Elimination of errors with the code in the Play Market: causes, instructions. Fixing known Play Market errors: causes and detailed troubleshooting instructions

Sometimes, when installing apps from the Google Play Store, users encounter Play Market error messages. In this article, we have collected the most common Google Play errors and how to solve them.

Google Play Error 491

Google Play Error 491 solution in the market:
1. Delete your Google account from your device ( Settings\u003e Account\u003e Google), reboot, and then log in again.
2. Try to clear the cache, disable and then re-enable your Google account ( Settings\u003e Application manager\u003e All\u003e Google Accounts\u003e tap Clear data and Disable).

Google Play Error 498

Solution for Error 498 error on android:
This error most often occurs when the android device memory is full.
1. Remove unnecessary applications.
2. Boot the device into and execute Wipe Cache Partition (clearing the device cache).

Google Play Error 919

Google Play Error 919 solution in the play market:
The memory of your android device is full and installation of applications is not possible. Delete unnecessary games, programs or files. Or add a memory card.

Google Play Error 413

Decision:
1. Settings -\u003e Application Manager -\u003e All -\u003e Google Accounts -\u003e tap Clear data and Disable, reboot, then enable.
2. Do the same for the Google Play Store application.

Google Play Error 923

Google Play Error 923 solution:
1. Remove Google account from your Android.
2. Execute Wipe Cache Partition.
3. Add your Google again.

Google Play Error 921

Decision:
1. Clear the cache of the Google Play Market application.
2. Delete all application data if the first step did not help (application settings will be reset).
3. If the first two steps did not help, delete your Google account from the device, reboot and add again.

Google Play Error 403

Decision:
1. Settings -\u003e Application Manager -\u003e All -\u003e Google Accounts -\u003e tap Clear data and Disable, restart android, then turn it on.
2. The same procedure is for the Google Play Store application, if the first point did not help.
3. If the error persists, delete the Dalvik cache ( Wipe Dalvik Cache in recovery).

If - it is impossible to install and use the required applications. In this case, there may be a break in the connection, no loading from the service, or its freezing at a certain stage of use. Sometimes this situation can be caused by the store service, but this is a very rare occurrence.

Most often, the reason is in the smartphone, especially since Android gadgets are characterized by periodic freezes and lags. At the same time, other services can work, then the problem is only in the Play Market. Usually, a malfunction is characterized by the manifestation of an error code; it will accurately indicate a malicious source.

Play Market error with code 491

A similar google play error occurs when the gadget tries to pull certain files from the site. The best way out of the situation is to perform account manipulations:

1. Follow the section "Settings";
2. Then tap on "Accounts";
3. Click on the 3 vertical dots;
4. Click on "Delete account";

1. Reboot the gadget and sync the profile again;
2. Return to "Settings";
3. Then click on "Applications", where the item "Google Play Services" is located;
4. Click on "Site Management";
5. Click on "Delete all data";

1. Click on the "Stop" button.

Usually, after this procedure, the problem when the Play Market does not work on Android goes away and the application is available for download or update.

Why isn't the Play Market working? Error 498

The Google Play Market does not work and gives a typical problem, which indicates that the download was interrupted due to the load of the cache or the internal memory of the smartphone. Once they point to this segment of the problem, then it is necessary to free up space.

Initially, you should free up space. This is done by deleting any weighty files. Delete the program cache from the "Applications" section of the smartphone. To normalize the process, it is enough to clean a few elements. At times, it is necessary to delete the store cache to maintain a working state.

Full cache clearing is also available from recovery mode. To go to it, hold down the Power or Home button and press the volume up rocker together. Then follow the section "Wipe cache partition", control is done using the same volume control. Now select Wipe Cache and wait for the procedure to complete.

What to do if Google Play Market does not work and errors 919, 921, 923, etc. are shown.

Error code 919 indicates that there is no free space on the smartphone. At the same time, the application is fully loaded, but cannot create temporary files and save the cache, since the space has run out. To solve the situation, a simple removal of several files or programs is suitable.

Error 921 - Failed to download. It is necessary to delete the clogged cache of the Play Market service. You can complete the procedure from the "Settings" - "Applications" section. If the expected result is not achieved, you should click on the "Erase data" item. In some situations, the algorithm described in code 493 will help.

Error 403 - this code blocks the program load function. The problem is characterized by the presence of several registered and used profiles. One of the accounts must be stopped or logged out, and the other, mainly the one that has the amount on the balance, must be left active. Now try again.

Error 101 - occurs when there is a huge amount of software on the smartphone. You should clean up the memory a little by removing unnecessary applications that are not useful.

