Sometimes, when you call an MTS subscriber, you can hear an example phrase: "You are greeted by an answering machine", which puzzles the caller. However, do not be alarmed - this is just presented in three variations:
- Voicemail (basic): has the shortest storage time (1 day) of both unheard and played voice messages. Recorded tracks are only 60 seconds long. You cannot set up a personal voice greeting. It is also not possible to listen to incoming messages on the Internet and in the application. To play messages, dial 0861. The activation cost is 0 rubles, there are no daily payments.
- Voicemail: Average number of days to store a message: played - 10 days, unheard - 7 days. Audio tracks up to 90 seconds are recorded. There is an opportunity to record a personal greeting message. In addition to the short number 0860, it is possible to listen to mail on the Internet on the website www.vm.mts.ru (authorization through a personal account). Service activation is free, cost - 2.3 rubles. daily.
- Voicemail +: this option allows the caller to record voice messages up to 120 seconds long, which are stored for 10 days. The ones already played are delayed for a longer time - 14 days. It also includes setting up a personal greeting, listening to mail on the operator's official website, and managing the service through a mobile application. No connection fee is charged, the daily price is 3.3 rubles.
The above prices are determined for Moscow and the Moscow region. You can find out the tariffication for a certain region on the official website (the choice of the region is at the top of the main page).
The answering machine works when the called subscriber's number is out of the network coverage area, or the phone is off.
How to enable / disable an answering machine on MTS?
If there is a fear of missing an important call, or there is no time to answer the caller, then below you can see how to connect an answering machine to mts. Choose from three services provided by your telecom operator.
If the need for the service disappears, you should type a similar command with some change. Understanding how to remove an answering machine on MTS does not require much work, the main thing is to carefully follow the instructions.
To activate / deactivate the "Voice mail (basic)" service, use the following methods:
Enter the code * 111 * 2919 # / * 111 * 2919 * 2 # and call;
Send message "2919" / "29190" to number 111;
Use your personal account.
Enter the code * 111 * 90 # / * 111 * 90 * 2 # and call;
Send message "90 1" / "90 2" to number 111;
Use your personal account.
Mobile phones are already very densely entered the lives of millions of people. Using mobile communications for several years now, people have become accustomed to telephones, thanks to which they can contact their relatives and friends or use mobile phones to communicate at work. Unfortunately, there are times when the battery of the device has almost run out and there is no way to recharge it, and besides, an important phone call should come, which cannot be missed.
By solving this problem, MTS decided to provide the Voice Mail service. If a person, due to the current circumstances, cannot answer an incoming call, in this case, he will be redirected to a personal box, in which it will be possible to listen to the message left.
Connection of MTS voice mail service
The subscriber is given the opportunity to connect "Voice mail" (basic), "Voice mail" or "Voice mail +". Each of them has a different cost of the MTS voice mail service and some additional functions. The call forwarding service to the voice box works if the subscriber does not answer the call within 30 seconds or is unavailable. It is worth noting that all 3 services do not work together, that is, if after activating “Voice mail +” you decide to use “Voice mail” (basic), then additional services will be disabled first.
- The number of messages available for storage on a box does not exceed 15-30 pcs. (depending on the connected package), after the volume is exceeded, each earlier message will be overwritten with a new one.
- The length of one message is 1–2 minutes (depending on the connected package).
- The subscriber's unheard message remains in the box for up to 10 days (depending on the connected package).
- The listened message is stored from 24 hours to two weeks (depending on the connected package).
- The subscriber will be informed about the arrival of a new record by SMS.
A prerequisite before connecting the MTS voice mail is the presence of call forwarding settings. After the call is forwarded to the "Voice box", the subscriber is immediately assigned a mailbox number, which is identical to the phone number. To facilitate the work with the mailbox, a voice assistant with step-by-step action is built-in.
"Voice mail" from MTS is represented by three convenient tools that allow you not to miss a single call. If the called subscriber's phone for some reason turns out to be turned off or out of the network coverage area, then the call will be automatically forwarded to the voice mailboxwhere the caller can leave a voice message. Let's talk about MTS "Voice Mail", which subscribers often call "Answering Machine", in more detail and consider the features of each version of this service.
Service description
- "Voice mail (basic)";
- "Voice mail";
- "Voice mail +".
By the way, the latest version of the service boasts a special application for smartphones. The service "Voice mail (basic)" from MTS fully justifies its name. It allows you to store up to 15 messages from one subscriber within one day - this applies to both listened and unheard messages. The duration of each message reaches 60 seconds. And this is where the functionality of the service ends.
