What does it mean your iPhone could not be activated. What to do if iPhone or iPad activation fails. Modem malfunction

Buying devices from Apple is a joyous event. But after the first switching on of the device, the user may encounter a number of problems. For example, with the activation of the gadget. Not everyone knows about this operation. We have to figure out how to activate the iPhone 5S. What does it take to bring an idea to life? If you carefully follow the simplest instructions, as well as read the text on the phone display, you will be able to do this as soon as possible. Where to begin?

What will come in handy

Let's start with preparation. IPhone 5S activation is impossible without a few details. Users usually have no problem preparing for activation. In particular, Apple lovers.

In general, this will require:

  • SIM card;
  • wi-Fi network connection (or a computer with the Internet and iTunes);
  • source of power;
  • phone charger;
  • a clip for a SIM card;
  • USB cable.

This will be enough to activate the "apple" device in any way. Getting the iPhone 5S to work isn't that hard. Next, we will look at the activation procedure in detail.

Activation stages

How to activate iPhone 5S? More on this later.

First, you should pay attention to the fact that this process consists of several stages. Namely:

  • turning on;
  • selection of basic phone settings;
  • direct activation;
  • launching the device for the first time.

We will definitely be able to find out about all these stages further. Everyone can easily get started with the iPhone 5S.

Sim card

The first thing to do is insert a SIM card into your phone. "Apple" devices in this regard excelled. They provide for a special process for connecting a SIM card.

How exactly should you proceed? The owner of an "apple" phone needs:

  1. Get a SIM card clip.
  2. Insert the mentioned component into the special hole on the side panel of the smartphone.
  3. Click on the paperclip.
  4. Remove the SIM card slot.
  5. Insert SIM-card into slot.
  6. Return the component back to the phone.

Turning on the device

The next step is to turn on the smartphone. To do this, the user must first connect the device to a charger and plug into a power outlet. With zero (or minimum) battery power, activation will not be possible. It will simply be interrupted. To successfully complete the task, you need to have a charge of at least 20-30%.

How to activate iPhone 5S? On the top panel of the "apple" phone, you must press the power button. After holding it down for several seconds, the device will start.

If everything is done correctly, a silver apple will light up on the display. This is a sure sign that it's time to start the next step.

Basis

Man bought a phone from Apple? The iPhone 5S, like any other "apple" device, will have to be activated. Otherwise, it will not be possible to work with him. Fortunately, everything is not as difficult as it seems at first glance.

Activation instructions for iPhone 5S are broken down into several simple steps. After turning on the device, you will have to set the basic settings of the phone. It is proposed to do this as follows:

  1. Swipe from left to right across the bottom of the display. You need to do this when the welcome screen lights up. It will say "Hello" in different languages.
  2. Select the desired system language. It is enough to tap on the corresponding line.
  3. Indicate the country of residence of the citizen.
  4. Connect to the Internet. For example, by clicking on the "Select network" hyperlink, and then specifying one or another Wi-Fi.

By the way, the connection to the network must be taken very carefully. After all, the further activation of the iPhone 5S will depend a little on this. First, let's look at the situation with connecting to Wi-Fi. This is the most common layout.

Basic actions

How to activate iPhone 5S with SIM card? As soon as the user connects to the Internet, a form for filling out will be available to him. With its help, the phone will be configured for the first time.

The iPhone activation guide looks like this:

  1. Turn geolocation on or off. To do this, click on the appropriate line.
  2. Select the "Like new" option.
  3. Create an AppleID profile.
  4. Click on the "I agree" button. It is located at the bottom right of the display.
  5. Click on "Install Now" and place your finger on the highlighted area on the screen. This step can be postponed. It is enough to press the corresponding button.
  6. Set a password for working with the "apple" device.
  7. Click on the "Allow to send data to the Apple server" or "Do not allow" button. It all depends on personal preference.

Done! If everything is done correctly, the message "Welcome!" Will appear on the screen. She will inform you about the successful activation of the device. But what if there is no Wi-Fi network? Then you will have to carry out the procedure through a computer.

iTunes, PC and iPhone

In reality, everything is much simpler than it might initially seem. We already know how to activate iPhone 5S. If the user cannot find a WI-Fi network, he will have to carry out the procedure using a computer or laptop.

Under these circumstances, it all starts with installing a program called iTunes. All owners of Apple gadgets should have it. You will have to download the latest version of the program. Otherwise, the application may crash.

The iTunes installation file is downloaded from any available source, after which the exe-document is launched on the computer. The installation wizard is activated. Following the instructions on the screen, the person will be able to complete the initialization of the software. It's completely free.

