Personal cabinet technical support telephone. Contacts, technical support, telephone, address and offices of the Olimim Provider. Cities in which MTS works

Telephone technical support

So that customers are not lost in guessing how to call, the company offers to enjoy a single line. There are also a number of additional phones to order a connection. From the information provided, you will find the necessary contacts. Hotline onlaim is available for any resident of Russia from the city phone completely free.

8 800 707 12 12 - a complimentary room that works around the clock. An experienced operator can accept an order for connecting, repair work or consult on solving simple difficulties. At the same time, he will accept the wishes and comments of the client, take into account the needs and will do everything in his power to solve the issue.

The subscription service operates 24/7 and performs the following functions:

• Consultations.
• Applications for business connections or at home. Online from online can be ordered in any city of the country. Specialists will select the nearest branch and send from the specialist from there.
• Replaces the tariff plan.
• Provide detailed information on packages: online, home Internet and television.
• Callback to the Subscriber who called the hotline number.
• You will be able to find out the answer to any exciting question: how to pass the router, how to connect additional equipment, how to change the tariff for more profitable.

You can send an SMS to the phone number and you will definitely call back to solve customer-related issues. The hotline phone is serviced by a sufficient personnel, so the wait on the line does not take long. For service, polite and experienced staff are selected to consult themselves as competent and rapidly.

Main office

Office structure is divided into 2 center, for the convenience of visitors.

Address of the Central Office number 1 OnLime in Moscow

Address: ul. Arbat, 46, Rn Smolensky, Moscow, Moscow region, Russia, 119002
Opening hours: Open 09: 00-20: 30
Phone: +7 999 231-84-29
Located next to the Metro Station Smolenskoye.

Address of the Central Office number 2

ul. Sustvian shaft, d. 26
Maryina Grove, the last car from the center
Mode of operation: from 09.00 to 21.00 without days off (Sunday until 19.00)

Service maintenance:

• Payment by cash for the services of the company.
• Applications are accepted.
• Consulting and remote technical support.
• Implementation of the "Moving" service.
• Amendments to the Agreement.

Contact Center Operators are responsible for all issues relating to the Internet portal. If you independently cannot solve any questions, then you can contact the support service. For this, a multichannel, long-distance telephone line was launched. Operators free hotline public service Always intelligence and politely explain all questions or will take your application.

What can help the public service support service:

1. Assistance in registration on the portal;
2. Assistance in paperwork;
3. Help in site navigation;
4. Resolution of controversial issues;
5. Acceptance complaints and recommendations;

Sometimes it is difficult to reach the operator, because they serve the whole country. And if somewhere on the portal is a failed failure, then the support service does not have time to answer all questions on the phone. Therefore, sometimes you have to wait until the operator is not released and will not be able to answer your call. If you cannot get through to the public service support service, then try to call in a few hours, or the next day.

State services free telephone hotline

By typing this number you will be able to call the Contact Center of the State Service. But besides this, there are other ways to communicate with the portal support. If you want to call from a mobile phone, then there is a specially selected short number for this. The call to which is also free for all subscribers of the country. The advantage of this number is that the queue is waiting for the operator's response, significantly less than on the multichannel number. So if you did not get through the first phone, you should try to call the second.

State services telephone technical support in the Moscow region

For Moscow, its city number is available. The call to this number from another city will be paid as any other long-distance call. Due to the fact that you can communicate with the operator of the State Service Support Service for a very long time, I do not recommend calling from the regions. But for residents of Moscow and the Moscow region, this number is more than relevant.

In addition, you can solve all questions related to and using the Public Services portal in your. It often happens that all questions are solved through the website of the State Service. Just sometimes you need to look at its functionality more closely. However, if independently it is not possible to learn how to use the portal, it is worth asking someone from acquaintances to teach. Because by itself the state service portal last years is extremely rare when it fails. In ninety percent cases of errors, or the impossibility of getting a service, it happens because of the inept use of the computer.

