The company's clients for 2017 are more than 3 million people throughout the country - from Kaliningrad to Sakhalin. In 2015, Telekarta was recognized as the best satellite TV in Russia. The company offers over 220 satellite channels for a wide variety of target audiences. Clients are attracted by discounts and gifts that can be obtained under the Telecard Bonus loyalty program. These include: a subscription discount, cashback from payments, valuable prizes during contests and other pleasant gifts.

Hotline telephone "Telekarta TV"

Support is provided by calling the hotline at 8800-100-104-7. Calling the number you will hear a cheerful and sincere greeting from the Telekarta satellite television. This is followed by information of an advertising and reference nature. But after listening to it, you still will not immediately get to the operator.

What can you find out over the phone?

To begin with, the system will offer you:

press number 1 to become a subscriber and activate a new access card. The company's specialists will select the optimal channel package and installation option for you;
press number 2, for priority service, if you have subscribed to the "Unlimited" package;
get the necessary information for authorized partners by clicking on button 3;
order a new HD-receiver by pressing the number 4.

LLC "TELEKARTA" - satellite television

Complaints: 13
Resolved complaints: 0
Answered complaints: 0

Complaints and reviews about TELEKARTA

The satellite operator of the TV channel again began to engage in lies and siphoning off money with the multi-room service. I had a multi-room archive service 1 ruble per month. An SMS came that the action is over and now the cost of the multiroom service is 600 rubles per year. Call the operator there said the service is closed or pay or or. By mistake yesterday, that is, on January 25, I sent money in the amount of 600 rubles by mistake to the statue card. Having called the operator received an answer, write a statement and a copy of your passport to some email address via ...

Previously, my husband and I connected a telecard online for a tablet and a package 1001 nights after they called and asked to turn off the telecard online and package 1001 nights after we were disconnected. Then she put 522 rubles into the account on November 6, 2018 for two months, and today I received an SMS stating that after 5 days I had to put money back on the telecard 249 rubles was in shock. Then I called the telecard and the answering machine told me that the operator would call me back. The operator called back and said that it turns out that the package 1001 nights is not disabled, although ...

There are more than enough main channels, the more the selection is excellent. Who needs it - you can always pay for additional channels. The picture is superb, if there are interruptions, it is very rare. I try not to impose on technical support, I think they have enough worries, besides, I don't even have to report problems, they decide themselves and very quickly.

I live abroad. I come on vacation once a year for a month. You arrived this year at the beginning of July. I put money on the continent tv card. The broadcast was not turned on, explaining that a fine of 150 rubles for a long non-use of satellite TV. I strongly disagree. I contacted the hotline and explained that the card was blocked. I did not give my consent to blocking the card. They said that the rules have changed since January 1. I disagree with the rule changes. Have to sue?

Disgusting and incompetent service to the company. Several times a day I asked a question, but it was never resolved either by the operators or by the technical service. The essence of the question: the term for payment of the installment payment has expired, the channels are disabled, the only method available to me for payment was a bank card, which I used by choosing this service in the menu item on the company's website. The broadcast has not been restored. I again turned to the company where they told me that the money had arrived, but they wrote it off ...

Disgusting work of the call-center, we have not been able to get through for two days. The broadcasting of TV channels periodically stops for unknown reasons. We don't like your job! Solve the problems or we'll have to say goodbye to you!

Satellite TV telecard is engaged in a scam for the money of its subscribers to lure into connecting to the multi-room service, then the receiver is not the same, you need to buy a new one. That access card was not bought, and both. It should be divorced further that there are two plates, it is not correct, you need one large one and with two convectors. What is the next divorce. It's getting interesting. We decided to go to court to recover money for their equipment and terminate the contract with this company. After the disappearance of the continent, tv so ...

Good evening! Paid the annual fee. All day, every 10 minutes, I receive a notification that money has been credited to my account. After that, the TV freezes, you have to restart the receiver. Explain to me, please, why such a FREQUENT notification? Can't the clients of the "telecard" really understand the first, maximum of the second time?

Hello. I will write about the excellent Telekarta company. When I was going to purchase a satellite dish, I went to the site, contacted the operator, who said that the antenna can be bought in a store, installed with the help of a specialist, or by myself, that the coverage area in the Nizhny Novgorod region is excellent. The result - we bought an antenna in the DNS store (3990 rubles), we could not install it ourselves, they invited an installer (partner, phone number on the site), who, after trying to pick up a signal, said that the relief of our area ...

