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Hello, a question? Did you have a draw in a contact where the prize was an iPhone? Here one lady writes that we won it and we can get it by sending 772 r and the phone number says with confirmation, since you have a one-digit difference. Whether it is, of course, we do not believe in miracles and do not send anything. First chairs, then money.
Hello!! I want to ask, they told me that I won an iPhone in the raffle, and so that I pay for the delivery to this number +79022627300 they are not fooling me?
Alexpndr
Hello, I would like to buy a motherboard for an iPhone 6 64gb, how much will it cost? I am in Vladivostok
Alexander
Hello, do you untie iPhones from iCloud?
Hello, my relative died, left an iPhone with a box and a check, but I don't know the password. How to unlock it, ?? There is information about death.
I ask you to answer the question we have two IPHONE 5 and 6. In the IPONE 5 model FF352RU / A you can take pictures silently, and in the IPHONE 6 model MG4J2KH / A silent photography is impossible, we tried it with the help of additional programs. ? Or is it really connected with the adoption of Japanese legislation. Could you tell us in which IPHONE models silent shooting is saved and which one is planned in future IPHONE models to keep shooting silent or not?
Vladimir
Hello.
Help me figure out the situation.: Fraudsters hacked the ID password and blocked my phone, they demand to enter some code. How to unblock?
Alexander
The phone was blocked, I don't remember any data.
How can you unlock it?
Good day! I am denied warranty repair, for reasons not very clear to me. I think it's outrageous on the part of Apple !!! Making a nice gesture towards the guarantee in the form of replacing the phone with a new one, and then unlocking it in every possible way, at least looks like a LOKHOTRON! , but for a company of this format, this is not solid!
Thank you in advance! Please contact me and solve my problem.
Good morning! September 26, 2017 8 rubles were debited from my phone account for an SMS, which I did not send to 7786205094. Why do you make such technical mistakes? Return the money to the account and stop cheating.
Hello! Tell me they removed the funds from the card, it's not clear why only the itunes / bill link came. I go to the iPhone, it’s not clear how the card information got there, and what was the money withdrawn for?
Hello. The front camera and fingerprint stopped working. Can i expect to have an iphone 6 plus replacement?
Hello!
Can you replace your battery with a 5s model?
Best regards, Olga.
Radionov Denis Sergeevich
Hello.
On 02/08/2018, I sent a claim to your address (107031, Moscow, Petrovka str., 5) regarding the quality of the purchased goods along with the iphone 5S phone.
03/01/2018, in response to my claim, I received a telegram (see photo), in which it was said that "... the verification act and the smartphone were sent to your address by mail. For all questions, you can contact the representative of Apple LLC Rus Novopoltsev Alexey Ivanovich, tel. 89297795773 ".
At the moment, I have not received the phone, the phone number indicated in the telegram is not serviced.
Please provide me with valid contacts to find out the location of my phone.
Respectfully yours, Denis Sergeevich Radionov.
HELLO
My name is Firuz Mukhsinov
I bought IPHONE 5S 16GB SILVER
IMEI 359140075611401
Purchase Date 02/11/2017
EPPL RUS LLC Address: 107031, Moscow, Petrovka, 5
After reset the phone will be LOCKED ACTIVATION
I forgot APPLE ID and PASSWORD
Please, you need a duplicate sales receipt
Oleg Igorevich
Hello!!! 03.24.2018, in Stupino, st. Timiryazevo in the ISHOP store bought an iPhone 8+ 256GB phone for 71,990 rubles. 03/25/2018 the phone stopped catching the network, it is constantly in search, the reboot did not help, they put another sim card, the same thing, in the search. On 30.03.2018 we turned to a store in Stupino for a replacement phone because this one is not of proper quality. The seller, ignoring the law No. 18 on consumer protection, refused to replace me, recommended to update the IOC, saying that this happens to the old one or contact the official service. After the update, the aytyuns icon and the charging wire appeared on the screen, when the apple reboots and more, the phone does not show anything and nothing can be done with it. In the store I left a clause. Please understand this situation, because the phone is not of proper quality. And the law No. 18 on consumer protection says: that within 15 days from the date of purchase, a phone of any brand and any manufacturer must be exchanged or returned if the phone is not of proper quality. I don’t ask to change it because I don’t like something about it, it doesn’t work. Otherwise, I will have to go to court, where I am sure they will recognize me as right, with all the ensuing consequences.