How to call from mobile

Call from Mobile - Type 115;

If you are more convenient to call from a mobile phone, you can contact the support service at a special mobile number.

Submit an electronic circulation through the Portal of Moscow State Service

In addition to the support telephone service, the portal has electronic communication methods. For example, through PSU Mos RU you can submit your appeal to the administration.

What applications are considered:

1. Complaints;
2. Errors;
3. Wishes;
4. Assistance in using the portal of public services;

The term of consideration of appeals no more than a day. Specialists of the Moscow site quickly consider your question and must call you back, it does not matter whether the question is whether or not.

Other communication methods:

• Official site: https://www.gosuslugi.ru/;
• Reference information on the portal: https://www.gosuslugi.ru/help;
• Telegram: gosuslugi_support_bot

Contact information and phone numbers of the subscriber service MTS for residents of all regions of Russia, the entrance to the "Personal Account" of MTS and other ways to communicate with the operator's reference service.

Unified Free Service Support Service for MTS Operator Subscribers

For personal information, service management and changes to the installed tariff, please be prepared to provide your passport details a hotline employee. Please note that the connection of some additional services may be charged, in accordance with the operator tariffs. Operator Call Center MTS?

Unified Free Service Support Service Group of MTS:

For this number, the MTS, Internet and television of MTS and "" is supported by MTS and MTS and Television. All calls to the room 8 800 250 0890 Payable by MTS. Calls to the line number 8800 are absolutely free for callers from stationary or mobile phones registered in Russia.

Support service number for calls from Moscow and from abroad:

When in roaming MTS, outside of Russia, you can call the operator by number +7 495 766 0166 from your mobile phone completely free.

Calls to the stationary number of the contact center +7 495 766 0166 From the phones of other cellular operators (including megaphone, Beeline and Tele2) and from local rooms are paid in accordance with the tariffs of the telecom operator. Use this number if you are in international roaming or want to call MTS from a foreign number. Be sure to type the reference service in the international format with +7 and specify the cost of international calls. This is especially important if you are calling from the phone in a hotel room.

The MTS subscription service consults and customer support for connecting and disconnecting services (both paid and free), changes in the tariff plan, providing information on the account, blocking a SIM card and on other requests. You can contact the support service around the clock.

Personal Cabinet Subscriber MTS

The MTS Group of Companies unites three directions at once: MTS Mobile Mobile Communication, and. For each of them there is a separate personal account. Please select a personal account depending on whether you are the client of which MTS unit you are.

Personal Cabinet Client Available on the official website of the operator MTS Russia. To obtain information about the possibility and procedure for connecting a personal account, with any appeals and comments on his work, please contact the "Mobile System Mobile" 8800 250 0890 or 0890 from Mobile MTS.

Online support for MTS customers

Could not get through to the MTS operator's reference service? Then contact us through the Special Feedback section on the MTS website. In this section, you can ask anyone interested question, complain, express your gratitude or leave a wish for the work of a cellular operator and maintenance in official offices and salons. Any questions related to MTS cellular network (Claims, Services, Tariffation) You can also ask an email to the official address [Email Protected] The company's specialists will try to answer the request as soon as possible.

MTS subscriber service staff are always available to communicate with subscribers in the most popular social networks: MTS groups In contact with, on the Odnoklassniki, in Facebook. and Google Plus. . You can count on the operational response through these communication channels with MTS.

Do you prefer to follow the latest news of the MTS operator in a more concise form? In addition to accounts in the social networks "MTS" leads the official micro-blog in Twitter. Where all the latest news and useful information for subscribers are regularly published.

