Mobile operators have a technical support service for users. Beeline is no exception: there is such a service too. But, like most companies, Beeline prefer to advise their clients through an autoinformer. As such, "live" communication is not encouraged.
But not everything can be answered by the robot, so it will be useful to know which number and how to call the Beeline operator.
How to call a "live" operator Beeline
Below are all kinds of methods to call the Beeline operator and get advice from a "live" specialist of the company:
"Call to a free number of the operator for Beeline subscribers"
For the company's subscribers, the common number is 06 11, calls to which do not require payment. Following the direction of the autoinformer, you can contact the operator, you just need to press the appropriate buttons.
Today there is no universal sequence of pressing the buttons, since the Beeline voice menu differs in different regions of Russia. In addition, changes are periodically made to the voice menu. You can try dialing 06 11, then 2, then 0 (the video demonstrates this way of communicating with the operator). In the absence of sufficient time, it is better to turn to other communication options with a call center employee.
"Call to the Beeline operator from any number" Using a landline phone or mobile phone with a SIM card from Beeline or another operator, call the official number. Depending on the problem encountered, the following numbers are provided, calls to which are free:
Problems with mobile communication and with a USB modem will help to resolve the call to the help desk at 8 800 7000 611.
Questions about the operation of the wireless network are resolved by calling 8 800 70 02 111 directly.
Problems with home Internet, TV - to the operator's number 8 800 700 8000.
Questions about the operation and setting up of the mobile Internet - to the hotline at 8 800 12 34 567.
Having dialed the phone of the Beeline operator you need from a mobile or city, wait (usually no more than 5 minutes) for the connection with a service employee.
"Call to the number of the Beeline operator in roaming" If you are in roaming within the network or in national roaming (within the Russian Federation), then you can contact the operator free of charge either by calling 06 11 or 8 800 7000 611.
While abroad, in international roaming mode, you can call the operator directly to the number +7 495 97 48 888. If you called from a Beeline SIM card, then the call is not charged. The number is dialed in the international format - +7 xxx xx ...
Additional methods of communication with the Beeline operator
In addition to direct communication with the mobile operator Beeline, you can use other methods to resolve the issues that have arisen.
Send an e-mail This email address is being protected from spambots. You need JavaScript enabled to view it. , in which you need to describe the situation in detail and ask a question.
You can go to the official website of the company and select "Feedback form" in the window on the right. The service employee will answer as soon as possible.
The company offers the service "We will call you back". When you tried to call the operator, you probably heard an offer to order a call. Pressing the 1 key and will become an order - in the near future a support service employee will call you back. You do not need to pay extra for this service, it works if there are no available call center consultants.
The unified support service for Beeline subscribers in Moscow and the Moscow region works for subscribers around the clock and without interruptions.
Single free number of the customer support service "Beeline" Moscow:
8800 700 0611 /Call the single number of the round-the-clock support center "Beeline" 8800 700 0611 from mobile or city absolutely free.
How to call Beeline in Moscow?
When you call " Hotline Beeline Moscow»From a mobile phone connected to the operator's network in Moscow and the Moscow Region, please use the free and round-the-clock reference number to connect to the Beeline reference technical support operator.
For calls from another mobile operator (Megafon, MTS and Tele2) use the free phone 8 800 700 0611.
Was an erroneous write-off or do you want to change your tariff and services? Be ready to provide the operator with passport data - they are necessary for the provision of personal services and secure customer identification. You can also contact the nearest Beeline express service office in Moscow and in all cities of the Moscow region.
Support number for calls from abroad and international roaming:
+7 495 9748888When you are in roaming from Beeline or in the regions of Russia - all calls to the number +7 495 9748888 will remain free for you from a mobile connected to the Beeline network... At the same time, if you want to call the contact center +7 495 9748888 from any other phones - calls are charged in accordance with the tariffs of your telecom operator. When making calls, be sure to dial the number in the international format, starting with the Russian code +7.
Online customer support "Beeline" in Moscow
Our support service works for subscribers not only by phone, but also online. Register in the operator's official communities and feel free to ask any questions you are interested in, complain about service or fraud - all requests will be promptly reviewed by Beeline employees. Do you like email? Write to our address [email protected] - we will try to answer and solve your problem promptly.
Beeline customer service is available for your questions and suggestions on the most popular social networks. Join the "Beeline" groups In contact with , on Classmates and in Facebook .