Error 911 - often occurs when there are problems with Wi-Fi connection. At the same time, at a certain moment on the network, nothing can be downloaded from the Play Market. You need to reconnect, change the network or switch to another Internet, for example, mobile.

Additional ways to resume the service

Alternative ways of restoring access and correct operation of the Play Market are also available, which were not described earlier. They are effective and help the Android device use the service correctly.

If the problem manifests itself after the next update, you must:

1. Go to the "Settings" section;
2. Now "Applications";
3. Follow on to the Play Market;
4. Click on the "Delete updates" button;

Additionally, go to the All tab and clear the temporary data for the Google Services Framework item. Make sure Google Accounts is enabled, if not, fix the problem by enabling the service.

There are some applications, mainly those that are similar in principle of operation, which conflict with the Play Market. One of the most famous in the niche is Freedom, it crashes when working with the Google store, you should choose an application that is more valuable to you.

The connection is made via a secure protocol that requires the correct date, time zone and time on the gadget, otherwise the browser will block access to the site. Similar settings are located in the "Date and Time" section.

All problems with access to the online store can be solved without the need to contact specialists. After completing the necessary instructions, the ability to add new applications from the endless Play Market warehouse will return.

If you still have questions on the topic “Why does the Play Market not work on the phone? Play Market errors and solution to the problem ", you can ask them in the comments

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Since 2008, an online application store called Play Market has been available for Android users. It is really convenient: many applications are free, paid ones usually do not cost very much, and you can automatically update applications downloaded from there. At the same time, all devices on Android support this store, so you can download applications from it both to phones and tablets. But sometimes, when downloading or launching the Play Store, error codes 491, 492, 495, 497 and others may appear that prevent adequate downloading or updating of programs. It is especially annoying if these errors appear in a limited time environment and downloading a very necessary application. In fact, there is no need to worry in such a situation: most possible problems can be easily eliminated on their own.

How to identify errors in the Play Store on Android

If an error is found in the Play Market, the operating system will let you know about it immediately. The notification comes in the form of a window with an error code.

This is how the error message looks like

The numeric code in parentheses identifies the problem. Knowing what a particular error code means, you can identify the source of the problem and, if possible, fix it.

Error 406

Often this problem is accompanied by the "unable to install application" message. It can be fixed in the following way: clearing the Play Market's cache and removing its updates.

After disabling synchronization, the device should be rebooted, again synchronized with the account and try downloading the application again.
Through the "Applications" tab in the Settings, we erase the data and delete the Play Market cache by pressing the buttons of the same name

Error 409

Often appears when the download of the application is almost complete. We solve the problem by clearing the Play Market cache, disconnecting the account and rebooting the device. After re-enabling it and synchronizing the account in use, the Play Market should work.

Error 481

This type of error is directly related to the account with which the actions are taking place. The reasons may be different, but what interests us is a quick and easy elimination of the problem itself. This is done as follows:

Error 489

This problem differs from the others in that it is usually not caused by the device or the amount of memory. It can appear in two cases: in the presence of problems with the Internet and in the case of inaccurate recognition of the account:

If switching Wi-Fi to mobile Internet did not help, you can try switching to another connection point through Settings \u003d\u003e Network \u003d\u003e APN

Error 490

If the smartphone notifies about error 490, most likely there is a problem with the device's network connection. In addition, a possible reason may be the incompatibility of the downloaded application with the device or the failure of the services responsible for downloading it. The main options for eliminating such a problem are as follows: first, you can switch from Wi-Fi to mobile Internet or vice versa. If the device returns this error, clear the Play Market cache and Google Play services. The error still gives out, even after the performed actions - delete the account, reboot the device and add the account again.

If, after all the actions taken, the error is still not resolved, it makes sense to check the recently installed applications. If, after downloading one of them, error 490 began to appear systematically, you should uninstall the application.

If the error has appeared recently, it is likely due to one of the recently downloaded applications. Remove it to troubleshoot

Error 491

The essence of such a failure is that the application is not downloaded or updated. You can fix it by deleting the account from which the download is made and clearing the data of the Play Market application.

Press the button "Delete all data"

Error 492

The reason for this problem, like many related to the Play Market, lies in the cache overflow. This is done through "Settings" \u003d\u003e "Applications". After clearing the Play Market cache and Google services, the problem should go away. However, there is a chance that even after clearing the cache, the device will still throw the same error.
In this case, you need to dig deeper. This problem is usually associated with the so-called Dalvik cache. To clear it, we go into recovery mode (for most smartphones this is done by turning off and then simultaneously holding down the volume up button, power button and "Home"). The menu that appears on the screen is the device's recovery mode. To clear the cache in it, select Wipe cache partition and confirm the selection. In this mode, the transition between the menu items is carried out using the "Volume up" - "Volume down" buttons, and the selection is confirmed by the power key.

