Problems with mobile communications, internet or equipment cause panic in the user. However, all difficulties can be easily solved with the help of an operator. The customer support team contributes to solving problems of their customers around the clock. Help is provided by phone, mail and SMS.
Beeline technical support phones
The most effective way to get information or solve a problem is to call the operator's support team. Experts will help you switch to a new tariff plan, manage services, get information about the number, set up the Internet. Beeline support service works around the clock. Anyone can contact the help desk, even if they are not a client of the operator.
Technical assistance numbers:
- For questions related to the Internet, landline telephone and television: 88007008000.
- To solve problems related to mobile communications: 0611, 88007000611, +74959748888.
- For questions about USB modems: 88007000080.
- To support Wi-Fi users: 88007002111.
You can contact the consultant at 0611. However, the client will have to listen to information about the services until he finds a suitable item. The sections are constantly changing places and supplemented, this complicates the work with the menu a little.
Beeline home Internet support
If you change equipment or do not have a connection to the world wide web, you should seek help. Customers using Beeline's home Internet should find the technical support number in advance, this will help to quickly fix the problem. An online specialist will help the subscriber set up a router, modem or other device.
Communication methods:
- Call by phone 88007008000. The phone is valid in all regions of the country. All calls to the number are free.
- Letter to mail [email protected]
- Virtual office. With the help of a personal office, the user can write to a specialist who will help solve the problem.
- Home Beeline website.
- User support forum.
The client should know that by contacting the operator to change the tariff, activate or deactivate services, it is necessary to provide personal information. The consultant asks for passport details and a secret code. If there is no access to documents, it is recommended to use your personal account.
Alternative ways of contacting Beeline technical support
In addition to communicating with a consultant, you can get help in other ways. When there is no time to wait for the operator's response, it is worth ordering a call back or an email. Beeline technical support is provided on the official website. By selecting the "Ask a question" item, at the top, in the right corner of the page, the client will be asked to decide on the method of communication.
Options:
- Item "Feedback". Here the visitor will be able to describe the problem and choose the appropriate communication method. This can be a callback or an email.
- Item "Chat with a specialist". The option allows you to communicate with a specialist online. The user will be able to ask the consultant any questions.
- If there is no support phone, you can send an SMS. A message describing the essence of the problem is sent to 0622. Do not forget about the operator's offices. Skilled office workers can answer any question.
- Technical support mail. The operator also uses e-mail to help users. You can ask a question at [email protected] Mail is also provided for certain services. By the address [email protected] assistance is provided via cellular communication, internet, USB modem. post office [email protected] designed to support landline telephones, internet, television. Wi-Fi related questions can be asked at [email protected]
Roaming assistance
For clients abroad, support is provided by phone +74959748888. The phone is absolutely free and relevant for any country. Unfortunately, calls to other numbers of the operator are paid. You can also use online consultations on the company's website or in social networks.
In most regions, there is also feedback if you press in tone mode 1 immediately after connecting to the autoinformer. However, you should not expect a quick call back. A live operator will contact you in half an hour at best.
The general Beeline number can be transformed into a federal number 88007000611. A call to this operator's phone is free from stationary devices, as well as SIM cards of other operators. This is a more convenient way to contact the Beeline operator directly, since the waiting time here is much less. The only drawback is that this line has a certain direction. Telephone operators will only be able to advise on mobile communications and issues related to USB modems. Information about the mobile or home Internet, as well as TV is discussed on other phones.
Dedicated lines
Usually, for each action, the cellular provider creates a dedicated line, where the autoinformer can instruct on specific topics. However, if there are many of them, then you can choose broader specializations:
- 88001234567 - a way to call the Beeline operator regarding the mobile Internet.
- 8800700800 is the Beeline hotline number, where you can consult about home Internet and TV.
- +7495974888 - Beeline help desk for communication from abroad. This number is free, so you can talk to a live specialist at no extra cost.
Alternative communication methods
In addition to instructions on how to call the Beeline operator directly, it is possible to get an answer to your question in another way. The short number 0611 is available not only for calls, but also for text messages, so you can describe your problem in the form of SMS and send it to the Beeline hotline. The operator will call you back in about 2 hours. You can also try sending SMS to 0622.
Internet communication can be a good alternative. On the official website of the provider there is a section "Feedback". In the section there are empty fields for filling out, where contact information and the essence of the question are entered. As a rule, through the feedback form, technical support is contacted within 24 hours at the specified Beeline number.
Instead of filling out a form, you can send a question directly to the mail for such cases - And the owners of social media accounts can ask a question in the group.
Answering speed is about the same as the telephone support, but you don't have to keep the phone to your ear all the time.
