Despite the prevalence of third-party resources with programs for Android, the built-in Play Market remains the main source of applications for this operating system. Providing convenient access to a centralized database of tested software, Play Market cannot, however, boast of one hundred percent reliability and stability. There are many examples of incorrect operation of the Android Store. So, users often complain that applications from the Play Store are not installed or are not downloaded at all.
There may be plenty of reasons for this: settings fail, bugs in the Store itself, problems with the Internet connection, viruses, difficulties in unifying the platform for different processors, and much more. Due to the many potential reasons, it can be difficult to determine the source of the problem, often you have to act, what is called the poke method, trying one or the other. And now let's imagine that you have just such a situation, and you cannot immediately determine why applications from the Play Store are not being downloaded. In this case, you need to start your search with the simplest.
To avoid the effects of temporary crashes and malfunctions, restart your device. To some, this may seem very obvious, but it is this method that often allows you to restore the normal operation of applications, including the Google Store.
Lost system settings
If restarting does not help, step by step check that all system settings and Internet connection settings are correct. Firstly, make sure that the date and time are set correctly on the phone, secondly, you must be connected to a Google account, and thirdly, the Internet connection must be stable.
If the download does not start, or after a while the message “Timeout expired” appears, it is most likely that the problem lies with the Internet connection. If the Play Market does not download applications via the mobile Internet, check if there are restrictions on mobile traffic. This can be done in the section "Data transmission" or "Traffic control".
Using modified versions of the Play Market
If possible, avoid using modified or hacked versions of Play Market, they can often work incorrectly. If you are using such a program, uninstall it and update it to the latest version.
Accumulation of conflicting temporary files
Another and very common reason for such problems with the Google store is the accumulation of temporary data in its folders and cache. Go to the application management section, find Google Play there, stop it and clean it by clicking the "Clear cache" and "Erase data" buttons. We do the same for the Google Play Services and Google Service Framework applications.
As an additional measure, it is recommended to go to the section Accounts - Synchronization and uncheck all the checkboxes available there. After that, the smartphone needs to be rebooted, re-check the boxes in the sync section and reboot again.
Thanks to these simple manipulations, you can eliminate most of the problems that arise in the Play Store.
Bugs with Google Play updates
It is possible that Play Market does not download applications due to the presence of some bugs in its update. Try to roll back to the previous version of the Store, for which again go to the application management section, find Google Play there and click the "Remove updates" button.
Additionally, you can try uninstalling updates to the Google Play Services and Google Service Framework applications.
Google account issues
Play Market is closely related to the Google user account, so it doesn't hurt to exclude problems from this side. Try it first. To do this, go to the settings, open the "Accounts" applet, select the Google entry, open the menu for it and select the "Delete account" option.
Reboot the device and log in again. Alternatively, you can create a new Google account and sign in with it. If the smartphone does not start downloading applications from the Play Store and after that, the cause of the problem must be looked for on the device.
Out of memory
Apps may not download or install if your device has little physical memory left. Make sure there is enough free space on the phone, otherwise delete or move some data to the memory card. You can use a program like Ccleaner or Clean Master to remove temporary files. If the amount of space freed up with their help is not large, transfer some applications to an external card. To do this, go to the application management section, switch to the "SD card" tab, tick the required applications and click the "Move to SD card" button.
After being transferred to the map, the widgets of some applications may stop working. It is also undesirable to transfer system applications to external media.
Regional and age restrictions
Games and applications from the Play Market may also not be downloaded due to regional restrictions. In this case, the user usually receives the message "The application is not available in your country." It is not difficult to get around this blocking. There are two options. The first option involves using a VPN service, the second is downloading the installation APK file of an application or game from a specialized resource www.apkmirror.com (APKMirror). You can also use the service apps.evozi.comallowing you to "straighten" links to Google Play applications.
Unknown error code 24
The user may encounter this error when trying to re-install an application that was previously uninstalled. The cause of the failure is the remaining program files in the system folders. The error is eliminated as follows. You need to go to the system folder / data / data / and delete the directory or base file from it, mentioning the name of the installed application. Root rights are required to perform this operation.
Download queue
It is also worth noting another common malfunction in the Store - applications are not downloaded from the Play Store, and the Store writes "Waiting for download". In general, it is okay if the user is currently downloading and installing multiple applications. Also, a message may appear when, for some reason, the application is temporarily unavailable in the Play Store. It is a different matter when the message does not disappear for a long time, which usually indicates an error in the boot sequence. In most cases, the problem is solved by simply clearing the download queue. Launch the Play Market, go to the "My Apps and Games" section, find the stuck downloads there and delete them. If the error persists, clear the Play Store cache and temporary data after stopping the Store.
