Why skype doesn't connect and gives an error. Skype could not connect

It happens like this: you try to enter the site, it loads, loads, and then once and the message: “ Failed to connect to site". If this is an unfamiliar resource, the link to which was provided by the search results, then it does not matter, since there will probably be an alternative. However, what if it's an important site, like an email service, social network, or your favorite news aggregator? Or what if you suddenly fail to connect to sites?

In such cases, it is necessary to try to take some action, since in some cases it will not disappear by itself.

When it is not possible to connect to a specific resource, and all the others are loading normally, then 99% that the problem is on the server side. Perhaps the site was turned off for scheduled work, there were some problems in the server room, or the resource is under a DDoS attack.

If the requested site is popular enough, then information about its inaccessibility is probably already spreading through social networks. To find out about this, you can go, for example, to "Twitter" and in the search, write the name of the resource there, and then press "Enter". If someone else wrote about inaccessibility, then you have to accept, since nothing can be done until the administrators of the site return it to working condition.

In one browser, websites are opened, and in another, a connection cannot be established.

If the browser does not load any pages at all, but everything works fine in another web browser, then the problem is in the corresponding application. There are several solutions here.

Method 1: You will need to open the browser settings and find the item for clearing personal data in them. In almost all browsers, this can be done using keyboard shortcuts. For example, in the chrome browser and browsers built on its engine (Opera, Ya Browser, etc.), this is done by simultaneously pressing "CTRL + SHIFT + DEL".

  1. In the window that appears, you need to activate all the checkboxes, and select "For all time" from the drop-down menu;
  2. After that, you need to click on "Clear history;
  3. Then it remains to restart the browser and check its performance.

Method 2: If the corresponding actions did not help to establish an Internet connection to the site, then you will need to reinstall the application. You don't need to delete the old version, you just need to download the new one. For this:

  1. Launch a working browser;
  2. Open a search engine and enter only the name of the browser;
  3. The first result will be a link to download the application;
  4. Download and install the program;
  5. At the end of the process, open the application and check its functionality.

Know: sometimes the browser can be blocked by a third party firewall. Go to your antivirus and see the permissions for the respective programs. If she is denied access to the network, then give the appropriate permission.

No internet connection

If the pages do not open in any browser, then most likely the problem is with the connection. Try reconnecting first, and if that doesn't work, then restart your router.

Perhaps this will solve the problem, and if not, then the problem is probably on the side of the provider, and you need to call the technical support of your carrier.

In contact with

Since there can be several reasons for the error, there is no clear advice. That is why I have listed below the different methods to resolve the error:
  1. As a rule, most often the error occurs when an old version of Skype is used and, accordingly, to fix it, you need to install the latest version. You can download the latest version on the page
  2. The second popular reason why this occurs is the incorrect configuration of the Internet Explorer browser. Since this browser is an important component of the Windows operating system, its incorrect configuration can lead to errors in different programs (as you understand, one of them is "Unable to establish a connection" in Skype). To fix the error, you need.
  3. Skype often cannot connect to the server if the network administrator, ISP or firewall restricts access to domains skype.com... To check if this is so, run the test for and if you see that at least one server cannot be connected, it means that in order for Skype to work again, you need to remove the restriction. To do this, first of all try to temporarily disable the firewall and reopen this page - if it fails again, contact your network administrator or Internet service provider for help.
  4. Although quite rare, sometimes Skype servers stop working as expected. With the help of our online service, you can - if they work properly, then the error is on your side, and you must fix it yourself. And if the servers are not working, you just need to wait a bit until the developers fix the error.
  5. For other reasons unknown to me, the error "Failed to establish connection" may also appear. I don't know if Skype files (for example, a database, a configuration file) were damaged, some OS processes are not working properly, or something else - I only know that the problem can be fixed by simply restarting Skype or even a computer. Sometimes deleting the following files helps:
    • % appdata% \\ Skype \\ shared.lck
    • % appdata% \\ Skype \\ shared.xml

It would seem that a messenger designed for online communication should work in the global local area - otherwise what's the point? But Skype has distinguished itself even here: it is not so easy to establish a stable connection in the program - one mistake constantly replaces another, not even giving a word to anyone to say. But do not despair: there is a way out of any situation, one way or another, and today I will share these "Skype hacks" with you.

Why Skype does not connect to the network

Surely every person of the twenty-first century is familiar with a painful expectation: when the already insidious Internet icon will change from yellow to white, once again letting it into the wonderful world of the worldwide network.

