How to find out about paid services megaphone. Various ways to find out what services are connected to the megaphone

In everyday life, in order to facilitate the use of the mobile network, subscribers activate many different services. Sometimes there are a lot of them, it becomes impossible to control all connected options. Then the question arises of how to find out the connected services on MegaFon. In addition, it can be useful if you unexpectedly find that money is being withdrawn from your personal account. Unforeseen expenses can be stopped if you know which paid services are connected to MegaFon.

Four ways to check connected services on MegaFon

on the operator's website, it is recommended to use the Service-Guide system as the best option. Its user-friendly interface will make it easy to navigate and disable or just check all the options. This service is absolutely free, but before using it, you need to register;
if you prefer mobile devices, then you can find out the connected paid MegaFon services by dialing *105*11# ... After the call, all connected services will be displayed for you on the screen
an alternative to the second point is a call to a free line, through which the answering machine will tell you all the information;
a specific list can be obtained by typing or *105*559# ;

If you want to decide how to find out the connected services on Megafon in the best way, based on the price, then you can safely choose any of the options, since no payment is taken for all calls and work with services.

Video instruction on how to permanently get rid of paid subscriptions on MegaFon

How to check paid services on MegaFon through the "Service Guide"

Since working with this service can still cause slight difficulties, it is worth considering this method in more detail, step by step.

First, you need to register on the portal if you have not already done so. To do this, we take our phone as a login, and an access code for a password, which can be obtained by following the instructions on the operator's website;
then select "Services and rates", then "Change the set of services";
if the portal is working correctly, a list of services that you have connected should open;
do not in a hurry to disable all services, first you need to decide which services should be disabled, and which of them are useful and necessary for you. Having selected the necessary ones, uncheck them, click "Make changes" and unnecessary options will stop working;
note that in this section you can not only see what paid services are connected to the megaphone, but also prohibit the use of some of them for good;

In addition, it became possible to get information on how to check paid services on a megaphone, and from mobile devices and smartphones, thanks to the Service Guide application, which is available to owners of smartphones on Android and IOS (Apple).

If the recommendations did not cause you any concerns, but then you were embarrassed that these operations sometimes require confirmation of your passport data, then you should discard your suspicions. These are the standard requirements required to confirm all your account activities.

Often, many users face the same problem - money disappears from the account and subscribers cannot trace how this is happening and what the extra costs for mobile communications are connected with.

As soon as you notice that the expenses on Megafon have increased, but at the same time you call, write to friends and use the mobile Internet as usual, you need to immediately start solving the problem - find out what services are connected to Megafon.

Most likely, you once connected certain services that were needed at that moment and now they are automatically renewed. It also happens that the company offers some services for free, the client agrees and orders them, and after a few months the conditions for them change and funds are withdrawn from the balance.

Don't be in a hurry to despair, there are many ways to check if your number has connected services.

Find out your connected paid services via ussd request

The easiest way to check the available services for newbies is the request. In order to send it, you need to correctly type a combination of numbers and symbols and follow the further instructions.

Dial on the phone keypad from the SIM card on which you want to check for subscriptions, * 505 #, or make a request using the following combination * 105 * 11 #. Within a few seconds, the entire list of available services will appear on the mobile screen. Also, next to each item there will be a code to deactivate them.

Clarification of paid services on the number via SMS

How to make an SMS request:

With only a mobile phone in hand, you can check the availability of the services used by the operator. You just need to send an SMS with the text "info" to 5051. You will receive a response in the form of text, which will explain which options are enabled and how to disable them if necessary.

List of paid services of your number for service guide

If you still do not know what a service guide is, you need to analyze all the advantages of having an account in your personal account. LK is a service created specifically for the comfort of Megafon users.

In the account, each subscriber will be able to independently control his expenses, order bill details, check the balance on the SIM card, order profitable packages of SMS, minutes and traffic, connect and disconnect paid options and subscriptions, replenish the account for himself and his loved ones, be the first to learn about the promotions of his cellular company communication and news.

Registration in your personal account will take only a couple of minutes, but a huge advantage remains the ability to constantly manage your SIM card yourself, which is convenient, fast and practical.

