A free phone is needed for those people who want to connect to one of the largest Russian television operators Tricolor TV or are already them and they have questions about customer service. There are several ways to get in touch with technical support. One of the most popular ways to contact Tricolor TV technical support is a toll-free phone.
The company was founded in 2005, when the Eutelsat 36A satellite began operation. On November 12, viewers were able to watch such channels: “TV-3”, “REN-TV” and “Culture”. At the end of May of the following year, more than 150 thousand became subscribers of the company; in February 2007, there were already about five hundred thousand subscribers.
Tricolor TV channels
In 2012, the general director of the company was replaced, Alexander Makarov became the new manager. He made several statements about the fundamental changes in the work of the company. In the future, it was supposed to introduce new packages of TV channels abroad, which they had previously flatly refused, and also to form a package of TV channels in HD quality.
In 2017, the company released the Tricolor TV mobile application, with it you can connect a particular service, pay for them, and monitor the balance of funds. And with the application you can participate in various promotions and transfer funds between accounts. On September 6, 2017, Tricolor TV announced broadcasting not only via satellite, but also via the Internet.
How to call for free technical support Tricolor TV
The company has a free telephone for subscribers in all regions of Russia. No matter where in the Russian Federation you are, you can call the company’s technical support for free at 8 800 500-01-23.
Call the Tricolor TV Hotline
Here you can get answers to questions that affect all areas of the company’s services, namely:
- Information about your tariff package.
- Cash flow to the account.
- The presence of television channels and blocking some.
- Any information regarding tariffs and their payment.
- Assistance in using other services to subscribers who have just connected.
- Here you can be informed about the choice of equipment, as well as get tips on self-installation and configuration of equipment and a receiving antenna.
- Questions on registering new users.
- Options for determining user ID.
You can get an answer to almost any question that you may have when using the services.
Call tech support for free with Skype
You have the opportunity to reach Tricolor TV technical support using the messenger on your computer - Skype (Skype). To do this, you need, as in the case of a regular user, add Support_Tricolor_TV to your contacts. After that, you can make a call to the call center or write a text message. When making a call, you will need some personal data:
- Your data when registering a subscriber (usually a name).
- Formulate your request before making it, so as not to miss important details.
- Your ID.
ID number is a 14 or 12-digit code that is provided to each Tricolor TV subscriber. This identifier is necessary for you when paying for services, as well as for any contact with technical support. You can find out your ID on the surface of the smart card, as well as using the receiver model, on the front side. After recognizing the model, enter in the search engine a request for an ID by model. This can still be done using the remote control. Turn on the equipment and press the “ID” button on the remote control; if it is not available, press “F2”.
Contact the company "Tricolor TV" on the Internet
There are several completely free options to get in touch with technical support representatives by visiting the official website of the teleoperator - tricolor.tv. One such way is a virtual assistant. To ask a question this way, enter your question on the form and press Enter.
Virtual Assistant Tricolor TV
On the site you will find the item “Consult a specialist in chat”, where a window with fields for entering your data (name, ID, subject, etc.) will open by clicking on it.
Chat on the Tricolor TV website
There will be several points that need to be filled in and below, in the field you need to write your appeal. It is possible to make an online call directly to the pages of the Tricolor TV website. To do this, you need your ID and personal data that were used during registration.
Call to a call center
If none of the above methods suits you, you can use a simple way to write your request to tech support using your email. To do this, go to the help section for private clients and lowering the page down, select the desired item and click "Get an Email Reply".
All communication methods with technical support Tricolor TV
For subscribers who need to contact the technical support of the teleoperator it will be convenient to choose from the full list of free calls:
In your account you can find detailed instructions and directions for navigation, as well as in the work on the equipment settings. This page is specially created for subscribers who do not have experience in using Internet technologies and therefore all material here is maximally accessible for understanding.