Good day! Bought on 06/22/2018 in the MTS online store as a gift phone X and a few hours later a green bar appeared on the screen. Terrible! The birthday is ruined. Such a brand and marriage. There are ways to exchange a phone for a new one without expertise.
Svetlana
Hello! July 2, 2015 in the city of Volgodonsk, Rostov region at st. Sea House 64 was purchased by the smartphone Apple iPhone 4S 8 Gb IMEI 013590006462480 in the amount of 17,990 rubles. In June of this year, the activation of the phone was blocked and in order to solve the problem, Apple support asked for a sales receipt. Because the cashier's receipt was not preserved, I went to the seller's store and the sales receipt was restored to me. However, Apple's technical department declined assistance, stating the following:
Reference number: 100583837726
Product: iPhone
Serial / IMEI number: DX3P98R2FMLD / 013590006462480
Hello Svetlana!
We have reviewed the information you provided, but we are forced to inform that we cannot fulfill your request, since this information did not coincide with our data.
To continue validating your request, please contact your retailer to obtain proof of purchase for this device. If other documents are not provided, we will not be able to continue processing your request.
The operator in Appple's support team said that the only reason for the refusal is the incorrect information on the sales receipt that this is a store error. I went to the seller's store again, they checked it again and said that they could not give any other information other than what was in my sales receipt. The Svyaznoy hotline confirmed this information and said that they did not know why Apple did not accept my sales receipt. Then I wrote to the email address for work with clients [email protected]by sending a sales receipt and I was told the following:
Svetlana, good afternoon!
We checked that the information on the sales receipt is up to date and the only one that we have about your smartphone and the purchase in general.
The blank of the sales receipt has a standard sample.
Previously, there were no such requests from clients.
Unfortunately, we cannot issue other documents.
Hope for understanding.
Best regards, Messenger.
All! Vicious circle! How to be?
If there are business partners between Svyaznoy and Apple, why do they have different data and a conscientious buyer should suffer? They kick me like a ball, nodding at each other. Where to look for the truth?
Hey! Despite the numerous instructions posted on the Internet and on this blog, there are issues regarding the iPhone and iPad that can only be resolved with the help of Apple technical support. For example, unlock iCloud,. Who can do it? No one! Only a specially trained employee of the company. And it's not just about blocking, you never know for what other questions the answer of a competent specialist can be useful?
And after all, it would seem that the technical support itself is not hiding from anyone, there are a lot of ways to contact it, but people still ask in the comments - how to call or write to the Apple operator? And since they ask, we will answer!
Here are all the ways to reach tech support wherever you are.
Apple technical support phone numbers in Russia
Apple, like any normal company, has its own hotline whose employees will answer any question related to the iPhone and iPad. Here are the phone numbers for the Russian Federation:
- 8-495-580-95-57 (Moscow number).
- 8-800-555-67-34 (Free number for calls from any region of Russia).
- 8-800-333-51-73 (Apple Store Customer Service).
On any of these numbers, Russian-speaking employees will be ready to advise you from 9.00 to 21.00 on weekdays.
Other ways to talk to Apple tech support in Russia
When you call on any of the phones, you are greeted by an answering machine. If for some reason you cannot get through his teams or do not want to do this, then you can order a call back - the company itself will call you. To do this, go to this page and:
The incoming call will not be from those numbers listed above, but from others. This can be the number of any country (I received a call from the Philippines, Bangkok and elsewhere from Asia). There is no need to be afraid - a Russian-speaking employee will talk to you and this call will be free.
Don't want to talk for some reason? You can always communicate with technical support through a special chat. To do this, we repeat all the actions indicated just above, the only thing, at the third point, we select: "Chat". It also shows the approximate waiting time, which is convenient.
In 2018, Apple launched an application that contains various articles and instructions on the company's products. Cool? Not bad!
However, you and I are interested in another possibility of this program - to get the help of a technical support specialist. What should be done?
All that remains is to select the device and the problem you are facing. The application will offer various solutions:
- Articles and instructions.
- Chatting with a specialist.
- Call support yourself.
- Callback order.
Agree, the choice is just excellent. Let's use it!
How to contact the Russian Apple technical support if you are in another country?
