What if you do not hear the sound in the phone? Solving the problem of the non-working microphone on the iPhone phone works all the time on the speaker

If when talking on the telephone Xiaomi, the interlocutor stopped hearing you, then there may be two reasons. The first - your interlocutor broke the speaker. The second reason is the microphone on your phone is damaged.

Do not hurry to carry a smartphone for repairs. Specifications and Xiaomi functions allow you to independently identify the reason, and in some cases even eliminate the problems yourself.

Checking microphone for physical damage

Before looking for the cause of the fault in the device system, it is necessary to visually check the microphone itself. Perhaps the cause is called or moisture. It is possible that the device does not work because of the so-called "lag", that is, the phone is simply illuminated and it must be rebooted.

Each phone based on Android is hidden engineering features. These features are hidden from the user in case of an inappropriate settings fail. The hidden menu is rather developers than ordinary android owners, since it is necessary for the completion testing of the device. They will allow you to test the work of all Xiaomi systems and identify malfunctions.

To open a hidden engineering menu on all Xiaomi smartphones, you must open the "Settings" section, go to the "About Device" menu and click on the "kernel version" section five times.

The opened menu will reflect five sections:

Automatic Test - will allow you to test all the parameters of the phone automatically.
Single Item Test - analyzes each system separately.
Test Report - will show the scan result.
SW Add HW Version - Display Xiaomi version.
Device View - will provide information about Xiaomi equipment.

To test only the microphone, you need to go to the "Single Item Test" section. This menu can be opened directly by entering a combination in a telephone set. *#*#6484#*#* or *#*#4636#*#* . The menu contains more than 25 tests of various systems and phone components:

Key - buttons;
Blacklight - display brightness;
TouchPanel - sensor;
TFLASH - memory card;
Bluetooth;
SIM card;
Vibration - vibration;
ring check - check microphone;
LCD - display colors;
Gyro - the operation of the gyroscope;
G-Sensor - speed sensor;
Proximity Sensor - screen attenuation during conversation;
Optical Sensor - optical sensor;
Magnetic Sensor - magnetic sensor;
RTC - built-in clock;
SPEAKER - spoken speaker;
Receiver - standard speaker;
Headset - a jack under the headset;
LED - notification indicator;
FM - radio;
Camera - camera and flash;
Battery - battery;
Wi-Fi;
Torch - flashlight.

To test the operation of the microphone, select the annular check or on other versions of the Xiaomi section "Microphone". The system will require connect the headset to the phone and speak the microphone. The system sensor will show the power strength and reproduces the sound into the headphones. If the test indicates that the record does not go and the sensor does not show power, then the breakage is not related to the Xiaomi settings.

How to enable and configure the microphone in miui

Sometimes even incorrectly chosen cover is the cause of the normal operation of the microphone. Incorrect Xiaomi settings or incorrect application operation may cause malfunction. Problems can be eliminated manually.

Noise suppression

If during the conversation the interlocutor you can not hear or in the dynamics there is an echo, rustling, crackling, then the noise cancellation function is disabled in the settings of your phone. To activate it in the settings in the "Sound and Vibration" section, it is necessary opposite the word "noise cancellation" to move the slider to "On" mode.

If the function is activated, but the interlocutor hears interference with the conversation, it is worth trying to turn it off.

OK Google

The voice assistant OK Google can contribute to the improper operation of the microphone on your Xiaomi. To disable the service in "Settings" select the "Google" section, then in the "Search" section, turn off the "Voice Determine" function. After the operation done, restart the device.

Microphone does not work when calling

The problems sometimes are associated with glitches in the Xiaomi device itself. From overload, the system may fail. If you recently enjoy the headset, and then noted that the microphone does not work, then pay attention to the top panel of the display - for the set of headset icon. The device may mistakenly recognize the headset even in its absence. In this case, you must re-connect and disable the headset or restart the smartphone.

Microphone works only on speakerphone

On Xiaomi devices, two microphones that are on top and bottom of the phone. When you fail, you can test the operation of the second microphone by turning on the speakerphone.

The microphone located below the phone provides a call function when calling, and the upper extension and the talk function on the speakerphone. If it turns out only through the speakerphone, it means that the malfunction lies in the main microphone.

Many malfunctions in Xiaomi devices, including microphone problems, are explained by system errors. To eliminate them, you need to test systems and components or restart the phone. It happens that the system requirements of the phone are obsolete and require updates, due to this, systems occur. Try to undergo update, after that all phone systems will restart.

