares the podium of unconditional leaders with Opera and Mozilla Firefox. He owns about 50-70% of the traffic on the entire global web. Many users want to install it on a PC in order to take advantage of all the benefits of web technology and travel comfortably around sites.
But, unfortunately, not everyone is able to use it. And all because Google Chrome is not installed in the operating system. An unfortunate problem, but we will try to get rid of it.
Why it is not possible to start the Chrome installer, the types of errors that occur during installation, and their elimination are discussed in detail in this article.
There are many reasons why Google Chrome is not installed. Let's analyze the most common.
No stable network connection
(error code is 0x80072ee2)
The standard Chrome installer installs the distribution online. The user only downloads the off-shell boot loader about 1 MB in size, launches it. And then through the Internet connection, browser elements are downloaded from the Google server and placed on the computer’s system drive already in automatic mode. But if there is no stable connection (speed drops, connection disappears), the installation is interrupted.
You can fix this problem with the following actions:
1. Check the switching modem, network card, telephone line, Wi-Fi equipment (if a wireless connection is configured). Repair detected breaks, replace bad contacts (plugs, sockets).
Attention! If there is no breakdown in the connection system, you must call the service provider
2. Check the network settings of the system:
- click in the tray: the “computer” icon → section “Network and Sharing Center” (check the status of activity);
- in the window that opens, click “Local Area Connection”, then: “Properties” → highlight the line “Internet Protocol Version ...” (4 or 6, depending on which one is used) → click the “Properties” button.
- in the properties panel, check all the parameters for compliance (if necessary, the IP of the computer, the address of the DNS server), set the values \u200b\u200brecommended by the provider.
3. Install a web browser using an alternative offline installer:
on another computer, laptop with a stable network connection in the browser, go to the download page - https://www.google.ru/chrome/browser/desktop/index.html?standalone\u003d1
click the “Download” button;
disable, if not necessary, installation add-ons (default browser status, agreement on data transfer to developers);
press the button “Accept conditions ...”;
wait for the download to complete (progress will be displayed in the bottom panel);
click on the “arrow” in the panel of the downloaded installer, select “Show in folder” in the menu;
copy the distribution kit and transfer it to a third-party media (USB flash drive or CD-ROM);
connect the media to a PC with a “weak Network”, transfer the downloaded offline offline installer to the hard drive and run it;
confirm start: click in the “Run” window;
allow access to the system: click “Yes” in the “User Account Control ...” panel.
Installation failed
(Error 10)
If the installer started and the file download started, but then it stopped working - it accidentally closed, gave an error, it crashed - download the online installer again from the official page (https://www.google.com/chrome/browser/desktop/index .html) and re-run it.
System requirements
Alas, not all old Google Chrome machines can be successfully launched. The minimum requirements of the latest version of the browser for the computer are already as follows:
- PC with operating system Windows 7, 8, 8.1 or 10.
- Configuration based on Intel Pentium 4 processor and later versions supporting SSE2.
If you have not bought your computer for a long time and have not replaced any devices in it with more relevant ones, it's time to upgrade it or buy a new computer. Outdated hardware can become a serious obstacle not only for installing Google Chrome, but also for other relevant software.
There is no expand.exe file
(Errors 11, 102, 103)
Expand.exe is a system file. It is intended to instruct the system when performing a certain group of functions. In particular, this process can also participate in the launch of the program, the installer. And, accordingly, users cannot install Chrome in its absence.
Windows OS signals the inaccessibility or inoperability of the expand.exe file with various notifications:
- "Application error ...";
- "... is not a Win32 application";
- "... an error in the application ... The application will be closed ...";
- "File not found";
- "Startup error ...";
- "... not running";
- "Failure ...";
- "Wrong way ...".
You can restore the expand.exe file using the following operations:
Method number 1: Check the system files
- Click the Start button.
- In the search bar, type - CMD.
- Run the found file (appears at the top of the panel).
- In the command line console, type the command - sfc / scannow
- Wait for the completion of the procedure.
- Follow the instructions of the utility.
Method number 2: OS recovery
- In the search bar of the "Start" menu, specify the query - "System Restore".
- Click on the icon of the same name.
- In the system recovery utility panel, click Next.
- Follow the prompts of the wizard.
- Select the last saved restore point.
