It’s a shame when VK doesn’t want to work and doesn’t open your account. We'll tell you why VK in which cases you can fix it, and in which you can just wait until the resource becomes stable. The operation of your VC is affected by:
- Internet stability
- How new is the browser installed?
- Speed of mobile device or PC
- Days of the week and time of day
- External reasons that you cannot influence
The more stable and reliable the Internet connection, the easier the operation of VK. If pictures and videos take 10 minutes to load, first of all you should check your Wi-Fi. Reboot it as well as your device to troubleshoot. If all else fails, see if your browser is outdated or your phone has an old version of the resource. If you are convinced that everything is in order, perhaps the problem is in the accumulated cache, so VK does not want to work or displays the data incorrectly. Clear the cache in your browser history. On a PC, you can open the history by simultaneously pressing the CTRL+H buttons, on the phone in the application settings. Depending on the installed operating system. Cleaning data and instructions can be easily found on the Internet.
On some days, VK may work a little slower than usual. This especially happens on weekends and holidays. This is due to the fact that the resource cannot cope with the heavy user load. If many millions of people enter the site at the same time, it naturally begins to lag and slow down.
In such cases, you cannot influence it in any way. All that remains to be done is to wait until you can continue communicating with your And . We also note that at some times the resource may not work as quickly as usual. This usually happens after midnight, or in the hours closer to dawn. At such moments, fewer people sit on VK and the site tries to update and improve its appearance or introduce some updates that are invisible to the ordinary eye. For example, increase the speed of operation and sending messages, improve data transfer, and so on.
The answer to this question is best addressed to . Since we cannot predict all the nuances of the system’s operation, you can independently ask the community admins what happened to the resource to make it fail. Before wasting your time on this, check with your friends, perhaps VK is working for them and the problem is with your device.
In 95% of cases, this is exactly what happens: you are angry with the service, but you just need to clean your browser or restart your WiFi. Also, VK may not work due to accumulated viruses. Don't forget to clean your gadgets periodically. Even if you are sure that you have not visited any suspicious sites. It also happens that not the entire resource as a whole does not work, but only some functionality. For example, the video may not load, or constantly slow down the sound. Then you should wait a little and refresh the page. To update, simply click on the F5 button. If nothing happened after the update, try logging out and logging into VK by entering your password, phone number and access code.
The social network VKontakte is incredibly successful, especially among schoolchildren and students. This is due to the fact that millions of users not only communicate online, but also listen to music, watch movies, videos and watch various videos. If your VKontakte account does not load, this can become a real problem that will cause a lot of inconvenience. This situation can happen at any time, so it will be useful for users to know how to solve it.
Encryption nuances
If VKontakte music does not load, you need to check the network address. Recently, new nuances of data transfer have appeared, which not everyone knows about. As a rule, users type “www” and “http”, but they need to enter “HTTPS://”. Next is the page address.
"Ancient" Flashplayer
Flashplayer is a program with which all flash elements located on the page function. These include:
When a program no longer meets current requirements, it stops working properly. As a result, listening to music or watching videos becomes impossible. This makes internet users uncomfortable as options become limited. To fix the problem, you need to download a new version of Flashplayer.
Virus attack
Probably every user is afraid of catching a virus, since the consequences of its activities can be quite dire. Some viruses redirect the user from the VKontakte address to any other that is similar to it.
Today there are many anti-virus programs and so-called “healers” that will help. You can use the services of professionals who will test the device and return it to the user “healthy”.
How to clear cache?
Internet pages, along with videos, pictures and other elements, saved on the computer to speed up loading are called cache. If VKontakte does not load, you may need to clear the cache. The algorithm of actions is slightly different in different browsers.
Internet Explorer
To use this browser, you need to go to the “Tools” menu and select “Delete browsing history.” In the small “Temporary files” window, click the “Delete...” button.
You can make visits as follows: go to the “Journal” section and select “Delete...”.
In order not to waste time and delete everything at once, you need to find the “Tools” section and select the “Internet Options” tab. In the “General” section there is a “Browsing History” section. After pressing the “Delete” button, the cache memory will be completely cleared.
Opera
If you are using the Opera browser and VKontakte does not load, you can clear the cache memory as follows:
- You need to go to the “Tools” section and find the “Settings” item.
- In the “Advanced” tab you need to find the “History” line.
- By pressing the "Clear" button, the history will be deleted. In the same window, you can configure automatic clearing of the cache memory, as well as specify the size.
Mozilla Firefox
In order to clear the cache in Mozilla Firefox, you need to use the “Tools” tab. In the “Settings” line, select the “Privacy” section and go to “Personal Data”. If you click Clear Now, the history will be deleted. Here you can configure automatic clearing of the cache when closing the browser by checking the appropriate box.
What to do if the browser does not open?
If the VKontakte page does not load because the browser does not open, the user’s actions are extremely clear. The easiest way is to install another browser or try again to download the one that is glitching.
