Where can I take home appliances? Purchase of household appliances

By law, the buyer of household appliances has 14 days to return the purchased item. However, there are many nuances associated with this, and it may not be so easy to return such products. Let's figure it out, taking into account the specifics, how to find a worthy way out of the situation when returning household appliances to the store.

So, if, after coming home and "trying out" the purchase, it turns out that the washing machine is making too loud a noise or the vacuum cleaner does not fit the decor of the apartment, first - check out legislative framework... Knowing your consumer rights and some of the nuances will facilitate the process of returning a purchase. Indeed, the Law of Russia "On Protection of Consumer Rights" takes the side of buyers. states that goods of good quality can be returned within 14 days, without even explaining the reasons for the return, receive money for it or make an exchange. When returning, you must:
  • to have on hand a product of the proper type that has not been used;
  • keep intact the seals, labels, packaging of the manufacturer of the equipment;
  • sales and warranty receipt for purchase;
  • the passport;

Important: the customer's loss of the check cannot serve as a reason for refusal, because the seller has a second copy.

If the equipment fulfills its purpose (the machine washes and the iron iron), but with minor flaws that cause inconvenience to the user, it can be returned to the store within 14 days only if it is new or if it is not on the list of technically complex goods. Such goods cannot be returned or exchanged. To do this, after the discovery of minor defects within the specified period:
  • follow to the store;
  • provide the defective item;
  • hand over the claim to the seller, demanding a signature on the second copy.

If the defect is visible with the naked eye, and the seller immediately made concessions, the money must be refunded to you according to within 10 days. The seller has the right to refuse you a return, only after proving that the equipment has no defects or that they appeared through the fault of the buyer, after conducting an examination. You have the right to be present at the time of its holding.


But if the purchase includes a product from the list of technically complex items, then it will not be easy to return it. And without good reason (if you just don't like it) - it's almost impossible. The situation is aggravated by the fact that some household goods cannot be tested upon purchase. When, after turning on the devices, it becomes clear that their work does not suit you, the goods automatically become second-hand. On such household appliances a guarantee check is always issued, which underlines its technical complexity. In the case when a complex technique has minor flaws, only free warranty repair... If a technically complex product does not fulfill its purpose, then according to it you can return it within the period specified in warranty card, upon termination of the sales contract or in case of failure to comply with the deadlines for eliminating defects in the goods.

For this:

  • contact the store;
  • present defective technique;
  • present the Certificate of Independent Expertise (if the store refuses to conduct its assessment);
  • write and hand the claim to the seller.

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If the seller, citing various reasons, refuses to return the goods to you, to carry out an examination, or you disagree with its results, conduct an independent assessment. If it results in proof of your innocence, this may help convince the seller not to bring the case to court. In this case, hand him over to the repeated claim and the expert opinion. Tip: in your re-application, be sure to add a clause on compensation for your expenses for an independent assessment of the goods. If the management of the store, even in this case, refuses to return the money, contact with the above claim to

Today, the purchase of household appliances in Moscow and other cities of Russia is becoming more and more popular. Scientific and technological progress does not stand in one place and constantly offers its consumers new models and things. Gone are the days when household appliances were purchased for many years.

The realities of the modern market are such that better products appear on the shelves every year, and often even earlier. And at its price, it becomes more affordable for buyers, even with a small level of income. Therefore, the purchase of used household appliances in Moscow and other regions of our country is gaining more and more demand.

Another reason for replacing equipment is its malfunction. The highest quality and most expensive products wear out over time and become unusable even with careful care. And if the warranty period has also expired, then it is always more profitable to buy new, more modern and functional models.

The purchase of old household appliances in Moscow, the Moscow region and other regions of the Russian Federation is also in demand because many retail chains (Eldorado, Technosila, CSN and others) offer similar services with the subsequent replacement of old models with new ones.