- Start the backup data loading procedure.
- After the procedure is completed, restart the PC and try installing the browser again.
Method number 3: OS update
- Open: Start → Control Panel → System and Security section (view type “Category”).
- Go to the Windows Update sub-section.
- Click Check for Updates.
- Install all available updates.
- Restart the OS.
If none of the above methods help expand.exe, then you will have to reinstall Windows, or download a copy of this file from a trusted source and try to place it in the system directory manually (where it should be installed).
There is no space on drive C
(error 0x80070070)
The banal lack of free disk space in the system partition can easily create an emergency. And not only when installing the browser, but also the operation of the computer as a whole (launching programs, web surfing, etc.).
Eliminate the problem of lack of disk space C, program cleaning will help.
Stage # 1: delete temporary files
You can perform this preventive measure either manually or automatically using special utilities.
Method number 1: manually
1. Press the keys together - Win + E.
2. In the window that opens, right-click on the drive icon C.
3. Select "Properties" from the list.
4. On the "General" tab, run the "Disk Cleanup" command.
5. Select the items you want to remove. Start cleaning.
Method number 2: Reg Organizer utility
Note. For lack of Reg Organizer software, you can use its counterpart. For example, CCleaner.
1. Run the utility. In the left pane, click on the "Disk Cleanup" section.
2. In the block on the right, click the Scan button.
3. At the end of the test run the “Run cleaning” command.
Stage # 2: uninstall unnecessary applications
To unload the system partition and, accordingly, install Chrome, you need to get rid of secondary programs and games; which you rarely run or don’t use at all.
1. Open the "Start" menu, go to the "Control Panel".
3. In the list, right-click on the application that you want to remove. In the panel, click the "Delete" command.
4. Follow the instructions of the uninstaller that opens.
Attention! In addition to the standard system tools for removing unnecessary software, you can use a special uninstall program. For example, Revo Uninstaller or Soft Organizer. With the help of these utilities, cleaning is obtained better, since at the end of the standard uninstallation they additionally delete the remaining traces of the application in directories and the registry.
Stage # 3: emptying the basket
Despite the fact that the System Trash stores files that you once “said goodbye” to, it is also a “memory absorber”. After all, all disposed data placed in it is stored by default on drive C.
Therefore, it will have to be released too:
1. Right-click on the Recycle Bin.
2. In the context menu, click the "Empty Trash" command.
PC configuration distribution mismatch
(Error 9)
The answer to the question “why Google Chrome is not installed” may be hiding in the wrong choice of the distribution version — its discrepancy in bit depth and system.
In order not to encounter such a problem before installing a web browser, familiarize yourself with the system data of your PC so that during installation you can verify that you have chosen the correct version of Chrome.
Information can be accessed as follows:
1. Go to: Start → Control Panel.
2. Select the "Large Icons" view.
3. Click on the “System” icon.
4. In the "Windows Edition" block, the version of the OS used is displayed. In the line “System Type” - bit capacity (32- or 64-bit). View and remember this data.
Now, having an idea of \u200b\u200bthe system configuration, you can begin to select the version and install it. The mismatch error is now virtually eliminated.
1. Open the download page - https://www.google.com/chrome/browser/desktop/index.html
2. Under the “Download” button, check the data whether the Google service has correctly determined the operating system of your PC.
If there is no error, feel free to click the Download button. But if there is a discrepancy, click on the inscription "Download ... for another platform." And in the additional panel, select what you need. For example, a distribution kit for an OS with a 32-bit architecture.
Incorrect deletion of a previous version
(Errors 4, 5, 6, 1F)
It happens that due to the remnants of the old version of Google Chrome, the user can not install a new one. Simply put, it cannot reinstall the browser. Where do these leftovers come from? They “settle” in directories and the registry in the event of a failure of the standard uninstall. And also because of incorrect deletion: the user does not start the uninstaller, but drags folders, browser files to the Trash.
There are two ways to eliminate traces of the previous version:
Method number 1: CCleaner program
1. Download the off-line https://www.piriform.com/ free CCleaner distribution and install it on your PC.
2. Launch CCleaner, click on the “Broom” icon. Run “Analysis”, at the end of the “Cleanup” check, to remove the remaining Chrome files and folders, as well as other unnecessary items.