Video: Clearing the Dalvik Cache

Error 495

This error can be seen when loading programs or when updating them. This type of problem must be dealt with radically. To fix this error, you need to delete the Play Market data through the application settings and delete the account from which the download or update is taking place. We reboot the device, go back to the account and download the application again - in this case, it should be saved without problems.

Error 497

It usually occurs when there are problems with updating applications already installed on the device. The simplest solution, typical for most Play Market errors, is to clear the Play Market memory and Google services... If it does not help, you can try to disable the memory card in the settings and update the application again. This is usually enough to fix the error.

You can disconnect the memory card through Settings. To disable the memory card in Settings, select the "Memory" tab

We confirm the choice. Location of data on the memory card.
Confirm disconnection

Error 498

This error occurs while downloading an application from the Play Market. This can happen either due to insufficient memory on the device, or due to cache overflow. Accordingly, the problem can be "cured" either by deleting unnecessary files and programs from the internal memory of the device (in the first case), or by clearing the cache. This is done in the application settings. It is worth clearing the cache for browsers, the Play Market and games that have access to the Internet.

The cache is cleared by clicking the "Clear cache" button

Common ways to solve most Play Market errors

Most of the possible problems associated with the Play Market can be corrected in several similar ways. It:

At the same time, for different versions of Android, the scheme of actions remains the same.

Video: typical solutions to problems with the Play Store

The Play Market is undoubtedly extremely convenient for downloading applications, including free ones, as well as for feedback on the quality of applications directly from developers. But if there are problems with it, they are still usually easy to fix. The easiest-to-use solutions have been described in this article. And yet it will be much better if such problems occur less often or not at all.

The Android operating system is the most common in the field of mobile devices, but this does not prevent it from having many errors and bugs that greatly spoil the impression of an ordinary user. Fortunately, many of them are easy to fix.

Oddly enough, despite the variety of causes that cause errors, very many of them have the same methods of correction, which are often absolutely identical. In order not to repeat itself, the first half of the article will describe the causes of errors and how to treat them, and in the second - step-by-step instructions.

Table: Play Market error values \u200b\u200band treatment methods

Eliminating errors

The first two methods are universal. If you encounter any unknown error, try them first. As a last resort, you can always use System Reset, which eliminates almost all errors that occur in the Play Market.

If any error occurs, regardless of its code, the first thing to do is to restart the device. This is the most harmless way to solve a problem, and it often helps.

Cleaning service applications

Most problems with the Play Market are caused by errors in service applications. Moreover, there may not be an error, but the store will think that it is. Fortunately, this bug is very easy to fix. Also this method can eliminate almost half of the problems in the Play Market.

1. Go to Android settings and click on the Applications tab under Device.
2. With two swipes to the right, go to the list of all applications.

   

3. Find the Play Market here and click on it.

   

4. Press "Stop", "Clear cache" and "Clear data" one by one.

   

5. Repeat these steps with the "Download Manager", then restart your device and try to download something from the Play Market.

   

6. If it doesn't help, let's move on. Repeat with "Google Accounts".

   

7. Similar to "Google Play Services".

   

8. Similar to "Google Service Framework", then restart the device again.

   

Video: how to clear cache and wipe app data

Removing Play Market and GFS updates

Sometimes, in a series of Play Market updates, there is a "dead-end" version that cannot download anything and update accordingly. A similar error occurs quite often, especially on Chinese smartphones, the support of which is not very concerned. If it occurs, it is necessary to overwrite the "bad" version by removing all the Play Market updates:

If the Play Market worked as it should, but this effect lasted no more than five minutes, repeat from the first to the fifth points, and after restarting the device, do the following very quickly:

If it doesn’t help, don’t worry, it is rare, but it was worth a try. To solve the problem, you will need to download the latest version yourself. You can also do this if the earlier version you rolled back to doesn't suit you.

If the method described in this paragraph did not help you even for a few minutes, it makes no sense to do the following.

If you have not previously installed anything downloaded from the Internet, you may need to authorize installation from external sources. How to get it is described at the end of the article.

Video: how to uninstall Play Market updates

Using VPN

A VPN connection is a virtual private network connection that allows a new Internet connection to be made over an existing one. In simple terms, this is the inclusion of an additional link in the system of the connection between the device and the Internet, due to which the resource you are accessing will consider that it is not you who are connecting to it, but your VPN.