Beeline technical support itself promises to connect and talk as soon as possible. In most cases, instead of finding out which number of the Beeline operator, it is more convenient and getting answers through the "Help" and "Frequently Asked Questions" section.
Despite the stability of the connection provided by the Beeline operator, no one is immune from problems. If a subscriber has problems with cellular communications, the Internet or other services, the Beeline hotline will be the only true assistant, whose specialists are ready to answer all the questions that customers have around the clock.
To call the support service, the following contacts are used:, a federal phone at 8800 and a separate number for calls from abroad. You can also get help online.
Short number
Subscribers of any operators can use 0611 to dial the Beeline technical support service, but only calls from "native" SIM-cards are free. The first thing that a person who calls the short number hears is the voice of an automatic assistant. It can help with some problems, which in most cases eliminates the need to talk to a live specialist.
If the subscriber's problem is not typical, or he does not have time to communicate with the robot, you can use the number at 8800, which is immediately available. If you cannot use the phone, you can get to the technical support center via the Internet by going to the operator's website.
The robot consultant performs the following functions:
- and talks about him in detail;
- reports;
- helps to connect or.
To control the answering machine, use the keys:
- 9 - to repeat the previous message;
- # - to re-sound the previous menu item;
- * - to return to the main menu.
If the voice assistant cannot help (for example, the problem is related to something not working), the caller will be contacted with a support specialist. The connection may take some time, depending on the traffic on the lines. If you don't want to wait, you can order a call back to the subscriber's phone - this service is free.
At 0611 you can also, in which you need to describe your problem. The answer will come within a couple of minutes.
Federal number
Free federal contacts of the Beeline operator starting with 8 800 are available throughout Russia. You can use a similar number for dialing through any phone.
Depending on the type of problem you have, you can use one of four options:
- 8 800 700 0611 - main number;
- 8 800 700 2111, 8 800 700 0080, 8 800 700 8000 - are used if mobile, home Internet or Wi-Fi does not work.
Any federal number is available for calls from landline phones and through a mobile phone of another cellular operator. The waiting time is about the same as when dialing to 0611.
Roaming assistance
For Beeline subscribers the numbers 0611 and 8 800 700 0611 are free when calling from anywhere in the Russian Federation. If the operator's client is abroad, Beeline technical support is available via phone +7 495 974 8888.
Online support
You can get help on issues of interest using the Internet through the following contacts:
- a chat with a specialist on the beeline.ru contact page;
- feedback located in the same place - in the form you need to choose the reason for contacting, enter your question and indicate the method of communication;
- you can also contact the operator by e-mail by sending a letter to the address.
A wide range of ways to obtain help information ensures the availability of support for any subscriber.
Each subscriber of the mobile network must know several ways to communicate with the operator and support service. While using the services, the user often encounters urgent problems or important issues that need to be quickly resolved.
To solve problems related to tariff plans, the peculiarity of maintaining accounts, spending personal funds, ordering Internet traffic packages, SMS and MMS, communication in roaming, you must contact the official representative of Beeline.
By a short free number
How to call a beeline operator from your phone? Calling from a mobile is a convenient and free way to communicate with technical support. You can call from your mobile to a short phone number of the Beeline 0611.
First, the subscriber must carefully listen to the menu items and, according to their subject matter, decide which one he needs to choose. If the choice is not made, you will be prompted to contact the operator. 0611 is a customer support center that will help you resolve any issues.
When calling the operator on 0611, be prepared to spend 20-30 minutes of your time. Very often you have to wait a long time for a free operator. But while waiting, you can press the 1 key, and then the company representative will call your number at the moment when a free consultant appears.
Remember the necessary keys for easy control of the main menu when dialing to 0611:
- - listening to the message sachala,
- - return to the main menu,
- - listening to information from the previous paragraph,
- - while waiting for the consultant - the service "we will call you back" so as not to wait in line to contact online support.
By federal number
- 8 800 700 06 11 - on all questions of the USB modem operation.
- 8 800 123 45 67 - For all questions of automatic and manual configuration of the mobile Internet.
- 8 800 700 80 00 - on all issues of TV, home Internet and telephone.
From a landline phone or another mobile operator, call Beeline support free of charge by phone +7 812 740 60 00, 8 800 700 00 80 or 8 800 700 06 11. The principle of dialing is the same as from a mobile phone. First, you listen to menu items related to various problems and services, and then go out to talk with a live communication representative. The consultant may ask for your passport details, word code and phone number when solving your problems with communication, services and bills.
