Usually the AppStore application does not cause problems. With a working and high-speed connection to a cellular network or Wi-Fi, the App Store works like a clock. However, unexpected login errors and interruptions are alarming.
Failure to connect to the App Store is as follows:
Failure to connect to the App Store on iPhone
There is always a solution! Finding the right approach is important.
AppleID login failed
Check if your AppleID is working and not blocked by Apple. Try to sign in to iCloud from your computer at icloud.com. If the login is successful, check the parameters: if the password for this ID has been changed. Check for iTunes authorization on the computer with the same AppleID.
Apple device in airplane mode
Disable airplane mode - it prohibits the use of any radio communication by the gadget, except for a GPS receiver.
Don't turn on airplane mode unnecessarily
App Store access to cellular network
Although the App Store is a standard iOS application, it can also be disconnected from cellular traffic. Check if the App Store app has cellular data enabled in the mobile network settings.
If you turn off this access, there will be no traffic
Working VPN connection
Despite the fact that VPN "hides" your traffic from services censors on the Internet, this protocol can "slow down" your tasks due to traffic re-marshalling and constant "bump" loading of VPN servers, especially if the VPN account is free. Disable VPN profiles - VPNs often increase the error rate when working with the App Store up to 10 times or more, and the App Store speed noticeably drops.
VPN often gets in the way, rather than help
When you download a "heavy" iOS application under 200 MB in size from the App Store, the download may fail several times, without a VPN such an application would load faster and without interruptions.
No internet access
Top up your balance, check the availability of the Internet option. Find out if your subscription fee is overdue.
All high-speed traffic of the Internet package "burned out"
Perhaps you have exhausted high-speed traffic on the "package" of your tariff. At 32 and 64 kbps, the entrance to the App Store can take a long time.
Please wait. Estimated Time Remaining: 10 minutes
Insert another SIM, which still has traffic, "extend the speed" on the tariff, or change the tariff, or use open Wi-Fi networks.
One of the criteria for the App Store operation may be the loading of the search bar on the search tab for new iOS applications, or at least the number of already installed iOS applications that require updating. If it is loaded - that's it, you can enter a search query and start using the App Store.
IPhone Can't See or Pick Up the Cellular Network
Check the coverage area of \u200b\u200bboth networks of your cellular operator, the availability of services, the account balance (if roaming), find out if there are any points hidden in the notes of your tariff.
Network generation not lower than 3G is desirable
If you have not used the services on the number for a long time, find out if your SIM card is expired (decoupling this SIM chip from the number and tariff). Insert another working SIM-card with a profitable mobile Internet and check the App Store service with it.
SIM Lock on iPhone or iPad. Network unavailable
If you are "lucky" with SIM Lock (blocking for all carriers - except the one owned by the cellular company that sold you the iPhone or iPad). There were cases when, for example, MegaFon, as a distributor of Apple gadgets, blocked these devices so that people could not use MTS, Beeline and other networks. For example, devices locked under the American operators AT&T or Verizon also came to Russia.
Contact the SC. Either Apple representatives, or specialists from the operator's head office or express service center, where you purchased this iPhone or iPad, will help you to "unlock" the gadget.
Cellular data is turned off on the gadget
Cellular Data - Access to 3G / 4G packet networks on mobile networks. They must be active. If you do not have Wi-Fi internet at hand, the App Store will not work.
If there is no Wi-Fi, they should be active
App Store service error
Despite the enormous capacity of Apple's servers serving a multi-million army of iPhone and iPad owners around the world, the App Store (iTunes Store) server can crash on its own. Perhaps the AppStore developers are testing new, newly developed functionality, scheduled maintenance of App Store servers, etc. In any case, this is not your fault. Please try to sign in to the App Store later.
Unable to load page
No Internet connection via Wi-Fi
Check if Wi-Fi is turned on on the gadget itself.
Remember which networks you connected to. Due to the lack of nearby Wi-Fi hotspots, passwords from which you know, or open (public) hotspots of the iPhone or iPad, there is nowhere to take Internet traffic to enter the App Store.
Used when SIM data is not available
Check the availability of home (with your provider) or cellular (on a SIM card) Internet on your Wi-Fi routers.
If you connect to a hotspot, it is possible that restrictions on the Internet have been introduced by the owner of this hotspot. Look for another open Wi-Fi network.
It must have the Internet
IOS software crash on device
Like any operating system, iOS, despite its reliability and high performance, can easily fail. The reasons:
Roll back to the latest stable, finished version of iOS - as long as Apple signs it.
Remove the iOS jailbreak if the problem started after it. Restore iPhone or iPad via iTunes or iTools by flashing again.