Cities in which MTS works

MTS Customer Support Service Works in the following regions and cities of Russia:

Moscow (Moscow time) and St. Petersburg (SPB), Republic of Adygea (Maykop), Altai Territory (Barnaul), Amur Oblast (Blagoveshchensk), Arkhangelsk Oblast (Arkhangelsk), Astrakhan Oblast (Astrakhan), Belgorod region (Belgorod), Bryang region (Bryansk), Republic of Buryatia (Ulan-Ude), Vladimir Oblast (Vladimir), Volgograd Oblast (Volgograd), Vologda region (Vologda), Voronezh Oblast (Voronezh), Republic of Dagestan (Makhachkala), Jewish JSC (Birobidzhan), Transbaikal region (Chita), Ivanovo Oblast (Ivanovo), Republic of Ingushetia (Magas), Irkutsk Oblast (IRKUTSK), Kabardino-Balkarian Republic (Nalchik), Kaliningrad region (Kaliningrad), Republic of Kalmykia (Elista), Kaluga region (Kaluga), Kamchatka Territory (Petropavlovsk-Kamchatsky), Karachay-Cherkess Republic (Cherkessk), Republic of Karelia (Petrozavodsk), Kemerovo Oblast (Kemerovo), Kirov region (Kirov), Komi Republic (Syktyvkar), Kostroma region (Kostroma), Krasnodar region (Kras Nodar, Sochi, Novorossiysk), Krasnoyarsk Territory (Krasnoyarsk), Kurgan region (Kurgan), Kursk region (Kursk), Leningrad region (Vyborg, Luga), Lipetsk region (Lipetsk), Magadan region (Magadan), Republic of Mari El (Yoshkar -Ol), Republic of Mordovia (Saransk), Moscow Oblast (Odintsovo, Sergiev Posad, Ramenskoye, Lyubertsy, Krasnogorsk, Mytishchi, Shchelkovo), Murmansk region (Murmansk), Nenets JSC (Naryan-Mar), Nizhny Novgorod region (Nizhny Novgorod), Novgorod Oblast (Velikiy Novgorod), Novosibirsk Oblast (Novosibirsk), Omsk Region (Omsk), Orenburg Oblast (Orenburg), Oryol region (Orel), Penza region (Penza), Perm Territory (Perm), Primorsky Krai (Vladivostok), Pskovskaya Area (Pskov), Republic of Altai (Gorno-Altaisk), Republic of Bashkortostan (Ufa), Rostov region (Rostov-on-Don), Ryazan region (Ryazan), Samara region (Samara), Saratov region (Saratov), \u200b\u200bSakhalin region ( Yuzhno-Sakhalinsk), Sverdlovsk region (Yekaterinburg) , Republic of North Ossetia - Alanya (Vladikavkaz), Smolensk region (Smolensk), Stavropol Territory (Stavropol), Tambov region (Tambov), Republic of Tatarstan (Kazan), Tver region (TEV), Tomsk region (Tula) ), Republic of Tyva (Kyzyl), Tyumen Oblast (Tyumen), Ulyanovsk region (Izhevsk), Ulyanovsk region (Ulyanovsk), Khabarovsk region (Khabarovsk), Republic of Khakassia (Abakan), Khanty-Mansiysk AO - Ugra (Khanty-Mansiysk), Chelyabinsk Region (Chelyabinsk), Chechen Republic (Grozny), Chuvash Republic (Cheboksary), Chukotka AO (Anadyr), Republic of Sakha (Yakutsk), Yamalo-Nenets JSC (Salekhard) and Yaroslavl region (Yaroslavl).

Additional information on Special MTS Tariffs and on our website. Subscribers with premium tariffs are serviced outside the queue, according to priority order.

In contact details, tariffs, addresses of official sites and the geography of the presence of the mobile operator are possible changes. Specify the current reference information on the 24-hour telephone hotline "Mobile Systems" (telecommunications information service) 8800 250 0890 or on the official website of the company www.mts.ru. Information on multichannel rooms. and references are relevant as of March 2020.

To control the quality of customer service, all conversations with the operators of the Consultation Center of the MTS subscriber service are recorded. We ask you to consider recording, as it is necessary to control the quality of customer service. All your additional questions, including "or, for example," What MTS Operator Number "will be considered and will receive an operational response to the MTS C support service at the official website of the telecommunications company.