When the “Voice mail (basic)” service is activated, forwarding is set on the “Not available” condition. But we can manually set other types of forwarding. The forwarding number is + 7-916-892-08-60. The service is available on almost all tariff plans, with the exception of those that are designed for Internet access (for example, on the MTS Connect tariff).
The next option is called "Voice Mail" - this service option has more advanced functionality. Here we can not only work with messages, but also protect them from unauthorized access by means of a special code that will be received in the form of SMS (later it can be changed). This option allows you to store unheard messages for 7 days, listened messages - for 10 days. The maximum length of each message is 90 seconds, and one subscriber can leave up to 20 messages.
The service allows you to record a personal greeting, you can listen to messages through the web interface. Also, messages can be sent to e-mail or as MMS. This functionality is more than advanced. When the “Voice mail” option is activated, forwarding is automatically set under the “Busy”, “Unavailable” and “No Answer” conditions to the number + 7-916-892-08-60. The waiting time for the actions of a subscriber or phone is 15 seconds, after which the incoming call is forwarded to the voice mailbox. But all these settings can be changed.
The Voice Mail + option is an extended version of the previous version of the Voice Mail service from MTS. She can store unheard messages for 10 days, listened messages for 14 days. The duration of one message is up to 120 seconds - during this time, a huge amount of information can be transmitted. Recall that the MTS operator also provides such a useful service as Call waiting and holding, which helps to receive and make important calls while talking with another subscriber. Listening to messages in this version is the same as in the previous version. But there are also differences - the "Voicemail +" service can be controlled using an application for mobile devices. As for the automatic settings of call forwarding, they correspond to the previous version of the service. Access to the box is protected with a code.
How do I record a personalized voice greeting in the Voicemail and Voicemail + versions? To do this, you need to call 0860 and use voice prompts. How does the access code for the voice box change? There are two tools for this - a web interface or a call to 0860. Voicemail can be configured using the voice menu, or using the web interface. As for the forwarding settings, they are set using standard commands - you can read about this in the corresponding section on the MTS website.
Options "Voice mail" and "Voice mail +" provide for sending SMS notifications about received voice messages - they come on behalf of the caller. If he is hiding his number, then the notification will come from the number 0860. In addition, as soon as your phone is registered in the network, the caller will receive a message that you have become available for a call (this option can be disabled through the voice box settings).
MTS voice mail number
How to listen to a voice message on MTS? If you are in your home zone or in intranet roaming, you need to call 0860 for this. To listen to messages in national or international roaming, use the federal number + 7-916-892-08-60. In addition, all received messages can be sent via MMS or email. It is also possible to listen to voice messages via the web interface.
Cost of MTS voice mail
The cost of listening to messages in the home zone is 0 rubles, while in international roaming - according to the tariffs. By the way, using the service in roaming may entail double tariffication, since voice mail provides for the use of forwarding (incoming call and forwarded call are charged).
As for the calling subscribers, the cost of the call for them does not change in any way - they pay for the calls according to their tariff plan. The subscription fee for services is as follows:
- "Voice mail (basic)" - free;
- “Voice mail” - 2.3 rubles per day;
- "Voice mail +" - 3.3 rubles per day.
If you don't want to use smartphone apps, then the best option would be to connect the "Voice Mail" version.
How to connect voice mail to MTS
- Option "Voice mail (basic)" - dial the USSD command * 111 * 2919 # or send SMS with the text 2919 to the service number 111;
- Option "Voice mail" - we dial the USSD-command * 111 * 90 # or send an SMS with the text 90 (space) 1 to the service number 111;
- Option "Voice mail +" - we dial the USSD-command * 111 * 900 # or send an SMS with the text 90 (space) 9 to the service number 111.
Also, to connect any option, you can use your Personal Account.
How to turn off MTS voicemail
- For the "Voice mail (basic)" option - dial the command * 111 * 2919 * 2 # or send an SMS with the text 29190 to the service number 111;
- For the "Voice mail" option - dial the command * 111 * 90 # or send an SMS with the text 90 (space) 2 to the service number 111;
- For the "Voice mail +" option, dial the command * 111 * 900 * 2 # or send an SMS with the text 90 (space) 10 to the service number 111.
But the easiest way is to disable a running service through the MTS Personal Account.
The rates for the Voice Mail service presented in the review are valid for MTS subscribers in Moscow and the Moscow Region. You can find out the amount of the subscription fee for your region on the MTS website.
