Akado Telecom clients receive telecommunication services throughout Moscow and a number of cities located in the region. Having decided to become a client of the company, you can use the service of a single package TriplePlay, which includes:
- TV in digital format;
- Internet without restrictions.
Connection is possible both for all options together, and for each separately.
Also, each user will be able to use It was created for maximum convenience of users and now they can pay for the connected services online and control without leaving the walls of their own home. The client, after concluding an agreement with the company, gains access to the presented tool offers to use such sections as:
- finance;
- account;
- bonus offer;
- technical support.
By using the listed sections in you will be able to:
- update your profile information or change your password;
- view your personal account;
- view the amounts of payment for services;
- order activation or deactivation of many services;
- pay a subscription fee using bank cards, transfers, funds in wallets in popular electronic payment systems, as well as services such as Rapida and CyberPlat;
- set up payment in automatic mode by linking a bank card and a personal account;
- make an installment payment;
- switch to another tariff;
- view the contract and documentation in electronic form;
- check the bonus account and use the bonus currency;
- view the statistics of depositing funds for a certain time period;
- get data about services;
- ask questions to the customer support staff.
check in
Registration is easy enough. To do this, the user will need to connect the service and he will immediately have access to the account. You can find out information about the connection in your area by visiting the corresponding page of the office. site. Find the "Connect" button located at the top and use the form that appears.
Akado personal account login
The updated version of the LC allows users to enter using the contract number consisting of eight digits or the email specified at the time of its conclusion. It is also possible to enter using a mobile phone number.
Since the subscriber data is already available in the database, the registration procedure consists in obtaining a password that will protect your access to the resource. Please use the "Remind password" section. There you can specify the method of receipt, and it can be sent to your phone or to the specified e-mail. This option will help you and recover your password if you lose it.
- Official website address: www.akado.ru
- Akado's personal account: www.office.akado.ru
- Hot line: + 7-499-940-00-00
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All clients of the Akado company actively use its personal account. What are the advantages of this online service? In fact, you can select several of them here at the same time. Great time savings and convenience come to mind. After all, all operations and obtaining the necessary information turn into those actions that can be performed independently, while staying at home.
You can safely forget about contacting specialists by contact phone number, and even more so about visiting service centers and ordinary customer service offices on your own. Don't forget about safety and accessibility, which are also important qualities. Well, the multifunctionality of the service is what characterizes it best.
How to register a personal Akado account
Many personal accounts require self-registration, which may cause certain difficulties for some users. You won't have to deal with them here. A profile is created for each client automatically after drawing up an agreement at the company's office and connecting to one of the services. Together with all the necessary documents, the main identifiers are handed over - login and password. Access to Akado's personal account is carried out just through them.
Login to Akado's personal account
Authorization in the service is made extremely simple. You can see the link to go to the desired page at the end of this section. It will take you to the form in which the previously mentioned identifiers are indicated - login and password.
Login to Akado's personal account - https://office.akado.ru/user/login.xml.
Features of Akado's personal account
There is nothing superfluous in Akado's personal account. The service includes only the basic and most important functions that subscribers use on an ongoing basis.
With its help, you can at any time:
- Check the status of your account;
- Change the tariff plan;
- Connect additional options and order new services;
- Get information on your personal account, see the history of recent payments;
- Send an appeal to the technical support service of the company.
The Akado Telecom network is one of the largest operators of the multi-service network in the Moscow region. The company offers a wide range of opportunities for businesses and individuals. You choose the quality of services yourself and track the expenditure of funds through your Akado Telecom account - simply, quickly and conveniently.
Why choose AKADO
- Over 80% of buildings in Moscow are already connected to the network. This is more than 390 backbone and 25,000 subscriber nodes.
- Throughput of channels over 210 Gbps.
- The lines with a length of more than 18,500 km cover the capital and the Moscow region within a radius of 30-50 km.
- Round-the-clock monitoring of all elements and nodes of the network.
Login to the Akado Telecom Personal Account
Management of rates and services is available to every Akado customer. You can directly contact the operator, connect SMS-service management or use the remote control method via the Internet. Logging into your Akado Telecom account just got easier:
- As a login, you can use your mobile number or e-mail address that you specified when connecting the services. When entering the system, you can also use the connection agreement number.
- The "Remember me" function in the browser will allow you to save your account settings and not enter data every time you enter the system.
- If you nevertheless forgot or lost your password, it is easy to recover it using your contact information: SMS to your phone or a letter to your e-mail.
Access to the user's personal account
The functions of a personal account are not limited to simple monitoring of a multiservice connection. The client gets maximum control over the quantity and quality of the services supplied. The range of possibilities includes:
- access to the user's personal account;
- management of tariff plans;
- connection of new services;
- blocking unused services;
- details of payments for Akado services;
- changing your contact information (important for the SMS profile management function and password recovery if necessary);
- complete information about all promotions and new services of the company;
- quick access to technical support.