1. First you need to go to the Play Market and enter "VPN" in the search bar. Choose the first application you like.

   

2. Install the app. They are all identical. Let's take a look at their use using the Turbo VPN application as an example. If due to an error you cannot install even this application, you will have to download it from external sources (how to allow such downloading is described at the end of the article).

   

3. Open the app and click on the largest carrot button.

   

4. Confirm the creation of the connection.

   

5. Note the flag icon in the upper right corner. It symbolizes the country through which the connection is made. According to this country, the region and, accordingly, the default language of the Play Market will be determined. As a rule, the server is selected through which the connection is carried out the fastest, but if this does not suit you, click on the checkbox and select the country yourself.

   

6. To turn off VPN, click on the cross-shaped icon.

   

Video: How to use Turbo VPN

Removing traffic restrictions

When using the mobile Internet, there are often cases when users forget to remove the restriction from the mobile traffic limit, as a result of which the Internet connection is partially lost.

It is also possible to set traffic restrictions in relation to some Wi-Fi points, which many do not know about. Sometimes this limitation is automatically set when using a Wi-Fi connection, which is distributed not from a router, but from another device.

Setting the date and time

If the date and time are set incorrectly, the Internet should not work by itself, but the Play Market is a somewhat special application. It has its own idea of \u200b\u200bpunctuality.

Pay attention to the time zone setting. It should be displayed first. Even if the time is set correctly, but the time zone is incorrect, this can lead to an error - the very feature of the Play Market, which was mentioned above.

Video: how to set the date and time

Removing an account from the system and re-entering it

This method is also quite popular and fixes most of the problems associated with the interaction between your Google account and the Play Market application.

1. Go to Android Settings and open the Accounts tab under Personal Information.

   

2. Select Google Accounts.

   

3. Select the account you want to sign out of.

   

4. Click on the three dots in the upper right corner.

   

5. Click Remove Account.

   

6. Return to the "Accounts" tab and click "Add account".

   

7. Select "Google" and sign in to your account. You will need to authenticate (enter a password).

   

Video: how to delete an account

Clearing the device cache

The device cache and its shared memory are somewhat different things. Simple memory cleaning will not solve the problem. However, a cache overflow can be treated quite simply, despite the fact that it is done through the Recovery menu, which for some reason everyone is afraid.

Video: how to clear device cache

Removing dalvik cache

As in the previous instructions, we need to get into the Recovery menu and press a couple of buttons.

You will need Root rights to complete this guide. How to get them is described at the end of the article.

Force removal of an application

There are often cases when it is impossible to uninstall an application using standard methods as a result of various bugs in the system or the application itself. In such cases, you have to uninstall the program manually using superuser rights.

To complete this guide, you need Root rights and Root Explorer. How to get them is described at the end of the article.

Let's consider the forced removal of an application using the example of the Total Commander explorer:

System reset

The most recent, but most effective way. Deletes everything from your device's internal storage.

Video: how to reset your phone to factory settings

Intermediate stages

Here we will describe the intermediate steps required to complete some of the above instructions, with the exception of "Permission to install applications from external sources", which is directly needed to resolve error code 491.

Permission to install applications from external sources

If the security system does not allow you to install an application downloaded from the Internet, you must allow the installation of applications from external sources:

Getting Root rights

Root or superuser rights grant the user special powers:

• deleting system files;
• activation of hidden Android functions and more.

Before you decide to get Root rights, please note:

• obtaining Root rights will void the device's warranty;
• the risk of damage to the system when obtaining Root-rights and after always remains;
• receiving an update from the manufacturer over the air (operating system warranty update) will no longer be received.

If you have not previously installed applications from external sources, you need to make changes to your security settings. How to do this was described just above.

1. Download the latest version of Framaroot from the internet. This application has analogues in the Play Market, but they are not as reliable.
   
2. Install Framaroot. If the installer blocks the process, click on "More information" and "Install anyway (unsafe)".
   
3. Run Framaroot and select "Install SuperSU", then click on one of the methods for obtaining Root rights. Reboot your device.
4. Try alternative apps if your device is not supported by this. But this will increase the risk of dropping your system. It is best to find out the individual method for your device. Most likely, this method will be more complicated, but for sure proven.
   
5. Google your device name + root and open the first link.
   
6. Follow the instructions.
   

Installing Root Explorer

Root Explorer is an explorer capable of operating with Root rights and having access to the root directory of the device. The most common Root Explorer are Total Commander and Root Explorer.

