Articles and Life Hacks
Can't go to the App Store: we solve the problem
If the problem persists after updating the system, you should try the following. We enter the settings of a smartphone or tablet and go to the store tab, which we mark with a tick. Now you can try to go to the App Store again.
Often, the problem also occurs when downloading app updates from the store. If this happens, you should go to the tab called “Updates” and wait until the system resumes its correct operation within a few minutes. If the store does not work at all, the problem can be solved by installing a different firmware. In this case, you should take care of the backup in advance - in order to avoid the loss of important information. If that still doesn't work, you should try resetting your device. An even more radical way is to reset the network settings.
By the way, sometimes the problem is solved with a simpler method. If a user does not log into the App Store, he should start by logging out and logging back in. Sometimes a simple reboot of the device also helps. If the problem has not been resolved, it is worth contacting technical support or a service center.
What to do if a user can't sign in to the App Store with Touch ID
As a rule, users of the 8th version of iOS began to complain about this problem (with the release of one of the system updates), who could no longer use a fingerprint scanner for authorization. It is also noteworthy that such a situation arises among the owners of "apple" gadgets around the world. How do I fix it?
Go to the device settings and go to the "Touch ID and Password" menu. Now we enter a 4-digit password. We transfer the store slider to the off state, after which we return to the main screen. Now simultaneously hold down and hold the power on / off buttons and the "Home" button. Enter the password on the lock screen that appears.
Open the settings and go to the already familiar "Touch ID and Password" menu. Re-enter the password and activate the slider opposite the App Store. Now we enter the identifier password and confirm our actions. If everything was done correctly, the fingerprint scanner can again be used to enter the store.
If you still don't know, how to authorize iPhone, iPad or iPod touch and fully use one of the listed devices, then today's post will help you complete this simple procedure. Although, perhaps some novice users are not familiar with the term "authorization". Therefore, I propose to find out what authorization is and why users of the iPhone, iPad and iPod touch need it.
Authorization is an entry into your account by entering a username and password, this entry into an account is required in order to. Where can you get this cherished username and password to install programs and games in your gadget? It's simple, you need to register an Apple ID account or it is also called an iTunes account, the account registration procedure can be done in three ways:
- If you already have a registered account, then using the login and password from the account, you can authorize your iPhone or iPad, the email address is used as the login, and you come up with it during registration.
1. In order to authorize iPhone without a computer, you can go to the "Settings" phone and select the Store section.
2. Press the "Login" button (in newer iOS versions this section may look a little different)
3. Enter the login (username) and password of your Apple ID account, and click the "OK" button. If the phone suddenly displays the message "Failed to connect to the iTunes Store", then the phone cannot access the Internet.
4. If you entered everything correctly, then the iPhone will authorize, and you will see the "View" and "Exit" buttons, although in more recent versions of iOS the Store settings menu looks slightly different.
To sign out of your phone account, you need to deauthorize the iPhone by clicking the Sign Out button, which can be done when purchasing a used authorized iPhone. If you decide to sell or donate an authorized iPhone, it is advisable to deauthorize it.
How to authorize iPhone in the App Store app
This authorization method also does not require a computer, the whole procedure is performed in the standard App Store application, such an application is available in any iPhone or iPad. As in the first case, the iPhone must have access to the world wide web.
1. Launch the standard App Store program. In the "Selection" section, scroll down the list and click the "Login" button
2. An account login window will appear, where we select "Login to an existing one"
3. Enter the username and password from your Apple ID account and click "OK"
1. Connect your iPhone (or iPad) to your computer and launch iTunes
2. After the phone (tablet) appears in the "Devices" section
3. After iTunes is successfully authorized, go to the iTunes Store, which is located in the "Store" section
4. In the upper right corner, click "Login", enter your Apple ID (Mail), password and click "Login"
5. After successfully logging into the iTunes Store, your Apple ID (Mail) will appear in the upper right corner, and a greeting below.
After completing these 5 points, and without missing anything, the iPhone (iPad) will be authorized.
How to deauthorize an iPhone or iPad
The simplest iPhone deauthorization is done as follows - go to Settings\u003e select Store\u003e click on your Apple ID and in the window that appears, select the "Exit" button (Internet is not needed here)
There is also a way to deauthorize the iPhone for perverts, which requires a computer to be connected to the Internet - connect the iPhone to the PC, launch iTunes, go to the iTunes Store section, click on the Apple ID account (aka mail) in the upper right corner, enter the password in the window that appears and press the button "Exit". After completing these steps, the phone will also be deauthorized.