In order to enter your personal account you need a password. He comes to your mail when registering as a subscriber. You can also get it by clicking on the “Restore” item on the main page. After that, the password can be obtained by SMS message, or in an email. On the page for receiving your password from the site, you will need to enter your ID or the number of your agreement, which consists of 14 digits. It is necessary to tick off the method of obtaining the password and enter the name.
Password recovery on the Tricolor TV website
You will receive a password if you entered the data correctly in the form. If the password was sent, but you cannot find it in your mail or an SMS message does not come, then the data that you entered on the page is incorrect or has been changed. To gain access to the site, you may need to make a change in the data during registration.
The easiest and most accessible way for all subscribers to contact Tricolor TV technical support is toll-free phone 8 800 500-01-23. After all, there are citizens who do not have a computer or the Internet.
In contact with
In this article we will consider Tricolor TV. We will tell you how and on what issues you can call the free hotline of this operator, what services Tricolor TV provides, what areas TV channels are designed for, and much more.
If you want to check the balance on Tricolor TV, then information on how to do this yourself can be found in our previous article.
We do not set ourselves the goal of dwelling in detail on any issue, but only for informational, superficial consideration of Tricolor TV. In the final part of our article we will take a historical digression and follow the development of this cameraman in Russia. But we will be consistent, gentlemen. To begin with, we will provide the most important information for subscribers - the phone of the Tricolor free hotline.
Tricolor TV free hotline phone number
So, you can call the free Tricolor TV hotline by calling 8-800-500-01-23. What data can you provide for this number? For example, you have a unique opportunity to receive information about new bonus programs, discounts. There is an opportunity to learn how to pay for Tricolor TV services - the call center staff will tell you everything in detail. In addition, you have the opportunity to apply for a Tricolor TV hotline by request for connection to this teleoperator. Thanks to access to the hotline, information about the schedule of television programs, as well as about new films that have just been released, will become available to you. You can order such movie novelties for home viewing through the Tricolor TV hotline. Naturally, you have to pay some money, but it's worth it. The film is still in progress at the cinema, and you are already watching it in the family circle at home and saved it in your collection.
Tricolor TV Free Support Telephone Number
We told you the main advantages of calling on the Tricolor TV free hotline, and now I would like to focus on another important telephone number of this company - technical support. Tricolor TV Technical Support Number is 8-812-332-34-98. You may need it in extreme cases:
- When broadcasts of any channels disappear
- When you cannot pay for Tricolor TV services
- When the Tricolor TV hotline does not work
- When you only connect Tricolor TV yourself
- When the quality of the TV channels and video, in particular, does not meet the standards prescribed in the subscriber’s contract with Tricolor TV
Here are the main cases when you can contact Tricolor TV technical support. Naturally, not all cases of treatment are listed, but rather the most common.
What else do you need to know for the subscriber or future user of Tricolor TV? In addition to the free hotline and technical support phones, of course, you should also know your “Personal Account”. Tricolor TV is a company that keeps up to date and, like all modern digital operators, has the ability to create a user’s personal account so that it can easily track the movements of its funds, accumulated bonus points, the remaining time before payment and much more. All you need to get to your personal account is to know an individual login and password. Apart from you, no one can view your personal account, because personal information is protected by the Tricolor TV security service. You can have access to your personal account around the clock. The main thing is that you have uninterrupted access to Internet communications.
What is Tricolor TV?
Now we can summarize our research a little and answer the main question, what is Tricolor TV? Tricolor TV is a Russian television operator that has a huge number of TV channels for broadcasting. Recently, the company Tricolor TV began the transition from normal to high quality - HD. And in 2015, more than twenty Tricolor TV channels were broadcast in HD. If you have just connected to Tricolor TV, then in the first year of service you will receive about a hundred channels at no cost. After a year, if the newly made subscriber wishes, you can extend the validity of these channels, but you will have to pay a certain amount.