Yes, sitting without the Internet is bad and insulting. But it's even more offensive when this very Internet is there, but at the same time the damned Skype still has a problem with the connection! He simply cannot find it and does not find it all day. Skype simply does not connect to either the subscriber or the server, shouting something about "Where is my Internet?"

The connection problem most often occurs on windows, and here's why. As a rule, users of this system are a little more inexperienced and communicate with the computer on "you", which can not be said about Linux lovers. It is the first ones who can interrupt the installation, be afraid to install the desired file, or not want to delve into the network settings.

But fears are unnecessary. Nothing will happen to your PC from these instructions.

Before you do anything, just in case, check: is the connection really OK? Maybe you just didn't notice?


Well, it's time for concrete problems.

Skype says no connection although the Internet is connected - solution

The situation when the messenger cannot connect to the server says that this very connection is not there, although everything is in order - the most common. You have already rebooted the router and "plugged" the wire, but the connection is still not established. Stubbornly screams "fails" and "fails." Sometimes he even blatantly turns off the Internet himself

In the slang of system administrators, this problem is called "does not see the Internet." And her solution is quite simple.

To get started, just try this:

  • Uninstall the program completely (use Ccleaner or the Add / Remove Programs utility). Simply demolishing the folder won't help.
  • Download the latest version from the official website.
  • Disable your antivirus and firewall so they don't block anything.
  • If Skype does not even turn on - it was not possible to restore the connection, instead of the main page there is a white field and there is nowhere to enter your username and password - just update your default browser and Internet Exploper at the same time.

By the way, any problems with sendex or skypesender when the client “didn't accept the connection” are solved in the same way. The error is usually on the Skype side.

Why Skype does not connect to Android

Problems on android are no longer so easy to solve: limited access to the system is to blame. Of course, the "green robot" allows its users a lot, but the complex organization and general underdevelopment often leads to problems like "I can't connect!"

The solutions for all this are:

  • Please update skype to the most recent version.
  • Update your phone or tablet firmware if it is out of date. In no case should you do it yourself, as the device can be lost.
  • Clean debris from your tablet. Remove unnecessary applications, download some "cleaner" and get started. Just be careful - you can easily run into an unreliable application in a store.

Well, if at startup you are given something like system ui - this is not an application problem at all. Skype has nothing to do with it. This is an insidious Trojan that you picked up on the Internet. It is best to remove it as soon as possible.

Remember to check again if you have a connection. Smartphones and tablets love to lose it.

What to do when skype connection is bad

Poor connection quality is already a real problem. And the point is not even that everyone wants to communicate without interference. Often such a connection occurs even with a good Internet connection. Because of this, there are problems with the transfer of files, "unable to connect to the download server", "reset the connection", problems with a group call, and so on.

This may be due to damaged program files. Therefore, first try to completely reinstall the program - most likely it will help.

If everything is the same, roll back to the previous version. It is possible that your computer simply cannot handle this one.

Login not possible due to skype data transfer error - solution

Sometimes the program does not even allow you to enter, blocking the entry of the username and password. He issues such an error during authorization, hangs a little and turns off. So if the error is not at startup, you are not in this section.

The solutions are:

  • Restart skype and restart your computer.
  • Disconnect Skype again.
  • In Start - Run, enter% appdata% \\ skype.
  • Find the folder with your username.
  • Remove the main.iscorrupt file from there.

Caution. In this case, you will have to say goodbye to the correspondence.

Skype won't load - what to do

Errors of this kind occur during update and download. Sometimes during the update, a failure occurs, it gives out something incomprehensible and turns off after a few seconds. And how is this generally understood? Sometimes, after this, nothing will start.

To get started, try this:

  • Reinstall everything again.
  • Try to install the previous version of skype.
  • Check if your connection is stable and does not drop.
  • Disable your antivirus and try again

Skype overloads the processor - solution

Usually, such problems occur on a Windows laptop - they will be weaker than a PC. And in all this, Skype itself is often not even to blame. Are you sure your equipment meets the minimum system requirements? And if you consider that in the new versions they have clocked all kinds of fashionable sparkles and cool panels?

If not, then it's better to just roll back to the old one. Yes, you will not have beautiful animations, but the processor will not die in agony, overheating.

Otherwise, just reinstall the program - maybe it wrote its files to the wrong place.

But there are other options as well.

For example, you can delete the folder located at C: \\ Users \\ Username \\ AppData \\ Roaming \\ Skype. But be careful. In this case, you will no longer have your old correspondence.

Run it at low priority. Then Skype will not give out a ton of intrusive ads.

As strange as it may sound, try linking your Skype username to the Microsoft account. Oh, these strange, not understood bugs ...