The LC address is https://moscowsg.megafon.ru/. Follow the link and start authorization. A new password is issued each time to enter the guide. To get it, dial * 105 * 00 #. You can also get a one-time code by sending an SMS to 000105 with the text 00, or by clicking on the button directly in the "Get password" web page window.

To check the availability of options connected to the SIM card, select the "Services" item and you will see all the information about what subscriptions are already on the card number and what combinations you need to click to refuse them.

Through the guide service, everything is done easily and quickly, and most importantly, you do not involve other people in your problem and learn to do everything yourself.

Find out connected services by calling the operator

If you have any problems with the operator's services and you have not only one difficulty - high costs, but there are other questions for experienced specialists - it is more convenient and easier to call your operator immediately. All the little things that are not allowed through the service guide and are not highlighted on the official Megafon website can be found from the online consultant.

If you decide to call the operator, press 0500 or on the number 0500559. Wait on the line as long as necessary and clearly describe your problem to your consultant.

Get ready for the fact that the operator can request your passport data and the code word that was specified when activating the Megafon SIM card. Prepare for this in advance to save your time as much as possible.

If you want to get through to the operator faster, do it in the morning and preferably on weekdays. On Friday nights the lines are the most loaded and subscribers have to wait for their turn for 20-40 minutes. Do not postpone your questions and call a consultant as soon as possible to resolve them.

Ask the consultant if there are connected paid services on your number and the specialist will list them for you.

Immediately ask him to tell you the cost of these options and disable them if you wish. A Megafon representative will either turn them off himself, or offer you ways to do this. Write down everything for yourself to solve your difficulties.

Finding out which services are connected to Megafon means protecting yourself from unnecessary costs and controlling your mobile communication costs.

Category:,
October 30, 2014

Today, millions of people in our country use the Megafon network. The services the company provides are varied and helpful. Most of them are paid. But how to disable services on Megafon if they are not needed? You will learn about this from the article.

We receive information

The Megafon company makes every effort to create comfortable conditions for communication for its clients. New services appear every year, the quality of communication improves. The subscriber can choose which of the offers to connect.

Of particular concern are paid services (Megafon is good at disguising this at the stage of advertising). Some of them are not used by the subscriber, but money is withdrawn from his account. It often happens that a person has connected a free service, but after some time it has moved into the paid category. Few people manage to track this process.

Do you have any suspicions that money is unreasonably disappearing from your Megafon number? Find out what services are connected - that's what you need to do.

Information can be obtained in one of the following ways:

Sending a USSD request

Each user has the right to check which services are connected. Megafon provides its customers with such an opportunity. The easiest way is to send a USSD request. We dial * 505 # and make a call. After a couple of seconds, a message will be sent to the phone indicating all the activated functions.

Sending SMS

Would you like to receive a message from Megafon? Services connected by you can come in this format. We send SMS with the text "Info" to number 5051. In the same second, the system will send a list of all activated subscriptions and services. This information is provided free of charge.

Call to operator

None of the previous methods solved your problem? Then you need to contact the operator and explain the situation to him. Perhaps the whole point is not only in paid services, but also in hidden subscriptions, which also eat up money. To contact support, dial 0500 and make a call. We are waiting for the operator's response. Those who are in roaming should dial 8-800-550-0500.

Service-Guide service

We go to the official page of the operator "Megafon" and create our account (if it is not there). We enter the password and login to gain access to the "Personal Account". All options can be controlled from there. If necessary, the system will send you a list of activated services and paid subscriptions. You don't have to pay a dime for this information.

Megafon: services you can do without

Various amounts are debited from our mobile accounts every day. People who are accustomed to carefully monitoring their communication costs want to know where their money goes.

One of the most useless services is the Autoresponder. Rarely does any of the callers leave messages on it. It is easier for him to call back later and talk to the subscriber personally. The cost of the "Answering machine" service is 1.2 rubles. per day. So count it. If you decide to disable the option, dial * 105 * 2900 #.