Do not hear the sound in the phone? Tips in our article will help you solve this problem.

With the release of new phone models, it began to replace all existing devices. For a long time, with his help, you can listen to music, play games, view video and even work. Unfortunately, it may cause problems when sound disappears on the device.

The main signs that in the phone problems with sound:

Full absence of sound signals.
Echo, hiss during a conversation.
Frequent change in the voice of the interlocutor, interrupting the volume of voice.
Melodies and signals are heard quieter than before or at all are not reproduced.

To find out what is the problem, you need to check the device. Now it is not necessary to go to the master to repair, it can be done independently.

First - Check the volume control. It is usually located on the body of the phone with the right or left side. By pressing the button, make sure that the slider is maximum. Volume in games or when listening to music, you can adjust this button.

If it does not help, go to the next step. Let's try to look for a mistake in the device settings.

To do this, you will need to go to the menu on the smartphone. In the "Settings" window, select the "Sound" section. Next, select "Volume" and move the slider. These actions will help to adjust the phone volume.

The reason for the lack of sound may be clogging the dynamics or its breakdown. If the speaker clogged, it is quite enough to wipe it with a cotton waller or a napkin, and after blowing.

To check the serviceability of the speaker, it is enough to switch the phone to a loud connection. If the interlocutor is well audible, then the reason for the breakdown in the dynamics.

Sometimes the sound problems cause new installed programs. Look at which of the programs you put the last and try to remove them.

In the extreme version, you can return the phone to. If even this method does not restore the sound, then the reason lies in the device breakdown.

If the sound disappeared, you should not despair. Try to fix the phone at home. Try the methods described above. In this case, it will not even be necessary to disassemble the device.

But, if you have not been able to correct the situation and return the sound - the best solution will be handed over to the repair.

Dear readers! If you have any questions or there are comments on the topic of the article - please leave them below.

Noticed problems in the work of the iPhone speakers? Do you hear crackles, hissing or sound disappeared at all? Macsouls masters will quickly solve your problem.

Why does the speaker work only on speakerphone?

In iPhone 4, 4s, 5, 5s, 5c, 6, 6s, 6 Plus there are two speakers - upper and lower. The first is designed for ordinary conversations by phone, and the second is for conversations on speaking loud, playing music and ringtones. If you hear the interlocutor only after switching to a loud connection, then you have problems with the upper speaker.

The upper speaker may fail for different reasons. Perhaps the most common problem is pollution. If the hole of the top speaker (speaker) is contaminated or clogged with dust, you can try to read it yourself before contacting the service center. Take advantage of a small brushes with a soft bristle or a sprayed aircraft and try to shake the dirt from the dynamics hole. If it did not help, bring your smartphone to our service center for free diagnostics. Usually it takes no more than 30 minutes.

In addition to pollution, the speaker may not work due to the malfunction of the part itself. Perhaps due to mechanical damage, the speaker itself has failed or disconnected from the iPhone motherboard. In this case, the dynamics will be replaced. In our service center, this operation will take no more than an hour.

What else can cause problems with the speaker?

Virtually any serious mechanical damage can withdraw a speaker. If you dropped the iPhone, and then stopped hearing the interlocutors with a regular telephone conversation - most likely, after the fall, the loop connecting the motherboard and the top speaker disconnected. It is necessary to disassemble the smartphone and eliminate the malfunction, replacing the speaker with the loop.

For the dynamics of the iPhone also destructive moisture. Since for the speaker in the housing of the smartphone there is a rather large hole, water drops can easily get inside. This can happen, for example, when you got under the rain, put the smartphone with the screen down on a wet surface, accidentally shed water on it. In this case, it will be necessary to replace the dynamics of the iPhone and, possibly, the connecting loop.

Macsouls offers customers free diagnostics of the device, during which the wizard will definitely determine the cause of the dynamics fault.

In our service center, your iPhone will receive professional help. An hour later, you can pick up a smartphone with a working speaker. We are engaged in the repair of the iPhone and other Apple technology for eight years old and can guarantee you invariably high quality service.

Important! If you do not hear you when calling - these are problems with the microphone. If you do not hear - it is. In the iPhone, starting from the 4th generation, 2 microphones are used. One of them (the lower microphone) is in the lower end part next to the charging / synchronization connector. The second (upper microphone) is on top next to the headphone jack (iPhone 4 / 4S) or between the camera and flash (iPhone 5 / 5S / 6). To identify which one does not work - very simple. It is enough to check the sound recording in the voice recorder and the camera application. (when recording video uses the upper microphone and in the dictaphone below)

When talking, I'm not heard or badly audible.