Articles and Life Hacks
Most owners of "apple" gadgets periodically encounter problems when trying to download an application from the store. Many also complain that app Store won't load... How can I fix my problem? Here are some recommendations on how to proceed.
What to do if the App Store won't load
If the user cannot enter the online store, he should try again later. However, if even after a while he cannot log in, and subsequent attempts also do not bring results, he will have to act differently.
How can you fix this problem? One of the known practical ways to eliminate it is to activate the aviation mode for a while. To do this, you need to do the following. Go to the "Control Center" ("Control Center") and activate the appropriate mode, and then click "Done" ("Finish"). Wait about fifteen seconds (the error message should disappear during this time) and turn off the airplane mode.
In the event that the App Store still does not load, and there are problems with going directly to the application pages (and sometimes there are also problems with downloading updates), you should also contact the technical support service. It is possible that the problems are temporary. Of course, it also happens that the statistics server does not display any problems. Nevertheless, the support service is still worth contacting. Perhaps, after a while the work of the store will be resumed.
App Store Download Issues: Secret Trick
If the store does not load, or there are problems with downloading applications during the update process, you should try to force the App Store to restart. This is a hidden function of the system that cannot be found in the settings, but you must be aware of it.
To reload the store, open it and click on any of the buttons at the bottom about ten times (for example, on the "Top Charts" category) - until the display turns white. The App Store will be forced to update immediately after that. If the user did everything correctly, he will see not only available updates for various applications, but also the updated category. If the program hangs during the update process, the download will be paused, and subsequently resumed again - just like paused torrent. By using this simple trick, you can avoid many problems with the App Store in the future.
In this article I will tell you about the reasons why the iPhone does not enter the App Store, a connection failure appears, and other problems.
This article is suitable for all iPhone Xs / Xr / X / 8/7/6/5 and Plus models on iOS 12. Older versions may have different or missing menu items and hardware support indicated in the article.
Connection failed when entering the App Store
There are several reasons why problems with the functioning of the App Store may appear. All of them have their own solutions that can correct the situation.
Connection failure is manifested when installed or a new application. Before searching for the cause of the failure and solving such a problem, you should make sure that the firmware version you are using does not belong to the beta version.
Quite often, beta versions are not finalized, which is why they can cause a variety of problems in the functioning of the device as a whole. When using the trial version, you need to wait until all possible bugs are removed by the developers and it will be possible to update the gadget to a new modified version. If the device is running the full version of the firmware, but due to connection failures, it is impossible to update or install applications, then you should determine the cause of the error and a way to solve it.
Time and date set incorrectly
To solve the problem, set the correct data or activate the automatic time and date setting. To set the time and date manually, follow the steps:
- Go to "Settings", select "General" and "Date and time".
- We indicate the year, month, date and current time (select the time zone).
To automatically configure the data, just activate the "Automatic" option.
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Hidden information about the serial number of the phone
In the "About device" menu in the category where the firmware version, IMEI and other data, there should be the serial number of the device. In a situation where it is hidden or in the place where it should be displayed, any other information is indicated, the App Store server simply cannot authenticate the device. This situation can happen after iOS update.
To solve the problem, you should perform a factory reset:
- We follow the path "Settings", select "Basic".
- There we indicate "Reset", then "Reset all settings".
It is important to note that a factory reset means completely deleting all information from the gadget, after which the user will have an iPhone like new. To save important information after a reset, you need to make a backup copy before performing the operation:
- Go to "Settings", then click on "iCloud".
- Click on "Backup" and "".
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It is also recommended to activate the "Backup to iCloud" option, with which the information will be backed up automatically when the gadget is connected to the Internet. After completing the factory reset procedure, you should configure your gadget as new, and then restore the data from an iCloud backup.
Incorrect network settings
When using a Wi-Fi connection, there is a possibility that there are problems with your internet settings or signal. Probably, the network administrator changed the settings or was limited to Wi-Fi access.
To solve the problem, you should first check the Internet functionality. To do this, open the browser and then load any website. If nothing happens, you need to check the router. There is a possibility that it needs to be rebooted or the device does not work at all.
You can also disconnect from Wi-Fi and use the mobile Internet. If the error is not corrected, then the reason is in the product itself.
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Fallback solution
There is a fairly simple way by which you can solve the problem when the iPhone does not enter the App Store. Any user can easily use it. We carry out the following algorithm:
The reasons for such errors include jailbreak. You can get rid of it only by restoring the gadget via iTunes:
- We connect the gadget to the computer using a USB cable.
