A subscriber can contact Beeline by phone of a support service on such issues as poor communication quality, lack of a cellular network signal, incomprehensible write-offs from a personal account and other similar ones.
To be able to quickly help their customers in any situation, in Beeline there are different channels for communicating with subscribers. You can contact the operator via the Internet or one of the phone numbers of the support service. There are several other ways to get advice from Beeline specialists, which we will also mention in this article.
What numbers can I call the Beeline help desk?
Each subscriber of the Beeline mobile operator at one time or another was faced with a situation where the help of the support service was required. To quickly and efficiently solve the problems of their customers, the Beeline mobile operator's support phone is working around the clock.
As is customary with mobile operators, a call to the Beeline contact center from its numbers is free. Specialists can be reached by short telephone 0611 . By dialing this number, the subscriber gets into the voice menu, with which you can get a variety of information about the services, tariffs and news of the mobile operator.
There are situations when the information obtained in automatic mode cannot help in resolving the issue. Then, following the instructions of the voice menu, the subscriber needs to press certain numbers to contact the specialist. It happens that all specialists are busy at the time of the call - in this case you have to wait for an answer. Usually the autoinformer reports an approximate waiting time.
Those who, for whatever reason, often contact Beeline support, probably noticed that the voice menu often changes. Therefore, each time you need to listen to the autoinformer, so as not to be mistaken with the choice of the desired menu item.
Subscribers can contact a Beeline consultant for various issues, lack of a cellular network signal, poor communication quality, debiting funds for unknown reasons, changing the tariff plan, etc.
In order to provide prompt assistance to all contacting customers, the company created various channels for communicating with subscribers. You can contact the operator via the Internet, or by dialing one of the support service numbers. However, there are other ways to get advice, but more about them later.
All cellular subscribers once come across situations where help desk support is needed. To quickly and efficiently solve customer problems, Beeline launched a 24-hour telephone support service.
A call to the contact center for subscribers of the Beeline mobile operator, of course, is free. You can reach the operator by dialing a number 0611 . By calling this number, the client will get into the voice menu, with which you can find out different information about tariffs, services, promotions, news, etc.
Sometimes there are situations when the received information in the automatic mode is not able to solve the problem. In this case, you must follow the instructions of the main menu to personally contact the consultant. In some cases, operators may be busy, so sometimes you should wait until one of them is free. Often the autoinformer talks about an approximate waiting time.
Each mobile operator is obliged to monitor the quality of the services provided. If it turns out to be low or does not meet the interests of consumers, it can instantly lose customers who move to more efficient and attentive competitors. The most important part of the modern service is a high-quality help service, which allows subscribers to quickly and efficiently solve any problems that arise. Particularly distinguished by the quality of technical support is Beeline, a home Internet phone that is always available for calls. The company's specialists are ready to help in solving any difficulties and give detailed explanations of any situation.
The current policy of the mobile operator involves the gradual transfer of customers to self-service.
Subscribers are given the opportunity to independently control the connected options and services, choosing only those functions that they really need.
But completely abandoning support is not yet possible. Therefore, the company offers the following communication options with specialists:
- hotline phones;
- chatting on the official website;
- in the feedback service;
- by special assistance numbers;
- in social networks.
In the most difficult situations, owners of SIM cards and equipment can visit the nearest office of the company, where they will be provided with comprehensive support.
Beeline Support Phones
Modern service is inconceivable without the help of a contact center, since without it quality service is impossible. Beeline also has it. The company's customers have access to a special contact number 0611, a call on which allows them to cope with any difficulties.
Before talking with the operator, callers should listen to the system information, which allows you to get acquainted with the self-service.
Listening to the robot, you need to follow its prompts and press the necessary buttons to connect with a specialist.
If this method seems too long, you can dial another phone. A simple number 88007000611 allows you to contact a person, bypassing automatic messages. The same combination allows you to contact an employee of the Beeline contact center from the phones of third-party telecom operators.
Separately introduced a line for calls from roaming. People who find themselves abroad can dial +74959748888.
The call is free, and the waiting time for a response is minimal.
Beeline home internet support contacts
To improve the quality of service, Beeline introduced several additional help numbers. They are designed to deal with the problems of certain types of services. Users can contact Beeline support, home Internet phones and other services that are available to all callers.
- 88001234567 - difficulties with the availability of mobile Internet.
- 88007000080 - difficulties using and connecting a USB modem.
- 88007008000 - Features home Internet access and digital television.
- 88007009966 - difficulties with a landline phone.
- 88007002111 - connect wi-fi and use the router correctly.
Online chat
If you have Internet access, you can try to contact the operator through online chat. To do this:
- log in to the official website;
- open the chat window;
- to write a message;
- wait for the response of the system (initially the robot answers);
- if there was no full automatic response, wait for the operator to connect;
- explain the problem and get advice.