Mutually beneficial cooperation

There are firms that offer the purchase of household appliances for spare parts and for recycling, and for spare parts. Today, there are a sufficient number of companies on the market that provide such services. Our company, unlike competitors, offers the purchase of household appliances in Moscow on favorable terms:

  1. Decent price, high level service.
  2. Departure to the customer is possible.
  3. If necessary, dismantling by our employees at home.
  4. Removal of broken equipment is possible.
  5. We work with both individuals and government agencies.
  6. Punctuality and responsible, individual approach to each customer.
  7. It is easy to contact us.

It is important to remember that we offer our services for the purchase of non-working household appliances if they have any value (the presence of non-ferrous metals and other valuable parts). In all other cases, our company will dispose of the equipment for a fee. In the future, it will be disassembled and disposed of in accordance with all norms and rules without harm to the environment.

To order services for the purchase of used household appliances in Moscow, contact us in any way convenient for you using the contacts indicated on our website.

Economic benefit

When modern home appliances break down, owners are faced with many unpleasant moments, including additional problems for dismantling, moving, removal and further disposal of out-of-order large devices and apparatus. And despite the fact that today, if necessary, it is possible to repair, in most cases, this is not justified for economic reasons.

And it is better to contact firms that offer their services for the purchase of faulty household appliances. In this case, you will avoid unnecessary physical exertion, time and money. When buying broken household appliances, our company offers its customers a fairly loyal price policy.

The final cost will be announced by our appraiser, either during a visit to the client's house, or upon bringing the broken equipment to the collection point. The price is determined depending on the external and internal condition of the product, the period of its use and the degree of wear. All additional consultations on the purchase of small household appliances in Moscow, as well as large ones, can be obtained by phone through the contacts indicated on our website.

The problem of recycling non-working household appliances is familiar to almost everyone today. After all, new developments and progress offer us more and more options for devices - more functional, energy-efficient, etc. And since, over time, our faithful "home helpers" become morally obsolete, while losing their value, they need to be changed. And the old ones almost always end up first in the pantry, on the balcony, or in the attic. Moreover, after a while it will be possible to find far from two or three species household appliances... So what to do if over time certain things from your household items become unusable? They cannot be thrown away according to the law, and besides, it is tantamount to throwing away money, because there is a purchase of household appliances - a service of companies that care about the welfare of people.

Among the latter is the Util-Mobile company. Therefore, if your washing machine breaks down, the refrigerator stops working or the boiler burns out, do not throw them in the trash and don’t give them, as they say, to the repair center, because you lose your own money. The purchase of household appliances will become the best solution... We will purchase your broken equipment, disassemble it for parts, and send unnecessary waste for recycling. Agree, even a little money can come in handy when purchasing a new appliance for household needs.

Our plus: we will not only buy, but we ourselves will take out the devices you do not need. Thus, you will get monetary compensation for them and you will be relieved of the need to hire loaders and vehicles to transport bulky items.

Selling old equipment is easy

Our advantages:

  • no days off;
  • instant response;
  • removal of equipment, as well as removal from the floor - completely on us;
  • we make our clients the highest price offer;
  • we work both in Moscow and in nearby regions.

We also promise an honest assessment, timely payment of funds and the accuracy of the movers during work. By contacting Util-Mobile, you, firstly, will avoid unnecessary costs for storing unnecessary things or taking them out, and secondly, you will earn real money for them.

The purchase of household appliances includes:

  • washing machine or dishwasher;
  • a broken down electric or gas stove.

Thanks to cooperation with the Util-Mobile company, you only get benefits and pleasure, because all you need is to contact us and inform us about your desire to get rid of boring devices. We do our best to provide comfort to our customers: for a long period of work in this area, we have created a well-functioning scheme, according to which the purchase of household appliances will not take you more than 15 minutes of your time.

We pay the real price for the device - depending on its condition and degree of wear. We never look for additional flaws, and also under no circumstances put pressure on customers in order to deliberately reduce the price. In the telephone mode, we can advise on the preliminary cost of equipment. We are happy to answer you any day of the week. We take a responsible attitude to our reputation, and the benevolent feedback from customers who cooperated with us is a confirmation of this.

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