Install the latest, newest version of the program. To do this, it is not even necessary to delete the old one, it will even work better.

Go to the skype menu - "Tools" - "Settings" - "Advanced" - "Connection". Uncheck the For Additional Inbound Connections ... option.

Go to the Skype folder along the same path. Find the folder with your username in it. There is a folder called "chatsync". Clean up its contents. If the system swears at "already in use", click on "skip". After all these manipulations, just reinstall the new version over the old one.

Do not be angry if the first method did not work for you. No wonder this section is their collection. After all, skype is unpredictable.

Why does Skype take a long time to load

Here, everything is the same as before - your computer is not very suitable for the irrepressible appetite of the program. Calmly roll back and live without problems.

Skype does not work data transfer error - solution

Finally, the last thing that we will analyze is the problem in which Skype does not open, constantly closing with an error when turned on.

The solutions are as follows:

  • Reinstall everything again (don't forget, you can download the installer only from the official website).
  • Disable your antivirus.
  • Check if you can sign in to your account from another computer. Who knows, maybe you were hacked?
  • Right-click on the shortcut. Select "Compatibility" there. And run it in windows xp compatibility mode.
  • Check if a virus has eaten your program. A fairly common and dangerous phenomenon.

conclusions

Well that's all. What did you expect? Complex algorithms that require the skills of an experienced system administrator? However not so, our portal is for beginners and we do not make such mistakes.

Video review

One of the most popular operating systems for mobile devices today is Android. It has a number of huge advantages over its competitors and is practically the undisputed leader. However, more recently, there have been reports of problems with one of the main services of "Android" devices, namely Google Play. When logging in, the application started giving an error: "Unable to establish a reliable connection." The system help provided by the vendors is of no help. Then how to solve the problem?

Fast and easy

To begin with, we will present a method that does not require any complex and dangerous operations with the gadget from you. The simplest fix for the "Unable to establish a reliable connection" error is based on system settings. You just need to check the system date and time on your android device. They should match the real ones within one minute. This is due to restrictions on the validity of program certificates. If the date is incorrect, the phone will assume that the certificate has not yet expired or has already passed.

I will clean up

This method is suitable for those who do not have any important data saved on the device. Although, in fact, photos and videos can always be transferred to a computer, and applications can be downloaded again, especially if you have synchronized your data with your Google account. Then even if you reinstall, all application data will have to be preserved. So, there are two ways to resolve the "Unable to establish a reliable connection to the server" error.

  1. Reset your phone to factory settings. You can use special programs that are offered by application developers, or find instructions that are suitable specifically for your model of "Android" device. After all, each manufacturer has its own tricks and protection mechanisms.
  2. Add a new account. As you understand, old data will not be copied to new versions of applications, but you can avoid problems with transferring other information, which must be saved when the phone is completely cleaned. To add a new account, do the following:
  • Download the AddAccount app from your computer or phone browser.
  • Save the downloaded apk file to the home directory on your phone's memory card.
  • In a standard browser, enter: content: //com.android.htmlfileprovider/sdcard/add_account.apk.
  • Follow the link.
  • Run the program. Enter your Google mail and click Add Account.
  • If you receive a message about an incorrect password, enter it and continue. That's it, you have a new account.

In addition to the cardinal methods, there is also a less dangerous solution. "A reliable connection to the server could not be established" is an error related to the temporary and personal data of the application. Therefore, possible ways out of a problem situation can be looked for in another area.

Freedom

As statistics show, sometimes problems with Google Play can be associated with other applications. In particular, the Freedom program. She is responsible for purchases in the application we are considering. The problem that you cannot establish a reliable connection to the server can occur if you downloaded and uninstalled Freedom, having previously forgotten to turn it off. As is clear from the above, to get everything back, download and install this utility. After that, enter it and stop it by clicking on the Stop button. Then you can safely delete.

the Internet

If the previous method didn't work for you, it's worth checking your internet connection settings. Problems like "Unable to establish a reliable connection to the server" may occur with some providers, with incorrectly. Before trying to solve the problem in this way, try to open Google Play by connecting to another Internet source. If, however, you still need to return to the initial version, download the Set DNS application. Set the DNS address to 8.8.8.8. This should help in cases where Wi-Fi is used to connect to the Internet. In any case, first try to test your device on a different connection.

Another option for why a reliable connection to the server cannot be established is the possible blocking of the server. In order to test this method, you will need superuser rights on your device. Open explorer and find the file / system / ect / hosts. We need to open it with any text editor. By default, only - 127.0.0.1 localhost should be specified in the file. We delete any other data.