PC connection

How to activate iPhone 5S without SIM card? You can act through a computer and "ITunes". This technique also helps to cope with the task if there is no Wi-Fi connection.

It is necessary to correctly connect the "apple" device from "Apple" to the computer. How it's done?

The instruction of the following type will help to cope with the task:

  1. Take a USB cable.
  2. Insert one end of the cable into a suitable connector on your phone.
  3. Plug the other end of the cord into a USB port on your computer.
  4. Launch iTunes.
  5. Wait a bit.

Thus, not only the connection will occur, but also the synchronization of the devices. It is very comfortable. Especially considering that now the user will be able to activate the iPhone 5S without much difficulty.

What exactly should you do? Follow the instructions on the screen. They are no different from the steps listed earlier. The only difference is that when connecting via a PC, you do not need to insert a SIM into the device, and there is also no need to turn on Wi-Fi.

Without iTunes

How to activate an iPhone 5S if a person does not have a SIM card? Problems may arise with this operation. Especially if the user doesn't want to work with iTunes.

It is almost impossible to cope with the task without a SIM card. Although experts recommend working with ITunes to bring the idea to life. Or you should follow the instructions below.

It has approximately the following structure:

  1. Switch on the phone.
  2. Press the Home button on your mobile device.
  3. Select the "Emergency call" item.
  4. Dial "112".
  5. Press the call button of the subscriber.
  6. Click on the "Turn off" button.
  7. Select the "Cancel" option.
  8. End the call.

It is done! The user will now have a fully working device. But, as a rule, sometimes iPhone activation fails. What difficulties can you face under certain circumstances?

Problems

Apple smartphones are the most common technique. High quality, but even it sometimes fails. What difficulties can users face when thinking about how to activate the iPhone 5S?

The following situations and ways of solving them can be distinguished:

  1. If you do not remove the film from the mobile device, the Home button will not be pressed well. Because of this, blocking of the device is not excluded. Everything is solved simply - you can press the "Enable" button on the gadget when auto-blocking.
  2. There is no Wi-Fi connection. In this case, only connecting the "apple" mobile phone to a computer with iTunes will help to cope with the task.
  3. Problems with device synchronization. They usually disappear if you update iTunes on your computer.
  4. ITunes update failed. Removing it is as easy as shelling pears. It is enough to first close the application completely. Only then is it allowed to update.
  5. Impossibility of taking fingerprints. To accomplish this task, you need to remove the factory protective film from the screen. With her, the above operation will not work. The sensor simply won't be able to recognize fingerprints.

These are the most common problems. Now it is clear how to deal with them. Activating iPhone is no longer a hassle or hassle.

Outcomes

We figured out how to get the apple phone to work the first time. The instructions below will help you activate any iPhone. The main thing is to properly prepare for the procedure.

At first, you can opt out of creating an AppleID. Without this profile, the owner of the phone simply won't be eligible to use Apple's services. For example, iCloud or AppStore. Therefore, it is advisable to immediately start AppleIde.

Hey! It doesn't matter what you did in order to get the activation failed error. We reset the content and settings, flashed it, performed an update, recovered - any of these actions leads to the fact that the device must be reactivated. Yes, yes, yes, you will have to go through exactly the same procedure again as when you first turned on the gadget. And here one very large and large ambush can await us.

an iPhone or iPad can easily warn you that activation is impossible, because: “Your iPhone could not be activated because the activation server is temporarily unavailable. Try connecting your iPhone to iTunes to activate, or try again in a few minutes. If the problem persists, contact Apple Support at apple.com/support. "

It would seem that everything is very logical. The server is unavailable, Apple has problems, we wait until the failure passes and we swear at the company. However, not everything is so simple.

And in general, if you are faced with such a message, then I will have two news for you, good and bad. And we'll probably start with a bad one ...

IPhone Activation Failed - Everything Is Very Bad

Why does the title say that everything is very bad? Because, it is quite possible that the modem in the device has "died". Indirectly, this can be confirmed by the fact that by connecting the gadget to a computer and iTunes, absolutely nothing happens - no activation or something even remotely similar to it.

There is another way to check this terrible guess, on the welcome screen, click on the "letter i in a circle" icon.

After clicking, on a normal and working iPhone, the serial number of the device should appear. If IMEI does not appear, but only standards are written, etc. then I have bad news, the modem in your iPhone or iPad ordered to live a long time. Naturally, with such a malfunction, the device cannot be activated. What to do?

