Electronic mail (e-mail) for communication with the ERC of the RF Ministry of Defense:
– Consulting department (Call – center);
This email address is being protected from spambots. You must have JavaScript enabled to view it.- Secretary;
This email address is being protected from spambots. You must have JavaScript enabled to view it.– Legal department;
This email address is being protected from spambots. You must have JavaScript enabled to view it.– Administrative and regulatory department;
This email address is being protected from spambots. You must have JavaScript enabled to view it.– Management (accounting) of the Southern Military District, Western Military District;
This email address is being protected from spambots. You must have JavaScript enabled to view it.– Management (calculation) of Central Military District, Eastern Military District;
This email address is being protected from spambots. You must have JavaScript enabled to view it.– Management (analysis and control);
This email address is being protected from spambots. You must have JavaScript enabled to view it.– IT department;
This email address is being protected from spambots. You must have JavaScript enabled to view it.– Management (bank settlements)
When making your request, do not forget to indicate:
1. Your personal number of a military person (SNILS - civilian).
2. Position (military).
3. Military rank - for military personnel.
4. Your last name, first name, patronymic (for alimony recipients additionally - last name, first name, patronymic of the alimony payer).
5. The essence of the appeal.
6. Telephone for communication.
IRC contact information (phone numbers and address)
Address of the unified settlement center of the Ministry of Defense of the Russian Federation:
105066, Moscow, Spartakovskaya street, building 2, fifth floor.
Phone number to order a pass 8-495-693-65-01.
The settlement center is located on the fifth floor.
At the fourth call center, there is a database where you can check information on payments to military personnel of the Russian Armed Forces.
Hotline of the Unified Settlement Center of the Ministry of Defense of the Russian Federation
You can find out additional information about monetary allowances, check accruals and ask questions to employees of the unified settlement center of the Russian Ministry of Defense at the following contact numbers:
- URC hotline 8-800-200-22-06 (toll-free number).
Opening hours of the IRC hotline (Moscow time)
Monday - Friday from 08.00 to 20.00
Saturday - Sunday from 09.00 - 18.00
More hotline numbers: 8 495 951 18 01, 8 495 693 66 33
- Head Loschenova Olga Vasilievna 8 495 693 65 02
- You can also call: 8-495-693-65-09, 8-495-693-65-10, 8-495-693-65-11, 8-495-693-65-12, 8- 495-693-65-13, etc. up to 31 at the end of the number.
Other contact numbers of the RF Ministry of Defense:
No registration by personal number. Questions and answers.
I can’t log into the “Serviceman’s Personal Account” to view my pay slip. I contacted the hotline of the Unified Settlement Center of the Ministry of Defense of the Russian Federation about this issue, the operator said that the personal number or date of birth was entered incorrectly in the database. What to do?
To make changes to personal data, you must write a report addressed to the commander of the military unit containing the following information:
1. Last name, first name, patronymic, date of birth;
2. Personal number of the military personnel;
3. Number of the military unit;
4. Brief content of the appeal;
5. Contact information (mailing address, telephone number).
The application must be accompanied by photocopies of the 2nd and 3rd pages of the passport of a citizen of the Russian Federation and the 1st page of the military ID.
The commander of the military unit sends the specified information to the military command authority responsible for entering personnel information into a unified database for the military unit in which you are serving.
How to log into a military personnel's personal account? Why is registration required?
You can enter your “Personal Account” in two ways: without registering and by registering in it. Without registration, the user can log in by indicating the date of birth and the personal number of the military personnel (for civilian personnel - SNILS). After registration, the user logs into the “Personal Account” using a unique password created by him, which ensures the safety of personal data and protection from third parties.
I cannot log into the “serviceman’s personal account” due to the loss of my login or password. How to restore access?
In this case, you can use the password recovery service, which will send to the email specified during registration a letter indicating your login and a link to change your password.
If you do not have access to the specified email, you will need to cancel your registration, the procedure for which can be found in the answer to the question of how to cancel your registration to log into your “personal account.”
When you log into the “Serviceman’s Personal Account” using your personal number and date of birth, the system displays the error: “You are already registered in the system, log in as a registered user.” How to cancel registration to enter your “personal account”?