More than 3 million Russians use the services of the leading satellite television company Telekarta. Reliable equipment, favorable tariffs, a large number of TV channels in the catalog, including HD, as well as regular promotions for both existing and new subscribers - these are the main advantages of connecting to Telekarta television.

To get full access to the company's services, you need to create a personal section on the telekarta.tv website. Registration of a personal account will allow you to recognize a subscriber in a site visitor.

Features of the Telecard personal account

Personal account provides the following opportunities for a subscriber of the satellite company "Telekarta":

you can check the balance;
you can view your payment history;
find out the list of available services and their validity period;
pay for the renewal of services and their expansion;
make payment for services;
top up the telecard;
contact technical support.

To register a personal account, you can immediately type the address my.orion-express.ru in the address bar of the browser or go to the official website of the telekarta.tv company and click "Personal account" in the upper right part.

In the new window, click the "Register" button, it is located in the vertical menu on the left. In the window that opens, enter the number of the access card in an empty line. Next, you need to click the "Continue" button.

If the entered card has not yet been registered, a new window appears, indicating that registration of this card is possible, and the subscriber's personal information is requested. The following lines of the questionnaire are required:

login;
E-mail address;
Full name of the subscriber;
address with postal code.

Gender, date of birth, country and city of residence, as well as the model of the receiver used can be specified as desired. If the drop-down list does not contain the model of the device that you are using, you should select the "Other" item. After filling in all the required lines, click "Register".

After complete and correct filling of all the requested information, the login, password and all the necessary information for using your personal account will be sent to the email address specified during registration. It is recommended to immediately enter your personal account and change the automatic password to increase the security of using the service.

To enter your personal account, you should type in the address bar of your browser my.orion-express.ru and enter your username and password in the corresponding lines of the new window, and then click the "Login" button.

Password recovery

If the subscriber has forgotten the password, it can be restored; for this, at the address my.orion-express.ru, click on the "Restore password" button. In a new window, you need to enter your login, the full number of the registered access card and click "Restore".

The password will be sent to the email address specified when registering your personal account.

Telecard in your smartphone

For owners of smartphones that work on the basis of the Android operating system, a special mobile application "TV Guide" has been developed, it combines the convenience of a TV program and a personal account. There is a button to download it on Google Play at my.orion-express.ru, just go to it and click on the link under the inscription "Personal account for a smartphone".

Telekarta today presents itself as a leading brand in the field of satellite television throughout Russia. The company offers connectivity as well as reliability. Additionally, you can note pleasant prices and a variety of packages for connection, which will allow you to choose the most suitable one. Also on the website telekarta.tv it is noted that it is one of the constituent parts of the television media platform "Continent".

It is also worth noting that the official website of "Telecard" notes the presence of constant bonuses and promotions for both new users and regular customers. So quite a lot of people watch TV from this organization, because even on the home page it is noted that Telekartu was recognized as one of the best companies that provide satellite TV.

In addition, certain opportunities for clients are also noted, such as their own TV program to find out the entire schedule a week in advance. There is also a special program for exchanging old receivers for HD equipment. And of course, there is a special online program that allows you to watch your favorite channels anywhere, taking into account access to the Internet.

Features of the personal account "Telecard"

As mentioned above, the online system of this organization allows many convenient operations, for example, directly paying for the satellite TV itself from home. The subscriber's personal account has long been appreciated by many users, noting the simplicity and ease of use. It is especially pleasant that you can log into your personal account at any time and from any device. Therefore, you can absolutely always check the status of your payment for satellite TV "Telecard". So, only after getting acquainted with the offers of this personal account, many subscribers of this organization hastily registered.

In your personal account, you can carry out the following operations:

The ability to check the balance on your account
View completed transactions and notify them on the phone
Management of active connected services
Online communication with support at any time of the day
Familiarization with current promotions
Ability to top up your account without commission (for example, extend satellite TV)

That is, in your personal account, you can not only find out the balance, but also carry out many other operations. It is enough just to register on the official website of "Telecard".

Registration and entrance to the personal account "Telecard"

Registration is possible for each subscriber of the satellite television "Telekarta". When you conclude an agreement on the provision of satellite TV services, you receive a special plastic card with a unique number in your hands. Therefore, the first time you enter it is the card number. Then you will have to wait a bit while the site checks the relevance of your code. If everything went well, then a questionnaire will appear in front of you, in which you must fill in all the fields. After you send this form, a message with a code word for entering your personal account will be sent to your mobile number. You can continue to use it in the future or change it. So the personal account "Telecard" will be available to you as soon as possible.