Additionally, if the client is not registered, you can fill out the feedback form, the transition to which is located at the bottom of the portal start page. Users are required to indicate the reason for contacting and enter the email address to which the response will be sent.
Other options
In situations where it is not possible to reach the operator and the waiting time for a connection to the contact center is too long, you should use a simpler option. The option “You called us” is available to subscribers, the use of which will allow you to forget about attempts to contact the support service. Specialists will call back a person in need of consultation on their own.
In special cases, you can send a message. Any SMS on the phone 0611 with a request to deal with the problem will solve the difficulty.
The response of the operators to the request will not be long in coming.
Beeline Support Service
The rapid development of communications and the emergence of new services and options require attention from subscribers. In order not to be in an unpleasant situation and not to overpay for the connected functions, you must be able to correctly configure the selected tariff. Sometimes a similar process can cause serious difficulties. In such situations, it is most reasonable to contact a contact center, whose specialists will quickly solve the problem and explain how to avoid it in the future.
The leading provider offers to connect Internet Beeline for legal entities, tariffs in Moscow are profitable and affordable. Tariff plans for small, medium, large businesses are provided. Companies that want to receive high-quality services and stable Internet at high speed are switching to Beeline.
Why choose “Internet to office” tariff?
This is the best high-speed Internet for legal entities in Moscow. An offer that cannot be rejected for the following reasons:
- You can install cheap Beeline Internet for legal entities if there is a connection point in the building. Check on site access to Wi-Fi b2b.
- Providing static IP addresses that work in dynamics.
- Install a modem with Wi-Fi for public use.
- Open up to five email accounts at a time.
- The ability to control traffic, view statistics, check expenses.
Another bonus is provided for customers - a backup communication channel.
What does the provider promise?
Internet providers for legal entities promise a lot, but not all fulfill their obligations. Beeline guarantees compliance with the declared parameters. The tariff package “Internet to office” is an excellent quality of communication, Internet speed from 2 to 10 Gbit / s. This is the most profitable, convenient, optimal rate for companies and organizations.
The access point is connected at a convenient time and day, which are negotiated with the client. If the Beeline point is installed in the building, we will connect the office for free! A full range of services for legal entities is at your disposal as quickly as possible!
Corporate clients are served individually. For business, optimal rates are selected. How much is the Internet for legal entities? Depends on financial capabilities and practical needs. The company has established itself as a reliable service provider. Uninterrupted operation is guaranteed by the availability of redundant communication channels, by connecting additional nodes.
Bundled solutions for cost and convenience
Complete the selected service package with unlimited mobile communications. The tariff allows you to reduce mobile communication costs and improve quality.
Optionally, you can connect additional services. For example, “Mobile Enterprise”, which provides a set of tools for effective business management: task manager, mobile Internet, cloud data storage.
Go to the Beeline! To activate the tariff, call:
In most regions, feedback also applies if you immediately click on tone mode 1 after connecting to the autoinformer. However, you should not expect a quick chime. A live operator will contact you at best in half an hour.
Beeline's common number can be transformed into federal 88007000611. Call to this operator’s phone is free of charge from stationary devices, as well as SIM cards of other operators. This is a more convenient way to contact the Beeline operator directly, since the waiting time is much less. The only drawback is that this line has a certain focus. Telephone operators will be able to advise only on mobile communications and issues related to USB modems. Information about the mobile or home Internet, as well as TV is discussed on other phones.
Leased lines
Usually, for each action, the cellular provider creates a dedicated line where the autoinformer can instruct on specific topics. However, if there are a lot of them, then you can choose broader specializations:
- 88001234567 - a way to call a Beeline operator regarding mobile Internet.
- 8800700800 is the Beeline hotline number where you can consult about home Internet and TV.
- +7495974888 - Beeline reference for communication from abroad. This number is free, so you can chat with a live specialist without extra costs.
Alternative communication methods
In addition to instructions on how to call the Beeline operator directly, there is an opportunity to get an answer to your question in another way. Short number 0611 is available not only for calls, but also for text messages, so you can describe your problem in the form of SMS and send to the Beeline hotline. The operator will call you back in about 2 hours. You can also try sending SMS to 0622.
A good alternative can be an Internet connection. The provider’s official website has a Feedback section. The section has empty columns for filling in, where contact information and the essence of the question fit. As a rule, through the feedback form, technical support is contacted within 24 hours at the specified Beeline number.
Instead of filling out the form, you can send the question directly to the mail for such cases - And account holders on social networks can ask a question in the group.
The response speed is approximately the same as that of the telephone support service, however, you do not have to hold the phone by your ear all the time.
Beeline technical support itself promises to connect and talk as soon as possible. In most cases, instead of finding out which Beeline number, it’s more convenient and get answers through the “Help” and “Frequently Asked Questions” sections.
Despite the stability of the communication provided by Beeline, no one is immune from problems. If a subscriber has a problem with a cellular connection, the Internet or other services, the Beeline hotline will become the only loyal assistant, whose specialists are available 24 hours a day to answer all questions that customers may have.