  • Contact the service, the repair price is not very high (relative to the cost of the device), but they undertake such a repair of a unit and no one gives guarantees.
  • You can try to put it in the freezer (at your own peril and risk!), There is a possibility that the contacts will get “right” at least for a while, and it will turn out to activate it.
  • Warm up with a hairdryer (also at your own peril and risk!) - the effect is similar to freezing (it may or may not appear).

It should be understood that the last two points are, of course, a fierce "collective farm" and they should be carried out very carefully. But it helps some. By the way, it is useless to update the firmware on such gadgets, you will get an error during this operation.

All that is described above is not your case? Is IMEI displayed and is the modem OK? Moving on to the next point!

iPhone on iOS 11 and iOS 12 won't activate after factory reset

This text is an update to this article following the release of iOS 11.

We have already discussed this situation in the comments, but for those who are too lazy to read, here is a short excerpt from all this.

The crux of the problem:

Since the release of iOS 11, Apple has changed its policy regarding unofficial iPhone repairs. If non-original components were installed in the device, then after the procedure for resetting settings and content, you can get a "brick" - it will be impossible to activate the phone.

Who is at risk? Devices (running iOS 11 and iOS 12) that:

  • Have ever been repaired (with replacement of parts -, modem, Wi-Fi and Bluetooth module) in unauthorized service centers.
  • They are so-called "handicraft restored" iPhones (smartphones assembled by someone who and where) - unscrupulous sellers often sell them under the guise of new ones.

What's happening?

During the power-on phase (after a factory reset and content reset or a firmware restore), the iPhone sends data about the components installed inside it to Apple servers. If this information does not match the base of the "apple" company, then the activation of the device is blocked.

So, what exactly is this to do now?

  1. If there is a guarantee, use it.
  2. Some unofficial service centers may try to solve this problem with special equipment. But, as a rule, no one gives any guarantees - even if the activation failure can be “bypassed” now, then in the future everything can happen again.

Here is such a sad story. However, it is not at all necessary that the error occurs precisely because of this ...

iPhone failed to activate - the server is to blame or ...

In fact, failure can occur for a variety of reasons. And the right decision would be to check everything in order, let's go!

  • Check if the SIM card is inserted and is it working? The advice is of course very obvious, but anything can happen.
  • Make sure you have internet access again.
  • Apple servers unavailable - at the moment? This often happens on the days when new versions of iOS are released. Many people around the world are trying to get a new firmware as quickly as possible and the servers simply cannot withstand such an influx of people. In that case, you just need to wait ...
  • Use a different internet connection. Some Wi-Fi networks can be configured to block access to Apple servers.
  • Use iTunes to activate (required!)
  • Hard reset your iPhone or iPad. Hold down the Home and Power buttons - do not release them until the iPhone turns off.

By the way, the reason for Activation Error may be the fact that a beta version of the firmware was installed on the iPhone, and the device was not registered in the developer program. In this case, the error text will be like this:

This device is not registered as part of the iPhone Developer Program ...

In this case, you need to go to the Apple developer portal (developer.apple.com) and register the gadget.

As you can see, the reason that the iPhone fails when activated can be a variety of situations.

From banal - lack of Internet, to very complex - breakdown of the modem and the newly minted "iOS 11 syndrome". And if the first ones are solved quite simply (wait, change the SIM card, etc.), then the second ("iron" problems) are corrected only with the participation of a competent service center specialist. But I sincerely hope that this is not your case.

P.S. Write questions in the comments, and here's a secret scheme for you ... To successfully activate the iPhone - you just need to "like" this article. Testing!

To the factory ones, and now I want to show in detail what iPhone activation is and what pitfalls there can be.

What is iPhone Activation

Activate iPhone \u003d make the first turn on if we are considering a new phone out of the box, or just turn it on if we reset or flashed it before. Activation is the initial setting of the phone: language, region, restoring from a backup and setting up some services. If you have already turned on the iPhone for the first time, then you should know some of these points, otherwise, see below - I will describe step by step what to do and where pitfalls may await ...

Before activating an iPhone or iPad (there is almost no difference in activation), make sure that you have a SIM card or WiFi network (for iPad without a SIM card) - you cannot activate without them! Also, you may need a computer or fast internet if you need to restore data from a backup. After all the preparations, you can safely press the Power button at the top of the device, and as soon as the iPhone turns on, you will see a welcome splash screen in various languages \u200b\u200band an offer to swipe your finger on the screen.

The next item will be offered to connect to any WiFi network, or will offer to use a SIM card to activate the iPhone. If you don't have a SIM card at hand, then even the presence of a wireless Internet and a computer will not help you ... Let me explain - a SIM card is required, like the Internet, just not all SIM cards come with the Internet, and in this case you need WiFi or a computer, with internet connected and iTunes installed!