To cancel registration in the “Personal Account of a Serviceman”, you must send an application to the head of the Unified Settlement Center of the Ministry of Defense of the Russian Federation (at the address: 105066, Moscow, Spartakovskaya St., 2B or email address: This email address is being protected from spambots. You must have JavaScript enabled to view it.) with the attachment of a report certified by the commander of the military unit and the official seal of the military unit. The report must indicate the last name, first name, patronymic, date of birth, personal number of the military personnel (for civilian personnel - SNILS), name of the military unit (organization), contact telephone number, and also state the essence of the problem of canceling registration in the “Personal Account of the Military Personnel”.
A serviceman’s personal account is part of the official portal of the Russian Ministry of Defense. It was created to ensure interaction with the military on issues of monetary allowance. In addition to prompt notification, a system for reviewing requests has been established, allowing problems to be resolved as quickly as possible.
Personal account features
Thanks to the appearance of the “serviceman’s personal account” option, available on the official website, it has become possible to timely receive up-to-date information on calculations of paid allowances and receive answers to questions of interest regarding the implementation of accruals and payments. The following services are provided through the online portal:
- Regular information about the assigned salary with a detailed description of all deductions and payments in the form of a pay slip.
- Ability to save and print received data.
- Providing information regarding previous payments, stored in the form of a convenient table.
- Availability of contact information that can be used if questions arise.
Registration and login to your personal account
Visiting the personal account of the Ministry of Defense is available to military personnel in two modes: with and without registration.
- Login to the system without registration is carried out by selecting the required method on the main page of your account. As a result, new lines appear in which the serviceman’s personal information should be entered: type of service, personal number (for civil servants - SNILS) and date of birth. Next, you need to write the numbers from the picture and click “Login”, after which the main page of your account will be displayed.
- Registration in a Serviceman’s personal account allows you to enter the account using a login and password using the link https://cabinet.mil.ru/RegisterUser.aspx. It consists of two stages: account creation and authorization. First, enter data about the type of service, personal number or SNILS and date of birth, desired password, email address, to which the necessary data will be sent. Next, click “Register”, and instructions for activating your account will appear in the window that opens.
The serviceman's account must be activated within two hours by clicking on the link sent in the email. The login login is also indicated there. If the system reports successful activation, in the future you can only use your login and password to log in.
Military personnel and civil servants can create a personal account on the official website of the Russian Ministry of Defense. Here they receive reliable information about all operations for calculating monetary allowances.
Personal account functionality
The functionality of a serviceman's account is not particularly rich. All you can do in the office is:
- generate a pay slip containing information about the amount of cash payments, charges and deductions;
- participate in surveys;
- set up a service for receiving notifications by email via the Internet.
Let's look at each function separately.
You can create a payslip using the following algorithm:
- Log in to your personal account.
- In the “Pay slips” section, select the required time period. For this purpose, there are two tabs - “per month” and “per period”.
- Click on the “Generate” button. After this, the page will display a payslip for the specified period.
- Download the generated document. For these purposes, three formats are provided - XLSX, PDF; DOCX.
You can also print the sheet immediately without downloading.
Military personnel can participate in surveys that appear periodically in the office. The indicator, which turns red in this case, will help you find out about the availability of a new one.
To receive email notifications about new payslips:
- Go to the data accounting window (after authorization).
- Check the box next to “Receive notifications”.
Every time a new payslip is available, notifications with relevant information will be sent to the email specified by the user. To not receive notifications, you will need to uncheck the box.
Registration in the serviceman's office
To create an account, you need to click on the “Personal Account” button on the main page of the Russian Ministry of Defense website. A registration page will open where you will need to enter the following information:
- type of employee - military or civilian;
- personal number for a military personnel, or pension insurance certificate number (SNILS) if it is a civil servant;
- day, month and year of birth of the user;
- password;
- Password confirmation;
- email address
After entering the code from the picture, click on the “Register” button. The system will check the information entered, and if they match those contained in the database, an email will be sent with a confirmation link and login. Clicking on it will be the final stage of registration.
It is important to take into account that if you do not click on the link within 2 hours after it is sent, then all stages of registration will have to be completed again. You will also need to re-enter your personal information if you do not receive a confirmation email.
Authorization in a military personnel's personal account
Both those who are registered in the system and those who have not registered can confirm their account.
