The full list of VKontakte problems is very extensive, but as on any more or less significant site, visitors sometimes have questions: how to restore the VK page without a phone number in case of losing the password or how to safely unblock the account after hacking it?
Faced with trouble - do not panic. Before proceeding to step-by-step instructions for resolving it, make sure that after the last visit on your PC, the operating system has not been reinstalled.
Password recovery via email
In the "Backup points" section, the user's portal displays the last 40 backup points. If you need one of them to the oldest, contact our support team so we can see what old backups are available.
A number of important actions that will simplify the recovery of personal data
Below you will find how to perform backups in both production and intermediate environments. Create a backup point manually. You will be prompted for a recovery name that is useful for tracking when you created a recovery point. For example, "Before updating the plugin".
To date, there are many intruders and enterprising hackers who, for various reasons, can "grab" your account, which is why it is important to know how to unfreeze the VC page and next time no longer navigate through unverified links so carelessly.
The social network account can be blocked by the administration of the site, noticing the suspicious activity on your part. This is done in order to cut off the ill-wishers who will send spam - messages from the page they have broken.
If you want to add additional email addresses that will be notified when the backup is complete, you can do this in the "Send notification" field, although this is not required. We recommend using this method to create a restore point before making any major changes to your site. This may include installing or updating a theme or plugin or making changes to the code of your site. Thus, you can easily return your changes in case something goes wrong.
Rollback to the previous backup point. Your site can be returned to any recovery point specified on your user portal. To do this, select the restore point to which you want to return your site by selecting its checkbox on the left.
Several methods to return a personal page VKontakte
Trying to return the account to "life", the system will automatically send the code to unlock the frozen page on the mobile attached to it. If you do not have the sim card you need, you can use other recovery options.
The first option is to restore Simka
If the sim card is lost, damaged, blocked, etc. it can be easily resuscitated in the salon of your mobile operator. To restore Sims you will have to prove your identity (this will require one of the documents: passport, military ticket or rights). Having performed a number of necessary actions, after a certain time, the operator will restore your number. In principle, this procedure is worthless and does not take much time.
If you check this box, it will restore your site exactly as when the restore point was made. This includes your content, so if you made changes or added new content to your site since it was restored, these changes will be canceled.
If left unchecked, the database will not be changed, and only files on the server will be canceled. This is especially useful if you added new content to your site that needs to be saved. When you restore your site in the previous instance, the tool automatically creates a new backup point immediately before the recovery begins. Thus, you can easily return your site back to your state right before the recovery begins.
Now using the right sim card, it's easy to unfreeze the hacked page. Just request a code to restore the data to your number.
The second way - if there is no access to the number
Sometimes, another effective method is used to return your account.
Your appeal will be considered by the technical service of the site for a certain time, so you will have to have patience and wait a little.
You will also have the option to add additional email addresses for notification before starting the recovery. We offer you two ways to download content for your site. The second is a "partial backup". Partial backup allows you to select any combination of databases, themes, plug-ins, downloads or other files not included in the previous categories, including the main files. You will notice that our backup points do not include some folders that are present on your site.
For your reference, here is a list of all file types that are not included in our recovery points. You can view and restore deleted page pages and page templates, as well as previous versions of site pages, system pages and page templates.
A number of important actions that will simplify the recovery of personal data
If there is no way to restore access - write a message to the technical support VKontakte, specifying a link to your page.
Perhaps, here you will be helped, explaining in detail the sequence of your actions.
Recover deleted pages and page templates
When you delete a page or page template, it moves to the trash. From the Recycle Bin you can view the deleted page or template and restore it or delete the trash. You can also restore previous versions of pages that have not been deleted. In the Version History section. Administrators with restricted access can not view the page templates in the shopping cart and only view the pages to which they were granted access.
A list of deleted pages and templates appears on the left. Garbage can contain up to 100 items. Once the limit is reached, the old items will be permanently removed to accommodate new ones. Below the name of the deleted page or template is the date and time it was deleted, and the name of the user who deleted it.
Alternatively, you can create a completely new page, which without difficulty binds to the current phone number.
Changing your account link from the old number
Attaching a new phone SIM card easily, even if you do not have access to the old one.
If you restore the page, it will be restored to the "Not in the list" list, regardless of the previous "Position" item in the menu. When administrators with restricted access have no garbage, only the pages to which they were provided are emptied.
Once the garbage is empty, its previous contents can not be restored. Every time you make changes to a page on a site, to a system page or to a page template, a separate version is saved. You can view the previous versions of any page or template and restore any version. In the version history, you can see who made the changes and when.
We find in the settings the item "your phone number", and just below "change the phone number." Next, we correctly enter the valid numbers of the SIM card and the security system will wait for the binding of the new data for at least 14 days, only after which the phone will be attached to your page.
Do not forget to use the number that you use most often, because in this case you will protect yourself and your page from hacking and other surprises.
If you change the page template for the page or layout of the layout for the page template, a new version of the page or page template will be saved. Moving to another topic on the website will not result in new versions of pages or page templates. A history of changes to the selected page or template will appear. For each version of the list, the time and date of the change are displayed along with the name of the user who made the changes.
Version history can store up to 100 versions per page or template. Once the limit is reached, older versions will be removed to accommodate newer versions. When you edit a page or template, the copy is automatically saved in the background every 10 seconds, so if your browser fails during editing, the system next time prompts you to resume the work where you left off.
In order not to encounter repeated hacking or speed up password recovery (in case it is lost) - be sure to tie the restored account in the social network to the current SIM card of the phone (or as an option - the mailbox).