When you call the number 8 800 700 00 80 you need to press the number 0 and within, as a rule, 5 minutes a representative of the Beeline company will answer you and help you solve your questions and problems.
Prepare your passport in advance and remember the code word that is attached to your SIM card to save your time when talking with support.
In roaming
If the subscriber is in roaming outside the Russian Federation, he can contact the consultant free of charge at +7 495 974 888 from a mobile or landline phone of any country.
When roaming within the network
When roaming within the network (the user is on the territory of the country) call 8 800 700 06 11 for free from any operator or city phone.
Going out of the country take care of the most favorable tariff plan for you in advance for communication with relatives and comrades. You can choose a tariff on the official Beeline website or by short number 0611.
Other communication methods
It is not always possible to quickly contact Beeline technical support due to the congestion of lines and online consultants. If the questions are not urgent and you do not want to wait 20 minutes for a specialist's answer, choose other ways to solve your problems. 0622 and you will receive an answer also in the form of a message (daily from 7:00 to 22:00 Moscow time).If the subscriber is not satisfied with the coverage area of \u200b\u200bthe cellular network, the quality of services, or outraged by the peculiarities of tariffication for calls, SMS and Internet traffic, he should contact the Beeline help desk by phone. To provide assistance to their subscribers, the Beeline operator immediately works multiple phone numbers, for which you can clarify information on a particular issue. In addition, help can be obtained through other channels.
0611 or 8-800-700-0611
In this review, we will consider all the available ways of contacting the support service of the Beeline operator - these are telephone numbers and customer support systems via the Internet. Some other ways of getting help information will also be touched upon.
So that you can manage your number directly from your phone, we have prepared a detailed overview for you, in which you will find information about all the useful commands and Beeline numbers.
Beeline support phone number
Questions to the telecom operator Beeline sooner or later arise from almost every subscriber. In order to address all these issues, the operator created 24/7 support service... It is quite natural that dialing to the support service is not charged - all calls are made absolutely free... Anyone can contact the consultants of the help desk, not just a Beeline subscriber.
Each operator has a free short number to dial the support service. Beeline subscribers can call the consultants at 0611... Calls to this number are free. To connect with consultants, you need to get through the branchy voice menu.
By the way, using the voice menu, you can find out about the operator's news, as well as get various reference information. If this information is not enough to resolve the issue, subscribers will be able to press the appropriate key and call the consultant - perhaps for this they will need to wait a bit until one of the consultants is free and can take the call.
In addition to the short number, the Beeline operator has a support phone number dialed in federal format... By dialing on your phone number 8-800-700-0611, the subscriber will be able to quickly call the help desk consultants and get an answer to their question.
How to call Beeline support from phones of other operators? Calling 0611 is useless - this number is available exclusively for Beeline subscribers. If you are a subscriber of another operator, but want to get any information in the Beeline help desk, you can call by the above number 8-800-700-0611 and ask the consultants your question. You can call the same number from any landline phone in the country.
As practice has shown, in order to connect with operators, it is best to call from other mobiles or from a landline phone to 8-800-700-0611. From a short number, the inquiry service is often unavailable for calling (in any case, it is impossible to reach it through the voice menu.
Calling Beeline technical support from phones of other operators is free!
You are in national or intranet roaming and want to contact Beeline support? Feel free to dial the number 8-800-700-0611. Calls to this number will be free.
As for those who are in international roaming, the number + 7-495-974-88-88 works for them... Calls to this number for Beeline subscribers who are in international roaming are made is free... If you are in your region, then you should remember the number 0611 - it is short and easy to remember. If necessary, you can "drive" it into your phone book.
If, when you call the Beeline hotline, you do not want to wait for a consultant's answer, you can order a call back by clicking on the "1" button. A call back when in the home region or in intranet roaming is free of charge.
Internet technical support for Beeline clients
Some people hate to talk on a cell phone and prefer to receive help electronically. If you also belong to this category, then you need to go install the application "My Beeline" on your smartphone... There you will find an online chat for contacting support.
If the Beeline hotline is busy, you can use the independent Internet support for Beeline customers using the "Personal Account"... Here you can get a printout of calls, find out details about your expenses, order an invoice detailing, disable annoying and money-eating services.
There is no desire to read the entire article and you urgently need to find out the number of the Beeline operator. Call 0611 . If you need to contact the operator from a landline phone or another mobile operator, use the number 8 800 700 06 11 . You can get detailed information on how to contact a Help Center specialist and learn about alternative ways to get advice in the article.
Mobile communication services raise many different questions from subscribers, answers to which can be obtained by calling the customer support center. Each operator has its own help center, which you can contact at any time and get expert advice. Beeline is no exception. Single operator number Beeline - 0611 or 8 800 700 06 11 (for communication with the contact center from the landline and mobile phone of other operators).