There are a large number of countries where technical support is either absent in principle, or available, but in the language that the Russian-speaking user does not know. How to be in this case? How to contact and talk specifically with Russian technical support if you are in another country?
There is nothing difficult about this, there are several ways:
But ordering a call back, if you are in another country, most likely will not work (unless, of course, you do not have a Russian SIM card). The fact is that the callback form involves specifying a number starting with +7 (prefix for Russian numbers). You cannot erase it and replace it with another.
P.S. If you suddenly have questions, then write in the comments. And of course we put "like", then the conversation with technical support will be favorable and successful!
The App Store has long offered both official Microsoft Office tools and third-party programs that allow you to open DOC, XLS, PPT and other files. All of these tools have a similar set of basic functions, but differ in terms of unique capabilities and interface usability. In this collection, we present the best-quality iOS tools for working with Word, Excel and PowerPoint files on iPhone and iPad.
Microsoft Word, Excel and PowerPoint
Microsoft decided not to release some kind of universal office tool and published three full-fledged applications in the App Store: Word for documents, Excel for tables and PowerPoint for presentations. All of them have a very simple and concise interface that allows you to easily control familiar functions on a small smartphone display. On iPhone, you can choose the original document layout or an easy-to-read layout. Almost all of the original tools available in standard versions of PC programs are available for editing. All three applications are completely free to download.
Google Docs, Sheets, Slides
This trio of programs from Google can be called a good alternative for Microsoft applications. Each tool will allow you to create new documents and edit existing ones, share and edit them at the same time with colleagues, work offline, as well as add comments and respond to replicas of other users. All files are automatically saved after any changes, which means you don't have to worry about sudden crashes or disconnections of devices. Additional advantages include password protection and support for VoiceOver when using Bluetooth keyboards. Downloading also does not require investment.
WPS Office: Text documents, Spreadsheets, Presentations and PDFs - FREE
This application combines presentations, editor and spreadsheets. Almost any Microsoft Word, PowerPoint and Excel file can be opened with WPS, including DOC, XLS, PPT, TXT, PDF and many others. Full compatibility allows you to use almost all objects, functions and formatting elements available in desktop versions of programs. Opening and editing documents is possible both from memory and from cloud storage such as Google Drive, Dropbox, Box, OneDrive and WebDAV. Files can also be easily shared using AirPlay, AirDrop, DLNA and Wi-Fi. Downloading WPS Office is completely free.
OfficeSuite Free - for Microsoft Office Word, Excel, PowerPoint & PDF documents
This is another very powerful office "combine" that combines not only tools for working with Word, Excel and PowerPoint, but also a built-in file manager and tools for handling PDF documents. Supports all popular spreadsheet and presentation formats in use since 97. Features copy and paste, data export and import, auto correct and spell check, editor and view modes, and much more. OfficeSuite allows you to unzip the desired file directly from the application without the help of third-party tools, and even send it to print to a connected printer. The basic version of the program is available free of charge, and the extended edition will cost 242 rubles.
Polaris Office - for Microsoft Office Word, PowerPoint, Excel
Polaris Office is a free office application that makes it easy to work with Microsoft Office documents and PDFs on Apple mobile devices. In the program, the functions of viewing and editing such formats as DOC / DOCX, XLS / XLSX, PPT / PPTX, PDF, TXT, HWP are available for everyone. There is integration with various cloud services (OneDrive, Dropbox, Box, WebDAV) and quick exchange of documents through the user's address book or simple messages. There are about 24 templates, 20 2D / 3D diagrams, 173 shapes and more than 300 functions with automatic data calculation. The standard version of the program can be downloaded and used for free, and the updated version with a subscription will cost 746 rubles.
Documents To Go Free - View & edit Microsoft Office files (Word, Excel, PowerPoint), view PDF
It is one of the simplest office applications available in the App Store. It also offers opening and editing of all the most popular Word, Excel, PowerPoint formats, as well as launching PDF documents. Working with files is possible both using cloud services and locally. All text settings, cell filling and image correction tools are present. There are also full rollback and undo functions. In total, over 100 useful tools are available. You can evaluate them all for free.
This concludes the selection of applications. We have noted the most useful and functional programs that have already been tested by thousands of users. Positive ratings and a huge number of positive reviews are the best confirmation of the high level of their quality.
After a long wait, Microsoft finally released an application package. However, great alternatives to Office have been around for quite some time, and Microsoft may now have to compete with its lesser-known competitors for iPad space.