The presence of the Root Explorer does not provide access to Root rights. But Root rights are required to use many of the Root Explorer features.

The easiest way to download File Explorer is to install it from the Play Market. But if the error that occurs does not allow this, the method disappears.

You can download the explorer from anywhere using your browser and Google search, but it is better to use only trusted sources, as there is a risk of getting a virus.

Unfortunately, it is impossible to eliminate the reasons for the above problems, even for technical support from Google itself. But fixing the errors themselves, albeit temporarily, is very simple and within the power of inexperienced users.

Almost all Android users have at least once faced the fact that when trying to download an application or just launch the Play Market, an error jumped out under some number. In this article, we will look at the solution to almost all the errors that you can find in the Play Market.

Error without number... If, when you jump out of the error, its serial number is not written, then this is almost certainly a problem with "Google Play Services". There are four ways to solve it, depending on the cause of the error.
The first thing to do is go to the "Application Manager", find "Google Play Services" there and erase the application cache, going down a little.

If the error persists in clearing the cache, then uninstall the application and install it again. If that doesn't help either, find the Google Services Framework application in the Manager and clear the cache.

If all else fails, then most likely your date and time are simply out of order, so the services cannot sync. Set the current date and time - everything should work.

Error 24 when installing the application on android. This error occurs when re-installing. The files being installed overlap with the ones already installed, and an error occurs. To solve it, you will have to install an additional application for obtaining root rights. It is called Root Explorer and is distributed free of charge through the Play Market. In the application, you need to go to the Data section and delete the old files that you are going to replace.

Error 101... This is one of the most easily solved problems. Appears when there is not enough memory to install the application. All you need to do is erase unnecessary files from the device memory so that there is enough space for a new application.

Error 194... This error occurred on older versions of the Play Market. But about a year ago, a version was released where this error was fixed, so you just need to update the Play Market to at least version 5.9.12 or higher.

Error 403 access denied how to fix. The error appears when buying goods in the Play Market if you logged into it from several accounts at once. To fix it, you need to log in from your main account, delete the purchased application and reinstall it. Error 403 play market in Crimea occurs for everyone due to the Google sanction of February 1. How to fix? Use a VPN or anonymizer when entering the play market.

Error 413... Occurs when an application uses proxies that block application updates. You can remove this error by clearing the cache of Google services.

Error 481... Occurs as a result of account failure. To solve this problem, you need to go to accounts (accounts), as shown in the screenshots, and delete your account. Then reboot your device and create a new one.

Error 491 when downloading from the market. This problem appears when it is impossible to install or update the application. The solution is simple. You need to clear your Google Play Services cache and data, restart your device, and recreate your account.

Error 492 in the play market indicates that there is a problem with the Dalvik (Java Virtual Reader). To fix the problem, try deleting the Google Play and Play Market cache. If the error persists, there is no way out, you will have to reset to factory settings.

Error 495 in the play market occurs as a result of failures in the Play Market and Service Framework applications. To fix the error, you should reset the cache of these applications and, if that doesn't help, delete your account.

Error 498 appears when your cache is full, so downloading from the Play Market is interrupted. To fix the error, delete the cache of unnecessary files that take up a lot of space. Hint: social networks (Vk, Facebook) usually fill up the most places with saved music.

Error 504 in the play market... This is a copy of error 495 - same problem and same solution.

Error 911 denotes various problems with Wi-Fi network authentication. The first step is to erase the cache and clear the Play Market data. Then try connecting to another available Wi-Fi and continue with the installation over mobile networks.

Error 919 simple means that the device has run out of memory. You just need to erase unnecessary music, videos, photos, applications and continue normal work.

Error 920 in the play market occurs due to problems with the Wi-Fi connection. To solve it, you just need to reconnect. If that doesn't work, then delete your Google account and restart your device. Also try erasing Google services cache and data.

Error 921 In the play market, it pops up due to blocking the installation of applications. To remove the error, clear the Play Market cache and Google Service Framework. Then turn off-turn on the device.

Error 926... This is another server error similar to the previous one. Clear your service apps cache and restart your phone.

Error 927 in the play market appears due to the fact that you are trying to download or update the application during the update of the Play Market itself. Just wait for the update to finish.

Error 941 (942)... Two identical errors that occur when the Play Market malfunctions. To fix it, clear the cache, erase the Play Market data and re-create your account for reliability.

Epilogue.
If you find any other error in the Play Market that is not reflected in this list, then simply clear the cache and data of Google services; create a new account. As practice shows, this method works in 80% of all errors.