As part of this review, we will not just give the numbers of the Beeline help center, but we will also tell you how to get through to the operator as quickly as possible. We will also consider alternative ways of getting an answer to a question of interest to the subscriber. It is no secret that, like any other mobile operator, it does not answer immediately and sometimes it takes a long time to wait for an answer. Of course, there is little pleasant in this, and if you do not want to wait, you can always use alternative methods, which we will also consider in this review.
Operator numbers Beeline
First of all, it should be said that all numbers of the Beeline help center are free of charge and you will not be charged for calls to such numbers. You can call the operator free of charge even while abroad. True, a single customer support center number will not work for this case. When you are in roaming, you need to use a different number of the Beeline operator. There are also individual technical support phone numbers. For example, you can immediately contact a specialist in resolving issues related to a USB modem, home Internet, Beeline television, etc.
The following numbers of the Beeline operator are currently relevant:
- 0611 (a single call center number. You can call only from a Beeline SIM card);
- 8 800 700 06 11 (you can call this number from any phone, including your home phone);
- +7 495 977 88 88 (this number of the Beeline operator should be used when in international roaming);
- 8 800 700 00 80 (USD modem);
- 8 800 700 21 11 (Beeline Wi-Fi);
- 8 800 700 80 00
The Beeline operator is available around the clock at any of the above numbers. You can contact the Beeline support service without calling the contact center. If you have time or desire to wait for the operator's response, you can leave a request for a call back. We will describe in detail about this and other alternative methods of contacting the operator below.
All of the help center numbers are listed above. Now let's consider each of the numbers separately.
- 0611 ... If a Beeline SIM card is installed in the phone and you are in the operator's home network, you can contact a specialist by calling the short number 0611 ... Call the indicated number and follow the instructions of the voice menu. In order not to listen to the autoinformer, immediately press the number 1, then the number 0. Now it remains to select the category of the specialist. It all depends on the question you have. If you need a Beeline operator to solve general issues with mobile communications, press the number 3.
- Attention
The layout of the voice menu may be slightly different. Differences are possible depending on the region. In addition, the operator himself makes frequent changes. In this regard, we recommend that you still listen to the prompts of the autoinformer.
Individual numbers of technical support services
Beeline provides a fairly wide range of services. If you have a question related to Wi-Fi Beeline, USB modem, home Internet, home phone or Beeline TV, you can use the individual customer support number. This will save you time.
There are the following individual phone numbers of the Beeline operator:
- 8 800 700 00 80 (USD modem);
- 8 800 700 21 11 (Beeline Wi-Fi);
- 8 800 700 80 00 (Beeline home television, home internet and home phone).
After calling any of the above numbers, there is no need to wait for a direct connection to the operator. As in the case of a call to a single Beeline customer support number, you will be taken to an automatic menu, but only specialized for a specific service. Following the prompts in the voice menu, you can contact a specialist.
Alternative methods of communication with the Beeline operator
Everyone knows that waiting for a response from a contact center specialist can take a long time. This problem is common to all operators and is very annoying to subscribers. The operators themselves cannot provide an instant connection with the support center specialists, but there are still alternative ways to get a free consultation.
Unfortunately, the Beeline operator number that allows you to instantly connect with a specialist does not exist, but you can leave a request for a call back, write your question in SMS or.
You can contact the Beeline support service:
1) Beeline has provided an opportunity to leave a request for a call back. There are several ways to do this. The first involves the need to call the contact center. If there are no operators available, you will be prompted to request a call back. The service is called "We will call you back". The service is free. As soon as a free operator appears, they will call you back. Another way is to leave a request on the Beeline website. Find the "Ask a question" button, click on it and select the desired item.
- The feedback section allows subscribers to state their question in detail and indicate how it is preferable to receive an answer. You can include your email address or phone number and the time you need to call.
- The section "Chat with a specialist" is intended for communication with a consultant in real time. You can ask any question and get a prompt answer.
2) You can ask your question by sending an email. General questions are received at [email protected] and [email protected]. In addition, there are separate email addresses for support services for various services:
- [email protected] (for questions on Wi-Fi);
- [email protected] (for questions about home Internet, home phone and Beeline television).
3) You can ask your question via SMS. Send a message with your question to 0622 and the answer will come in a reply SMS. From 1 am to 7 am SMS service does not work.
In conclusion, it should be said that you can get an answer to the question using the application "" or by contacting the nearest Beeline communication salon. This concludes this article. Now you know the Beeline operator number and alternative ways to contact customer support.