Rarely, but it happens, when the software - partially or completely - “dulls” after the device is dropped or hit. iOS on Apple iDevices is no exception. Restart your iPhone or iPad.
The version of the modem (for example, 6.0.0.0 - the latest for iPhone 4s on iOS 9.3.5) caused a conflict with the "custom" build of iOS. A very rare case.
They must be compatible
Reflash your gadget "from scratch" - it should have a "fresh" official release of iOS, and not just anything, collected anywhere and anyway. Appliances Apple is a closed "boxed" product that is sensitive to "kulibinism".
The radio modules on the gadget are damaged
This can happen from careless handling of the iPhone or iPad: the device fell, hit, "got wet", etc. Contact the iStore service center or similar, where you will be diagnosed with a 3G / 4G module, Wi-Fi module, built-in modem and other nodes responsible specifically for the "telecom" (data transfer) on your iPhone or iPad. Replacing and restoring the soldering of electronic filling is an expensive high-tech job, including the cost of the components themselves; more profitable to invest in a new gadget.
It's not just the screen that can break
We wish you not to be left without the App Store - it is a reliable provider of comprehensively tested iOS apps.
Articles and Life Hacks
Unfortunately, store problems are not uncommon. In particular, many owners of "Apple" smartphones and tablets complain that app Store won't open... What are the ways to solve this problem? Here are some valuable recommendations.
Why the App Store won't open and what to do
It is possible that there are problems in the operation of the Apple store itself - for example, if the user sees an error when launching the corresponding application, but this does not always happen. Unfortunately, official confirmation that the situation is temporary is not always available on the company's website. However, it is worth trying to re-enter the store later.
Often the problem can be device related. To begin with, you should try the simplest: log out of your account, restart your smartphone or tablet for a while, and log back into your account. To do this, open the device settings, go to the menu responsible for the iTunes Store and App Store, click on "Apple ID", and then - "Exit". After rebooting, they enter the password and try to log in again. Often these simple manipulations are enough to make the store work again.
If they didn't help, you might want to try resetting your network settings. An even more radical way is to reset the settings of the device itself - however, you should take care of backups in order to later restore all the important information contained on the gadget. It also happens that the firmware update helps.
If the App Store does not open, the owner of the device can always contact specialists for help - for example, technical support or the nearest service center.
Other ways to fix the problem with the App Store not opening
If the problem occurs after the user has updated the system, they should try the following steps. We go into the settings and go to the menu responsible for the App Store and iTunes Store. We check if it is ticked and, if necessary, put it.
Some iOS device users complain that they cannot download updates from the Apple store. In such a situation, go to the "Updates" menu and wait a while. It is quite possible that the problem will disappear by itself within a few minutes - simply because the system is "slowing down".
If you are having problems logging into the store on iOS 8, you should go to the device settings, then go to the "Touch ID and Password" menu and enter the password. Then they try to uncheck and exit the App Store and iTunes Store menus. The next steps are to reboot the device and re-enter the menu. They tick the box again and try to enter the store.
Articles and Life Hacks
Most owners of "apple" gadgets periodically encounter problems when trying to download an application from the store. Many also complain that app Store won't load... How can I fix my problem? Here are some recommendations on how to proceed.
What to do if the App Store won't load
If the user cannot enter the online store, he should try again later. However, if even after a while he cannot log in, and subsequent attempts also do not bring results, he will have to act differently.
How can you fix this problem? One of the known practical ways to eliminate it is to activate the aviation mode for a while. To do this, you need to do the following. Go to the "Control Center" ("Control Center") and activate the appropriate mode, and then click "Done" ("Finish"). Wait about fifteen seconds (the error message should disappear during this time) and turn off the airplane mode.
In the event that the App Store still does not load, and there are problems with going directly to the application pages (and sometimes there are also problems with downloading updates), you should also contact the technical support service. It is possible that the problems are temporary. Of course, it also happens that the statistics server does not display any problems. Nevertheless, the support service is still worth contacting. Perhaps, after a while, the work of the store will be resumed.
App Store Download Issues: Secret Trick
If the store does not load, or there are problems with downloading applications during the update process, you should try to force the App Store to restart. This is a hidden function of the system that cannot be found in the settings, but you must be aware of it.
To reload the store, open it and press any of the buttons at the bottom about ten times (for example, on the "Top Charts" category) - until the display turns white. The App Store will be forced to update immediately after that. If the user did everything correctly, he will see not only available updates for various applications, but also the updated category. If the program hangs during the update, the download will be paused, and then resumed again - just like paused torrent. By using this simple trick, you can avoid many problems with the App Store in the future.