With this in mind, we offer you an overview of the most popular iPad office suites currently in existence, highlighting the strengths and weaknesses, as well as the key features of each of them.
Which one is better? There is no perfect solution for working with office documents on the iPad, but there are options that will meet, and in some cases even exceed, the needs of a wide range of users. It is up to the user to decide which proposal is most suitable for solving the tasks facing him. So…
Analogs of Microsoft Office (Word, Excel) for iPad and iPhone
hopTo
application hopTo is one of the newest alternatives Microsoft Office for iPadthat supports work with Word, Excel and Powerpoint files. To access documents hopTo provides support for cloud storage Box, Dropbox, Google Drive, Microsoft OneDrive and direct connections to personal computers.
hopTo provides a unique interface specifically designed for the iPad touch control requirements, rather than a customized PC interface.
Some of the key features of the package are - the ability to cut and paste parts from one Office document to another, the ability to search across all connected cloud services, compatibility with Microsoft Office 2010, the function of protecting access to the document with a password, the function of sharing documents with one click and tracking changes in the document ...
With all its bells and whistles and a beautiful interface, can hopTo be used to edit documents on a desktop or laptop? Yes, but unfortunately hopTo is not very suitable for working with documents offline, as it requires an Internet connection to access documents and save edits.
This can be a problem for those planning to edit documents without a Wi-Fi connection or while traveling. However, while connected to the Network, hopTo is a great alternative to the iPad office suite.
pros:
1
... Is free.
2
... Supports all major cloud storage services except iCloud.
3
... Full support for Office 2010 and earlier.
4
... Support for tracking changes and comments.
5
... File protection functions.
Minuses:
1
... The need for an internet connection.
2
... Change tracking is disabled by default.
Quickoffice
application Quickoffice is one of the oldest Office alternatives and has been developed since the early days of the iPad. This application has gained popularity and has received many positive reviews, calling it the best package for working with documents on Apple mobile devices.
However, a lot has changed since Google acquired the company in 2012.
After purchase, all cloud compatibility features Quickoffice were limited to support only for Google Drive. Before Quickoffice provided access to documents across all major storage services, including Dropbox, Box, Google Drive, and Evernote.
Quickoffice previously also provided Evernote access as a folder for storing, saving and editing documents without having to add an attachment, which was a very useful feature. In addition to the loss of support for cloud services, the development of Quickofficeso Google released one small update, released in January 2014.
Quickoffice still has enough functionality for creating and editing documents on the iPad and allows you to do most of the actions on Word documents. Also Quickoffice provides support for most of the tools you need to work with spreadsheets.
However, the process of inserting a function requires manually entering data into a cell, rather than selecting the desired value from a range of functions and adding the desired formula to the desired cell. Powerpoint support provides the ability to download pictures and shapes.
pros:
1
... The presence of most of the necessary functions for working with text documents, spreadsheets and presentations.
2
... Google Drive support.
3
... Support for tracking changes in documents, including the ability to approve or reject edits.
4
... Is free.
Minuses:
1
... Lack of support for other cloud services.
2
... Lack of support for files with security features enabled.
Documents to Go
Like QuickOffice, Documents to Go has been around for years.
The app provides support for most cloud services including iCloud and, unfortunately, does not work with Microsoft OneDrive.
Documents to Go has no problem opening and editing large Microsoft Word documents with complex formatting and images. The program provides most of the common formatting tools found in Word, Excel, and Powerpoint, and allows you to open and view PDF files.
Documents to Go is a great application for quickly making changes to existing files, although it lacks some features such as inserting hyperlinks, tables of contents, and working with pictures and tables in Word.
It also lacks the ability to track changes and comments.
The support for tables offers the basic functionality of adding and editing formulas, but does not have the ability to select multiple columns for more efficient creation of formulas and calculations.
pros:
1
... Supports most of the most popular cloud services.
2
... Confident support for working with Office 2010 files, no problems with opening large and complex documents and tables.
3
... Fast work even on iPad 2.
4
... Great design with an updated interface.
Minuses:
1
... There is no way to add and manage hyperlinks.
2
... Basic capabilities for working with spreadsheets.
3
... Lack of feature for tracking changes and comments.
4
... High price.