Youtube

The last method of solving the problem lies in additional programs. It is assumed that the user cannot log into Google Play due to out of order addressing settings in the Google account.

A utility preinstalled on many "Android" devices for watching videos from YouTube (any other program that uses a Google account for registration) will help to cope with the problem. The bottom line is that you just need to launch the application and through it go to your GMail account.

other methods

Finally, it is worth mentioning two more extreme measures. The first of them is "Hard Reset". Complete reset of device settings. To do this, go to the applications menu, select "Settings" - "Restore and reset". After that, in the last window, click "Reset". And delete everything. After which the device should come to its original state. You will have to re-download all programs and set up an account.

Re-flashing. Update your operating system or flash your device. The second option is undesirable, because after it you may well be denied warranty service. Your best bet is to just update your OS. Many manufacturers try to fix user errors on their own.

That, perhaps, is all that we could tell you and advise you to do when the error "Unable to establish a reliable connection to the server" occurs. We hope our article helped you.

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Skype could not connect

Skype connection problems are usually related to outdated software or hardware, non-compliance with Skype technical requirements, viruses, or poor internet.

Skype cannot connect

If you cannot go to Skype and says - "connection could not be established" - most likely, you have an outdated version of the program. Install a new one using the official download center:

This is the surest way to solve the connection problem, however, it does not work in all cases.

Sometimes the connection error may be due to firewall ban use the application and it, of course, does not see the network and cannot establish a connection. In this case, check if Skype is on the list of blocked programs and cancel the ban if necessary.

If you access the Internet via proxy server, and Skype cannot automatically detect its settings, this may also be the reason why it cannot connect. In this case, go to "Settings" across "Tools" main horizontal menu, then in "Advanced settings" and "Compound", and indicate the data known to you:

If the data is known only to your admin, and he does not want to share it - alas, you will most likely write “check the connection” until you can change the way you access the Internet.

If you have used all the recommendations listed above, but still do not know why there is no connection in Skype, try checking the input, you may be entering it incorrectly: this non-obvious solution may work!

Sometimes Skype won't connect and can't see the Internet due to viruses - check your device for viruses.

By the way, connection errors can be accompanied by both the message “could not connect to Skype” (or “cannot connect to Skype” if you have a non-Russian version), and the notification “Unfortunately, could not connect to Skype”. True, in the latter case, this may be due to the quality of the connection.

Why Skype is offline

Why is the call dropped? Sometimes in Skype status "writes" "Offline" - in this case you need to update or reinstall Internet Explorer... It just so happened that even if you do not use this browser, on devices running on Windows. Explorer is a pre-installed program and affects the operation of some applications run by Microsoft... So just update it to the latest version.

Internet connection problems

Why is the connection interrupted or lost? Typically, Skype's Internet connection settings are loaded automatically and match your device's network connection settings. How to set up a connection if you access the network through a proxy server? Proxies are automatically detected by default, but you can manually enter the required host and port (and the data required for authorization, if this is a proxy requirement):

If your device has no connection or there is a problem with it, the program will also malfunction: you will face the fact that the connection is constantly broken, the call is dropped or dropped, there are no beeps or there are no beeps, and so on.

In this case, the questions "why the connection is cut off" or "why Skype is constantly disconnected" should be addressed not to the program, but to your equipment, communication service provider or Internet: They are the ones who are responsible for why the poor Internet connection. However, if you haven't found a way to improve communication on your computer or how to connect your phone to the Internet, Skype offers its own solution:

Since you can establish a connection in this way only from your Skype account, you can use it only if you have a positive balance. Therefore, this solution is not for everyone.

Other communication problems

If Skype writes "this user can only receive messages through chat", check the following setting - here it is better to select the item "Receive calls from anyone":

If that doesn't work, try the other steps above.

If the program writes that "No active internet connection found", updating Internet Explorer and deactivating the icon will help here "Work autonomously" (depending on versions, it can be in the "File" or "Service" menu; in the latest version there is no such option).

If the error "add contact - check the connection" also check the Explorer. Update it (browser).

BUT! It is best to update your device software and Skype to the latest version. They have eliminated the error messages altogether, as well as the errors themselves.

And if you want to know how to contact via Skype without the Internet - unfortunately, no way. To communicate without access to the Internet, use a regular mobile or landline connection.

If you are wondering why the connection is poor on Skype, then you should consider that if, for example, you use Wi-Fiand the access point is far away from you, the data transfer rate will be quite slow. That is, the closer the communication device is to the access point, the higher the transmission speed. This may also be the reason why the video turns off or slows down during a conversation.

Video:

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