Access to the server of statistics on Internet access services
For legal entities, Akado Telecom develops individual telecommunication solutions. The specifics of the organization's activities (production or shopping and entertainment centers, offices or financial structures, government agencies or private structures, etc.) is reflected in the number and focus of services. Also, for legal entities, a special connection control program has been developed:
- Access to your personal account will allow you to study detailed information regarding the number of Akado services and check mutual settlements between organizations.
- Access to the statistics server for Internet access services will allow you to track the volume of Internet traffic consumed by your business. Database update - every hour.
- The Value Added Service Management server will allow you to control special functions (hosting, mail server, etc.).
Account balance "AKADO Telecom"
Control over the withdrawal of funds from a personal account is extremely important for each client. Even if you make an advance payment several months in advance (this is also possible - there will be an “advance” in the invoices, and you will need to pay again only when the entire account balance has been used up), it is important to check occasionally if there is money on the balance. The status of the AKADO Telecom account can be easily checked through your personal account:
- You can view the account balance for the current date;
- You see the history of your payments;
- You can track the statistics of expenses for a specific period, including creating payment details.
Registration in the personal account of "AKADO Telecom"
It is quite simple to create a personal account in Akado. We go to the official website of the akado.ru company. In the upper right corner there is an icon "My Account", click on it and go to the authorization field. In the "login" window, you can specify the number of the subscription agreement (consists of 8 digits), your mobile number (ten digits) or your email address. The first password will be sent to you from the site - to the contact phone number or mailbox specified in the agreement with the company. Done - registration in the personal account of AKADO Telecom is completed. After entering your personal account, you can immediately change the password to your own. If you are going to change your mail address or mobile number, it is advisable to make adjustments to the "Personal information" section in your personal account so that the company always has up-to-date contact information.
Personal account for an individual "AKADO Telecom"
Individuals and commercial organizations in most cases use a different package of services, therefore, the functionality of a personal account may differ slightly. The intuitive menu will not let you get confused - site navigation is simple and straightforward. Personal account for an individual "AKADO Telecom" includes:
- profile information (contact details, password change);
- account status and a list of used and potential services;
- settings of tariff plans;
- company promotions and offers;
- the possibility of online payment;
- help of the site and feedback from the service department.
Even if you are confused in management or cannot figure out the tariffs, you can contact the subscriber service for help at any time of the day.
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How to change the tariff in the personal account of "AKADO Telecom"
The possibilities of your personal account are not limited to simple monitoring of the connected services - you can regulate tariffs and services yourself. If you do not know how to change the tariff in your personal account of AKADO Telecom - just go to the section "Services". The site will show you the entire list of company services (menu on the left) and all operating programs (main field). To change the settings of any service, you just need to enter its menu (select from the left column). If it is difficult for you to understand the control, at any time you can contact the operator from the service center, and the employee will explain step by step the steps to change the tariff plan.
Password recovery from Akado's personal account
To recover the password from Akado's personal account, you just need to use a special function that starts when you click the "Remind password" button on the authorization page. After that, the client is asked to choose where the password will be sent - either to a mobile phone or to an almost subscriber's email address.
Changing your password and contact information in your Akado account
When changing the contact information about the client or if he wants to change the password, just go to the "Profile" personal account page. After that, it remains only to drive the new information into the corresponding cells of the opened form.
Service management through your personal account
Personal account provides subscribers with a simple and convenient opportunity to manage services. To do this, open the "Services" tab. It contains all the necessary information about the types of services received, including the currently valid tariffs, and those services that are not yet connected. If the client wishes, he can send an application for their connection directly in his personal account.
Obtaining financial information
Having entered the personal account on the "Finance" tab, the subscriber gets the opportunity to receive any financial information he is interested in, including:
- current state of the subscriber account;
- statistics of payments and services received for any period chosen by him.
In addition, the client is given the opportunity to use the "promised payment" online service or print a receipt for payment and many other convenient functions of his personal account.
Technical support through Akado's personal account
The personal account provides convenient functionality for interacting with Akado's support service. The corresponding menu tab contains instructions for setting up the equipment used, as well as all contracts of interest to the client and other similar documents. The questions most frequently received by the support service are collected in the "Questions and Answers" subsection. If the subscriber does not find the answer to his question by selecting the "Create a ticket" menu item, he can easily address the problem directly to the technical support service.
Differences between the updated version of the cabinet and the old
The main difference between the new version of Akado's personal account from the previous one is the focus on the owners of the corresponding mobile applications. As a result, the program interface has become much simpler and more convenient. Among the main differences regarding the provided functions are the following:
- providing more complete financial information;
- simpler and more convenient password recovery function;
- a new form of filing a request to the technical support service, etc .;
Getting statistics through the cabinet
The subscriber's statistics of his financial relationships with Akado can be obtained by going to the financial information tab. In addition to the current state of the account, the client can receive statistics on the services provided to him and the payments made for them for any period of time chosen by him.
Video surveillance service management
Personal account provides the subscriber with the opportunity to manage the video surveillance service. This includes the ability to view information from working video cameras online, as well as direct access to the existing archive.
How do I delete my account?
In order to delete Akado's personal account, you must first block the receipt of the company's services, and then contact the support service.