- Open iTunes, select the device.
- Click on the "Restore" button.
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App search is not working in the App Store
Recently, problems with finding programs have become more frequent due to Apple's technical work. When you try to search for the required applications in the catalog, they simply do not appear in the search results. This applies to all applications and services.
There is one peculiarity here - when the "Popular" item is opened, applications are again displayed in the search results, they can be downloaded to your device without any problems. Applications can be downloaded using direct links, and purchased from the Purchase menu can be updated.
The cause of the error is still unknown, but it is definitely global, as it manifests itself massively. You just need to wait until the problem goes away on its own, since the cause of the occurrence is not related to the user or his device. On average, you have to wait from a couple of hours to several days.
Apps are not updated or downloaded
Stop loading
When the downloaded application remains in the "Waiting for download" status all the time, the download process must be stopped.
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The user needs to click on the shortcut of the program that is waiting for the download to pause the download. Then again click on the non-application so that the download process is resumed.
Airplane mode
When you can't download the application, you need to try to restore the boot process using the "Airplane" mode:
- We carry out on the unlocked iPhone screen from the bottom up and click on the plane icon to activate the mode.
- We wait a minute, then click on this icon again.
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Switch to DFU mode
If nothing helps to restore the ability to update or download applications from the App Store, you must use the DFU mode:
- We connect the iPhone to the computer, launch iTunes.
- Press the Home and Power buttons at the same time and hold them in this position for 10 seconds (at this time the device will restart) until the Apple logo is displayed on the screen.
- When the apple appears, you must release the Power button, and continue holding the Home key until the iTunes icon is shown.
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iTunes will tell you that the phone is in DFU (recovery) mode. Then you need to hold down the Home and Power buttons at the same time. They should be held until reboot for approximately 10 seconds.
The secret way to restore the App Store
There are many reasons why the App Store does not work. There are many ways to solve them, but there is a universal way to fix the problem and restore the correct operation of the Apple store.
This secret method is little known among users of Apple gadgets. The App Store has several tabs: Updates, Search, Browse, Top Charts, and Featured. It lacks an Update button that would make it possible to update the App Store itself. The absence of this button does not mean that the App Store cannot be updated.
To start updating the online store App Store and its content, the user should make 10 consecutive clicks on any button located in the lower panel (search, browse, etc.). With the help of these actions, the selected tab by the user will be reloaded, and the information will be loaded there again.
Every user of Apple's mobile devices can face problems related to the App Store. Sometimes connection failures occur, or the App Store simply won't open. Problems with the application may appear regardless of the generation or type of device and firmware version. But each error has its own cause and, accordingly, a way to eliminate it.
Why the App Store doesn't work: causes of problems and their solutions
Problems with access and functionality in the App Store can arise for several reasons, but each of them has its own solutions that will correct the situation.
Connection failure
There are several ways to fix the error, one of which will help the user
This problem often appears when downloading a new or updating an installed application. Before looking for the cause of the crash and a solution to this problem, you need to make sure that the firmware version you are using is not a beta version. It is known that beta versions are very often not finalized and therefore can cause various problems with the functionality of the device as a whole. In the case of using the trial version, you will have to wait until all possible bugs are fixed by the developers and it will be possible to update the device to a new modified version. If a full version of the firmware is installed on board the device, but the connection failure does not allow installing or updating applications, you need to find the cause and a way to eliminate it.
Date and time set incorrectly
Solution: Set the correct data, or activate the automatic date and time setting. To set the date and time manually, you need to go to "Settings"\u003e "General"\u003e "Date and time" and specify the day, month, year and current time (or select a time zone). To automatically configure the data, simply activate the "Automatic" function.
To automatically configure data, you need to activate the "Automatic" function
Hidden data about the serial number of the gadget
In the "About device" tab in the list, where IMEI, firmware version and other data should contain the serial number of the device. If it is hidden or any other information is indicated in the place of its display, the App Store server will not be able to authenticate the smartphone or tablet. This situation can only happen after an iOS update.
Solution: Perform a full factory reset. To reset you need to go to "Settings"\u003e "General"\u003e "Reset"\u003e "Reset all settings". It is worth noting that a reset implies the deletion of absolutely all device data, after which the user can configure the gadget from scratch, like new. To avoid losing important data after the reset, you need to create an iCloud backup before performing the reset. To create an iCloud backup, go to Settings\u003e iCloud\u003e Backup\u003e Create Backup.
After completing a factory reset, you can set up your gadget as new and restore your data from an iCloud backup.