3. Click on the "Register" item in the panel. Run the “Troubleshoot” and “Fix” commands in order to get rid of the browser keys in the registry.
Method number 2: manual removal of residues
1. In the search bar for the Start menu, type - regedit. Click the icon of the same name that appears.
2. In the editor menu, open the "Edit" section, click the "Find" item.
3. In the panel, set the query to "chrome". Click Find Next.
4. Right-click on the found entry. In the list, click the "Delete" command.
5. Press the “F3” button to continue the search.
6. In this way, clear the entire registry of entries related to Google Chrome.
Additionally, delete the browser files and folders on drive C:
1. Press the key combination Win + E.
2. In the "Search" field (upper right), enter the same query - chrome.
3. Remove all found Chrome elements using the system menu (right-click → Delete).
After cleaning, restart your computer and proceed to install the distribution.
Blocking by antivirus or firewall
(Error 12)
Of course, security software is a mandatory, integral attribute of any computer. Nowhere without him. But an antivirus or firewall can be overly vigilant: mistaking a trusted installer for a virus. Also, such incorrect detection can occur due to the fact that the user incorrectly reconfigured the antivirus program on his own. Namely, he created the rules for blocking the launch of files, network connections that are directly related to the Google Chrome installer.
To unlock the installer, you need to delete these settings in the anti-virus software or reconfigure them to work correctly. In extreme cases, if it is difficult to find a “problematic option”, you can perform a global reset in antivirus software.
1. Click: Start → Control Panel → System and Security (view "Category").
2. Click on the Windows Firewall section.
3. In the list on the left, click "Enable and Disable ...".
4. In the "Settings ..." section, set the "Disable firewall ..." option.
Not enough rights
(error 0x80072ee7)
The installer can completely “refuse” to perform its duties, that is, install the browser distribution kit, if it seems to him that the user does not have enough rights to use the account. To exclude such “claims”, right-click on the installer and activate the “Run as administrator” directive in the list with a mouse click.
Tricks of viruses
The cunning of today's computer malware is difficult to objectively evaluate. In the sense that they are capable of anything to achieve their cherished goal. Namely - to cause the maximum possible harm to the computer and, accordingly, to the user, its owner.
So, when along with the failures of the Chrome installation, other oddities occur in the system (other applications are not installed, windows are randomly opened, files are deleted), it is necessary to use anti-virus scanners.
Malwarebytes - neutralizes trojans, rootkits and other very dangerous secretive digital infections.
The success of quickly removing an installer failure depends on the correct diagnosis. Take your time to try all the ways. Initially, try to determine the cause of the problem. The error code can help you with this, as well as the characteristic “symptoms” of the problem.
Successful installation of Google Chrome!
You can start with the battered advertising slogan: “Today everyone installs Google Chrome.” And indeed - the latest versions of the Google browser for the first time exceeded the speed leader of the usual Mozilla Firefox in speed.
Outwardly, it’s almost impossible to distinguish between Mozilla and Chrome - a fashionable and well, very flat interface like I want to be mobile. Well, besides speed, why else install Google Chrome? A standard user is quite enough and the standard Internet Explorer.
One answer is that the number of so-called regular users is getting smaller, and the percentage of advanced users is increasing every day. You could argue about the old yellow suede boots that your third-year daughter is much more confident with a laptop than her experienced parents.
There should be a lot of browsers, good and different
Opera is best for reading articles on websites - a convenient system for scaling and fitting text to the width of the screen.
Internet Explorer is indispensable for certain confidential transactions with banks and currencies, electronic and convertible.
Mozilla Firefox is a huge set of tools to increase productivity in any kind of activity.
Google Chrome is a direct access to all Google services on all devices in one click.
Provided that you already have Chrome installed on all of your computers, you can perform universal synchronization. And then, what is in your hands at the moment will not matter - the entire history of visits, all bookmarks and the usual personal settings instantly migrate from desktop to tablet, from tablet to smartphone.
Google Chrome Mobile
If you have problems with the Google Chrome mobile browser, then do not try to install the browser from third-party services or from pirated sites. it’s almost 100% likely that together with the browser you will install an infection that will harm you: it will send your data to the network or send SMS to paid numbers, reducing the balance of your phone with the speed of light.