Office2 HD (Citrix ShareFile QuickEdit)
Office2 HD (new name Citrix ShareFile QuickEdit) Is another app that has been on the market since the beginning - it came out in June 2010, just a few months after the iPad hit the market.
Office2 HD has the same features as Docs to Go, plus support for change tracking and document security features. The app also offers auto-correction, document search, support for sections, footnotes, and endnotes. When working with tables, Office2 Supports cell formatting, cell merging and auto range.
Like all of the above programs, Office2 HD offers most of the functions you need to edit documents. The application works with large and complex documents without any problems.
However, the application is unable to open password-protected files that have been modified or commentary. Aside from this problem, the app works reasonably well on iPad 2, allowing you to make the necessary changes while seamlessly saving the document to Dropbox without any additional steps.
Overall, this is a highly functional application that should suit the needs of the average user.
pros:
1
... Reasonable price for the required feature set.
2
... Support for most cloud services.
3
... Change tracking support.
4
... Presence of functions for working with spreadsheets, such as merge and automatic selection of the measuring range.
5
... File-level security support.
Minuses:
1
... Problems opening protected documents with revisions and comments.
CloudOn
CloudOn is one of the newest office suites on this list. The app looks more like hopTo in appearance and functionality than Docs to Go and Office2. CloudOn uses a great application architecture based on the full "streaming" version of the Microsoft suite on the iPad.
This means that the application provides access to an expanded set of functionality within Office, but allows you to edit documents in the cloud, rather than directly on the iPad.
While working on newer iPads and fast connections, this isn't a problem, but on iPad 2 and slow connections, the editing lag is noticeable.
Advantage CloudOn is that it can be tested for free to determine how well the application works on a particular device under certain conditions. If the service works fast enough, the user can purchase a license for the full version for 99 rubles per month. The full version offers access to additional features, including tracking changes, spelling and grammar checking, inserting tables, filtering data in Excel, and even working with pivot tables.
application CloudOn became the winner of the Tabby Awards in 2013 (full version of the application, costing 979 rubles per year). For newer iPad versions with a fast enough connection CloudOn is an excellent choice given its access to a much more comprehensive feature set.
pros:
1
... Access to basic functions Office on iPad, including pivot tables and charts.
2
... A unique interface designed exclusively for the touch interface.
Minuses:
1
... High price tag for full feature set.
2
... Editing lag on slow connections and on early iPads.
3
... The need for access to the Internet.
iWork (Pages, Numbers and Keynote) by Apple
This is a great solution for those who are not a Microsoft Office suite user at work or at home.
It can be argued that iWork is the easiest to use and the most beautiful alternative for working with documents on the iPad. And that's obvious considering that it was designed by Apple for its device.
However, can iWork completely replace Microsoft Office on iPad?
It all depends on how great the need to exchange documents between a PC and iPad is, since this process is quite complicated and requires a few additional steps from the user.
To access the files, you need to open icloud.com, drag and drop the iCloud files, wait for them to sync with the iPad, and only then, finally, open the document on the tablet.
After finishing work with the document, in order to save the changes, it is necessary to send the document by e-mail to the user's address in order to re-import the file into the working environment. Quite difficult, isn't it?
However, getting used to these inconveniences, users get access to three applications iWork - Pages, Numbers and Keynote, which have enviable functionality, especially Numbers. 
One of the cool things about Numbers is that it comes with 30 templates on a variety of topics, including business and personal finance. These templates can be helpful and well thought out.
Generally, iWork this is a great set for those who prefer to work on iPads rather than Windows computers. Besides, iWork is an office killer for Mac users who prefer iCloud.
pros:
1
... Great interface.
2
... Easy to use.
3
... Fully functional application that contains most of the features, including tracking changes and comments, support for file security features, etc.
4
... Compatible with all tablets, from iPad 2 and up.
5
... Great templates in all three apps.
Minuses:
1
... Only iCloud support.
2
... Complex procedure for exchanging documents with iCloud.
Conclusion
There are many options for accessing, and more importantly, editing documents on the iPad. The average office worker should have no problem finding the right application that will enable him to be productive without having to carry a laptop with him everywhere.
However, choosing the right application is a trade-off. As mentioned above, each application has strengths and weaknesses, some differ in support for working with various cloud storage services, such as Office2 HD, while others like CloudOn provide a wide range of office suite functionality, but for a fee.