You can also do without the Live Balance service. For the opportunity to see the state of the mobile account on the screen, 1 ruble is deducted from you every day. There are also other unnecessary connected Megafon services. How to find out their list? You can use the "Service Guide" or make a request through the "Personal Account" on the company's website.

How to disable services on Megafon: several ways

Tired of paying for options you don't use? Do you want to disable them? This is 100% correct. You just need to cut connected services (Megafon). How to find out which of them are provided on a paid basis, we have already described above. Now you need to select unnecessary options and disable them.

Method number 1

Dial 0500 on the telephone keypad and wait for the operator's response. The manager will inform you about previously connected services and disconnect those that are no longer needed or uninteresting.

Method number 2

We turn to the "Service Guide". In this system, you can activate / deactivate any services, monitor your mobile account and request notification of its status. We dial * 105 # and make a call. We are waiting for a message with further instructions to come to the number.

Method number 3

We pick up the phone. We send a message with the text "info" to number 5051. The reply SMS will contain information about the activated services and subscriptions. There you will also find instructions on how to disable them.

Method number 4

Go to the Megafon website by entering your username and password. Select the tab with the desired service. The ways to connect / disconnect it are indicated next to the name.

If you are worried that you can accidentally deactivate the option, without which the quality of communication will deteriorate, then go to the nearest Megafon salon. Be sure to take your passport and the contract with the company with you.

"Stop content"

Recently, more and more subscribers have expressed dissatisfaction with the fact that funds are regularly debited from their accounts. Dedicated services, SMS from short numbers, paid access - all this increases communication costs. Such situations arise due to the inattention of the subscribers themselves, who do not read the terms of the services offered to them. Third-party providers also add fuel to the fire. They vainly hide the information that services or subscriptions are provided on a paid basis.

The Megafon company has found a way to protect its clients from paid content and SMS services. Its employees have developed a special service. It is called Stop Content. After activating this option, your phone will no longer receive messages from short numbers of unknown providers.

You can connect Stop Content in one of two ways:

USSD request

We dial * 105 * 801 # and make a call. After 2 minutes, a notification about the completed operation will be sent to the phone. You can manage the service on the official website of the operator in the "Service Guide".

Personal visit to the communication salon

We put the passport and the agreement concluded with Megafon in the purse. We go to the nearest office of the company. An experienced manager will activate the Stop Content function. It will only take him a few minutes.

Call to operator

The situations are different. Let's say you received a list of connected services. But along with unnecessary options, they deactivated those without which the quality of communication significantly decreased. What will we do? You need to contact the operator and ask for help. There are several options here too. We choose the most suitable one.

There is a single number for communication with customer support - 0550. You can call it free of charge and get professional help. This function is available even for those with negative balance. However, it can be quite difficult to get through to a "live" operator.

Megafon has allocated a special telephone line: 8-800-335-0500. The operator will immediately answer you and inform you on the question of interest. You can dial this number from anywhere in Russia.

You will be able to contact the Megafon operator not only by phone, but also via the Internet. We go to the company's website and select the item "Help for subscribers". Click on the corresponding link. In the same second, the "Online Consultant" page will open on the screen. We study the information posted on it. Then we send your question to the support center, indicating your name, region of residence and email. Within a week, the specialists of the help department will send you an answer.

Finally

We hope this article was useful for subscribers of the Megafon network. Services provided on a paid basis can be disabled at any time if they are not being used. This will save you money and calm your nerves.

An approximate list of options in your personal account

Many are familiar with the situation when funds are withdrawn from the personal account of a cell phone in a strange way. In some cases, the reason for this is the unauthorized connection of various additional options from the operator. Therefore, many people are wondering how to find out and disable the connected megaphone services. Fortunately, there are several ways to do this.

All the necessary information about subscriptions can be obtained using your own phone.

USSD

Familiar to many USSD commands allow you to quickly receive any information. The main thing is to know what characters to type in certain situations. For Megafon subscribers there is a command: * 505 #

In this case, you will receive a reply SMS with a list of connected services.

SMS

In the megaphone, you can find out the connected paid services by sending a regular SMS message. In particular, you need to send the word "INFO" (keep the upper case) to 5051.