The following contacts are used to dial up the support service:, a federal telephone at 8800 and a separate number for calls from abroad. You can also get help online.
Short number
Subscribers of any operators can use the 0611 telephone to dial up Beeline technical support, but only calls from "native" SIM cards are free. The first thing that a person who calls a short number will hear is the voice of an automatic assistant. It can help with some problems, which in most cases eliminates the need for a conversation with a live specialist.
If the subscriber’s problem is not typical, or he doesn’t have time to communicate with the robot, you can use the 8800 number, which immediately. If you can’t use the phone, you can get to the technical support center via the Internet by going to the operator’s website.
The consultant robot performs the following functions:
- and talks about him in detail;
- reports;
- helps connect or.
To control the answering machine, use the keys:
- 9 - to repeat the previous message;
- # - to re-sound the previous menu item;
- * - to return to the main menu.
If the voice assistant cannot help (for example, the problem is that it does not work), the subscriber will be contacted by a support specialist. The connection may take some time, depending on the congestion of the lines. If you do not want to wait, you can order a call back to the subscriber's phone - this service is free.
On 0611 you can also, in which you need to describe your problem. The answer will come within a couple of minutes.
Federal number
Throughout Russia, free Beeline federal contacts are available starting at 8,800. You can use a similar number to dial in through any phone.
Depending on the type of problem you have, you can use one of four options:
- 8 800 700 0611 - main number;
- 8 800 700 2111, 8 800 700 0080, 8 800 700 8000 - used if mobile, home Internet or Wi-Fi is not working.
Any federal number is available for calls from landline phones and through the mobile phone of another mobile operator. The waiting time is approximately the same as when dialing to 0611.
Help in roaming
For Beeline subscribers, numbers 0611 and 8 800 700 0611 are free of charge when calling from anywhere in the Russian Federation. If the operator’s client is located abroad, Beeline technical support is available through the phone +7 495 974 8888.
Online support
You can get help on issues of interest using the Internet through the following contacts:
- chat with a specialist located on the contact page of beeline.ru;
- feedback in the same place - in the form you need to choose the reason for the appeal, enter your question and indicate the method of communication;
- you can also contact the operator by email by sending an email to.
A wide selection of methods for obtaining reference information ensures the availability of support for any subscriber.
Each mobile network subscriber must know several ways to communicate with the operator and support service. When using the services, the user often encounters urgent problems or important issues that need to be resolved quickly.
To solve the problems associated with tariff plans, the peculiarity of maintaining accounts, with the expenditure of personal funds, orders for Internet traffic packages, SMS and MMS, communication in roaming, you need to contact an official representative of Beeline.
By short toll free number
How to call a beeline operator from your phone? A call from a mobile phone is a convenient and free way to communicate with technical support. You can call from your mobile phone to the short telephone number of Beeline 0611.
First, the subscriber must carefully listen to the menu items and, according to their subject matter, decide which one they need to choose. If the choice is not made, you will be asked to contact the operator. 0611 is a customer support center that will help resolve any issues.
When dialing the operator on 0611, be prepared to spend 20-30 minutes of your time. Very often you have to wait a long time for a free operator. But while waiting, you can press key 1, and then the representative of the company will call your number the moment the free consultant appears.
Remember the necessary keys for convenient control of the main menu when dialing to 0611:
- - listening to the message downloaded,
- - return to the main menu,
- - listening to information from the previous paragraph,
- - while the consultant is waiting - the service “we will call you back”, so as not to wait in line for communication with online support.
By federal number
- 8 800 700 06 11 - for all questions regarding the operation of the USB modem.
- 8 800 123 45 67 - For all questions of automatic and manual settings for mobile Internet.
- 8 800 700 80 00 - on all issues of TV, home Internet and telephone.
From a landline phone or other mobile operator, call Beeline for free at +7 812 740 60 00, 8 800 700 00 80 or 8 800 700 06 11. The principle of dialing is the same as with a mobile phone. First, you listen to the menu items associated with various problems and services, and then go out to talk with a live communication representative. The consultant may ask for your passport data, the word code and phone number when solving your problems with communication, services and accounts.
When calling 8 800 700 00 80, you need to click on the number 0 and, as a rule, within 5 minutes, a Beeline company representative will answer you and help solve your questions and problems.
Prepare your passport in advance and remember the code word that is attached to your SIM card to save your time when talking with support.
In roaming
If the subscriber is roaming outside the Russian Federation, he can contact the consultant for free at the number +7 495 974 888 from a mobile or landline phone in any country.
When intranet roaming
When using intra-network roaming (the user is located in the country), call 8 800 700 06 11 for free from any operator or landline phone.
Going outside the country in advance take care of the most favorable tariff plan for you to communicate with relatives and comrades. You can choose a tariff on the official Beeline website or by short number 0611.