Attention!!! We install the browser only from official sources:
For Android, we take the browser on Google Play here: https://play.google.com/store/apps/details?id\u003dcom.android.chrome&pcampaignid\u003dwebsite
For iOS in iTunes here: https://itunes.apple.com/en/app/chrome/id535886823
If you install the browser using these links, there should be no problems, because These are official pages and they are sharpened by the best experts in the field of mobile technologies.
How to install Google Chrome for PC
Install Google Crome Browser on PC
Go to the official Google website and download a small installer. The whole process of downloading an installer from the Internet takes a split second.
Now you need to click on the installer file and that’s it - the process has started. The entire installer will be downloaded from the network.
The browser is quite large in size and it is at this stage that most often problems arise. Especially if you have a problem Internet connection and network outages often occur.
Well, you downloaded the installer and are trying to start the final installation process. But, the program gives an error. Why can't Google Chrome install? Most likely, the download process crashed and the installer files did not load correctly.
Solution
Try to start all over again. If the error is again, interference on the line is likely. No need to try to download large files from the Internet during peak hours. Wait a while when the Internet becomes more free and try again. The Internet works best at three or four in the morning, when the majority of users are fast asleep.
Still not installing Google Chrome?
There is another subtlety of installing the program. On some operating systems, it may be necessary to log into the system as an administrator with the rights to install and uninstall programs. If you are logged into a guest account - naturally, you will not be able to install anything. Reboot the PC and log in as the main system administrator.
Running the Google Chrome installer as Administrator
For the Windows 7 operating system, to start the installation process, you need not just click on the file, but first open the context menu (right mouse button) and select the option “Run as administrator”
Installation went but then paused
Now it's time to remember that the browser, despite its very fast operation, has an impressive file size - almost half a gigabyte. Add to this the free space needed for operational maneuver. The likely reason for the suspension of the process may be an insufficient amount of free space on the hard disk of the computer.
Go into Windows Explorer and check the fullness of the main system disk. For the normal operation of the Google Chrome browser, it is desirable to have at least one gigabyte of free space.
If you really need or really want to have a Google Internet browser on your computer, you will have to clean it up. Something will need to be sacrificed.
What programs can be removed without compromising the overall comfort of use? It is recommended to install the innovative uninstaller IoBit Uninstaller. The program can sort applications by a variety of parameters and you can clearly see what is absolutely necessary and what can be uprooted without compromising digestion.
Theoretically, after all the above manipulations, the Google Chrome browser should stop without problems.
Still not working?
It remains to assume that you have a very old computer, and even a pirated version of Windows. It’s just that the modern version of Google Chrome turned out to be incompatible with your operating system. What to do?
Find older versions of Google Chrome on one of the reputable, reliable software portals. If it’s not possible to complete the process when downloading the installer via the Internet, it’s logical to use the finished installer file from another computer, for example, ask a friend to download the full Google Chrome installation file and send it to you by e-mail archive.
Errors when installing extensions for Google Chrome from the app and app store is not unusual. Many users are notified of such errors in their browser windows.
In the latest versions of Chrome, they are much less common than before. However, users continue to complain about such problems and cannot properly install any. Therefore, we offer you solutions to this problem.
Problem 1 - Incorrect date and time on the computer. This can cause errors when installing extensions from the store. See if the date and time on your computer is correct. If not, then correct this data to current, restart the computer and try installing the extension again.
Problem 2 - Enabled compatibility mode. To disable it, right-click on the browser icon on the desktop, open Properties and go to the “Compatibility” tab.
And there if near the point “ run the program in compatibility mode with: ”if there is a checkmark, then just uncheck it and click OK to save the settings.
Problem 3 - Blocking by antivirus. It is also possible that the antivirus on your computer perceives the extension as potentially unwanted. In this case, just turn off the antivirus while installing the extension in Chrome, and then turn it back on. But be careful, because when you turn off protection, you expose your PC or laptop to the risk of catching some kind of virus.
Problem 4 - A long time uncleaned browser cache and cookies. In this case, everything is simple. Clear all cache and cookies in your Chrome browser, restart and try installing again. To clear the browser data, press Ctrl + Shift + Delete.
Problem 5 - extra data in the Hosts file. This file is often affected by malicious programs that prohibit access to the Internet, certain sites, including installing applications for Chrome. Therefore, you need to check if there is any extra information in this file. See below for how to do this.