If you have successfully completed the previous points, then welcome to the "almost" activated iPhone. Why "almost", you ask? Yes, because if you purchased the gadget hand-held, you may need to enter the iCloud account and password of the previous owner! If the old owner is not available and you do not know the cherished login-password, then, alas, you have a "brick" in your hands 🙁 In this case, you need to find the old owner, and in the correct scenario, the reset before buying must be done with the seller, so that there were mutual misunderstandings!

If this is a new phone, then you will not have any obstacles. In the next step, you will be offered a choice of 3 points: Set up like a new iPhone, Recover from iCloud copy or Restore from iTunes copy... What are the differences between these 3 points?

- set up like a new iPhone - just set up the phone to your liking and no data will be there, except for what will be downloaded later from iCloud, if you've used iCloud before, of course 🙂

- restore from iCloud copy - this option is needed for those who already have a backup in iCloud, for example, from a previous iPhone.

- restore from a copy of iTunes - just connect the iPhone to the computer where iTunes is and there is a backup copy of the phone, and follow the instructions on the computer. At this time, the phone will display the iTunes and cable icon.

Set up like a new iPhone

If you chose the first option, then the next step you will have is the iCloud account entry window, or create a new account if you have this first apple device. If you don't have an account yet, then it's better to skip this step and set up iCloud after activating your iPhone.

Well, how can you do without legal information and acceptance of its terms:

If you are in the habit of protecting your iPhone / iPad with a password or Touch ID, then you will have the opportunity to immediately make these settings. And they shouldn't be put off for later!

If there is a request to enable geolocation, it is desirable to agree. Geolocation, why else? And so that your phone understands where you are and provides you with the most relevant and correct information. For example, your location on Maps, Google or Yandex, or correctly displayed weather and time data. I think it's worth turning on geolocation!

Further, if you want, you can enable or disable sending diagnostic data or give access to developers. Personally, I included all this so that data on crashes and problems would be sent to Apple and developers, and they, in turn, would improve the quality of programs and services!

Recover from iCloud copy

If you already had an iPhone and a backup was created from it to the Apple cloud, then feel free to choose this item. You will need to enter your Apple ID and password associated with iCloud and click next. If everything is entered correctly and you have access to the Internet, then the device will start downloading the backup.

After the start of the recovery, you will be asked the same questions, then when setting up the device as a new one, so I will not describe them again.

I will focus only on this - if you want the iPhone activation to take place as calmly as possible, make sure in advance that the Internet is smart, since the recovery can take a long time due to the volume of the copy. The biggest thing that can last the longest is photos and videos. So try to do this at home when you have a lot of free time. Of course, after the initial setup, you can interrupt the recovery and continue later, but I do not recommend interrupting the activation process.

Recover from iTunes copy

This method is best suited for those who have a computer at hand, as well as a backup copy of an old device, or it itself, or the backup itself takes up a very large volume! In my memory, I saw an iPhone, where about 40 GB was occupied by photos - through iCloud it is too long and expensive, but through iTunes - it’s only for an hour!

So, on the iPhone screen, you need to select the appropriate item, after which, you will see the iTunes icon on the device screen. After that, you will need to connect your gadget to a computer running iTunes, where there is an old backup ...

On a computer, in iTunes, you will need to select a specific backup copy, if you have a lot of them or they are from different devices, and click on Restore. Further, depending on the size of the backup, you can go to the kitchen for coffee, or start cooking dinner 🙂 After the end of the restore from iTunes, you will also be prompted to turn on geolocation, password protect the device and offer to send diagnostics to Apple. Please note that after the activation of the iPhone is over, you should carefully look at iTunes and the iPhone desktop - it may well be that programs are being installed on the device, or music is being recorded. Do not disconnect your gadget from your computer!

Now you have learned what iPhone activation is and how you can do it. We saw several ways among which you can find the one that suits you! I hope that after reading my instructions, you will see this inscription on your iPhone!

On iOS 11, this is a problem that many Apple phone users have been facing lately. It manifests itself in the inability to activate the iPhone after resetting content and settings or reinstalling iOS. When activating the phone via Wi-Fi, the user sees the message " ... Your iPhone could not be activated because it cannot contact the activation server". When trying to activate via iTunes, the computer displays an error message with the number 0xE8000013 or 4016, or the message" iPhone could not be activated because it was unable to obtain activation information from it. "

Why does iPhone activation fail?