Incorrect network settings
If you are using a Wi-Fi connection, there may be problems with the signal or with the Internet settings. The network administrator may have changed the settings, or Wi-Fi access is restricted.
Solution: First you need to check if the Internet is working, for this you can try to open a browser, then load any Internet page. If nothing happened, you need to check the router, it may require a reboot, or it does not work at all. You can also try disconnecting from Wi-Fi and using mobile internet. If the problem persists, the reason is in the device itself.
If Wi-Fi does not load the Internet page, you can try to use the mobile Internet
Fallback solution
There is one very simple method that very often solves the problem of a failed connection to the App Store. Any iPhone or iPad user can easily use it. Thanks to him, you do not have to change anything in the settings and it consists of only three steps:
Jailbreak can be the cause of such problems. You can only get rid of jailbreak by restoring your iPhone or iPad via iTunes. For this:
- Connect your device to your computer using a USB cable.
- Open iTunes, select your device.
- Click on the "Restore" button.
App Store Search Not Working
Recently, there are more and more problems with finding applications in connection with the technical work of Apple.
When you try to search for apps in the App Store, apps simply don't appear in the search results. This applies to absolutely all programs from social (Skype, Instragram, Facebook, Vkontakte, Telegram and others) to services for booking tickets and hotels (Aviasales and OneTwoTrip).
But there is one peculiarity - when you open the "Popular" section, the programs appear in the search results and you can easily download them to your device. You can also download applications using direct links, and update purchased ones from the "Purchases" section.
The cause of its occurrence is still unknown, but we can definitely call it global, because it appears en masse, and not in isolated cases.
Solution: You just need to wait until the problem disappears by itself, since the cause of its occurrence is in no way related to the users and their devices. The waiting time usually takes from 1 hour to 2 days.
Apps won't download or update
Stop loading
If the downloaded application remains in the "Waiting for download" mode long enough, you should stop the download process.
If the application is waiting for download, but it does not happen - pause the download and start downloading from the beginning
Solution: Click on the shortcut of the application that is waiting to download, pause the download. Tap on the app again to resume the download process.
Airplane mode
If you cannot download the application, you can try to resume the download process using the Airplane mode.
Solution: Swipe up from the bottom of the unlocked device screen and click on the airplane icon, activating the mode. Wait a minute and click on the same icon again.
To solve the problem, turn on and after a few seconds turn off the "Airplane" mode
Switch to DFU mode
If all else fails to restore the ability to download or update applications from the App Store, then it's time to try DFU mode.
Solution: To use DFU mode you need:
- Connect the gadget to your computer and launch iTunes.
- Hold down the Power and Home buttons at the same time and hold in this position for 10 seconds (the device will restart at this time), until the Apple logo appears on the screen.
- As soon as the apple has appeared, you need to release the Power button, and continue to hold the Home button until the iTunes icon appears.
DFU mode will help restore the device
ITunes will report that the smartphone / tablet is in DFU (recovery) mode. After that, you can hold down the Power and Home buttons at the same time, hold down for about 10 seconds until the restart.
The secret way to restore the App Store
What could be worse than problems that prevent loading applications? There are many reasons for App Store malfunctions and there are ways to solve them. But there is also a universal way to fix the problem and restore the correct operation of the Apple online store.
The secret method is little known among users of Apple products, but it is still used quite often. As you know, the App Store is an online application store, and at the bottom there are several tabs: Featured, Top Charts, View, Search and Updates. But what is missing is a button like Refresh, which would allow the App Store itself to be updated. But the absence of such a button does not mean that the App Store cannot be updated.
In order to update the App Store and its contents, the user needs to make 10 consecutive clicks on any of the buttons located in the lower panel (browse, search, etc.). Thanks to these actions, the tab selected by the user will forcibly reload, and all the information in it will be reloaded.
To update the information that is displayed in one of the tabs, just click 10 times on the desired item
Using this method will help users avoid problems downloading descriptions on application pages, installing and updating various applications in the App Store. The method is relevant absolutely on all iOS devices, regardless of the type, generation of the gadget and the firmware version.
Video: Force Restart App Store
Can I avoid connection failures and other errors in the App Store
Preventing errors and problems with the App Store is almost impossible because they appear suddenly. The only thing that can be advised to users is to regularly create iCloud backups so that if any error occurs, be prepared to reset the settings, since reset solves most of the problems related to the functionality of Apple devices.
Using one of the ways to solve the problems of the functionality of the App Store, each user will be able to restore the ability to download applications to their "apple" gadget.