How to clear a fileHOSTS:
- Go to the C drive à Windows folder à System32 à drivers àetc à Hosts file
- Opens this file using notepad.
- And delete everything that is after:
# Copyright (c) 1993-2009 Microsoft Corp.
# This is a sample HOSTS file used by Microsoft TCP / IP for Windows.
# This file contains the mappings of IP addresses to host names. Each
# entry should be kept on an individual line. The IP address should
# be placed in the first column followed by the corresponding host name.
# The IP address and the host name should be separated by at least one
#Additionally, comments (such as these) may be inserted on individual
# lines or following the machine name denoted by a ‘#’ symbol.
# 102.54.94.97 rhino.acme.com # source server
# 38.25.63.10 x.acme.com # x client host
# localhost name resolution is handled within DNS itself.
# 127.0.0.1 localhost
In addition to these lines, there should no longer be anything superfluous in this file.
Problem 6 - lack of the downloads folder in My Documents. If it is not there, then just create and specify the path to download files there.
If none of the above helped you and the extensions are not installed in the Google Chrome browser, we recommend downloading the program for cleaning Chrome from Google from the official site - Download . This program will remove all programs and applications on your computer that interfere with the normal operation of the Chrome browser.
Uninstalling and reinstalling Chrome may also help.
Finding a good browser for many is a problem. The debate about which web browser is better has been going on for a long time. But to decide which is better is possible for each user individually. In addition, depending on the goals, you can choose one or another option. But the most popular now is Google Chrome. Why “Chrome” is not installed, we will find out further.
The choice
Of course, it’s difficult to speak clearly about why a person chose a particular browser. But there are some statistics that show already established trends. So, Opera is downloaded by those who read articles on websites a lot. This is because the web browser has the best system for scaling and fitting text to the size of the display.
Despite the fact that Internet Explorer has not been updated for a long time, and its fellow Edge is gaining popularity, this browser can still be found on the computers of some users. It is usually used as the best protection for sensitive data. There is a percentage of people who carry out financial transactions through IE.
More recently, it was distinguished by the highest processing speed until it was surpassed by our hero. Now they return to it, if "Chrome" is not installed. The rest of the "Mozilla" is used due to a wide range of tools.
But Google Chrome has become popular as the fastest web browser. And if earlier ordinary users had other options, now everyone has switched to this one, because it makes no sense to use slow versions. In addition, those who work a lot with Google services are simply obligated to use this particular browser. Since access to the "Google" applications in it is carried out with one click.
Web browser
But first, some background information. It is easy to guess that this brainchild of Google was developed on the basis of Chromium. The engine was Blink. For the first time, a web browser became known in 2008. It was then that the first public version appeared. Now about 300 million people have installed Chrome on their devices. This makes it the most popular among other competitors. The market share for the summer of 2016 amounted to almost 60%.
How to install?
Before you understand why "Chrome" is not installed, you need to go through the installation procedure. Of course, this is unlikely, but perhaps you are making some kind of mistake at this very moment. So, download the web browser from the official site. Not all resources conscientiously provide a good version. Some may be crammed with ads, or in the worst case viruses.
The browser file itself is small, because it is not it, but the installation file. Therefore, do not be surprised at its size. Next, click on the downloaded document. Installation starts. The web browser itself will be independently downloaded from the Web. Perhaps it is at this stage that you do not have Chrome installed. The reasons may be different. We will talk more about this later.
the Internet
If Google Chrome crashes, then something’s probably not right for it. There can be many reasons, and it is impossible to describe everything, since some can be completely unpredictable. As mentioned earlier, the installation does not occur on the Internet, but immediately after the downloaded installer file. It weighs about 500 kb.
Some users believe that since they downloaded this document, they no longer need the Internet. This is not true. The file needs to be connected. Therefore, if you have unstable Internet, Google Chrome may not be installed.
So, the first reason is network outages. If you lost the Internet during the installation of the browser, you will need to resume downloading. An error code 0x80072ee2 will appear in the window. So, you just need to either resume the download, or restart this file and start again.
Memory
The process itself may be interrupted while downloading the file itself. Moreover, even if you finally "settled down" the Internet connection. At first, you will still sin on the network, but take a closer look at the error code. If you see 0x80070070, then the problem is different.