Subscribe to the official microblogging on the social network Twitter. PR specialists regularly publish the most interesting information and the latest company news in Russia.
The cities of the Moscow region where Beeline operates
Beeline customer support service at 88007000611 works in the following cities and towns of the Moscow region:
Bronnitsy, Dzerzhinsky, Dolgoprudny, Dubna, Zhukovsky, Zvenigorod, Ivanteevka, Korolev, Kotelniki, Krasnoarmeysk, Lobnya, Losino-Petrovsky, Lytkarino, Protvino, Pushchino, Reutov, Roshal, Serpukhov, Khimki, Elektrogorsk, Balashikha, Egoryev, Dom Istra, Kashira, Klin, Kolomna, Krasnogorsk, Likino-Dulyovo, Lukhovitsy, Lyubertsy, Mozhaisk, Mytishchi, Naro-Fominsk, Lakes, Orekhovo-Zuevo, Pavlovsky Posad, Podolsk, Ruza, Silver Ponds, Stupino, Fryazino, Chekhov, Chernogolovka Shatura, Shakhovskaya, Elektrostal, Volokolamsk, Voskresensk, Dmitrovsk, Odintsovo, Pushkin, Ramensk, Sergiev Posadsk, Serpukhov, Solnechnogorsk, Taldom, Shchelkov, Vlasikha, Voskhod, Star City, Krasnoznamensk, Molodyozhny.
In contact details operator Beeline in the metropolitan area (Moscow and Moscow region), changes are possible. We recommend that you check the latest information by calling the 24-hour hotline (referral service of the cellular operator) 8 800 700 0611 or on the official website www.beeline.ru/msk. The links and links provided are current as of June 2018.
In order to maintain a high quality of service for subscribers, all conversations with the specialists of the Beeline help center are recorded for further consideration. You can count on prompt answers to any questions, including, for example, "" or "What is the number of the Beeline operator?" All tariffs and prices for Beeline services in Moscow are given in the current section for information only.
It is not always possible to independently figure out the settings, services, tariffs, write-offs of funds - there can be many situations, and it is at such moments that the help of a consultant will come in handy. The easiest and fastest way to get an exhaustive answer to all communication services questions is to call or write to the Beeline support operator.
Of course, you can come to the customer service office, or try to figure everything out on your own, but the offices do not work around the clock, and it can go a long way, and it is not always possible to find the correct complete answers on your own. Therefore, we will first consider how to get a free consultation by phone, and then we will tell you about other ways of contacting Beeline support.
How to call the Beeline operator for free?
You can call Beeline by free numbers 0611 or 8-800-700-0611. It will be extremely difficult to get through to the operator, often all operators are busy and you have to wait a long time for an answer. If you need to get basic information, then an answering machine - a "mobile consultant" that takes calls to these numbers is quite enough.
With the help of the "Mobile Consultant" service, you can find out your phone number, its balance, tariff plan and connected services, help you disconnect them or connect others if necessary, and also tell you about the current tariffs, discounts and new services of the company. In most cases, you can solve your problem simply by listening carefully to such a “consultant” and pressing buttons in order to answer his questions.
Basic rules for communicating with the "Mobile Consultant":
- Want to listen to the message again? Press number 9;
- Need to listen to the information from the previous point? Press #;
- Do you want to return to the main menu? Press *.
You can call 0611 only from the Beeline phone and being in the coverage area of \u200b\u200bthe Beeline network. You can call 8-800-700-0611 from any phone of any operator (you can even call from your home). Calls to both of these numbers are free.
To contact the Beeline operator directly quickly, without listening to the voice menu, you can ask your question by sending an SMS message to 0611. The support service operator will also answer your question with a message or call you back within 1-2 hours.
How to call the Beeline operator directly?
If you are in roaming, or you are not satisfied with the capabilities of a consultant answering machine, then you can call Beeline directly and solve your problem with the help of a "live" operator.
To connect to the operator, call the Beeline subscriber support phone: + 7-495-974-88-88. A call to this number from a Beeline mobile phone from anywhere in the world will be free.
As soon as you get through, you will also be greeted by an answering machine, but only in order to find out which specialist to connect you with. And after answering a few questions in the voice menu, you will be redirected to the operator.
How else to call Beeline?
In addition to mobile services, Beeline provides a wide range of telecommunications services, and their subscribers also need timely help and advice. For these purposes, individual technical support phone numbers are provided.