Today it is hard to imagine a person who can live at least a day without looking at your favorite social networks. VC is the most popular site, which is visited daily by more than 20 million people in 24 hours. But sometimes users have problems accessing their page and have to learn how to restore the VC page through the mail. Consider two ways: mail + phone and only mail.
In principle, there are endless possibilities of those pages that you can do. You can create many different pages for sharing and processing all kinds of information that together form your own individual intranet. If you need to create a specific type of page, but do not know how, or do not think it's possible with papyrus, let us know!
You will see the following form. You can set the following parameters. Thus, you can safely create a category that only part of your organization can see, if you just give these few people access to the page. Which people on your intranet site should have access to the page?
To begin with, you need to open VKontakte and carefully consider the login form. The top line is to enter the phone number associated with the account or the current email. The password below is required. If the user does not remember his password, then click on the button "Forgot password?", Which is located at the bottom of the form.
The page creator also has edit rights to this page by default. Just enter your email address and enter their access level. They will receive an email about how they can access the page. It is also possible to make the page public.
How do I change the page settings?
A dedicated notification icon means that a person will receive email notifications for updates on this page. Notifications for more information about notifications. You will see a screen similar to the "Create new page" screen above.
Then you go to the password recovery page.
You must enter the active email address in the line. To do this, disable the "caps lock", switch the font to English and carefully enter the address.
Then a field will appear on the screen to confirm that you are not a robot. In this field you need to tick, then a window will appear where you need to select the correct images and click "Next". If you do not understand something in the pictures, you can update them.
You can change the settings only if you have rights to edit the page. You can delete the page only if you have rights to edit the page.
- The home page can not be deleted.
- If you want to delete the home page, first select another page.
The following formatting options are available on the toolbar. Then you will see a screen similar to the "New Page" screen where you can set page parameters for a new copy. This feature is especially useful if you often need to create similar pages. You can create a page with a certain layout, name it as "My Template Page"; then, every time you need a page based on this template, go to the "My Template Page" page and use the "Copy Page".
Then a form will appear that suggests you confirm your surname.
How to restore the old version of the page?
The page can also be marked as a template. The template page is a page, like any other, but will be available in the "Create Page" dialog box in the "Select Template" section. 
When you select a template in the New Page dialog box, the new page starts with the same permissions, layout and content as the template. Users can choose only a page with a template to which they have access. If you do not want people, without editing the rights on the page, to browse the history of this page, you can restrict access to the page history in the user role settings.
- Older versions can not be edited.
- The next section.
After that, the system will offer to confirm the page, if it's yours, then do it.
On the phone that was previously tied to the page will come the message with the code, it also needs to be entered in the "received code" line.
To resolve the issue, follow these steps: If nothing works, the easiest solution is often to reboot. The reboot takes about two minutes. You can not call the user interface, if it was possible before. Perhaps an error occurred during the configuration. Click "Developer" in this line, and then "Clear the cache."
- Now hang up.
- Here you can clear the buffer.
- Click "Delete" and select "Temporary Internet Files".
- Finally, reboot the computer.
After entering the code, you need to click the "Change Password" button. A form with two lines will appear on the screen, in which you need to enter a new password, this must be done twice to prevent an error. Pre-switch the language to English and disable the "caps lock".
Backups - the best remedy for gray hair
Until then, something happened. My relationship with the backups, unfortunately, was not always the best. During my studies, I had to regularly copy data from my laptop and it's terrible. Can you imagine how boring it was to insert one floppy disk after another into the device until all the data is protected? This procedure has always lasted forever.
Make a backup before each update
Over the years, my attitude towards backups has improved.
Backups should be created regularly
Use the backup plug-in to regularly run automatic backups of your site. After installation, you only need to verify the correctness of the backup. And even more, you can get information by e-mail.Then a message will appear on the screen indicating that the password was successfully changed. In addition, you will receive a notification about changing the password for the phone and mailing address. The letter will also ask you to fill out an application for restoring access to the page in the VC, if the above operations were not performed by you. If the entire procedure was carried out by the owner of the page, then you need to enter a new password to enter.
This is how the password for accessing the VC page is retrieved using the phone and mail.
Password recovery via email
What if the user does not remember the login information or does not have access to the phone? Then you need to act like this:
- On the access recovery page, under the line in which you enter the email, phone or login, there is a button "Click here." Click on it and follow the instructions of the system.
- A window for entering the address of the VC page appears on the screen, for example, https://vk.com/id123. After that, click on the "Next" button. If you do not remember your address, then ask for help from friends. When they enter your page, the address is displayed in the browser bar. If you can not find the address, click on the "Click here" button.
- After that, you find yourself on the people search page, where you can find your page by last name or first name. Significantly facilitate the task of the filters that are on the side: country, school, age, gender, etc.
- If you see your page, then click on the inscription "This is my page". Then a window will appear on the screen where you need to fill in all the fields: old and active phone number, email, old password. Send the application and wait, after a while the administration will send a letter to the active mail with the results of the access recovery.
The password recovery procedure without the phone is complete.
Reasons for losing access to the VC page
Despite the fact that Vkontakte is a modern server with the best technical equipment, problems with the entrance periodically arise. There are several reasons for losing access to your account in VC:
The last file is opened through a notepad, find the line 127.0.0.1 localhost, and all the lines after it are deleted (this is a virus). Also, you should get rid of all the files in the name of which contains vk.com, mail.ru, vkontakte.exe.
- Hacking pages hacker programs that change the password. First, clean the host file (as in the previous case), and then change the password.
This is the main reason for losing access to the page in the VC. If you tried all the solutions, but still can not log into your account, you need to contact technical support.