Many of the errors have a code that can help you determine the cause of the problem and take appropriate action. For example, an error with code 403 most often indicates a conflict between two accounts on one device, errors 194, 492, 413, 495, 498, 504 - the presence of "extra" files in the cache and Play Market directories, as well as Google Services Play "and" Google Service Framework ". These errors are treated by clearing the cache and application data. But fixing error code 491 must begin with deleting your Google account.
And finally, a radical method is to reset the device to factory settings. Like flashing, this is an extreme option and it makes sense to resort to it only when other methods have not brought the desired result.
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Many gadget users, faced with a situation in which applications from the Play Store are not downloaded, do not know what to do. Let's figure out how you can rectify the situation.
Play Market is a kind of Google app store. With the Play Store, you can install on your mobile device, smartphone, tablet any application that has passed strict moderator testing.
Although Play Market is quite reliable and stable software, in some cases it can malfunction, create problems that are not entirely clear to ordinary users.
To eliminate these unpleasant moments, you will need to spend a little personal time.
So, you decided to download the application from the Play Store, and you are shown an error message. How to eliminate this message, let's figure it out.
There may be several options for which applications from the Play Store are not downloaded:
- There is not enough memory on your gadget to install the application;
- The device is in "flight mode";
- Uninstalled updates;
- Problems with your Google account;
- Errors after updating the operating system;
- Errors in settings;
- Incompatibility of Play Mapket with your device.
There are a lot of options for not downloading applications from the Play Store. Let's take a closer look at each of them.
There is not enough memory on your gadget to install applications
One of the common reasons is the lack of free space required to install an application, especially if this application is quite "heavy" and requires a lot of RAM. In theory, in this case, you should be shown a message about insufficient memory.
The solution to this problem is to clean up your gadget from unnecessary "garbage". You can also try downloading the application to a removable device (flash drive), specifying the correct installation path. Perhaps, in this case, the application will download without problems.
Check the synchronization of the exact time with what is shown on your device. Even with a slight discrepancy in the timing, Google will not want to work with the device. Correct the time, set sync.
The same goes for the date, it must be correct.
The device is in "flight mode"
Check the settings of your device, it is quite possible that you have set the "flight mode", but you did not pay attention to it. In this mode, the application does not load. Uncheck the checkbox and restart. If you have selected this mode, then after disabling it, the application should be installed without problems.
Uninstalled updates
It is possible that the updates required for the correct operation of the device were not installed in a timely manner. The solution to this issue is quite simple - check for updates, update the system, reboot it.
Problems with your Google account
Sometimes there are problems associated with. It is not difficult to determine this, you need to create a new account, download the application from it. If everything worked out, then there was a failure associated with your account, this also happens.
Errors after updating the operating system
Such an error with downloading the application can occur as a result of an operating system update. To fix this problem, you need to take the following steps:
Further, for each of them, four steps are required:
Then in the account settings, uncheck the synchronization checkboxes. Reboot your device. Revert back all the settings you made earlier. Restarting the gadget again. At the end of these actions, the Google store should work.
Errors in settings
If all of the above troubleshooting methods do not work, then the error may have crept in
to other settings on your device. In this case, returning all settings to the factory settings will help.
Check in advance if you have set the synchronization checkboxes, this is important. Thanks to synchronization, you will not lose your data, after rebooting it will reappear on your device.
If you have not eliminated the cause by resetting all settings to the factory defaults, you can still call your mobile operator, specify the parameters required for the device to work correctly.
Incompatibility of Play Store with your device
Sometimes, after various updates to the Play Store, the Play Store is incompatible with your device. In this case, you can roll back the program to the previous version.
Remove the Play Market completely from your device, clearing all traces of its stay. Then install the previous version if you downloaded applications earlier. If this does not help, then there remains an extreme measure - to reflash the operating system of the device.
Applications from the Play Store are not downloaded, the result
Today we have sorted out for what reasons applications are not downloaded from the Play Store, we learned how to fix them. Share in the comments if you have encountered such a problem, how you managed to solve it. If you know more options for solving the problem, then be sure to share the information.
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Ten consecutive solutions to the problem.
“It wasn't like this under Jobs,” is the first phrase that comes to mind when you've spent an hour trying to revive the frozen gray icon of a downloadable app from the App Store.
About problems with updating software and error while loading applicationsApple did not comment. You have to look for a solution by going through all the stages in turn: from simple to complex.
Note: To combat the problem of "gray waiting icons" and errors when downloading applications from the App Store, it is recommended to perform all the steps one at a time. At any time, the download can go further and the need for the subsequent steps described in this manual will disappear.
Step 0. Read the news
Before scolding your smartphone or tablet, do not be too lazy to view the site's news feed :) You will probably find the news that "App Store servers have fallen" or the App Store, and the company is doing everything possible to correct the situation.