Although today the choice of Internet providers is quite large, and the conditions they offer are at the highest level, sometimes problems still occur. If the VKontakte video does not load, this may not be due to low data transfer speed, but to server overload. There are times when users simultaneously request specific songs or videos, so the server gets overloaded. This phenomenon is temporary and after a certain period the speed will again become high. Most often this happens in the evening and at night.
Editing the hosts file
If the cache memory is cleared, the Flashplayer program is updated, and VKontakte does not load, you should move on to editing. But before starting the process, it is advisable to make sure that the problems are not related to the operation of the site itself.
The hosts file can be found at C:\Windows\System32\drivers\etc. If the system drive is different, you need to replace the first letter. Using the mouse button, click “Open”.
To open this file, you need to use Notepad. All text that is located below the lines of the file must be deleted and select the “Save” function. If necessary, you can copy and paste the correct contents of this file.
After all the steps, you need to restart your computer, update your antivirus and scan the entire computer. Only after this you can access the site.
If it does not open, you can solve the problem as follows: while restarting the computer, you need to press F8 and select the “Safe Mode” option.
If the virus has made this file invisible, the user needs to go to the “hidden folders” and select the “Options” tab. In the “View” menu, you need to check the box next to the “Show hidden files...” option. The hosts file should now appear in the folder.
VKontakte viruses
Sometimes users are upset that VKontakte does not load games. This may be when the computer was attacked by a certain type of virus. To remove them, you need to find the files vkontakte.exe and svc.exe, which are located on your hard drive. These files need to be deleted and the computer restarted. The latest version of antivirus will help you avoid a repetition of this situation.
Auxiliary methods of “resuscitation” of “VKontakte”
In the case when the user cannot understand why VKontakte does not load, it is worth updating the cache. To do this you need to follow these steps:
- Go to the “Start” command and select the “Accessories” tab.
- By selecting “Command Line”, you need to enter ipconfig /flushdns in the window and reboot the computer.
If this method does not work, you can try the so-called “rollback”. This function allows you to return the system to the moment when everything was functioning properly. To do this, go to “Start”, select the “All Programs” tab. In the window that opens, you need to find the line “Standard”, and then “Service”. After clicking the “Restore system” button and specifying a specific date, a “rollback” will occur.
Sometimes, very rarely, VKontakte does not open due to the installed antivirus. This may be the case if applications for downloading music or video from the site are blocked. You can fix this problem by changing your antivirus settings to allow applications to access or removing them.
More and more people began to appear on the Internet, and at the moment you will no longer find someone who does not know about social networks. This article will talk about why Contact does not work and what to do in such a situation. If you cannot get to your page or you are offered to send some kind of SMS, then most likely there is an evil Trojan on your computer that is blocking all your actions. But this still needs to be clarified, because... there are other reasons. By the way, be very careful with all kinds of viruses, because you can lose all your passwords and money.
What to do if not
- First you need to find out the reason.
- Try to solve the problem in all known ways, and start with the most effective ones.
- If you were able to restore access, then draw a conclusion so as not to stumble upon this problem in the future.
Why doesn't Contact work?
Let's look at the main problems that users encounter on the Internet. Most often, access to social media is hidden on your PC. Its main goal is to steal all passwords and data. To remove the Trojan, it is enough to install a proven antivirus on the system, for example, Kaspersky or Nod 32. It is advisable to purchase a licensed version that has the latest virus databases. But if your task is to remove just one Trojan, then you can download the free version. In addition, there are a lot of utilities that will help you find a malicious file; they can be downloaded on the Internet.
If you do not find any virus, then the problem may lie in another area. On every computer there is such a file - HOSTS, which allows you to make copies of pages. It is located in the following category: C:\WINDOWS\system32\drivers\etc\.
Open it and delete all information except the comments that come after the "#" symbol and this line - "127.0.0.1 localhost". This method can help you if you have the following problem: you are trying to access a page or Odnoklassniki, but you are asked to enter a phone number in order to send a special code in the future. You should not follow these instructions, otherwise you will be charged a tidy sum. Still don't know why Contact isn't working? No problem. It may also be that the site was simply closed for reconstruction, although such actions are usually announced in advance.
If you have tried all the tips, but Contact does not work, then you should download the special Dr.Web.Cureit add-on. Many people who wondered why Contact did not work tried this application for themselves, and then left good reviews.
And, perhaps, the very last step that should be taken is to reinstall the system. Most likely, the problem lies on your computer, and something is preventing you from accessing the page. That is why it is worth demolishing everything to the ground. It may also be that you were simply hacked; there is hardly anything you can do about it. You can contact tech. support on the site, but it does not guarantee your access will be restored.
Follow all the rules to prevent data loss: install an antivirus in a timely manner and check your PC for Trojans, keep track of what sites you visit, do not tell anyone your username and password, take additional security measures.
A short article in which I want to say a few words, about problems with applications in VK. Sometimes they stop working. What to do in this case?
Why don't VK apps work?