As a result, a response message will be received, which will contain information about all connected options. You do not need a balance to send, as it is absolutely free.

Call center

If there is no Internet connection, and there is no desire to use various complex commands, you can do it easier. It is enough just to call 0500. It is completely free, but if the balance is negative, it will be impossible to implement it.

Experts will notify you about all activated services. To obtain information, you will need to have a passport at hand to name its details.

Disconnection of services

You can remove services in several ways, given below.

Through the site

Go to the website podpiski.megafon.ru where you can unsubscribe from subscriptions on Megafon. There you can also select new newsletters, for this, find them in the provided catalog.

Using USSD and SMS commands

Send a free SMS with the text "Stop XX", where X is your mobile subscription number. But first you need to find out the list of what you have connected by sending an SMS message with the text "Info" to the number 5051.

You can send a USSD request with the command * 505 * 0 * XX # and press the call key. The two x's in this case are the number of the selected content.

Operator-assisted disconnection

How to disable paid services on Megafon? Just call toll-free 0500 and wait for the connection with the company operator. Explain to him that you want to remove unnecessary content on your number, and he will deactivate it. Just first, find out what mailings you have on your phone.

Prepare your passport before calling. You will need this document so that the operator can find out in whose name the SIM card is registered and remove the function.

To avoid excessive costs for mobile communications and charges for options that are not used, many subscribers should periodically check their connected services. Knowing them, you can either use them fully or turn them off. Any of these options is more profitable than spending money on options unknown to yourself and probably unnecessary.

Most of you are probably familiar with the situation when a telecom operator introduces a new service, as part of a promotion, adds it automatically and provides free access for a certain time. And after the free offer expires, the option remains enabled, but funds are already debited from your account for it. While you have already forgotten that once something was connected.

Or, situations are also common when, when changing a tariff plan, a simple and seemingly cheap option is connected to it as a "bonus", for which a monthly fee is charged daily, but which you absolutely do not need.

How can I find out my connected services?

If you began to notice that you began to spend more money on communication than usual, or write-offs from your account began to occur when you did not use the phone, then it's time to check what paid services and subscriptions are connected to your MTS number. Fortunately, the operator provides many different control methods:

The first and easiest way is to dial * 152 # "call", after which you will be presented with an interactive mobile menu. In it, you need to select the category "Your paid services" and press the corresponding number (number 2). In the next menu select item 1 "Options". When the request is processed, you will receive a message with a list of connected paid options.
The second method is similar to the first one, but a little easier: you can dial a direct request * 152 * 2 # "call" - you will also be presented with a menu where you need to select item 1 "Options". In response to the request, an SMS will be sent with the names of the connected services.
In order to find out the connected paid options and MTS subscriptions, call the autoinformer number 0890 or the call center of the support service 8-800-250-0890. And, either select the "Service and subscriptions management" item through the voice menu, or ask the operator to say which options are connected, and if necessary, you can immediately disable them.
The least popular way is to contact the MTS office, taking your passport with you. Experienced managers will not only tell you about the connected services, but also help to disable them, and even prohibit the connection of new ones.
And, of course, you can use the Internet Assistant to check the services connected to your phone. Enter your Personal Account on the mts.ru website, from your phone or computer, find the Services and Services category, it will contain all the information you need.

What paid MTS options can be connected?

The most frequently connected paid additional services of MTS are the options GOOD'OK, GPRS, WAP +, MMS +, "You have been called", "Chat", "Internet +", "I am in touch", "Favorite number", "Number identification restriction", "Neighboring regions", "Conference call", "Call barring", "Mobile office", "Call forwarding". However, this is only a small part, you can have many more active options. Therefore, we recommend that you check everything yourself using one of the above methods and unsubscribe from unnecessary options, leaving only the necessary ones.

By the way, with me, the author of this article, an incident happened recently that prompted her to write: I did not use my second SIM-card for several weeks, and at that time its balance was “melting before our eyes,” and this is exactly the reason was one of the connected services. Therefore, I strongly recommend that you periodically find out what is connected on your number and turn off everything that you do not use in time.