By the way, when these numbers appear, the browser itself for some reason does not provide additional information about the error. That is, if you have already encountered it, you know that you have to independently search for its cause on the Internet. It’s good that even a search will tell you that you have ERROR_DISK_FULL before you.
If you don’t have Google Chrome installed in this case, you need to delete unnecessary files, view all temporary documents, cache, used programs and applications. In general, you can just look at drive C. If you see that there are only a couple of megabytes left, then, of course, you need to clean the system.
In general, if your memory is so clogged up, then you need to think about its expansion. This is caused not only by the fact that you will not be able to download programs. Because of this “clogging” you will often experience system braking, because even for temporary data that is in the buffer, there will be no place. Therefore, try to make sure that the disk is at least a quarter free. Especially when it comes to drive C.
Previous Versions
Many people ask why Google Chrome is not installed after they removed the previous version. In this case, you need to remember that the problem may be due to improper uninstallation. It so happened that the browser does not have a special utility for this. Therefore, inexperienced users can simply delete the folder with Google Chrome.
Now such problems rarely occur, since most users know how best to remove any programs that do not have their own uninstallers. But if you just delete the folder, then some entries that are associated with the old version will remain. When installing a new one, a compatibility conflict will occur and a similar error will occur.
To fix this problem, you can download CCleaner. She is very popular and loved by many users. It cleans up all residual files and fixes registry errors. You can also try to eliminate these residues yourself.
Registry cleaning
To do this, run the registry. To do this, press the Win and R buttons at the same time. A small window will appear above the “Start” window, where regedit should be entered. This command will open the registry. To quickly find the residual files, you need to use the combination again. Hold Ctrl + F and write the name of our browser in English. You can also write here any other program that you deleted in this way.
In the window that appears, press F3, and the entry that appears should be deleted. So you need to repeat until all entries are deleted.
Antivirus
Another reason Google Chrome may not be installed on Windows 7 is antivirus software. Unfortunately, some of them may prevent you from installing a web browser. If this is the case, you will have to temporarily disable the protection. Then download the installation file again and try restarting the installation. If everything went smoothly, do not forget to turn the antivirus software back on.
Rights
There are errors that immediately appear with an explanation. So, there is a code 0x80072ee7. If this error occurred while loading the browser and Chrome is not installed on Windows 7, then you do not have enough rights.
Previously, when there was a Windows XP operating system, this problem had to be fixed by switching to an administrator account. On the "Seven" just click on one line. After you download the installation file, you usually click on it twice, and the installation starts. In this case, you need to click on the right mouse button. From the list, select "Run as administrator".
By the way, this option works with many similar errors. If you suddenly downloaded another program, but cannot start it, just make a run as administrator.
Delete
It was said earlier that there may be problems associated with improper removal. To prevent this from happening, you need to know how to eliminate programs from the computer as a whole, and not in parts. To do this, select "Control Panel" in the "Start". This will open a window. Look for “Large Icons” to be selected in the upper right corner, in the “View” line.
So you will have a large list of services, among which we are looking for “Programs and components”. From here you can remove all previously installed programs. Here you can also remove, if not installed, "Chrome". After that you can try downloading the file again and installing the browser.
"Ten"
Before the final version of Windows 10 appeared, there was a test build with the code 10525. Of course, not everyone found it, since most switched to the "top ten" with the advent of the official version. By the way, she corrected many errors that appeared with the test version. Among them was one when Chrome was not installed on Windows 10 or the web browser did not work.
What to do for those who could not establish is difficult to say. You could try the options described above or contact Google support. Some problems were connected precisely with the compatibility of this browser with the "top ten". But if the web browser did not start, then fixing the error was easier.
Interestingly, specialists from Microsoft and Google knew about this problem. But they were in no hurry to correct it. Most likely, they could not understand what it was connected with. If the user really needed to use this particular browser, it was possible to temporarily solve the problem.
To do this, the launch had to be done without Sandbox support. There was no particular risk. But still, such a regime was less protected from viral "enemies", and the stability of its work was in question. But this option reduced the memory consumption.
To use this mode, you had to right-click on the shortcut. Go to "Properties". In the line “Object” it was necessary to add the key -no-sandbox. After the patch came out, it was better to exit this mode.