Where did this company come from, and who is at the helm? Tricolor TV was created back in 2005 by the National Satellite Company. The main stake in Tricolor TV is controlled by the General Satellite company from Kaliningrad. That is, it turns out that the decisions are made by the head of this Kaliningrad organization, Andrei Tkachenko. Currently, about twenty-five percent of the shares are owned by VTB. Tricolor TV is satellite television, which is produced on the basis of the latest technical achievements of mankind.
Tricolor phone toll-free line - company history
Now, for the sake of completeness, we will take a brief look at the history of the Tricolor TV company so that the reader can draw final conclusions about this organization. As we already said, Tricolor TV was created in 2005. First, a test mode was launched, which showed positive results and since then the Tricolor TV operator has been gaining momentum. In 2006, the number of subscribers started from a mark of one hundred and sixty thousand people.
The company's operators promptly respond to customer questions and requests by calling the Tricolor TV 8800-500-01-23 free line
In 2007, the number of subscribers increased to half a million. The year 2008 was marked for the company Tricolor TV with the opening of a new satellite called Bonum1. With this satellite, for the operator Tricolor TV, a new market area of \u200b\u200bthe Russian Federation has opened - Siberia. Therefore, it is not surprising that already in 2009 the number of subscribers jumped sharply up to five million.
The beginning of 2010 marked the expansion of its capabilities for the company. The service of using Internet communications via satellite TV has started. Now you can listen to the radio - about thirty radio stations have become available to Tricolor TV subscribers.
Thus, thanks to these innovations, the number of users connected to Tricolor TV has become approximately ten million people. This is the data for 2012.
Currently, the company has gained access to a foreign package of CNN channels, information about which you can get by calling the Tricolor TV free line.
Dear readers of the NskTarelka.ru blog, in this mini article I’ll tell you about all the options with which you can contact the Tricolor TV support service.
Those who are first faced with the need to contact the technical support service of this operator usually begin to find out a free round-the-clock hotline number, but it's not so simple.
Typically, the reason for the appeal is when the channels do not show, in whole or in part. Or some incomprehensible anomalies with payment, possibly with the upgrade of equipment, so dearly beloved by the company. In general, it all boils down to the fact that we have some kind of problem with the display of satellite TV channels.
And this problem must be solved in some way convenient for us.
Tricolor TV hotline, toll free number
Tricolor TV hotline, toll-free number - the most frequently dialed request on the Internet, regarding operator support, but as I said at the very beginning - It's not so simple.
Please, here it is the coveted toll-free hotline number.
7 800 500-01-23
What did I mean when I said that not everything is so simple? The problem is not that it’s hard to get through. No, that’s not the point. But the fact is that the toll-free number of the round-the-clock hotline is not intended for subscribers of the operator, but for those who want to become one.
That is, if you only think connect to Tricolor - Wellcome! (Welcome!). You have already bought equipment, you are our client, do not you show channels? - This phone is not for you!
I quote information from the official site.
7 800 500-01-23
Call toll-free if you want to become a Tricolor TV subscriber
Therefore, as a client of Tricolor TV, forget about the toll-free number of the operator’s round-the-clock hotline.
Technical Support Tricolor TV number operator
A hotline for future customers of a well-known brand is free, for existing ones it’s paid. These are the harsh realities of life. Therefore, if you want to call the technical support service regarding the resolution of the question why something is wrong with your satellite TV, dial the following number:
7 812 332-34-98
Who does not understand the codes, I explain, you will call on the intercity to St. Petersburg. Quote from the official site.
7 812 332-34-98
For subscribers of Tricolor TV
The cost of a call is determined according to the tariff of your long-distance operator in the direction of St. Petersburg.
For someone it is important to resolve the issue for free; for someone, a paid call is not a question. In any case, I recommend that before you call, clarify what time you will be the minute of communication. I will not say one hundred percent, but the music in the standby mode of the operator’s response also counts per minute, according to the tariff.
Before making one, two, three calls to the operator to resolve a problem with the operation of satellite television, think about whether you will spoil your mood by learning about how much you were charged for the conversation.