The first thing you need to do is determine whether a specific application has crashed, or whether all the ones you are trying to run are not functioning. If we are talking about everyone, then the problem is on the VK side. As a rule, they are resolved very quickly. It is enough to wait a while (see).
Here are a few more recommendations that would be a good idea to follow.
- Check your computer for viruses
- Update Flash player
- Try running the application in a different browser
If these steps do not result in the application starting, it may be due to an outdated browser cache. VKontakte technical support (see), first of all, advises cleaning it if problems occur.
In all browsers this is done through the main menu. Let's take Mozilla Firefox as an example.
Clearing the cache in Mozilla Firefox
Click on the button "Extra options". In the menu that opens, click “Settings”
In the window that opens, go to the “Privacy” tab. And click the link "Delete your recent history".
Select a time period and press the button "Delete now".
After this, we check that applications on VK should launch normally.
VK application does not launch on computer or phone
The same principles apply here.
We check the functionality of the Internet connection and check the device for threats. Next, you should make sure that nothing is blocking access to the application. This could be a personal Firewall, or security settings.
In 99% of cases, after checking all these steps, it is possible to solve problems with launching the VK application.
The application is blocked by browser extensions
We are talking about the popular Addblock plugin. We have already met him (see). It allows you to block ads in your browser.
And along with it, applications also fall under the hot hand.
If you have problems launching them, try disabling the Addblock extension.
VKontakte is the most popular Internet resource in the Russian Federation (at the time of writing). This means that it is visited daily by millions of users who generate billions of requests. This is a huge load that requires appropriate equipment and specialists. VK has both. However, users periodically complain that the social networking site is inaccessible to them or does not load. Looking ahead a little, let's say that the problem most often lies on the user's side. However, first things first.
VKontakte really doesn't work
When loading VK you may receive an error like this:
Or something like this:
This does not mean that VK is inaccessible, but there is no need to discount this possibility.
To check whether VK is really not working, first, try accessing the site from your smartphone or tablet. It is necessary to visit the site from a mobile device, since in case of problems it will show the availability or unavailability of the resource, unlike a computer (below you will understand why).
Secondly, you can go to the news section and look for information about the unavailability of VK. If the site is truly unavailable, information about this immediately appears on online news resources.
In addition, there may be problems with a particular server, so try reloading the page several times.
In general, VKontakte “crashes” very rarely.
Problems with the provider
This option is unlikely, but still possible. Thus, there are several known cases when the VKontakte website was unavailable due to problems with the provider, and some other resources were also unavailable.
You can find out this only by calling your provider's technical support.
VK is blocked
In this case, it is assumed that VK is blocked by the network that you are currently using. For example, schools have Wi-Fi networks with limited access, which means that you won’t be able to access some resources using them. It is possible that VKontakte is on the block list and you will not be able to access it from a smartphone using this network.
If you are using a computer, the resource may also be blocked. We've already talked about this.
Viruses and malware
Alternatively, access to VK is blocked by a virus or malware. For example, if you installed some software recently, it is quite possible that it is the source of the problem. What can be done?
First of all, use the antivirus installed on your computer, remembering to update the database. After this, we strongly recommend downloading the Cureit utility! from Dr. Web. It is distributed free of charge. Just download it and run it, it will automatically check the files and possibly find the malicious one among them. By the way, such a program that blocks a social network site may be a program created to work with VK. Be careful when downloading unfamiliar applications and installing them on your computer.
You can also try adding VKontakte to the firewall exception list, if one is installed.
If this does not help, you can try to roll back the system to an earlier point when logging into VK was available. However, all files that you have downloaded up to this time will not be deleted. The main thing is that you create a restore point at an earlier point in time.
Check out the hosts file
Hosts is a text file containing a database of domain names and used when translating them into network addresses of hosts, while a request to this file has priority over access to DNS servers.
In simple terms, using this file the user can block access to the site. In addition, when accessing certain web resources, the user can be redirected to completely different sites. The latter is often used by attackers.
What's the point? You calmly surf the Internet, and after some time you cannot get into VK. Perhaps the problem is a Trojan that changes data in the hosts file without the owner’s knowledge. When opening VKontakte, the user is redirected to another site, which completely copies VK. This was done either in order to gain access to the user’s page, since he enters his data on the scammers’ website, or in order to receive funds from him - after entering his login and password, the user receives a message that he supposedly must confirm his profile by sending an SMS to a short number . Only SMS messages are paid. This is the cunning method scammers use.
After a scam site is removed from hosting, for example due to a complaint, it stops loading. The user is trying to open this site, which no longer exists. Accordingly, the site does not open. Only the user does not know that he is trying to open not VKontakte, but a scam site.
In general, be that as it may, the user needs to open the hosts file and see what is written in it. It is located at C:\windows\system32\drivers\etc\, where C is the drive letter where Windows is installed.
If under the word localhost you see entries like ip - VK address, you need to delete them and save the file:
If the file is not saved, open Notepad as an administrator, as shown in the screenshot:
Delete the specified entries and save the file.
Ask your questions using comments.