Often we miss important calls due to line congestion, a low mobile phone or lack of network. If this situation is familiar to you and you want to always stay in touch, the best solution for you will be to connect Megafon voice mail. And how to use the service and how to listen to a voice message on Megaphone, you will learn from this article.
Service characteristics
Immediately after the service is installed on the phone, the “Subscriber is not available” call forwarding is automatically activated. If you wish, you can change the type of call forwarding. There are four types of call forwarding on Megafon:
- Unconditional - all incoming messages go to the mail, even if the number is available;
- "Number is busy" - calls are forwarded to the voicemail number if the line is busy;
- "No answer" - the call will be redirected if there is no answer within 30 seconds;
- "Subscriber unavailable" - the call will be forwarded to the answering machine if the phone is switched off.
At the moment, it is not possible to activate the service, since it is entered by the mobile operator in the archive options. However, the new service "Who called" can be an excellent replacement for an answering machine, we will talk about it a little later.
Users who have previously connected to the service can continue to use it. The activated option continues to function without any changes. The subscriber, as before, can not only listen to voice messages, but also change the call forwarding itself.
To change the type of call forwarding, you need to send the following digital combination: * * forwarding password* phone number # and the "Call" key. Each type of redirection has its own password:
- 21 - unconditional;
- 61 - "No answer";
- 67 - "Subscriber is busy";
- 62 - "Subscriber unavailable".
Changing the type of answering machine is provided free of charge.
With the help of these numbers, you can not only listen to messages, but also check how many SMS are in your mailbox. It is worth noting that here you can delete unnecessary messages.
Messages left to you can be listened to in Megafon's Personal Account. You can find them by going to the "Voicemail" tab. You can also save or delete letters in the LC.
Regardless of what type of mail check you have chosen, in any case, the cost of the service will be zero rubles. Access to the service is not limited, that is, access to the service is possible an unlimited number of times.
If you decide to deactivate the option, remember that it will not be possible to reconnect. To disable the service, you can use the following methods:
- send USSD-command * 845 * 0 # and press the "Call" button;
- deactivate the function in your personal account by first going to the appropriate section;
- make a call to the operator at 0500 and ask them to turn off the service.
An alternative to voicemail - the "Who called?"
Since it will not be possible to reactivate the service, since it is entered in the archive, if necessary, you can activate the newer service “Who called?”.
This option is an updated analogue of the GP and is available on any Megafon tariff plans. The option does not require any additional settings. But if you want to know more about the service, you can always consult with a technical support employee at 0500 or 8 800 550-05-00.
To listen to the messages addressed to you, simply dial 0525 and follow the prompts of the online assistant.
The service of the MTS operator is very interesting " Voice mail". This service allows you to leave voice messages to subscribers who call you. This happens in a number of established cases: when the phone is turned off or out of the network coverage area, when it is busy, when the subscriber does not answer.
These types of forwarding are configurable and can forward incoming calls, depending on the conditions, to a voice mail number. This service is provided in three types: Voicemail (basic), Voicemail and Voicemail +.
In what follows, we will focus on the basic set - Voicemail (basic). In this version it is possible to leave no more than 15 messages, which will be stored for 24 hours, after which they are deleted. The maximum length of one voice message is no more than 1 minute.
How to connect Voice Mail to MTS
To do this, you need to send a USSD request *111*2919# and press the call button. Connection takes place within 24 hours, while the subscriber will be informed about the activation of the service by means of informational SMS. Connection is free.
You can also connect by sending an SMS message. To do this, you need to send a message to the number 111 with text 2919 .
How to set up Voice Mail Forwarding
For additional settings, namely, to activate the service for the “no answer” and “busy” conditions, you must first configure them. To install on the "busy" condition, you must dial the combination **67*+79168920860# .
To activate the "does not answer" condition, you should type USSD request **61*+79168920860# ... In order to disable these conditions, just dial USSD request ##002# .
The cost of using the MTS Voice Mail service
The basic version is offered to the subscriber free of charge. There is no charge for connection and use. Listening to voice messages in the home zone is not charged, but when you are in roaming it will cost as an outgoing call.
How to disable Voice Mail on MTS
To deactivate the service, you need to send a USSD request *111*2919*2# ... Disconnection occurs within a day. The subscriber will also be informed about the status of the service by means of an information message.
And to disable the service using an SMS request. Then you need to send a message to the number 111 with text 29190 .
- To get advice on the work of the service or on other issues, you need to call the number 0890 or refer to. Calls from MTS mobile numbers are free. (jcomments on)