The saddest thing is when there is less money than we would like on the balance of cell phone, and the problem is still not resolved. I’ll express my own opinion, calling on a Tricolor TV operator via mobile or home phone is not the best solution. There are much more convenient and free ways to contact tech support and resolve problems.
Tricolor chat with operator
The operator has a tech support chat. It is convenient, free, and without hassle.
Therefore, forget about the toll-free number of the round-the-clock hotline, it is still not for you. Yes, and you do not need him. We go on the official website of "Tricolor TV" in help section, go down the page, and click on the button "Consult a chat specialist."
A pop-up window will appear, fill in the fields.
On the contrary, “Your First Name”, we write the last name, first name, and middle name of the one to whom the satellite equipment is registered.
In the second field, enter the ID number.
Who does not know what it is, pay attention in the same window, at the bottom there is a link “How to find out ID”. Click on it, in the next window “Technical Issues”, click on the section “What is ID”. In this article, for each model of the receiver, where, and what to press on the remote control, to display the ID number on the TV screen.
Can be made easier. Look at the ID number in the contract, or directly on the access card itself
The third line is “Subject of appeal”, opposite it, click on the triangle, and in the list of topics that appears, select the most suitable.
In the fourth window, we describe directly the problem itself.
After everyone has completed, click on the button “Start chat”.
Technical Support Questionnaire TV Tricolor
The Tricolor technical support questionnaire on the official website is located at this address. Unlike chat, where there is online communication through correspondence in the format of a question and answer, here the answers to your questions containing instructions for action will be sent to your email.
Filling out the technical support questionnaire, as well as resolving emerging issues via chat, can be a real torment for those who print with one finger at a speed of three characters per minute. Fortunately, there are other options available for communicating with the tech support hotline. ”
Skype Tricolor Hotline
Skype hotline is a convenient solution for getting help from technical support. Skype access to the operator is on the same page as the chat.
Again, not everyone has Skype. Perhaps, how else to call the operator "Tricolor" for free? The answer is yes.
How to call Tricolor TV operator for free?
On the same “Help” page, click on the “Call Online” section. In this case, Skype is not needed, but the connected microphone must be available.
As you can see, there are enough options for contacting technical support. You can contact both for free and for free. Write or call anyone who is comfortable. Choose the most suitable option, and go.
Well, what can I say to that? - In Greece, everything is there, and at the Tricolor too. 🙂
Ask a question to the virtual assistant
For those who don’t like animals, and people don’t really, you can solve all issues through the Tricolor bot. This is such a smart robot. You ask a question, and he gives you an answer and prompts, where, what to read on the official Tricolor website at your request.
There, on the help page, click on the tab "Ask a question to the virtual assistant", and proceed to communication.
Perhaps some of the readers will find my article useful. Do not pay attention to the title of the article. The solution to the problems with showing channels in this article is applicable to any satellite TV.
And at the end of the article "Tricolor TV Support Service - Hotline, Toll Free, Chat, and More", watch the video - Software update for GS U510, GS E501, GS E502, GS C591 and GS C5911 receivers.
In contact with
Tricolor TV is the largest satellite operator in the country. Serves more than 10 million subscribers, and their number is increasing daily. Despite the high quality of the services provided, users periodically experience various difficulties with equipment, receiving channels, and financial transactions. Naturally, the question arises, how to call the operator in Tricolor for free to solve the current problem.
Contact Support
How to call the operator Tricolor TV for free can be found on the company's website or use a special number 8 800 500-01-23 . Employees of the company round-the-clock receive calls, helping subscribers to solve any issue of concern to them.
So that the support service can immediately begin to solve the problem, the following information should be prepared:
- passport data of the subscriber who concluded the contract;
- number of contract;
- ID number.
If the problem is technical, it is most likely that Tricolor TV support will require the brand of the receiver used. If the issue is financial, then you must have on hand the checks of previously paid services.