In case, when talking on the iPhone, you hear the interlocutor, and he does not hear you - most likely it is due to the incorrect operation of the microphone, which is below. He can be scored dust, or just fail. Therefore, you can try to clean the grid, which is located next to the charging connector. If it did not help, most likely you need to change the spare part. It often happens so when you conversate you yourself cover the microphone with the hand of which keep the iPhone when talking. In this case, the interlocutor may hear you badly. To confirm the fact that the microphone does not work, it is enough to open a voice recorder application and try to write a sound.

The iPhone microphone works only on speakerphone.

This is the consequence of the lower microphone does not work and the top works. Try to execute the recommendations described in the previous paragraph.

When writing video on the iPhone, the sound is not recorded.

If the sound is not written when recording video - this means that the upper microphone does not work. In this case, you need to check whether the lower microphone and speakers work. As practice shows, in 90% of cases the microphone must be changed, but before that it is necessary to check whether it is not closed with a cover without dust / mud. To confirm that the top microphone does not work, it is enough to turn on a loud connection. If the interlocutor you can not hear when you talk about the speakerphone - this confirms the top microphone does not work, since it is used for speakerphone.

This instruction is designed as for iPhone 6.

How much is the replacement of the microphone on the iPhone?

You can find out the prices of repairing the iPhone you can find out in the section Also you can order free diagnostics and our experts will check all iPhone functions in 10 minutes and answer your questions.

Noticed problems in the work of the iPhone speakers? Do you hear crackles, hissing or sound disappeared at all? Macsouls masters will quickly solve your problem.

Why does the speaker work only on speakerphone?

What else can cause problems with the speaker?

Virtually any serious mechanical damage can withdraw a speaker. If you dropped the iPhone, and then stopped hearing the interlocutors with a regular telephone conversation - most likely, after the fall, the loop connecting and the upper speaker disconnected. It is necessary to disassemble the smartphone and eliminate the malfunction, replacing the speaker with the loop.

Macsouls offers customers free diagnostics of the device, during which the wizard will definitely determine the cause of the dynamics fault.

The harder the electronic device, the more the functionality and the possibilities of the user. Modern phones iphone, representatives of such devices. But not rare, due to dirt, moisture, drops, gadgets break, begin to bullure, other unpleasant situations arise. For example, when your interlocutor does not hear you, it means that the microphone does not work for the iPhone 5.

In this article we will analyze why the microphone does not work on the phone from Apple, also affect the topic of non-functioning speakers. We will give clear answers to questions with instructions and detailed videos, how to solve problems yourself.

Why the microphone does not work?

Why doesn't the microphone work on my iPhone? The answer is not so simple, we will understand. With increasing popularity of iPhones, the number of complaints about the quality of record properties is not cheap gadget. It is not always to blame the manufacturer, usually the microphone does not work on the iPhone 7 PLUS due to dirt and dust, which accumulates on the grid, due to the careless user operation.

On the iPhone phones from the model 4 and 4s, put several devices for several devices. It was done for the user's comfort, the devices acquired active noise reduction systems. Now it has become possible, to talk without any problems in a leaving or noisy place. The system of two recording devices intercepted the noise, processed it, strengthening the user's voice, and passed the sound on the device's speaker. Thereby significantly reducing the percentage of third-party noise. But for comfort, you need to pay, with an increase in the number of mini recording devices in the iPhone, the number of complaints of users has increased, the microphone does not work in the iPhone 5.

Dust and dirt on the grid covering the front speaker and microphone
Crowding
Software problems
Recent fall of the device in water, the oxidation of contacts and chips

In 80% of cases, if the microphone does not work on the phone, you need to contact the service center to replace the latter. The loop is usually torn, or the contact is moving on the board, and you have to change the entire node assembly. There is nothing terrible, no spare parts are not very expensive, by the time of replacing the front microphone on iPhone 6 takes no more than 30 minutes.

In the remaining 20% \u200b\u200bof cases, you can try to reanimate the speaker and the microphone on the iPhone on your own, but first you need to determine which of the microphones stopped working.

Checking performance

First, you need to understand, the interlocutor does not hear you, or you do not hear it. If you do not hear you - the microphone does not work on the iPhone 5S, if you do not hear - then the speaker does not work on 6. Now find out which of the three or two speakers (depends on the phone model) does not function. This is done by built-in software.