Step 1. Check your internet connection
The reason why the application may not load or update may be a banal lack of Internet traffic or problems in the operation of the wireless Wi-Fi network around you. The icon of a working Wi-Fi, 3G or LTE still says nothing.
Decision: Open your Safari browser and go to any web page. If everything is in order with the connection, we move on.
Step 2. Stop downloading
A hanging gray icon that is in the "Waiting" or "Downloading" status for a long time is a reason to stop downloading.
Decision: Tap on the icon, thereby stopping the download. Repeated tap can solve problems and the application will start loading.
Step 3. Turn on / off air mode
You can also try to resume the download by briefly switching to the "Airplane" mode.
Decision: From the Springboard screen, pile from the bottom up and click on the airplane image. Wait a few seconds and turn off the mode by tapping the icon again.
Step 4. Uninstall the application and reinstall
Complete removal of the application (if possible) with further reinstallation can help in this situation.
Decision: Hold your finger over the "problem icon" and wait for the transition to edit mode (shaking icons). Tap on the cross that appears next to the icon and delete the application. Open the App Store and reinstall it.
Step 5. Installing the second application in parallel
You can restore the download and establish a connection to the App Store by downloading any additional application.
Decision: Download any app you see from the App Store. After the download starts, the hung application can automatically continue the installation.
Step 6. Logging in to your account again
You can reanimate a frozen application by logging out of the account with re-authorization.
Decision: Open the App Store on your iOS device and go to the tab Selection... Tap on the name of your account and in the window that opens, select Log off... On the same page, log back into your account and download the app again.
Step 7. Reboot iOS device
As another option for the treatment of a stuck and stuck loading "gray" application, you can resort to restarting the device.
Decision: Hold down the Power key and disconnect the device. Once turned on again, the application can automatically start installation. Alternatively, use a hard reset: hold down the Power and Home keys for a few seconds.
Step 8. Synchronize purchases with Mac / PC
If none of the above points helped, and the application still flatly refuses to load (there is no way to either pause the installation or uninstall it), you need to synchronize with the stationary version of iTunes.
Decision: Connect your iOS device to a computer or laptop running iTunes. Make sure that you are signed in to a valid Apple ID account (the account under which the application is downloaded from the App Store must match the one authorized in iTunes). Select "Synchronization".
Step 9. Factory reset
You can resume downloading the application in a drastic way by performing a full reset.
Decision: Start small and accomplish Reset network settings: open Settings - Reset - Reset network settings... In case that doesn't help either, get ready for a complete reset of all settings. Back up your iOS device before performing this step. Discover Settings - General - Reset - Reset all settings.
Step 10. Switch to DFU mode
The last hope for being able to get the desired application or update right now may be putting your smartphone or tablet into DFU mode.
The play market offers a huge range of programs. Applications are collected in the storage so that the memory of a mobile friend is occupied to the limit, and the user can play with toys, watch the weather, use navigators or surf the network. The list of possibilities is endless, as are the applications in the play market.
But sooner or later a moment comes when the application is found and selected, the user clicks "Install", the market writes "Downloading" and that's it. Everything in the sense that nothing happens next. The download slider has been running for a long time the program is not downloaded, download percentages and megabytes do not increase. They either hung or did not appear at all. I can't download it.
There is a cure for the play market error. Let's look at treatment from simple cases to difficult situations. And it is absolutely not necessary to connect the gadget to the computer to fix the error.
The very first thing on error is often the only true
Reboot your tablet or smartphone and don't fill your head with unnecessary details. After that, it will be possible to download applications from the play market in 90% of cases. To do this, with the screen turned on, hold down the screen power button for a long time. A menu will appear with the words "Reboot". There are many versions of Android devices and OS, but the phrase should be with the meaning of "reboot".
“Power Off”, “Turn off” will also work. After turning off, just turn on the gadget. If you hold the screen power button for a very long time, the device will turn off without question. Another option to turn off the device is remove the battery... Then return it to its place and turn on the device.
If after that the play market does not allow you to download and install, look further.
Second possible reason
Check the internet... Whether it is on a smartphone or tablet. Open any program that uses an Internet connection to work. On your device, they are almost all the same.
For example, the weather. Click update weather. If the data came immediately and new, then there is an Internet connection. Or, alternatively, open a browser - Yandex, Chrome or any other. Go to your favorite page. If it works, then there is the Internet.
Many people use the SpeedTest program to check. They put it on a phone or tablet in advance. And in doubtful situations, it shows not only whether there is Internet, but also the speed of its work. With a low download speed (less than 0.1 Mbs), the market will also work slowly and, as a result, will not download applications.
In the case of a slow internet connection, look for either a better reception place, or find out the reason in the mobile or wi-fi network. Downloading anything at low speed is problematic.