You can call the support service both from a landline and from a mobile phone throughout Russia. Given the huge number of subscribers, sometimes you have to wait until the operator is free.
You can call a call center from a mobile just like from a city. The company is now actively promoting a single mobile number +7 812 332 34 98
. It should be noted that such calls are not free. Their tariffing depends on the conditions of the mobile operator of the client. 
Using skype
Many users are interested in how to contact support if there is no way to make a phone call. The Tricolor company has provided several additional methods, one of them is Skype. You will need to add to your contact list Support_Tricolor_TV. After that, you can make calls to the call center at any second.
By the way, planning to communicate with the operator via Skype, prepare all the information that you would receive when making a phone call.
Call online
Tricolor is worried about their customers, therefore, they have provided several more options to contact support. To do this, you need to go to the Help Center section of the company’s website, where the “Call online” option is available to customers. After pressing, a connection with the operator will occur within a few seconds. He will also help to solve any problem or advise on a matter of interest.
How to contact Tricolor TV technical support
In addition to the options presented, you can get advice in other ways. If there is no possibility to conduct a conversation in a call format, then it is more convenient to use the online chat, which is available on the company's portal. However, before connecting to the operator, you will need to answer a number of questions asked by the robot. If he does not find the optimal solution to the problem, then the operator will be connected to the conversation. 
If the question is not urgent, then we use the feedback form in your account. It will be necessary to describe in detail the problem in order to get the most detailed answer. For convenience, in your account you can monitor the progress of the application.
What questions will help to resolve a support service
Having contacted the operator, each client has the opportunity:
- Activate the desired function, learn about profitable offers, buy the necessary package of services.
- Solve the problem with access to your personal account, restore the password, get the information you need.
- The financial section will help to directly solve the problem of replenishment, payment for services and other similar difficulties.
- The technical department will conduct a detailed briefing on how to independently correct the error that has occurred, so as not to wait for the arrival of specialists.
In conclusion
As you can see, the company worried about users who are interested in how to call Tricolor support. There are several solutions that allow you to consult with the operator on any problem. Each client has the opportunity to independently choose a convenient way to contact support.
Satellite television is a technologically sophisticated broadcasting system that can malfunction or cause difficulties for users to configure. Therefore, technical support is indispensable. It contains information on how to contact tricolor tv specialists and phone numbers.
Our site is NOT the official Tricolor TV portal. All materials are for informational purposes only.
By phone you can solve the following issues:
- Questions related to your personal account tricolor tv;
- TV connection;
- Change of tariff plan;
- Payment and other financial issues do not come;
- TV does not work, various errors;
Tricolor TV hotline phone
The main telephone of the hotline works round the clock and is free of charge for all calls from Russia. The federal number is served by a large number of specialists who are always ready to answer customer questions. But sometimes it’s difficult to get through, for example, if there is a failure somewhere and a large number of people at once try to find out the reasons for the failure by phone. Therefore, be patient if you are in the telephone line, or contact the tricolor tv support service in another way.
Free satellite TV hotline number:
Tricolor tv technical support phone
In addition to the federal number, there is a second line, mainly technical specialists sit on it. They are also always ready to help customers solve all technical problems. In any case, if Tricolor TV does not work for you, you should call and ask, maybe technical work is underway.
Other options for communication with the operator
In addition, there are other methods of communication with the specialists of Tricolor TV.
This is an online chat where you can contact the operator on duty.
It is possible to get in touch via Skype. Company Nick - Support Tricolor_TV
In order to write to the support service, log in to your Personal Account on the official website of Tricolor TV, go to the "Support" section and find the item "Application for technical support." Your letter will be sent by e-mail.
In all other cases, you should call.
I recommend that you prepare data on your equipment in advance, since if you have a technical or financial issue, the operator is most likely to ask for the ID number (receiver number), as well as the name of the owner or number of the connection agreement.