There are three main reasons why the iPhone does not activate and displays a message about activation failure:

Problems on Apple activation servers

The most harmless option that may be associated with the fact that at a particular moment in time Apple's activation server is really not available, as indicated in the error message. Check the status of Apple's web services and, if the iOS Device Activation service is unavailable, the solution in this case may be patience and an attempt to activate a little later.

IPhone hardware issues

Activation failed may be due to hardware issues with the iPhone. So, for example, if the phone has problems with identifying the SIM card ( constant network search, regardless of whether a SIM card is inserted or not), the iPhone will not activate. The solution to the problem, if the phone does not activate, in such cases can be determined after diagnostics at the service center.

IOS 11 Activation Issue on Refurbished Phones

Most often iPhone activation error occurs with the owners of refurbished phones. At the same time, here we are not talking about officially restored iPhones, which are produced under the control of Apple, but about Chinese handicraft assembled devices. As a rule, such phones inside resemble a "Frankenstein's monster", assembled from different parts. Very often, of the original components on such iPhones, only the processor board remains, and it may contain replaced components ... Why on such phones most often there is a problem with the device activation error?

The problem stems from the fact that in iOS 11 Apple changed the rules for the device activation system. When activated, the components are polled and technical information is compared ( UDID, Serial No, IMEI, MAC-Address and others) with numbers in the official Apple databases. If, for some reason (and for not officially restored devices, there are about a dozen reasons) the information does not match, the device will not be activated.

How to protect yourself from the appearance of a problem?

You can check the serial number of your device on the Apple website. If during the check it says "This serial number corresponds to the product that was replaced" or the check displays information about another device that does not match your model, color or memory size, your iPhone may be prone to an activation error. If you own a refurbished iPhone, it is highly discouraged to erase device content or restore software on it via iTunes.

Can a Refurbished iPhone with Activation Error be fixed?

There is a solution. It consists in working with a memory chip and making changes to its firmware. Such an operation can only be performed by the hands of an experienced craftsman in a service center with the availability of good specialized equipment. You can carry out such repairs in our service center. Information on the cost and estimated time of work execution is presented in the table below.

However, the solution is not universal and is not suitable for every case. Since most of the owners of refurbished iPhones face this problem, it is possible to determine exactly whether we can help you only after inspection and diagnostics at the service center. We will be waiting for you and will be happy to help you solve problems with your iPhone!


Tags:

The new iOS 11 software has brought a lot of problems for users. Someone had their devices stuck on a black screen and the Apple logo during installation, someone was unable to download the firmware due to lack of sufficient memory or iPhone activation failure. And someone installed the build, but ran into the problem that the iPhone or iPad does not activate after installing iOS 11. What to do in this case and how to solve this problem, we will tell you in detail in this article.

Why iPhone won't activate after installing iOS 11

If you have installed iOS 11, but still cannot go through the activation procedure, you need to try one of the proposed methods. Usually, the activation screen fails when you enter your Apple ID. A similar problem also occurred in the case of the release of the iOS 11 firmware. What to do if the iPhone is not activated.

The first thing that can help is restarting the device. Restart your mobile device, then try the activation procedure again.

If activation fails again, you need to check if you are entering your Apple ID correctly - it is possible that the iPhone or iPad that you cannot activate after installing iOS 11 is simply tied to a different Apple ID. So, we check:

1. Open iCloud.com. Sign in with the Apple ID you enter to activate your iPhone or iPad.

2. Next in iCloud go to Settings - My devices. All devices associated with this Apple ID will be listed here. If your iPhone / iPad is not among them, then you are simply entering the wrong Apple ID. If your device is on the list, then you need to follow the next step.

3. Connect your iPhone / iPad, which you cannot activate, to the computer using the USB cable. Then launch iTunes. Update to the most recent version and enter your Apple ID.

If this method did not help you, then you can try using the program.

1. Download Tenorshare iCareFone software to your computer from the official website. Install it and run it.

3. In the lower menu bar, select "iOS System Repair". Click the button.


4. You will then be prompted to click the Download button to proceed with iOS recovery.


5. Once the download is complete, click Fix Now. Wait until your iPhone or iPad restarts. After that, the device will be ready for use, and you can successfully complete the activation procedure.


ICareFone Review

Note that Tenorshare iCareFone has a very advanced set of tools. With its help, you can easily manage files on your phone and computer (export, import, synchronization), make backup copies of selected file types and restore, clean your mobile device of junk and unnecessary files, and also solve most system errors. You can download Tenorshare iCareFone on the official website. You can also download the tool for free, it can also solve your problem if you cannot enter Apple ID and your iPhone could not be activated.

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