When there is no Internet, the weather does not come, pages do not open, speedtest says there is no connection:
- If the connection is via Wi-Fi, see if there is a network icon in the top, system bar of the phone or tablet screen. There is no active connection icon, so the connection must be found. Here or you need to turn it on in the gadget (accidentally turned off) "Settings" - "Wi-Fi" - turn on Wi - Fi using the slider. Or find a distribution point - a router and see what's wrong with it. For example, you can overload it - unplug it and plug it back in. It will not be worse for him, and in a couple of minutes the Internet may appear.
- When you connect to the Internet through a mobile operator, then, as a rule, in the system bar next to the network scale there are letters 2G, 3G, 4G, and up and down arrows. But the visual display is individual for each manufacturer and version of Android OS. In any case, check if mobile data is enabled. "Settings" - "Data transmission" - "Mobile data" - enable transmission.
Errors are not yours - errors in the store
There are in the play market and their mistakeswhen the program cannot be downloaded. Not on a mobile device, but on the servers of the store itself. Maybe this is due to the overload of the servers - many users simultaneously came for applications, maybe why, but as a result, applications are not downloaded. There is only one recommendation - wait, it will pass by itself. An hour usually passes.
If possible, check where the error is. Take another Android device and try to install the problematic program on it.
Radical treatment - 100% guarantee
There are still limitations in this case. If the phone or tablet is from a store, it has factory firmware installed (home-grown craftsmen did not dig in it, did not put root, etc.), this will definitely help. In cases of non-native firmware, nothing can be said - you need to know what was loaded into the phone.
So, if the gadget is a store and just over time it received such a glitch - downloading the software from the market does not happen, then you need to reset it to factory settings. Get ready for all your data to be erased. The installed applications have been removed, and the passwords and beauty on the screen will have to be started again. Saved games will also be deleted if they are not online.
Copy photos and in general, everything valuable that is on the computer, in the cloud, on a flash drive (if you reset to factory settings, the flash drive will not be erased). And go to phone settings. "Settings" - "Restore and reset" - "Reset settings". Then confirm that you really decided to return to the state of the new phone and wait for the end of the procedure.
Alternative to Play Market - a lot of delicious
Many Android device enthusiasts are not satisfied with the fact that Google Monopolizes App Distribution... And they are also not satisfied with the fact that intrusive advertising is present in free, and often in paid applications. Free programs will be written by programmers, and they will also insert advertisements into them to make money. Others will write programs to remove these ads.
These people united into a community that created their own catalog of programs. It has the same as in the play market. Of course, here you will not find online banks or Gett taxis, but adornments without ads, games and much more are present.
First you need allow installation of programs from unknown sources. Yes, manufacturers say it is dangerous, but how many viruses are spreading through the play market, you can find out from the news outlets on the Internet. A lot of. Just think about what you bet and everything will be fine. "Settings" - "Security" - "Unknown sources" - enable.
Now you need to download and install the w3bsit3-dns.com community programs directory. You need to do the following:
- In the browser, look for a w3bsit3-dns.com website. In it go to the forum.
- Register, otherwise the directory won't do anything.
- In the search for a forum, enter "App & Game w3bsit3-dns.com".
- The first search box will be about the program you are looking for.
- Go to the discussion (just click on the top line with the topic name).
- You are reading and looking for how to download the program. There will be a link.
- Download - the wait will not be delayed.
- Go to downloads and click on the downloaded file.
- Confirm the installation.
- Now go to the new program. You now have a large catalog of free programs on your device, most of which are free from the requirement of money and displaying ads.
- Using the catalog is no more difficult than the play market, but it has its own peculiarities. It's not hard to figure it out, but it's nice to make your smartphone or tablet convenient and without ads.
Problems downloading apps from the Google play market have always existed. This is due both to the problems of the phone or tablet, and to the problems of the market itself. You can make the market give up the program. And also you can not use the play market, but download applications from other sources.
Quite often, users of Android devices are faced with a problem when applications from the Play Market are not downloaded or updated. If you are one of those users who encountered this - do not worry, because now we will tell you how to fix this problem.
Solution to the problem
To solve the problem, you need to roll back the version of the installed Play Store and delete the data. To do this, do the following:
Go to Settings - Apps - Manage Apps.
Find a program Google play market and click on it.
In the window that opens, select Remove updates.
To all this, you can delete the existing cache and erase the accumulated data.
Additional actions
It may look strange, but changing the date and time on the device to the correct one can still help. The fact is that sometimes Google services refuse to work with devices for which the above parameters are set incorrectly.
Phone flashing
If neither changing the time nor clearing the cache and data helped, then the 100% correct solution that will help fix the error that has appeared is to flashing the device. How to do this is described in detail on our website.
We hope that the described methods helped you fix the problem with downloading and updating applications from the Google Play Market.