To test the main microphone (located next to the charging connector) to iPhone 5, 5S, 6, 6 Plus, 7, 7 Plus, open the standard application "Dictaphone". We start recording, say something to the phone, you do not need to read the war and the world, and for three seconds. Now turn on playback if the voice is heard, it means that the recording device works in the desired mode.
To test the upper microphone (located next to the Isight camera), you need to open the "camera" and switch to "Video" mode, turn on the record, again, it will be enough 3-4 seconds. Plays a video if there is no sound or it is very muted, which means the upper microphone does not work.
You can check whether Siri understands you if not, it means that the upper microphone is definitely not functioning.

Solution to the problem

When a problem is detected when the microphone does not work on your iPhone 6, it is recommended to hold a number of actions before going to the service center.

With a cotton wand carefully clean the holes of the recording devices.
We remove from the iPhone 7 housing not factory covers, films, stickers, other accessories.
Take out the headphones from the nest
Pull out the charger if connected
You can try to restart the iPhone, it happens that the problem goes.
We try to install iOS update
When talking, pay attention, do not close your main microphone and isight, located near the camera on the reverse side.

After these procedures, the microphone on the iPhone models 6, 6 plus, 5, 5s, 7, 7 Plus must be riddled if this has not happened, you still have to carry an iPhone to the service center, most likely the case in the loop or in the chip.

Frequently asked Questions

We give examples of frequently asked questions.

When talking, the interlocutor does not hear me

The iPhone microphone does not work near the phone, near the charging connector. What to do to read above.

I am heard only on speakerphone

Again, the microphone does not work on iPhone 5, located at the bottom. It is it used with a speakerphone.

When writing video on the iPhone, the sound is not recorded

Means the microphone located at the top of the phone does not work on the iPhone 6. Again, we try the actions described above, it often helps.

Siri does not understand my teams

The upper microphone on the iPhone 7 works badly, you need to check it out. Ways to read above.

When calling on FaceTime, it can be seen, but not heard

The problem is in the Internet connection or upper recording device.

How much is the replacement of problem spare parts on the iPhone?

Usually replacing this spare part is not particularly expensive, up to 1500 rubles. But if it comes to the chip responsible for encoding speech and recording sounds, then you have to buy this microcircuit + installation work. It will already be released at 3000-6000 rubles. Taking into account the cost of the phone, this amount is fully justified.

Keep your iPhone 5s away from moisture
Avoid hard drops of the phone, for this reason the loop is torn inside the device.
Periodically clean the connectors from dust and dirt
It is advisable to purchase a case and a protective film on the screen

Take care of your expensive technique!

Follow the instructions below in case of malfunction with the device. For example, your speech may sound intolerable during phone calls or FaceTime calls or the Siri function may not perceive voice commands.

When making calls, using FaceTime or Siri functions, as well as when playing a recorded audio on the iOS device, the following problems may occur.

Other users can not hear you during a telephone call or call FaceTime.
The interlocutors do not hear you at the phone call or call FaceTime.
Siri cannot detect voice response with the appropriate request.
When playing recorded audio, the sound is missing or distorted.

Microphone Testing on Device

To determine what the problem is related to the microphone of the device, and not with the program or a cellular connection, all microphones must be tested. The location of the microphone may vary depending on the device model. Microphone location information can be found on the device page.

iPhone.

On the iPhone device several microphones.

To test the main microphone on the bottom of the iPhone, open the "Record" program and click the recording icon. Say anything to the microphone and click the play icon to play the recorded record. Your voice should sound clearly.

If you have a quiet voice in the hands-free call, make sure that the iPhone receiver is not locked and not closed.

If you can not hear a quiet sound or siri in the video recording, make sure that the microphone next to the iSight camera (on the upper angle of the iPhone, from the back side) and the receiver are not blocked and not closed.

iPad.

To test the microphone on the iPad, write the video using the Camera program, and then play the recorded record. To test the sound quality, you can also implement video or video call using the FaceTime program.

iPod Touch.

To test the microphone on the iPod Touch device, open the recording program. Click the recording icon, tell me anything to the microphone, and then click Playback icon to play the record. Your voice should sound clearly.

reference

If, after testing the microphone, the problem did not disappear on the device, try to do the following.

Disconnect all accessories connected to the headset connector.
Make sure that your fingers do not cover the main microphone and the iSight microphone when you hold the device or write video.
Remove the protective film or cover covering the main microphone, the ISIGHT microphone or the iPhone receiver.
Clean microphones or iPhone receiver from dirt. See the location of microphones in the device's user manual.